Got my latest order of a mix of spring summer & fall Darjeelings on a nice sale, so that always helps. The order was carefully and accurately packed and arrived safely, however there was a pretty good... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Rajasik Chai by Teabox is an absolute delight for chai lovers. The flavor is rich, aromatic, and wonderfully comforting, making every cup feel special. Their premium quality products truly stand out,... Se mer
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A very reliable shipper of your tea, which comes vacuum sealed, very well packed and delivered typical within one week. Whatever you choose to buy , take their tasting notes with a grain of salt - i... Se mer
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I have been a customer, ordering from Teabox for many years. They are the only supplier I go to for all my teas. I have found them to be exceptional - not just in the marvelous tea they provide - bu... Se mer
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Företagsinformation
Skrivet av företaget
WE HAVE INDIA'S FIRST 100% TRANSPARENT PROCUREMENT TEA PROCESS We have devised a unique tea-sourcing process. We work with the iconic tea gardens of India, and we procure teas within 24 to 48 hours of sampling and keep them under 3-4% moisture levels. Next, we hand sort and clean the whole leaves for impurities, before we vacuum pack and store them in a controlled dehumidified environment. This guarantees their freshness. TEABOX CONNECTS TEA TO PEOPLE. Not to distributors. Not to resellers. But to tea drinkers. Uniting the richest flavors of the finest teas with the curious, the cultivated, and the adventurous, all over the world. The freshest tea you’ve ever tasted, from crop to cup. There is simply no simpler way to experience the wonderful complexity of tea.
Kontaktuppgifter
Teaxpress Private Limited, 734008, Siliguri, Indien
- 97330 61444
- help@teabox.com
- teabox.com
4,5
Utmärkt
374 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 66 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Teabox
Dear Aiswarya,
Thank you for your kind review! We’re glad you’re happy with our service and products.
My favorite tea company
My favorite tea company, especially for whites and blacks. They also have so many lovely chais.
19 augusti 2025
Omdöme utan inbjudan
Svar från Teabox
Dear Katie,
Thank you for your wonderful review! We’re thrilled to hear that you’re enjoying our whites, blacks, and chais.
We look forward to delighting you with more teas!
LOVE this tea and the company!
LOVE this tea! It is SO fragrant and delicious - a real treat to make each morning, a little luxury every day. It arrived within 2 weeks, which is within the timeline I had been given at point of purchase. I also had regular emails from the company about its journey so I was never worried about its arrival. And when it did arrive I felt like I’d given a beautiful gift to myself - the tea is presented beautifully and the fair trade story of the company is inspiring.
Overall, I’m SO happy with my purchase!
20 juli 2025
Svar från Teabox
Dear Megan,
Thank you for your wonderful review! We’re thrilled to hear that our tea has become a little daily luxury and that the journey from our tea gardens to your cup was enjoyable.
Your kind words about our presentation and fair trade practices mean a lot. We look forward to delighting you with more teas!
Svar från Teabox
Dear Ellen,
Thank you for your review! We’re glad to hear you’re enjoying the flavor of our teas.
I'm a long time tea drinker and Teabox is the best
I'm a long time tea drinker and have tried many brands. Teabox is the absolute best !! I've ordered twice from them and will continue to be a customer. My favorite is the Kolkata.
Love it and all the others as well.
Plus their customer service is great and shipping is super fast.
19 juli 2025
Svar från Teabox
Dear Deb,
Thank you for your wonderful review! We’re thrilled to hear that Teabox has become your favorite and that you’re enjoying the Kolkata and other teas.
We truly appreciate your support and look forward to delighting you with more teas!
Repeat customer here can not recommend enough
Repeat customer here- absolutely love the teas and the customer service! Shipping is fast which is important because I get so excited to try new tea!
19 juli 2025
Svar från Teabox
Dear Bri,
Thank you for your wonderful review! We’re thrilled to hear that you love our teas and appreciate our customer service.
We’re glad the fast shipping helps you enjoy your tea adventures and look forward to delighting you with more flavors!
Svar från Teabox
Dear Hedy,
Thank you for your kind review! We’re delighted to hear that you’re enjoying our teas and service.
I love the convenience of this product
I love the convenience of this product. the tastes are delicious. Speed of shipping is better than expected. Their specials are great too.
18 juli 2025
Svar från Teabox
Dear Marilyn,
Thank you for your wonderful review! We’re thrilled to hear you’re enjoying the convenience, delicious flavors, and speedy shipping.
We look forward to delighting you with more teas and specials!
Svar från Teabox
Dear Silvia,
Thank you for your kind review! We’re glad you’re enjoying the authentic flavors and quality of our teas.
Worth it
I just got a sample kit of the Teabox tea from a quick delivery app. I have only tried the rose green tea but I have never tasted any green tea this good. I do taste a slight bitterness but it somehow is not off-putting. I definitely can say it is fresh. The tea bag has a very beautiful cloth bag but i could not find it anywhere that indicates if it is eco friendly or not. The thread gets completely wet even if the entire length isn't submerged.
All in all a very very good tea sipping experience.
4 juli 2025
Omdöme utan inbjudan
Svar från Teabox
Dear Srishti,
Thank you for your thoughtful review! We’re delighted to hear you enjoyed the freshness and flavor of the Rose Green Tea.
We also appreciate your feedback about the tea bag and will take it into consideration to enhance the experience.
Svar från Teabox
Dear Shinder,
Thank you for your review! We’re glad you enjoyed the delicious teas and the packaging.
Svar från Teabox
Dear Peter,
Thank you for your kind review! We’re glad you found our shipping fast and the tea quality excellent.
Best Earl Grey
After a troublesome start, where they didn't honour their offers, Teabox have delivered the best Earl Grey I've tasted. I couldn't recommend their tea more highly.
17 juni 2025
Svar från Teabox
Dear LC Wadey,
Thank you for your review! We’re delighted to hear that you’re enjoying our Earl Grey and appreciate your kind recommendation.
We look forward to delighting you with more teas!
Great trial box
Delicious chai in the trial boxes. Worth the price. One star taken off as you get bombarded with newsletter emails - sometimes you get as many as three emails a day.
22 juni 2025
Omdöme utan inbjudan
Got this tea for my husband who is a tea lover , he is enjoying them .
Fulls the promise they made on their advertising
19 maj 2025
Svar från Teabox
Dear Seema,
Thank you for your lovely review! We’re thrilled to hear that your husband is enjoying the teas and that they lived up to your expectations.
Svar från Teabox
Dear Elizabeth,
Thank you for your kind review! We’re delighted to hear you’re enjoying the product and our service.
Svar från Teabox
Hi Ken,
Thank you for taking the time to share your feedback. I'm really sorry to hear that you found the tea bland — that’s certainly not the experience we aim to deliver.
We work hard to ensure our teas are fresh and full of character, and we’d love to understand more about what you tried so we can make it right. Taste preferences can vary widely, and sometimes a small adjustment in steeping time or temperature can make a big difference.
If you're open to it, we'd be happy to suggest an alternative blend or send a replacement better suited to your preferences. Please feel free to reach out to us directly at help@teabox.com — we genuinely care and would love the chance to make this a more enjoyable experience for you.
Warm regards,
Diwaker Chettri
Customer Experience Head
Svar från Teabox
Cher Philippe,
Merci pour votre avis ! Nous sommes ravis que vous ayez apprécié la rapidité et la fluidité de notre service.
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