SwissMade Watch Service Centre Omdömen 

38
TrustScore 4.5 av 5

4,6

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Can't fault this company - they took my 17 year old Omega Seamaster that was significantly scratched and not working and after leaving it with them for 2 months I've a watch that works and looks (a... Se mer

Betygsatt 5 av 5 stjärnor

Quick feedback when I enquired, and also fixed my problem quickly while I waited. Because my problem turned out to be very simple, they did not charge me. I was both surprised and delighted at how... Se mer

Betygsatt 5 av 5 stjärnor

I was nervous using a company I had never used before but took a leap of faith with my Omega Planet Ocean Seamaster and contacted them regarding a badly needed service. From start to completion SwissM... Se mer

Betygsatt 5 av 5 stjärnor

Very efficient throughout the whole experience and trustworthy company. I will use again for sure Thanks again .

Företagsinformation

  1. Klockreparation
  2. Urmakeri
  3. Urmakare
  4. Klockbutik

Skrivet av företaget

SwissMade is the UK’s leading watch servicing and repair specialist. We offer exceptional service with fast, fully certified and fully insured watch repairs by post or in person at our London, Hatton Garden workshop. SwissMade are an Official UK Service Centre for Baume & Mercier, Rolex, Cartier, TAG Heuer, Ebel, Omega, Tissot, Fortis, Balmain, Hamilton, Longines and many more luxury watch brands. All watch repairs are carried out with manufacturer supplied original parts with Swiss-level precision and care.


Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

38 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

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4,6

Alla omdömen

(38)

33 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

Great service from start to finish

Great service from start to finish. Watch came back like new. I would highly recommend Swiss watch .

10 februari 2026
Omdöme utan inbjudan
Logotyp för SwissMade Watch Service Centre

Svar från SwissMade Watch Service Centre

Hi Clive,

Thank you so much for taking the time to right your kind review.

We were delighted to help service your Omega Seamaster and that you were pleased with the final results.

All the best

The SwissMade Team

Betygsatt 5 av 5 stjärnor

Excellent service

A good service from initial quote to the return of my watch in perfect condition.

5 februari 2026
Omdöme utan inbjudan
Logotyp för SwissMade Watch Service Centre

Svar från SwissMade Watch Service Centre

Hi Steve,

Thanks so much for your kind review and it was a pleasure to fully service your Omega Seamaster.

We really appreciate the positive feedback!

Thanks again

The SwissMade Team

Betygsatt 5 av 5 stjärnor

Excellent Company better than 5 stars.

Excellent update information advising of every stage from acknowledging first contact to return delivery details. Provided quotation for repair work necessary and advised how long it would take. Provided all packaging’s for postage at no additional cost. Watch return in as new condition. Value for money highly recommended this company.First class customer service.

3 februari 2026
Omdöme utan inbjudan
Logotyp för SwissMade Watch Service Centre

Svar från SwissMade Watch Service Centre

Hi Mr Bees,

Thank you so much for your generous review. We're delighted to hear you're happy with not only the service from start to finish but also your fully revived watch.

All the best

The SwissMade Team

Betygsatt 5 av 5 stjärnor

Excellent communication

Excellent communication. Speedy, reliable,
A pleasure to deal with.

1 januari 2026
Omdöme utan inbjudan
Logotyp för SwissMade Watch Service Centre

Svar från SwissMade Watch Service Centre

Hi Mr Chapman,

Thank you so much for the kind review and it was absolutely our pleasure to Service your Cartier.

We hope you enjoy your revived timepiece and we're here to assist you should you need anything further.

All the best

The SwissMade Team

Betygsatt 5 av 5 stjärnor

Fantastic

Serviced and polished my watch to perfection.
Keeps time better than when brand new.
Communications great and kept to their planned timeline.
Many thanks - I will be back in the future

29 januari 2026
Omdöme utan inbjudan
Logotyp för SwissMade Watch Service Centre

Svar från SwissMade Watch Service Centre

Hi Paul,

Thank you so much for your kind review and we're so pleased you were happy with both our service and your serviced watch.

All the best

The SwissMade Team

Betygsatt 5 av 5 stjärnor

My Omega’s back like new

Very pleased with the full service on my Omega watch. Came back like new and I’m thrilled.

16 januari 2026
Omdöme utan inbjudan
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Svar från SwissMade Watch Service Centre

Hi Marc,

Thank you so much for your kind review and we're delighted to hear you're pleased with your fully serviced Omega!

All the best

The SwissMade Team

Betygsatt 5 av 5 stjärnor

Fantastic service

Fantastic service. Did an amazing juggling their schedules to meet a personal gift deadline.

16 januari 2026
Omdöme utan inbjudan
Logotyp för SwissMade Watch Service Centre

Svar från SwissMade Watch Service Centre

Hi Mr Dickson,

It was a pleasure assisting you with the repair and Full Service of your TAG Heuer and were delighted to have it back to you in time for your son's birthday.

Thank you for choosing SwissMade.

All the best

The SwissMade Team

Betygsatt 5 av 5 stjärnor

the real deal

These guys are the real deal - professional, knowledgeable, friendly-no task is too small. Recommend 100%

7 januari 2026
Omdöme utan inbjudan
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Svar från SwissMade Watch Service Centre

Hi Laura,

Thank you so much for your kind review and we were delighted to help you with your watch battery replacements in our Hatton Garden Workshop.

All the best

The SwissMade Team

Betygsatt 5 av 5 stjärnor

Tissot incident

Had a Tissot that fell on the floor and sprung open! It is a few years old, mind. Sent it to Swissmade and after a decent length of time I got my fully serviced, polished watch back looking as good as new.
Highly recommended.
I also own an Omega Seamaster so guess where I will be having that serviced? :-)

12 december 2025
Omdöme utan inbjudan
Logotyp för SwissMade Watch Service Centre

Svar från SwissMade Watch Service Centre

Hi Mr Griffiths,

Thanks you so much for your kind review and it was our pleasure to repair your Tissot Watch and bring it back to it's best.

All the best

The SwissMade Team

Betygsatt 5 av 5 stjärnor

Incredible service

Incredible service. They managed to fix my Rolex Datejust when numerous others couldn’t. Their repair from home process was faultless as was the team and communication. All done in 2 weeks and significantly cheaper than other repair centres. Couldn’t be happier - thank you!

19 september 2025
Omdöme utan inbjudan
Logotyp för SwissMade Watch Service Centre

Svar från SwissMade Watch Service Centre

Hi Mr Barth,

We were delighted to assist you with your Rolex Datejust Repair and Service and thank you for your kind review!

Kind regards

The SwissMade Team

Betygsatt 5 av 5 stjärnor

High quality and quick service

Absolutely fantastic, I sent my mother’s vintage Longines to SwissMade in a bad state. The watch hadn’t worked for years, the crown was broken, and the old strap and clasp were in bits. I got a very reasonable quote for a new strap and full service shortly after posting it. Within 2 weeks, I received the watch, and it looked brand new. So happy to be able to wear it again!

29 augusti 2025
Omdöme utan inbjudan
Logotyp för SwissMade Watch Service Centre

Svar från SwissMade Watch Service Centre

Hi Iris,

Thanks so much for the kind review and for entrusting your cherished Longines with us.

It was a pleasure to bring it back to life and we hope you enjoy it care free for years to come.

All the best

The SwissMade Team

Betygsatt 5 av 5 stjärnor

Ebel wave watch 45 years old

I have an ebel wave watch 45 years old. And took in I for a service as had crack the face. Nervous to hand it off to a specialist and was very pleased with level of attention they gave the process. Had the right parts, and came back looking gleaming. Great communication throughout which was a plus - as don’t often get the great customer care with the old watch specialists!

10 september 2025
Omdöme utan inbjudan
Logotyp för SwissMade Watch Service Centre

Svar från SwissMade Watch Service Centre

Hi Will,

It was our pleasure to repair and service your beautiful Ebel Wave and thank you so much for the kind review.

The only thing that makes us happier than restoring vintage watches is positive reviews from happy customers so thanks for making our day.

Kind regards

The SwissMade Team

Betygsatt 5 av 5 stjärnor

Watch returned as Brand New

Delighted with Swissmade Service Centre.
Such efficient and friendly Staff.
My watch has been serviced and returned in brand new condition despite its vintage years.
Love my watch and am so grateful for their incredible high standards.

2 september 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great Company with friendly customer servuce

I have visited this lovely company with several of my ebel watches over the years and they could not be more helpful (particularly Elizabeth) The service is quick and I am confident that they will always do a good job. I have also recommended them to friends of mine who were also very satisfied with their service. I would have no hesitation in recommending them indeed.

21 maj 2025
Omdöme utan inbjudan
Logotyp för SwissMade Watch Service Centre

Svar från SwissMade Watch Service Centre

Hi Jane,

Thank you so much for your kind review and for choosing SwissMade!

We really appreciate the business, feedback and referrals so thank you.

All the best

The SwissMade Team

Betygsatt 5 av 5 stjärnor

Sorted out my watch after another company damaged it.

I have just collected my watch from Swissmade who have serviced my Baume & Mercier quartz watch. Even though I did not pay for the polish and cosmetic refersh (just a basic service and new crown) it has come back looking like new. I wasn't originally planning on using them but the company I first selected (see my other review!) damaged the case quite badly and I needed someone to quote to repair the damage. Swissmade took time to inspect the watch and quote for repair using B&M parts. I was really imprfessed with the care they put into my watch even though it was not certain they would get any busienss from me. The other compnay eventually repaired the damage at which point I got Swissmade to carry out the service, which I am very pleased with. The turnaround time was about 6 weeks (parts they needed were not in stock) and the service and new crown cost £415 which is not cheap but I feel is reasonable value. The watch was returned with a 12 month warranty. I will use them again.

Update: a year on and the watch is still keeping perfect time and has been 100% reliable.

23 oktober 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

1956 omega sea master

My 1956 omega sea master was expertly repaired and serviced by you . I was absolutely delighted with the workmanship and attention to detail .

26 maj 2023
Omdöme utan inbjudan
Logotyp för SwissMade Watch Service Centre

Svar från SwissMade Watch Service Centre

Hi David,

Thanks so much for the kind review and it's been a pleasure to bring your vintage Omega Seamaster back to life!

A truly stunning timepiece and our expert watchmakers were delighted to have it in the workshop.

All the best

The SwissMade Team

Betygsatt 1 av 5 stjärnor

Have I been scammed??

Had my watch for over 5 months, taken a payment to service it and now refuse to communicate with me.
I suspect a scam is occurring!!

5 januari 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Very slow and no updates

They've had my watch since the 2nd June. Keep moving the goal posts - 4 weeks, 14 weeks. No updates unless you chase.

17 augusti 2021
Omdöme utan inbjudan
Logotyp för SwissMade Watch Service Centre

Svar från SwissMade Watch Service Centre

Hi Crystal.

Thank you for your feedback and so sorry for your frustration.

As mentioned your watch required numerous parts to be repaired and sadly some had long lead times with the manufacturer. We notified you of this prior to proceeding with the repair.

We're glad you finally received your revived watch once all brand parts were delivered.

All the best

The SwissMade Team

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