Ordering process is quick and easy, delivery is prompt once funds have been loaded to the account and it's great that the cards aren't loaded with the funds until confirmation that they have been re... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We had a slight problem uploading the card and it took longer to resolve as we were unable to talk to support. All correspondence is by email.
I place SWIRL orders year round at work, with many large orders at Christmas time. Swirl do get busy at times understandably but I find them so reliable and we get really good feedback on their app an... Se mer
We had a great experience with Swirl Cards. The setup process was very easy, making it a convenient option for us as a company providing gift cards. Delivery was fast, and we really appreciated that t... Se mer
Företagsinformation
Skrivet av företaget
SWIRL Prepaid MasterCard and SWIRL Employee Rewards Gift Card – Ireland's premier choices for secure, convenient, and versatile financial solutions. Trusted by thousands, our Prepaid Mastercard is your gateway to seamless transactions in-store, online, and ATMs globally, powered by Mastercard. Simply top-up in-app or in-store at any local Payzone retailer. Download the SWIRL App, create an account, and receive a FREE card automatically. If you are a business looking to elevate your employee rewards program, and avail of the employee tax free €1500 small benefits exemption, SWIRL Employee Rewards Gift Card is the perfect choice for you. Our Gift Cards are recognised and accepted at over 45 million locations worldwide both online and In-Store, offering employees the freedom to choose their own rewards.
Kontaktuppgifter
PO Box 1008 Naas , Kildare, Irland
- 016877985
- info@swirlcard.com
- swirlcard.com
4,3
Utmärkt
844 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 80 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Love this card great you can use it…
Love this card great you can use it anywhere. It was great to get my shopping and fill the car with diesel. I would recommend it to all bosses for a bonus for this Christmas.
1 november 2025
Omdöme utan inbjudan
Easy and quick
30 oktober 2025
Omdöme utan inbjudan
They blocked my card with a weeks…
They blocked my card with a weeks notice requesting more documentation. I sent it all and for 2 weeks no one helps.
Can't use card or access deposited funds.
Whoever comes back, says I need to contact payments team but doesn't say how to reach them.
Automatic chat bot is as dumb as it gets. And not helping at all.
Agents are slow responding and just pointing fingers in other direction.
I didn't mind that transactions are expensive but now I am exceptionally disappointed 😔
So verdict is, stay away if possible. They don't seem to care about helping you if a problem happens. Traditional Irish welcome wagon.
Oh and their cards are falling apart after 2 months of use. 🙄 plastic is peeling off the card 😆😅 oh dear
1 oktober 2025
Omdöme utan inbjudan
I used the card without problems except…
I used the card without problems except places where swiping wasn't available ,motorway toll, public toilets etc.
4 oktober 2025
Omdöme utan inbjudan
It is OK but not all shops can take it…
It is OK but not all shops can take it and its not tap and pay
16 oktober 2025
Omdöme utan inbjudan
It should not take 3 years to get a refund.
This is by far the worst experience I have had with a company. They decided to reverse a payment back to the sender back in 2022. The sender never received it and I have been chasing that money from them for the past 3 years. It should not take 3 years to get a refund.
7 oktober 2025
Omdöme utan inbjudan
Svar från SWIRL Prepaid MasterCard & Employee Gift & Rewards
Hi Codey,
Thank you for your feedback. We're sorry to hear about the issues you faced and appreciate you bringing them to our attention. We're pleased to inform you that the issue has been resolved. If you have any further questions or concerns, please reach out.
Best regards,
The SWIRL Team
Xxxx. Received 50 euro one and had kept in…
Received 50 euro one and had kept in the car for emergencies, the went to use it when needed and was gone down to 25 euro no notice or warning there was handling fees on this card
16 augusti 2025
Omdöme utan inbjudan
Svar från SWIRL Prepaid MasterCard & Employee Gift & Rewards
Hi there, sorry to hear about your experience. We reached out for a few details but didn’t receive a reply. If you’re able to contact us at info@swirlcard.com with the 13 digit customer number from the back of the card and we’ll look into it straight away. All fees are available on our website and in our Terms & Conditions for transparency.
easy to use and the app is also user…
easy to use and the app is also user friendly, you can check your balance with ease and see how much you have already spent.
14 september 2025
Omdöme utan inbjudan
“The Swirl Prepaid Mastercard is best card in the world
“The Swirl Prepaid Mastercard is simple, secure, and convenient. Easy to top up, widely accepted, and perfect for budgeting or gifting. A reliable prepaid card that gives you control without the worry of overspending.”
15 april 2025
Omdöme utan inbjudan
Excellent service
25 september 2025
Omdöme utan inbjudan
Easy to use
Easy to use , looking forward to receiving another. All retail establishments accept it.
21 augusti 2025
Omdöme utan inbjudan
registered online very easy to use even…
registered online very easy to use even works on Amazon
1 augusti 2025
Omdöme utan inbjudan
Doesn't work everywhere
Works in a lot of places but didn't work online for any luxury brands over a certain amount which was disappointing.
21 augusti 2025
Omdöme utan inbjudan
Svar från SWIRL Prepaid MasterCard & Employee Gift & Rewards
Thank you for your feedback. We’re sorry to hear that you experienced issues when trying to use your card online with certain luxury brands.
Just to clarify, the SWIRL Gift Card doesn’t have any spend amount restrictions beyond the balance available on the card. We’ve also reached out to you directly to share some possible reasons why a payment might be declined, for example, if a merchant processes it as a recurring payment, which gift cards can’t support.
We’d really welcome details of the specific luxury brands where your card didn’t work so we can review this and provide more clarity.
Brilliant easy use il be topping up for…
Brilliant easy use il be topping up for my hoildays
19 juni 2025
Omdöme utan inbjudan
False Advertising, poor customer service
I have ordered a Swril card for the quarterly bonus paymenyt for me and all the staff that works for the Clinic.
On their website they state "45 milllion locations" and "our masrtercard Gift Card is accepted worldwild, ANYWHERE you see the Mastercard Logo". And this is not true.
I have saved this card with all my bonus for my trip back home (Brasil) I statyed in São Paulo and in Rio de Janeiro and the card was not accepted, anywhere even in machines that have the MasterCard Logo.
I have contacted Swirl using the app, never had an answer back.
My staff also had the same problem trying to use their bonus in Spain!
I am never ordering a card from Swirl again. Because of the "Anywhere you see a Mastercard Logo" is a lie and because the customer seevice is poor.
20 juni 2025
Omdöme utan inbjudan
Svar från SWIRL Prepaid MasterCard & Employee Gift & Rewards
Hi Julia,
Thank you for your feedback! We're sorry to hear about your negative experience.
We reached out to you for more details to help us locate your account and understand the issue better, but unfortunately, we haven't received a response yet. If you could provide us with more information or contact us directly at info@swirlcard.com, we would be more than happy to assist you further.
Best regards,
The SWIRL Team
Svar från SWIRL Prepaid MasterCard & Employee Gift & Rewards
Hi Marce,
As per your previous review.
We can confirm that this card was originally issued and loaded in April 2024. As per the card’s terms and conditions, the monthly fee of €3.50 does not apply for the first 12 months after the card is loaded. In this case, the fees began applying from April 2025.
We can also see that the card has since been activated and used. If you’d like, please contact our support team and we’ll be happy to review your case in more detail.
Brilliant card and very useful
Brilliant card and very useful. Accepted everywhere I've tried to use it and very easy to manage everything through the app.
8 augusti 2025
Omdöme utan inbjudan
200€ from employer
200€ from employer, what a great gift
Easy to register and use
Delighted with the card
7 juni 2025
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.