Superprof Canada Omdömen 1 573

‱
TrustScore 4 av 5

4,0

Även om vi inte verifierar specifika pĂ„stĂ„enden eftersom omdömeslĂ€mnarnas Ă„sikter Ă€r deras egna, kan vi mĂ€rka omdömen med en ”verifierat”‑etikett ifall vi kan bekrĂ€fta att en företagsinteraktion har Ă€gt rum. LĂ€s mer

För att skydda plattformens integritet granskas bÄde verifierade och overifierade omdömen av vÄr automatiserade programvara som Àr tillgÀnglig dygnet runt. Tekniken Àr utformad för att identifiera och ta bort innehÄll som bryter mot vÄra riktlinjer, inklusive omdömen som inte Àr baserade pÄ en Àkta upplevelse. Vi Àr medvetna om att vi inte kan lÀgga mÀrke till allt. Det gÄr att flagga sÄdant som du tror att vi kan ha missat. LÀs mer

Det hÀr tycker kunderna

Betygsatt 5 av 5 stjÀrnor

I am from London Ontario using Superprof for awhile as singing lesson teacher. Their referrals have been great.

Betygsatt 1 av 5 stjÀrnor

I was charged a student pass and never retained any services, when I wrote to the company to request a refund I was told I had agreed, and I contested this, although they never replie dback apart from... Se mer

Företaget har svarat

Betygsatt 3 av 5 stjÀrnor

I’m currently in China and teaching Chinese online. However I found that since last year I could not login Superprof anymore without VPN. Even worse recently, I haven’t received any lesson notificatio... Se mer

Betygsatt 5 av 5 stjÀrnor

Tutoring on SuperProf has been an exciting journey for me, the platform had enabled me the opportunity to meet diverse kinds of learners and help them fall in love with Chemistry. The platform is al... Se mer

Företagsinformation

  1. LĂ€roanstalt

Informationen kommer frÄn olika externa kÀllor

Superprof is the largest community of passionate teachers in over 1200 subjects. Superprof is present in 28 countries and boasts over 10 million tutors worldwide. Whether you're interested in learning French, guitar, or hockey, Superprof is helping to connect those who want to learn with those who want to teach. We all have something to learn or share. With Superprof ♄, you can share and discover your passion!


Kontaktuppgifter

4,0

Bra

TrustScore 4 av 5

2 tn omdömen

5 stjÀrnor
4 stjÀrnor
3 stjÀrnor
2 stjÀrnor
1 stjÀrna

Ber kunder att lÀmna omdömen

Detta företag bjuder in sina kunder att lĂ€mna omdömen – oavsett om de Ă€r positiva eller negativa

Har besvarat 89 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

SÄ anvÀnder företaget Trustpilot

Se hur deras omdömen och betyg hÀmtas, betygsÀtts och modereras.

Företag pÄ Trustpilot fÄr inte erbjuda incitament eller betala för att dölja omdömen. Omdömen Àr enskilda anvÀndares Äsikter och inte Trustpilots Äsikter. LÀs mer

Betygsatt 2 av 5 stjÀrnor

I had to pay a monthly fee to learn nothing

I had to pay a monthly fee to use the platform, but the tutors weren’t verified. One math tutor said he had a PhD, yet it took him over 15 minutes to solve a Grade 11 problem. When I said I didn’t want to continue, he asked me to send questions in advance and later begged me for a 5-star review. I felt bad and gave it to him. This happened two more times. In the end, I wasted nearly $200 and learned nothing. When I tried to cancel one day before the next payment, they refused a refund because I didn’t give three days’ notice. It was a total waste of time and money—I’d rather find a tutor through someone I know next time. They just built the platform, take money from users, and take no responsibility for verifying or managing the tutors.

28 oktober 2025
Omdöme utan inbjudan
Logotyp för Superprof Canada

Svar frÄn Superprof Canada

Hi there,

We appreciate your feedback and are sorry you feel this way. We take your concerns about tutor quality seriously. We will investigate this issue to ensure our services meet expectations.

Please reply to our request for more information through Trustpilot, so we can locate your account and propose a solution.

Best regards,

Betygsatt 1 av 5 stjÀrnor

Complete scam

Complete scam. I will be contacting contacts an investigative journalism outlets. Tutors are bots or people who are there just to get you to sign up for a course so that you can be charged the membership fee. But it is clear that they are not actual tutors from the way they respond

25 oktober 2025
Omdöme utan inbjudan
Logotyp för Superprof Canada

Svar frÄn Superprof Canada

Hi there,

We appreciate your feedback and are sorry you feel this way. We take your concerns about tutor quality seriously. We will investigate this issue to ensure our services meet expectations.

Please reply to our request for more information through Trustpilot, so we can locate your account and propose a solution.

Best regards,

Betygsatt 4 av 5 stjÀrnor

Pretty good

Pretty good. All tutors are proficient and helpful. I tried 3 different tutors to see who suited me best but all are good.
I recommend to language lessons

22 oktober 2025
Betygsatt 5 av 5 stjÀrnor

SuperProf is a great platform for connect Students and Professionals

SuperProf is a great platform for connecting passionate learners with experienced instructors. As a dance instructor, I’ve found it easy to showcase my skills, manage my schedule, and reach motivated students who truly want to learn. The platform is user-friendly, communication is smooth, and the review system helps build trust quickly. It’s an excellent choice for both teachers and students looking for quality, personalized lessons.

16 oktober 2025
Betygsatt 5 av 5 stjÀrnor

Niharika is a great tutor

Niharika is a great tutor, and she really helped me understand material I was struggling with in my physics! She explains subjects and topics very well and if I didn’t understand, she would explain it in another way until I understood.

22 oktober 2025
Betygsatt 3 av 5 stjÀrnor

The payment is only through paypal

The payment is only through paypal
The board used is glitchy

21 oktober 2025
Logotyp för Superprof Canada

Svar frÄn Superprof Canada

Hi Ahmed,

Thank you for your feedback.

On Superprof Canada, the only method for tutors to receive payments is PayPal, which is easy to set up, and it is widely used in the country.

It is the tutor's responsibility to ensure they have a valid PayPal account linked to their Superprof account in order to receive payments through our secure payment system.

On the other hand, I'm sorry that you encountered some glitches. Some updates had been carried out, and this may have impacted some functions on the user's dashboard.

If you need any further support, please reach out to our team at hellocanada@superprof.com.

Best regards,

Betygsatt 1 av 5 stjÀrnor

Poor website design

Poor website design. Difficult for potential tutor to get messages efficiently. Needs improvement to make it more user friendly. The tutor herself is great though.

20 oktober 2025
Logotyp för Superprof Canada

Svar frÄn Superprof Canada

Hi SS,

Thank you for your feedback.

We are sorry to hear that our website design did not meet your expectations.

However, we are delighted to know that you have found a great tutor through our network!

If you need any assistance, please don't hesitate to contact our support team at hellocanada@superprof.com.

Best regards,

Betygsatt 3 av 5 stjÀrnor

Beware of monthly membership fee

With edit to follow initial review.

Not mentioned or made in the fine print is the 49$/month membership fee just to be able to contact a tutor. It is an automatic recurring charge. Tutor fees are on top of that 49$ monthly fee.

The charge goes through when a tutor accepts your request. Requested one-on-one tutoring and got a tutor that lives far away and requested extra funds to cover the distance. Then why did he accept if he cant do it? Got charged for something that is useless.

Edit 10/24/2025. Provider requested screenshot of membership activation conversation in which I had stated the travel distance for the tutor to accept. Even though I never requested a refund during the complaint, the provider gave a full refund- which is much appreciated. Gave an additional star for the unexpected customer service.

19 oktober 2025
Omdöme utan inbjudan
Logotyp för Superprof Canada

Svar frÄn Superprof Canada

Hi Jay,

We appreciate your feedback and regret you had this experience. We're sorry for the confusion regarding the membership fee and the tutor's additional travel request.

Please reply to our request for information through Trustpilot in order to locate your account and provide you a solution.

We look forward to your response.

Best,

Betygsatt 5 av 5 stjÀrnor

Superprof Canada formalizes the student-teacher relationship through mutual contracts.

Superprof Canada offers a forward thinking-approach to personalized education by allowing students and teachers to meet, negotiate, and formalize their educational relationship through a learning and teaching contract.

Superprof Canada fills a unique niche in the education technology space by formalizing the student-teacher relationship through mutual contracts. With a few enhancement to usability and support, it has strong potential to transform how learning engagement are structured - particularly in freelance or alternative.

14 oktober 2025
Betygsatt 1 av 5 stjÀrnor

I was looking for an Italian Tutor and


I was looking for an Italian Tutor and went to this site. I paid the $49 thinking that would get me started with lessons. Nope! They take the $49 and that’s just to get access to their list of tutors. You can’t put that money towards lessons or anything. It’s a total scam! Avoid this site or anything to do with it!

1 oktober 2025
Omdöme utan inbjudan
Logotyp för Superprof Canada

Svar frÄn Superprof Canada

Hi Maureen,

We are truly sorry that our subscription was not clear to you when you signed up for our service. However, we are glad that you were able to find a good Italian tutor through our network.

Our support team has reached out to you to clarify things and propose a solution.

Best regards,

Betygsatt 1 av 5 stjÀrnor

Charges for no value

They charged me $49 just to be able to contact a tutor. NONE of the tutors were available. The platform did not offer any value and no services were given. Also their customer service in unapologetic - it seems they're experienced with this scenario.

9 oktober 2025
Omdöme utan inbjudan
Logotyp för Superprof Canada

Svar frÄn Superprof Canada

Hi Erin,

We appreciate you bringing this to our attention. We regret that you were charged without connecting with a tutor and that our service fell short of your expectations.

We'll review your feedback to improve our platform and customer support.

Please provide us your Superprof account details via Trustpilot, so we can look into this further and find a solution.

Best regards,

Detta Àr Trustpilot

Vem som helst fÄr skriva ett omdöme pÄ Trustpilot. Den som skriver ett omdöme Àger sitt omdöme och detta innebÀr att personen i frÄga kan redigera eller ta bort sitt omdöme nÀr som helst. Omdömen finns kvar pÄ Trustpilot sÄlÀnge omdömeslÀmnarens konto Àr aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

LÀs mer om andra typer av omdömen.

Vi skyddar vÄr plattform med hjÀlp av dedikerade medarbetare och smart teknologi. LÀs mer om hur vi bekÀmpar falska omdömen.

LÀs mer om omdömesprocessen pÄ Trustpilot.

HÀr Àr 8 tips pÄ hur man kan skriva omdömen pÄ bÀsta sÀtt.

Verifieringen hjÀlper till att sÀkerstÀlla att det Àr riktiga mÀnniskor som skriver omdömena som du lÀser pÄ Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan pÄverka företagets TrustScore. Detta strider mot vÄra riktlinjer.

LĂ€s mer