Superprof Canada Omdömen 1 573

‱
TrustScore 4 av 5

4,0

Även om vi inte verifierar specifika pĂ„stĂ„enden eftersom omdömeslĂ€mnarnas Ă„sikter Ă€r deras egna, kan vi mĂ€rka omdömen med en ”verifierat”‑etikett ifall vi kan bekrĂ€fta att en företagsinteraktion har Ă€gt rum. LĂ€s mer

För att skydda plattformens integritet granskas bÄde verifierade och overifierade omdömen av vÄr automatiserade programvara som Àr tillgÀnglig dygnet runt. Tekniken Àr utformad för att identifiera och ta bort innehÄll som bryter mot vÄra riktlinjer, inklusive omdömen som inte Àr baserade pÄ en Àkta upplevelse. Vi Àr medvetna om att vi inte kan lÀgga mÀrke till allt. Det gÄr att flagga sÄdant som du tror att vi kan ha missat. LÀs mer

Det hÀr tycker kunderna

Betygsatt 5 av 5 stjÀrnor

I am from London Ontario using Superprof for awhile as singing lesson teacher. Their referrals have been great.

Betygsatt 1 av 5 stjÀrnor

I was charged a student pass and never retained any services, when I wrote to the company to request a refund I was told I had agreed, and I contested this, although they never replie dback apart from... Se mer

Företaget har svarat

Betygsatt 3 av 5 stjÀrnor

I’m currently in China and teaching Chinese online. However I found that since last year I could not login Superprof anymore without VPN. Even worse recently, I haven’t received any lesson notificatio... Se mer

Betygsatt 5 av 5 stjÀrnor

Tutoring on SuperProf has been an exciting journey for me, the platform had enabled me the opportunity to meet diverse kinds of learners and help them fall in love with Chemistry. The platform is al... Se mer

Företagsinformation

  1. LĂ€roanstalt

Informationen kommer frÄn olika externa kÀllor

Superprof is the largest community of passionate teachers in over 1200 subjects. Superprof is present in 28 countries and boasts over 10 million tutors worldwide. Whether you're interested in learning French, guitar, or hockey, Superprof is helping to connect those who want to learn with those who want to teach. We all have something to learn or share. With Superprof ♄, you can share and discover your passion!


Kontaktuppgifter

4,0

Bra

TrustScore 4 av 5

2 tn omdömen

5 stjÀrnor
4 stjÀrnor
3 stjÀrnor
2 stjÀrnor
1 stjÀrna

Ber kunder att lÀmna omdömen

Detta företag bjuder in sina kunder att lĂ€mna omdömen – oavsett om de Ă€r positiva eller negativa

Har besvarat 89 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

SÄ anvÀnder företaget Trustpilot

Se hur deras omdömen och betyg hÀmtas, betygsÀtts och modereras.

Företag pÄ Trustpilot fÄr inte erbjuda incitament eller betala för att dölja omdömen. Omdömen Àr enskilda anvÀndares Äsikter och inte Trustpilots Äsikter. LÀs mer

Betygsatt 5 av 5 stjÀrnor

Superprof, the best teacher platform

Superprof is a trustworthy and well-organized teaching platform. They pay tutors on time (I always receive my money at the end of each month) and actively help them get students through strong visibility and an easy-to-use system. Thanks to their reliability and real support for tutors, Superprof is a platform you can confidently work with.

18 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjÀrnor

Great

Great, I could quickly find my tutor. And I’m feeling safe paying with this app. The tutors here are very professional.

15 januari 2026
Betygsatt 3 av 5 stjÀrnor

Difficulty Cancelling Lessons When Teachers Decline the Request

I’ve recently encountered a recurring issue on the platform. Some teachers contact me to say they cannot offer lessons in French or at the university level, yet the lesson still appears as “booked” on their side. Since they are the ones who decide not to proceed, it becomes complicated for me as a student because the system doesn’t allow me to cancel the request.
For example, Prof. Ali informed me that he couldn’t provide the lesson, but the booking still went through from his side. I’m then left unable to cancel or close the request, which creates confusion and delays.
It would be very helpful if the platform allowed students to cancel in these situations, or if teachers could decline the request directly so that the booking doesn’t remain active.

13 januari 2026
Logotyp för Superprof Canada

Svar frÄn Superprof Canada

Hi Mary,

Thank you for your feedback. I'm sorry to hear about this situation and for the fact that you were not aware that lessons can be flagged through the website, in case anything arises.

Information about lesson management can be found in our help center, on our chat with the Super Ai bot, or with our team by email at hellocanada@superprof.com

Please don't hesitate to contact us if you need any assistance.

Best regards,

Betygsatt 1 av 5 stjÀrnor

Don't get caught to this scam "Super


Don't get caught to this scam "Super Prof" they says sweet stories to make you believe that you can access unlimited tutors during the month you obtain the student pass eg. Canadians pay $49 per month to access private tutors (you simply can get accessto private tutors free from social media now) so why you pay Super Prof money every month? In my typical case almost all tutors location showed one particular address closer to my home, as I wanted to learn a foreign language one on one basis if not face to face to learn with confidence & faster but not online. Every tutor I requested for one trial class refused or rejected as per the messages sent me by Super Prof. It doesn't take much time to realize this is a scam fake and untrustworthy money rip off business. Never ever use your credit card to pay them what so ever bottom line is dont pay a penny. Now the technology is very advanced and developed you can easily learn anything free of charge on social media platforms why you need to give your hard earned money to fake super prof if you forget to cancel the student pass they keep on charging to your credit card or whatever the means of payment method you choose from. Student Pass is a trick make you feel to believe that you're getting assistance from super prof to achieve your learning trust me it's not, stay away from super prof Don't repent latter.

8 januari 2026
Omdöme utan inbjudan
Logotyp för Superprof Canada

Svar frÄn Superprof Canada

HI there,

We appreciate you sharing your experience. We're sorry to hear about the difficulties you encountered with tutors and the student pass. We'll investigate the location accuracy and tutor availability issues you raised to improve our platform.

Please reply to our request for more information through Trustpilot, to ensure things are amended.

Best regards,

Betygsatt 1 av 5 stjÀrnor

Dear Superprofcanada

Dear Superprofcanada
I have sent you many emails about my situation, but unfortunately I haven't received any actual help.
I cancelled the subscription immediately on the same day. This proves I was misled and didn't want the service. My bank advised me to resolve this directly with you.

5 december 2025
Omdöme utan inbjudan
Logotyp för Superprof Canada

Svar frÄn Superprof Canada

Hi Nelly,

Our customer care team has already solved this issue for you. Please check your email.

Have a great weekend!

Best regards,

Betygsatt 1 av 5 stjÀrnor

Ive been charged 139 dollars in a month


Ive been charged 139 dollars in a month first with a 86$ charge then a 49$ charge I've not even paid for lessons yet

30 december 2025
Omdöme utan inbjudan
Logotyp för Superprof Canada

Svar frÄn Superprof Canada

Hi Rin,

We are sorry to hear about this issue.

Please contact our support team at hellocanada@superprof.com, so we can investigate this.

Best regards,

Betygsatt 5 av 5 stjÀrnor

First student within 2 days of signing up!

My first student signed up within two days of me signing up as an instructor! I did nit expect that at all. My second student signed up but she was 1000 miles away and she wanted to do an in person class, since I teach advanced sewing techniques. She understood.

I love this platform, and I think it is very helpful for students to reach exactly the kind of instructor they need.

11 december 2025
Betygsatt 1 av 5 stjÀrnor

Superprof - stay away!

The tutor I reached out to was not suitable (did not have the qualifications), did not live in my geographical area despite the website stating the tutor did, and had minimal availability. Despite this, I was still charged a $49 fee for a service I did not use. This is substandard service that does not meet students' needs but instead takes advantage of students seeking an appropriate tutor with the right qualifications.
Their business model is that students on the platform pay $49 a month to contact potential tutors (with no guarantee they will find one). That's $588 a year just for networking. Definitely not student-focused.
The customer service representative was condescending and not at all helpful. I was looking for a solution, and instead I received screenshots of their payment policy.

17 december 2025
Omdöme utan inbjudan
Logotyp för Superprof Canada

Svar frÄn Superprof Canada

Hi Valerie,

I'm really sorry to hear about this experience you had.
This is of course not how our platform is supposed to work, and we apologise for any inconvenience caused.

Our support team has reached to you to amend things.

Best regards,

Betygsatt 4 av 5 stjÀrnor

Dispute Resolved

**Update** The company has refunded the fee. Thank you

Charged an extra month fee in spite of submitting cancellation

11 december 2025
Logotyp för Superprof Canada

Svar frÄn Superprof Canada

Hi there,

I'm sorry to hear about this issue.

A customer care representative has reached out to you to make things right.

We apologise for any inconvenience caused.

Best regards,

Betygsatt 5 av 5 stjÀrnor

Autonomy, Connection, and Building Your Practice

What made my experience great as a tutor on Superprof was the autonomy and direct relationship with students. Unlike some teaching platforms that act as a strict middleman, Superprof gave me control over my profile, my rates, my schedule, and, most importantly, my teaching methodology. I could truly tailor lessons to each individual student without a one-size-fits-all corporate script. This freedom allowed me to build genuine mentor relationships and see my students thrive through personalized attention, which is the most rewarding part of teaching.

2 december 2025
Betygsatt 5 av 5 stjÀrnor

Damilola is an Amazing Teacher for my


Damilola is an Amazing Teacher for my granddaughter who need a lot help in Math 10.
My granddaughter always hate Math but Damilola knows exactly how to handle her.
She’s making progress and hopefully Dami will turn her around the way she felt about Math. She did not want any help at all! But after meeting Damilola she change her mind and she really like her and feel comfortable and happy to get the help she desperately need it.
We are grateful to have her 💕
Thank you so much for the service you provide to so many kids who need help!

10 december 2025

Detta Àr Trustpilot

Vem som helst fÄr skriva ett omdöme pÄ Trustpilot. Den som skriver ett omdöme Àger sitt omdöme och detta innebÀr att personen i frÄga kan redigera eller ta bort sitt omdöme nÀr som helst. Omdömen finns kvar pÄ Trustpilot sÄlÀnge omdömeslÀmnarens konto Àr aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

LÀs mer om andra typer av omdömen.

Vi skyddar vÄr plattform med hjÀlp av dedikerade medarbetare och smart teknologi. LÀs mer om hur vi bekÀmpar falska omdömen.

LÀs mer om omdömesprocessen pÄ Trustpilot.

HÀr Àr 8 tips pÄ hur man kan skriva omdömen pÄ bÀsta sÀtt.

Verifieringen hjÀlper till att sÀkerstÀlla att det Àr riktiga mÀnniskor som skriver omdömena som du lÀser pÄ Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan pÄverka företagets TrustScore. Detta strider mot vÄra riktlinjer.

LĂ€s mer