Superprof Canada Omdömen 1 573

Great customer service

Superprof is a trustworthy and well-organized teaching platform. They pay tutors on time (I always receive my money at the end of each month) and actively help them get students through strong visibility and an easy-to-use system. Thanks to their reliability and real support for tutors, Superprof is a platform you can confidently work with.

Great, I could quickly find my tutor. And I’m feeling safe paying with this app. The tutors here are very professional.

I’ve recently encountered a recurring issue on the platform. Some teachers contact me to say they cannot offer lessons in French or at the university level, yet the lesson still appears as “booked” on their side. Since they are the ones who decide not to proceed, it becomes complicated for me as a student because the system doesn’t allow me to cancel the request.
For example, Prof. Ali informed me that he couldn’t provide the lesson, but the booking still went through from his side. I’m then left unable to cancel or close the request, which creates confusion and delays.
It would be very helpful if the platform allowed students to cancel in these situations, or if teachers could decline the request directly so that the booking doesn’t remain active.

Fairly easy to use and I have obtained 6 students without having a premium plan!

Great platform to share knowledge globally

The response time was superb

Don't get caught to this scam "Super Prof" they says sweet stories to make you believe that you can access unlimited tutors during the month you obtain the student pass eg. Canadians pay $49 per month to access private tutors (you simply can get accessto private tutors free from social media now) so why you pay Super Prof money every month? In my typical case almost all tutors location showed one particular address closer to my home, as I wanted to learn a foreign language one on one basis if not face to face to learn with confidence & faster but not online. Every tutor I requested for one trial class refused or rejected as per the messages sent me by Super Prof. It doesn't take much time to realize this is a scam fake and untrustworthy money rip off business. Never ever use your credit card to pay them what so ever bottom line is dont pay a penny. Now the technology is very advanced and developed you can easily learn anything free of charge on social media platforms why you need to give your hard earned money to fake super prof if you forget to cancel the student pass they keep on charging to your credit card or whatever the means of payment method you choose from. Student Pass is a trick make you feel to believe that you're getting assistance from super prof to achieve your learning trust me it's not, stay away from super prof Don't repent latter.

Dear Superprofcanada
I have sent you many emails about my situation, but unfortunately I haven't received any actual help.
I cancelled the subscription immediately on the same day. This proves I was misled and didn't want the service. My bank advised me to resolve this directly with you.

Ive been charged 139 dollars in a month first with a 86$ charge then a 49$ charge I've not even paid for lessons yet

This is a very useful program for making the connections between Student and Tutor. Nearly all features are effective.
Yet one issue is that the login process is convoluted- wouldn’t an app be more convenient?

Outstanding

My first student signed up within two days of me signing up as an instructor! I did nit expect that at all. My second student signed up but she was 1000 miles away and she wanted to do an in person class, since I teach advanced sewing techniques. She understood.

I love this platform, and I think it is very helpful for students to reach exactly the kind of instructor they need.

Here's a rephrased version:

Thanks so much for all your support this year! Wishing you an amazing 2026, filled with success and growth. Looking forward to seeing what the future brings! 😊.

The tutor I reached out to was not suitable (did not have the qualifications), did not live in my geographical area despite the website stating the tutor did, and had minimal availability. Despite this, I was still charged a $49 fee for a service I did not use. This is substandard service that does not meet students' needs but instead takes advantage of students seeking an appropriate tutor with the right qualifications.
Their business model is that students on the platform pay $49 a month to contact potential tutors (with no guarantee they will find one). That's $588 a year just for networking. Definitely not student-focused.
The customer service representative was condescending and not at all helpful. I was looking for a solution, and instead I received screenshots of their payment policy.

**Update** The company has refunded the fee. Thank you

Charged an extra month fee in spite of submitting cancellation

What made my experience great as a tutor on Superprof was the autonomy and direct relationship with students. Unlike some teaching platforms that act as a strict middleman, Superprof gave me control over my profile, my rates, my schedule, and, most importantly, my teaching methodology. I could truly tailor lessons to each individual student without a one-size-fits-all corporate script. This freedom allowed me to build genuine mentor relationships and see my students thrive through personalized attention, which is the most rewarding part of teaching.

Really opened my horizons and showed me how much I can help others!

Damilola is an Amazing Teacher for my granddaughter who need a lot help in Math 10.
My granddaughter always hate Math but Damilola knows exactly how to handle her.
She’s making progress and hopefully Dami will turn her around the way she felt about Math. She did not want any help at all! But after meeting Damilola she change her mind and she really like her and feel comfortable and happy to get the help she desperately need it.
We are grateful to have her 💕
Thank you so much for the service you provide to so many kids who need help!