SUPA Products Ltd. Omdömen 

Got mine last week — what a great piece of kit!
It’s a total game changer for hot tubs. I also run a power washing and softwashing business, and being able to put hot water in the van is a huge advantage, especially for graffiti removal. I know it’s going to be incredibly useful during the winter months too, as warm water makes softwashing chemicals much more effective.

Mark was extremely helpful — nothing was too much trouble. The assembly video was spot on and made putting it all together really straightforward.

Highly recommend the water heater.

Cormac
Ireland🇮🇪🇮🇪

This piece of kit is amazing.
I was a little skeptical when I first saw it advertised and spent a few weeks undecided. Eventually I went ahead but wasn't sure it could perform as well as the adverts made out. OMG how wrong could I be. It really does do exactly what it says on the tin. It heats my 1050 litre hot tub from the low 20's to 40 degrees in around 30-35 during these summer months. I now heat the hot tub half hour or so before I use it and the rest of the time its switch off. My electricity usage has plummeted and a 19kg propane refill is a fraction of the cost of leaving the tub on all the time. Build quality is excellent and back up service from Mark is exemplary. Very Very impressed.

Great communication before the heater was sent out, very easy to assemble, and then literally plug and play. Heats my hot tub to the required temperature in 20 minutes. An absolute game changer.

Absolutely brilliant piece of kit. We have a venue with quite high turnaround times at this time of year, and we often struggled to get the hot tubs up to temp for the new guests, this is a problem of the past now.

Pretty straightforward to put together following the instructional video and even simpler to use when its together. That said I made a mistake during set up and put something the wrong way round. I tried calling SUPA for some advice and realised as the phone started ringing what I'd done, by the time I'd hung up and sorted it, they called me back offering to help. I also misplaced my invoice and had to get in touch with them for another copy, which was promptly sent. They clearly value excellent customer service, which is increasingly rare these days.

HIGHLY recommended.

Awesome company selling a great bit of kit.

5 star all round and the customer service is spot on.

I purchased the heater for my hot tub

All I can say is Mark goes above and beyond with his help and support I would recommend anyone to get the heater and rest assured once purchased the after care is outstanding

Thank you Mark much appreciated and a pleasure to spend money with you

Kind regards

Alan

Very easy and simple to order the item works absolutely fantastic. Can't fault in anyway the only thing I could fault was the communication after buying super heater.
Need to keep customers informed on delivery.

I was so dubious that this would work. IT DOES WHAT THEY SAY. My tubs are both heated si quickly. Highly recommended.

I seen the Supa Heater advertised online. I had a couple of queries regarding the product, so I contacted the company via their online messaging facility. Mark Thompson replied and answered my questions very promptly.
I then purchased the Supa heater and it was dispatched the same day. As I'm located in Ireland it arrived 4 days later, which was great.
The heater is very well packaged containing several different plastic bags containing bolts etc, clearly labelled for assembly purpose.
It does take time to assemble the unit but the end product is very rewarding!!
I used Mark Thompsons YouTube assembly video which is a perfect guide. I paused the video as I assembled the heater & if I wasn't sure of something I just replayed that part of the video.
End result was I now have, at long last a great heater for heating the hot tub. I've been looking for a product like this for years.
It's very well balanced on two wheels and easy to move around. For me personally the first time I used it I connected the outside hose to the heater. It takes my tub 1hr 30min to fill. Because I used the Supa Heater, once the tub was filled it was already 37°! Before that I had no option but rely on the electric element in the hot tub which was so slow & expensive in comparison.
For me personally the pros of using a Supa Heater are, a quick hot tub turnaround & very reduced electricity bills!
Since my Supa Heater rolled into town , the electric element in my hot tub feels disconnected,, because it is!!

We have a 6/8 person wood fired hot tub, 4 hrs plus to heat, just over an hour on the gas, fantastic, one happy wife. Delivered within 24hrs, fantastic service , well done

Hi. Received our Supa Heater a few weeks ago for the wood-fired Hot Tub at one of our Cabins.
Takes a while to put together, requires some patience!
BUT...It's a game-changer!
No more constant trips down to the Hot Tub to add wood, or to check the temperature. Our 4-5 person Hot Tub heats from 8degrees to 40degrees in an hour. We live on the Isle of Skye, so the weather is never tropical...this has revolutionised the way we do changeovers & the time it takes for heating the tub. If you are having any doubts about ordering a Supa Heater, don't - just buy one... your setting up & use of a Hot Tub will change for the better, for ever! Saves so much time & uses hardly any gas.
Thanks so much to Mark.

Bought the supa heater for my lazy spa maldives hot tub which holds about 1000 litres, filled it was 18 degrees after 1 hr using supa heater it was up to 39 degrees extremely happy.

Not only is this a fantastic product, but the customer service was absolutely brilliant too! I bought the Supa Heater for our wood-burning hot tub because of how long it usually takes to heat up. Well, this little marvel took the water from ambient temperature to a toasty 39°C in just 40 minutes!

Now we’re using the tub way more often—not just because of the time saved, but also because we don’t have to mess around lighting fires. Just plug it in, drop in the hoses, and boom—ready to relax in no time!

It does arrive in component form, so you’ll need to put it together yourself, but don’t worry—it’s very straightforward. Just take your time and follow the "how to" video. I actually found it quite fun to build!

A big shout-out to Mark for calling me back and answering all my questions—really appreciated that peace of mind.

excellent heater' quality built dose what it says on the tin. give it a 5 star all day long mark is such a nice man to talk to he will answer any questions you ask

paul from bolton

Wanted to give it a 4.5 star due to the appalling assembly video which desperately needs updating. However, the performance of the hater is so so good that it had to be a 5
It’s a case of would you like to go in the hot tub. Put the heater on go and get changed? go and get changed grab yourself a beer and it’s up to full temperature unbelievable.

I can’t believe how quickly this heats the water in my hot tub. Looking forward to reduced electricity bills.

Not used it yet or assembled but delivered as promised in timing sense and very helpful with advice I’m only holding back the 5th star because I haven’t used it or set it up

Easy to set up via You Tube video. Great customer service. What usually takes 3hours to heat up my wooden hot tub this great heater done it in less than 2. Highly recommend.

This Supa Heater is amazing,I cannot believe how quick the water heats up in my hot tub,our tub is a large oval shape and would normally take 24 hours to heat to 38 degrees but now only takes about 1 1/2 from cold and the following day only took 1/2 hour to reheat,so now we can decide to go into it on the same day which we had to plan before,I am certain it will cut down on electricity bill,the only down side was that the tank of gas cost £93.00 But I will monitor how long the gas will last, so it is quite expensive at the start but the joy of watching the temperature increase before your eyes is well worth the initial outlay,costumer service is also excellent from the initial purchase and online tutorials it is very straightforward, I wish I had this in the past...highly recommended 😀

Had my supaheater a few weeks now, and it's been a game changer getting hot tubs up to temperature after drain down between guests at my holiday lets.

Even though we have outside hot taps, they could never supply enough hot water and it was always hit or miss as to whether we could get the tub to 38 degrees in time for first arrival.

Had a few issues on first use as the ignighter wouldn't light, however after some head scratching this turned out to be a safety valve issue, so nothing to do with the heater itself.

Assembly was straight forward, although I did have a couple of missing bolts and washers. It would be really helpful for a spares pack, which appears to be the norm these days but not unfortunately with the Supaheater.

However, this was a minor inconvenience and I am more than happy with my purchase. Come the winter months it should really come into its own.