Styledup Omdömen 

Placed order on 21/04/2024 which was suppose to arrive before bank holiday . It did not arrive on time and when it did finally come after 2 weeks the dress zip was broken and contacted customer service for a refund but customer service Caitlin just quoted the returns policy and accused me of breaking it when trying it on as they “always check their stock before sending it off”. Styledup arent willing to issue a refund so have raise it to the bank as a scammer! BEWARE!

Absolutely terrible company so out of order the way they are treating customers, sent back a coat worth £55(paid extra £7 for sending it back) as it was too large but apart from that it wasn’t even the right coat! The one on the website had gold zips and details but the coat I received was all black, so I sent it back and still no refund they answered my first email but since then I have showed them proof of postage and that I know they received my order still no sign of a refund and blanking my emails. They have stolen money from me and are making money on the same item as I am sure they have re-sold it by now as I sent it back brand new. I am now in the process of taking this further than the company to get back my money and I hope other people in this same situation will do the same Avoid this company !!!!

My £60 coat stinks like fish I can't wash it as it's faux leather you would expect better at that price I've inboxed them on Facebook let's see if they reply!

This company is a joke. They sent me a coat that is smaller than a normal size 10 so it is not true yo size and I paid again yo return the item. Royal mail have shown proof it has been delivered but yet the company are saying they havnt received it and are refusing to give me back my money!
Stay well clear of this company!!!!

Do not buy from this company

Wow I wish I had reviewed all the negative reviews before purchasing
I purchased a coat for my daughter, she only wore it 2 or 3 times and all the stitching on the shoulder came unstitched. Because it had been worn they weren’t interested. The coat can’t be worn at all now
Please please please don’t buy from this company

The item was return signed for and was an order for over 100 pound paid for return postage and have not been advised either way if my parcel has been received for refund despite proof of postage will be contacting my bank tomorrow if I do not hear from this company.
I will continue to update this review!!

My husband purchased a coat for me ad part of present. I out it on and all felt fine. Then as I was looking at it I noticed brown fluff. This ended up to be the padding that is Inside the coat, it was coming out as the stitching was coming apart. I emailed styled up and they said because I took the lable off there was nothing I could do. Bearing in mind I hadn't worn it out, there was no marks just a fault of there's. Won't do nothing about it. Them 1 us 0
Rubbish

I wish I had read the reviews too

The sent a defective product and then blamed me for damaging it.

AVOID!

Do not buy from this company! They were dissolved in 2021. You will never get a refund from them! Ever!!! They continue to set goods but if there is ever an issue you will never get your money back.

Sent me a ripped coat had to send it back told me they would refund me for the cost of sending it back and send out a new coat never sent out a new coat and never refunded me for the cost of sending it back sent me a email saying feel free to order another coat no thankyou reading these reviews

DO NOT BUY FROM STYLEUP.COM!! I wish I had read reviews on here before purchasing a coat for my daughter!!
First a coat arrived but was faulty with the loop for the belt buckle being broken, sent it back and they refunded me..
I purchased another and the same thing happened so I emailed and they offered again to refund however at my expense to return the coat although it’s faulty!! So my daughter decided to just keep it as she loved it and will make do with the broken buckle.. within 2 weeks the other loop has come off and I have noticed all stitching on the detail of the coat unravelling which cannot be repaired! So I emailed again and this time they replied that as the coat was worn and no tags they cannot refund as they already offered this option..
Well for one it was easier for them and is for me to keep the coat rather then returning and reordering again but they don’t appreciate this the fact we kept a faulty coat in the first place, however after a week of wearing it and the stitching co coming out and other buckle loop has come off so no way for the belt to stay on when not done up, it is within a couple of weeks of buying the coat yet they won’t help with refunding me, waste of £70 as the coat will not last. It’s a shame as they are beautiful but the quality is no good and after being happy with the customer service the first time round, and then after giving the company benefit of the doubt, I am now so disappointed my daughter has a faulty broken coat of no fault of ours.
DO NOT BUY

Awful customer service, Cheap clothing, refunds not given. Avoid at all cost

Brought a Hoodie and Leggings set from this company. Wore the set once and put into the wash. Well it came out with the seam coming loose and becoming holes. Emailed the company letting them know of the disappointment of the quality after wearing and washing once! Got a email back to say they don’t refund worn items, no apology for the quality,or apology of waste of money on item brought.Definitely will not buy from here again!!!

Another bad review for a faulty product, this seems a common factor for this company. Brought my daughter a coat from here and in less than a month the belt buckle broke. Contacted customer service and was told they cannot send a replacement belt and quoted the returns policy by the unhelpful Caitlin, they are now ignoring my messages have told them I will be contacting Trading Standards and social media but still nothing, I wished I had checked the reviews on advance but my daughter said all her friends had the same coat. Avoid this company at all costs!

I’ve recent been in touch with this company to let them know that the puffer jacket I bought for my daughter in December for Christmas has got a broken zip which means she can no longer zip it up. I was told that as it’s now not in packaging and the labels are removed I cannot return it for replacement or refund. I told them that in light of the consumer act 2015 as this is a damaged item you need to at least inspect it and then offer a Replacement or refund given that this is within a certain timeframe and it is effectively defective. They come back with the same message. I messaged them again repeating my plea but they are now ignoring me. Stay away from this company, I have now raised this with my credit card company to follow up with them, so I can get my money back and buy another coat to replace my daughters Christmas present. They have very poor customer service and clearly have very poor quality items given the amount of reviews that are all saying some to me.
Don’t trust them, stay clear!!!

Disgusting company , hadn’t even wore the body warmer that we purchased for 32 pound. Holes in the pocket and cannot return due to throwing the receipt and original packaging- who thinks to check for holes in pockets after spending 32 pound, would not recommend at all.

My review is based on the customer service I received when I accidentally put in the wrong address for delivery…definitely give them 5 stars as they dealt with my issues in less than 24 hours not to mention I got my order within that 24 hours of me ordering it…so can not praise these people enough, actually disappointing when reading some of these reviews as my experience was completely different and honestly cannot praise them enough

absolutely in love with my faux fur beige coat came so quickly and need one in every colour 😍😍😍

Ordered a jumper Monday, delivered today and what a gorgeous jumper! Ignore the bad reviews, I’ve had a fab experience and will shop again!

Had a really bad experience. I ordered myself a coat on the 15/12. Wore it only on a few occasions due to it being a big fluffy coat I would only wear on certain occasions. Anyway loterally noticed a massive rip down the hood where the stitching has come apart. They do not have any sort of customer service nor do they state on their website what to do if your item goes faulty. They don’t care about Customers just money so BEWARE. It’s easy to buy the coat anything goes wrong after you’re basically screwed and will not get a response. Under the consumer rights act if a product goes faulty in the first 6 months you are legally required to accept return or offer a discount or a replacement. But I haven’t even been emailed back so tomorrow morning I will ring citizens advice too see if they can advise me on what to do. Honestly absolutely joke. Really poor quality jacket for it too rip that big in the first 2 months off me owning it