I had ordered a coat from this company .. before reading reviews 🤦🏻♀️ 2 days into wearing my coat all the stitching is coming undone .. I won’t be ordering from this company again , very poor quali... Se mer
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Bought a tracksuit wore it to the airport noticed the stripe down the trousers coming away from the seam messaged they cannot do anything due to it being worn obviously it is faulty!!! quality is shoc... Se mer
My daughter wanted a coat, she advised the company and for some reason I never checked out the reviews before ordering. I wish I did, Reviews are absolutely shocking, 82% voting one star. We order... Se mer
Very poor customer service indeed Returned my order, apparently didn't meet the 14 day refund deadline, left out of pocket , and no clothes either ! And apparently all my fault! So I was told mult... Se mer
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Amazing quality and tailoring, fair prices, arrived on time!
I have bought two coats from this Website and both of them have been absolutely outstanding quality! I cannot believe some of the other reviews on here atall! First of all, the prices are reasonable, then my delivery arrived before the specified time ( free delivery as well)....the coats both are amazing quality, thick, warm, padded, beatiful detailing quality fabric, tailored fit.....
Both of the coats have recieved so many compliments! They are honestly much better quality than any coats I have bought previously from well known high street shops. I would not hesitate to order more coats from Styled Up in future, cannot fault then!
Wish I had read reviews before…
Wish I had read reviews before ordering!!!! Nearly 3 weeks and apparently still don’t have the jacket I returned when it states on Royal Mail delivered!! AVOID
Coat came away after couple months of…
Coat came away after couple months of having the coat the belt within a few weeks then split under arm. Emailed company who said they will not refund or replace the coat even though the coat is faulty will not be buying from here ever again
Absolutely disgusting that they just…
Absolutely disgusting that they just ignore you and I never received my item they declined to assist with Klarna saying the tracking is at my post code and expects me to pay for an item I never received
Radio silence after ordering…AVOID!!!
27th Jan update…I have received a full refund!
13th Jan Update…response from Styled up saying I can’t return if in perfect condition with labels still attached, there’s hope yet!
Order a coat for my daughter for Christmas which didn’t fit. Tried ‘contact us’ form on website as still in original packaging with label attached, no damage as others haven mentioned. But unable to return in the 14 day policy as had been wrapped up for Christmas (ordered 1st Dec!)
Contacted on 27th Dec only to get a message that they wouldn’t respond until after 3rd January adding another 7 days to my return request!
Contacted again on 3rd, unable to prove my contact through this form. Have now emailed and waiting a response which sadly I don’t hold out much hope on after reading the other reviews. AVOID AVOID AVOID!!!
i was quite worried considering i…
i was quite worried considering i ordered before seeing alot of bad reviews but my service was so good my parcel came within four days and the quality of my coat is beautiful.Considering alot of people are saying bad stuff i can assure u my experience was good but their mightve been bad .Lovely coat 💕
Awful company!!
Awful company!!! I would avoid and would never recommend.
I was sent a faulty coat and had to pay for this to be returned so although I received my refund I was out of pocket by almost £5 for returning this item. The quality of the coat was cheap and clearly not made to last as the zip was broken off and the customer service is appalling as they lack a fair service.
Avoid avoid avoid!!!!
Returned an item months ago and had…
Returned an item months ago and had nothing back. Contacted multiple times and just been ignored. £80 down on a coat. Ridiculous, had something of there before and was fine. Wish I’d seen the reviews as seems like you can’t return anything. Going through the bank now.
They took money from account delivered…
They took money from account delivered two out of three items as they said one was out of stock then did not refund and are now refusing to refund so technically they have stole from me never ever shop with them would leave 0 starts if I could 1 star is even to be generous
Poor quality coat
Poor quality coat! Brought less than 2 weeks ago and the stitching on the inside arm has completely split. Company refuse to replace. Avoid buying if you want something to last more then 3x wear.
Poor quality and service
Had a coat for 2 months and the stitching came apart. I contacted them and they said to return. I sent it back and now they're saying they won't exchange or refund because it's after 14 days! Won't give me the complaints procedure or help at all other than send a poor quality item back that cost £69.99!
Fraudulent & Inept Company
Wish to dear god I'd seen this site before ordering.
From my experience all the 1* reviews are a very accurate reflection of this cowboy company.
I ordered a coat on 19th November (so nearly a month ago now) and as I write this on the 9th December, the coat still hasn't arrived. Royal Mail tracking for the item indicates it was sent 48 hours tracked delivery, meaning it should have been received on or around the 21st.
The tracking has not moved since the 20th, so for most people with an IQ in double figures, (to be several weeks later and still no sign of the coat) , I think they would understand that it's been lost somewhere by Royal Mail.
At first, even though it was before black friday, I gave them the benefit of the doubt and waited until 8/9 days after I ordered to contact them, I asked for a replacement. "Caitlin" in customer services claimed that despite RM tracking clearly stating 48 hour delivery on the 19th November, it was still "within the time frame", I then sent her proof of the RM tracking followed by ANOTHER further e-mail, which was just ignored.
Last weekend, I became sick of waiting and sent an e-mail just to ask for a full refund. It is absolutely anger inducing that "Caitlin" has once again replied this morning "I am going to contact the courier."
The website has some lovely things, I was planning to make a big order in the new year when I have more spare cash but unfortunately from my experience, It's pot luck whether you'll actually ever receive your order then have to go on a wild goose chase where you'll be largely ignored for weeks just to get your money back.
AVOID!!
AVOID!!! No refund for faulty goods my coat was 4 weeks old and all the stitching came away no refund not interested id advise reporting to trading standards
This site/company is awful
This site/company is awful. I will never use again. Ordered a coat which was to small payed £6 to send back ordered the same coat in a medium and it came faulty the material is ripped open inside the arm, I’ve contacted them numerous times to no reply no refund on the 1st coat which they have received and no advise on what to do with the faulty coat as why should I pay to send back a faulty coat which now means they will charge me for it as 14 day policy and will pretend they never received my email 😤never will I use this site ever again!!!! Customer service is appalling
Returned an item Impressed
Returned an item refunded very quickly
(Have re ordered a smaller size)
Great quality
Ordered for Xmas gift and received 3 days later! Great quality items for the price! Please with all 5 items quick service 👍🏼
DO NOT ORDER!
DO NOT ORDER!! i just spent 70£ for a bubble fur coat for them to send it to the wrong address and won’t get back to me. i’ve emailed 6 times with my order number i’ve had no response and no refund such a scam
Absolute con Avoid! Avoid! Avoid!
Absolute con! Purchased some trousers for £10.00 plus postage of £5.99 and they did arrive pretty fast no complaints there. The trousers were too big so returned them having to pay the postage myself of £4.00 I received an email confirming that they had received the trousers and were issuing a refund minus £5.99 for postage!!! So all in all I’ve paid £10 for absolutely nothing!! I have emailed in regards to this and of course haven’t had a response. Absolutely shocking!! Avoid, avoid, avoid!!!
Couldn't care less
I bought a coat for my daughter, not a cheap one either, beginning of September. She has worn it 3 times and the stitching on the sleeve has come undone and found a hole in the pocket. When I explained this, basically couldn't care less because they don't accept damaged/used goods and has to be returned within 14 days. I told them I was disappointed that this shouldn't of even happened, it's brand new and not received a reply since. Funnily enough I can't see any reviews or write a review on their website.
Absolutely horrid experience
Absolutely horrid experience. Coat arrived ripped and they were awful on the comms for refund and would not commit to paying for the return. The costumer service was appalling, really did not care and try to look after this, instead implied the rip was very small so they would give 20% refund. Rude and unprofessional
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