I had ordered a coat from this company .. before reading reviews 🤦🏻♀️ 2 days into wearing my coat all the stitching is coming undone .. I won’t be ordering from this company again , very poor quali... Se mer
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Bought a tracksuit wore it to the airport noticed the stripe down the trousers coming away from the seam messaged they cannot do anything due to it being worn obviously it is faulty!!! quality is shoc... Se mer
My daughter wanted a coat, she advised the company and for some reason I never checked out the reviews before ordering. I wish I did, Reviews are absolutely shocking, 82% voting one star. We order... Se mer
Very poor customer service indeed Returned my order, apparently didn't meet the 14 day refund deadline, left out of pocket , and no clothes either ! And apparently all my fault! So I was told mult... Se mer
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Bought what I thought a zante canada…
Bought what I thought a zante canada coat as they listed only to find it’s not a zante canda it’s fake one not very happy lost money can’t sell it as it fake
Ordered 4 days ago Came today In …
Ordered 4 days ago Came today In …. Black Bin bag ….. i asked post Man
He said was repackiet by post office as was very poor packieing , grateful
For all rhis reviews i read Herę do do will not order again
Absolutely disgusted with customer service
If i could give this company no stars i would . Please avoid buying from this company as you will be extremely disappointed. I have been waiting for a refund for 3 months , as i purchased an item i did not recieve in november of last year and they just keep fobbing me off .
Poor quality garment
Poor quality garment, press stud come away after being worn twice. Item returned as per instructions. Website does state UPTO 30 days for refund, but don't believe it. I chased my refund 30 days after they received back and they said they would have to check to see if they had got it. Parcel was tracked and signed for by them on the 19th January. Due to poor contact with them I raised it with Paypal and only just received my refund, now the 7th March.
Do not use this company if you want good customer support and quality items, they offer neither. 1 star because i couldnt leave 0
I bought a black puffer jacket which…
I bought a black puffer jacket which arrived on 17/12/22 on the advert it said Northface which I should have known by the price it wasn't none the less it looked OK, discovered when you went into it it said Northface inspired! But this didn't fit my daughter when given it at Christmas wasn't a good shape so I requested a refund and also emailed them I was told yes no problem you will receive a refund once we receive it, I took photos of everything the A4 return slip inside the packaging, returning it in shop with the return label, I got photo confirmation from Evri it had been delivered to Styledup so just waited, to no refund, emailing back and forth they said they had a backlog and I would receive my refund within 30 working days but nothing, luckily I paid through PayPal and opened a dispute and sent them all the photographic evidence with in just over 2 weeks 28/2/23 I received my refund. I didn't read reviews before I ordered so lesson learnt. This company clearly don't like giving refunds and make it very difficult hoping you will give up so i will never order from here again.
Wish I’d checked reviews before purchasing …
Wish I’d checked reviews before ordering from this sham company. Ordered a coat and after one week of wearing, the material started fraying. The material looked much better quality online. Tried to get refund or exchange, wouldn’t help as out the 14 days. They took no ownership that the issue was their fault. No exchange, no refund offered. When I asked to make a complaint, they have no complaints dept, they started ignoring my emails. Even logged complaint resolver and they still ignoring me.
Do not buy from this company they take…
Do not buy from this company they take your money and do not send the goods. They blame Royal Mail for losing it and then say it’s Royal Mail who should pay refund.
The clothing I received was OK quality
The clothing I received was OK quality, sizes were way off, goods returned three weeks later still waiting on a refund, absolutely ridiculous customer service, would I recommend, definitely NOT
***0 stars*** DO NOT PURCHASE FROM THIS…
***0 stars*** DO NOT PURCHASE FROM THIS COMPANY!
Absolutely terrible, I think this is a scam company. Several emails have been sent due to item not being received after almost 2 and a half months on a next day delivery item. I already died from the cold. Does anyone know how to complain about this company transnational? Worst customer service I've ever experienced.
If I could give zero stars I would
If I could give zero stars I would. Wrong item sent, made me return the item first and pay for the return instead of sending me the correct item I needed urgently for a gift. Still haven’t received full refund i was promised and its been 2 months. Looking at previous reviews i am not the only one. Think twice before giving this company your business
Terrible company
Terrible company, avoid!
Ordered two gilets in December, one was faulty, I couldn’t even try it on, and the other not suitable.
They promised via email to refund in full, on return, including return postage (£9 approx)
I have had to fight to get the refund, finally received after two months, and my emails are now being ignored in relation to the postage cost refund.
Worst company I’ve dealt with in a long time!
absolutely rubbish of a company
absolutely rubbish of a company. My girlfriend ordered a coat witch they sent completely wrong coat we sent that back 2 months ago still waiting on an answer via several emails.
😡😡 warning stay clear of these *****😡😡😡😡😡
Lawyer contacted
0 for customer service
Awful customer service and awful quality items. I ordered the gilet and after 3 wears (less than an hour each time) the material has completely started to fall apart. It is a clear manufacturing problem but due to it being "past the 14 day return" they "strictly" will not do anything about it.
The quality of their items is as bad as their customer service.
I also wish I'd never ordered from this…
I also wish I'd never ordered from this company. I bought two coats on separate occasions, both didn't fit. Still waiting on a refund for both of them 40-50 days on. I am getting no response at all. It's a lot of money to not receive back.
THIEVES !!!!!!
Not even worth 1 star. I ordered on 6th January 2023- took 10 days to arrive. Sent items back on on 20th January for a refund & still NO REFUND after 33 days. Emailed Styled up, to which they avoided giving any straight answers, even though I could provide proof of postage. AVOID THIS COMPANY BY ALL MEANS. THIEVES!!!! Only positive reviews are from those who do not require a refund! They will keep your money & your goods if you do send items back. I am going through my bank to try & claim my money back. This company needs shutting down!
Shocking customer service!
I wouldn’t even rate this company 1 star, shocking customer service! Returned an item more than 35 days ago, emailed numerous times to be told the refund will be with me in 30 days, still no refund. I have now contacted my bank to get involved and will never be purchasing from this website again!!!
Wouldn't even give this a one star
Wouldn't even give this one star....same as all below, got a coat, too big...sent it back, got all proofs of return....to be told today it was sent back damaged. It was not, tbf it was a nice coat...just too big. So now they are saying no refund and I have no coat. I am now in the process of trying to get my money back from the bank, I wish I read the reviews beforehand. This company needs to be shut down ASAP!!
Caitlin get another job ya scammer!!
Quick delivery and refund ☝️
Quick delivery- I paid 24hr next day delivery and ordered real fur puff jacket with belt, size 10 and size 12 two days after, as I wasn’t sure if it’s the right size it’s always good to try two sizes. The real fur is sooo lovely, but I have a problem with long sleeves, I can’t buy a jackets that suits me well in chest and waist and also length of sleeves. Sizing with this company is a big shame for me, size 10 was fitted in chest and hips but sleeves were too short (loved the look) and hood looked amazing, size 12 was good in length of sleeves but overall jacket was too big. Filling is synthetic so don’t expect feathers or something, the items were great for the price they selling. Cool look. I returned both jackets but only because of its fit, and refund was processed within few days after they received the items. I would order again, pls bare in mind you pay for return as it state on their website under Return policy. Overall I had a good experience with this company!!! Thank you
I bought a coat in December 2022
I bought a coat in December 2022. The coat didn't fit, so I sent it back with all the paperwork asked for in the returns policy. I have been in contact with this company, and it seems as though they have lost my parcel and no refund.Absolutely shocking company to deal with.Never will I buy from this site again!!
Scammers!!
Scammers!!! Do not buy from this company, they are liars and said they didn't recieve my returned item do not give them your money
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