Styledup.co.uk Omdömen 

I ordered a coat it didn’t arrive after 5 weeks, I contacted the ‘company’ before hand and they kept saying Royal Mail have received it and it’s on its way, Royal Mail stated they had not received the package. For weeks they said they were ‘investigating’ I finally got a refund over 5 weeks later. And it took over 7 days for the refund to arrive, they really to try and drag there feet when it comes to taking accountability, if it hadn’t been for me leaving bad comments all over there Facebook page I don’t think I’d of got a refund in honesty. They also do not come across in a professional manner, referring to their customers as ‘babe’ … ‘hun’ . I should have read the reviews before hand, I would not recommended this company at all.

After reading reviews I was sceptical but my coat is beautiful

Great service, good quality clothing 5 star from me, I have bought 3 joggers and tops really smart and happy 😊

Avoid this company – refuses refunds for faulty items.

I ordered a tracksuit and the joggers became faulty after one wear. The stitching split down both legs during normal daily activity. I emailed Styledup straight away with clear photos showing the faults.

Instead of helping, they kept sending the same copy-and-paste reply saying they “cannot accept worn items” and that tags must still be attached — even though the item was clearly faulty. They ignored the photos and refused any refund, replacement, or return label.

Their returns policy doesn’t mention faulty goods at all, and they apply the same “unused only and tags still attached” rule even when the item arrives defective. Please be cautious before spending your hard-earned money here. From my experience, this company does not prioritise customer care or fairness. When a business repeatedly ignores faults and refuses to help customers, it eventually becomes very clear to others through reviews and shared experiences.

After several attempts to resolve it, they still refused to help, so I had to raise it with my bank and I reported them to training standards.

Reading other reviews, this seems to be a consistent issue with styledup.co.uk:
• Faulty items after one wear
• Poor stitching quality
• Refusal to refund or replace
• Copy-and-paste responses
• No acknowledgment of customers’ rights

I would not recommend buying from this company based on my experience. Cheap, nasty clothing and terrible customer service.

I bought a coat for someone for Christmas and it didn’t fit so I returned it and I was notified 3 days ago that they have received it and there’s still no money refunded

I paid for next day delivery and should have received it Friday, the parcel arrived Sunday. Very frustrating as item was needed the Friday. Item ok so no issues there, so what let's the site down is customers service.
Arguing with me saying I ordered out of the time frame (before 2pm mon-thurs). I ordered Wednesday 9pm. All I want is a refund for delivery that was late.

Wouldn’t even give them a star but I had to. Paid £70 for a coat that was meant to come 13th November and ordered on the 11th November and it was a gift from someone to me. This was for my trip to Paris on the 24th November which is today! The coat has not arrived. I emailed and got a reply from LAUREN: “hi ellie, I will get this checked for you. Thank you Lauren” and still no reply from them. Do not waste your money as they don’t get back to you. You don’t receive your order. And you don’t get a refund .

TERRIBLE CUSTOMER SERVICE FROM MELLISA ( some lady that replies to emails as their customer service). GOD PLEASE DONT LET NO ONE BUY THEIR CLOTHES!!!!. they are horrible with customer service. Their items take a very long time to 'reach' and turns out you dont acually received it. i haven't even had a chance to try their clothes because mine never arrived and they insist it did.I've explained to them in numerous emails that my parcel was delivered to the wrong address. Even the proof of delivery confirmed that as it shows red doors and mine are blue! Ive been trying to get a refund and she kept on dismissing me replying each time the exact same way.' that the delivery was correct and she is closing my enquiry'. I haven't received any help. Its crazy how they treat their customers. we are the ones who pays their bills and salary. DO BETTER - YOUR PEOPLE LIKE MELLISA SHOULDN'T WORK IN CUSTOMER SERVICE SHE AIN'T GOT NO IDEA HOW TO HELP AND SHE'S VERY RUDE AND DISMISSIVE she dont care about your business and it shows.I will be taking it further if I dont get any help with this. im not letting you take my money.

I have to be honest, I was so concerned when I checked the reviews of this company after purchasing 🙈 I emailed the company just to confirm the returns process and a very pleasant lady responded and explained the returns process to me, which seemed fine. The gilet arrived within 3 days of ordering and it seems to be good quality, given the price. Sadly it didn’t fit - very small so order one above your normal size- hence the dropped star. I’m going to return the item tomorrow- will report back if they don’t refund me!!

Edit. The company refunded me absolutely no issues at all.

Item was never delivered, still haven’t returned my money despite various requests. They are blaming their courier
( the post office. )Although if you check their tracking link The Post Office are still waiting for the parcel to arrive from styled up. Now they are saying it could take a month to sort out and refund my money.
Not good enough !!!

Very quick delivery , love the two items I have purchased

Ordered jeans as according to the advertised picture it was the exact brand I was looking for…. Label clear on waistband…. Just a cheap alternative when I received them …. Was told just to return them … despite me telling them that legally they should be providing all costs for return under Consumer rights act …. They’re reviews for refunds are not promising… Don’t be fooled by what you see in the picture .. jeans are ok but not worth what I paid

Ordered for my daughter and she is very happy with everything! Great choice. Great prices. Arrived quickly. Definitely recommend.

The quality of the products are terrible, and the customer service is just as bad. I received a coat with marks all over it even though the packaging was sealed. When I reached out, Melisa from customer service insisted it was packed “perfectly” and took no responsibility, although it was clearly, sent out like this. To make things worse, they suggested I could return it “if not worn,” basically implying I had worn it. Completely unprofessional and unacceptable. I would advise not to shop on this site.

Swift delivery and impressive quality clothing. Priced fairly and not over expensive 😊

I love this site , your amazing, cute and stylish coats have my heart. I never have any problems when purchasing with you so thank you 🩷

Absolute shocking customer service and the quality of the clothes is even worse 😩

the quality of clothes is poor. I ordered a tracksuit, worn it for less than a hour for the stitching to come away on the pants, the pants can’t be worn again. They was not washed and only got not even 60 minutes wear sat down in a car. Company will only offer 20% back when I paid £35 for a tracksuit I can no longer wear the pants to. Customer service also suggested I had ripped my pants myself which is highly unprofessional. Very overpriced for the quality.

Quick delivery lovely material

Still waiting on a refund no communication received. Please confirm when this will be.