STRT SPLY Omdömen 

249
•
TrustScore 2.5 av 5

2,4

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Proper company that sells proper gear 👊🏽 recieved my order in under a week very fast delivery top guys keep doing ur thing 👊🏽👊🏽 Olly b

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Betygsatt 1 av 5 stjärnor

Don't purchase from this company; not trustworthy or reliable. Purchased on the 7th Feb and there has been no update since on dispatch or delivery. They've been contacted via online chat, via email tw... Se mer

Betygsatt 1 av 5 stjärnor

Received no confirmation email after purchase. Emailed immediately to cancel the order due to reading these reviews after purchase & order wouldn't arrive in time for Christmas. No response from numer... Se mer

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Betygsatt 1 av 5 stjärnor

Let me tell you about my experience with this company thus far. Order was placed on the 4th July 2026 since then I have had no communication with this company regarding my order only communication wa... Se mer

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Företagsinformation

  1. Klädbutik
  2. också i
  3. Butik med activewear-kläder
  4. Butik med streetwear-kläder

Skrivet av företaget

Online Streetwear & Activewear specialists. We supply the freshest U.K streetwear & activewear including brands like Nike, Trapstar, Broken Planet and more. Shop safely with STRT SPLY knowing each item is authenticated by in house experts & come with a 100% authenticity guarantee.


Kontaktuppgifter

2,4

Dålig

TrustScore 2.5 av 5

249 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 42 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

2,4

Alla omdömen

(249)

72 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

I was slightly dubious after reading…

I was slightly dubious after reading some of the reviews but honestly from ordering to receipt of the goods, the transition was incredibly smooth and faultless. Communication was great, delivery was prompt and added bonus my son loves the shorts purchased, fantastic quality and will definitely be returning as he has his eye on something else!

16 juni 2026
Omdöme utan inbjudan
Logotyp för STRT SPLY

Svar från STRT SPLY

Thanks for your review, Sally!

Betygsatt 1 av 5 stjärnor

Waiting hell of a long time for some…

Waiting hell of a long time for some trainers still not got them they can not even be bothered reply to my emails dms etc tracking hasn’t moved avoid this company much better out there

18 maj 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

We have been waiting for the package…

We have been waiting for the package for 7 weeks and it still hasn't arrived. Never buy from this store and send me the package immediately🤬

3 juni 2026
Omdöme utan inbjudan
Logotyp för STRT SPLY

Svar från STRT SPLY

Hi Jacq,

I've taken a look and we have 0 orders awaiting fulfilment under your name within the last 7 weeks.

If you'd like to follow up with us via email with your #SS order number, our team will be happy to investigate this for you.

We are seeing a rise in fake websites using our likeness, so please ensure you checked out on our only site STRTSPLY.com.

Betygsatt 1 av 5 stjärnor

Don’t order from them

Don’t order from them, they don’t respond to any emails their customer service is awful. I tried to return an I item and it almost took a month and a half just to receive my money back.

27 maj 2026
Omdöme utan inbjudan
Logotyp för STRT SPLY

Svar från STRT SPLY

Hi Tiarna,

We're sorry to hear your experience with your return wasn't as expected with us!

I've taken a look into this to provide some more context for yourself as to why this was delayed.

As mentioned in our returns policy and email reply to yourself, we request the original invoice to be included with the return to allow our team to identify who the return belongs to. If this is misplaced, a we request a note containing your order number, full name and shipping address.

Your return shipment included no invoice and a note without any information for our team to locate this order. The only text on the note was 'I would like to return these shoes please'.

Nike Mind is incredibly popular currently, so we do see returns of the same shoe in the same size which can make it difficult to locate orders with no invoice inside.

Our team did manage to identify the order and issued yourself a refund.

If you have any more questions, please reach out at contact@strtsply.com.

Betygsatt 3 av 5 stjärnor

I’ve ordered a pair off air max TNs off…

I’ve ordered a pair off air max TNs off this website but I’m starting to feel abit skeptical about this as I have read the reviews I hope my order does arrive

20 maj 2026
Omdöme utan inbjudan
Logotyp för STRT SPLY

Svar från STRT SPLY

Hey Nikolas,

Thanks for your review. I've taken a look and can see our team has been in touch with yourself regarding your order and its current status.

Please don't hesitate to reach out if you need any more help at contact@strtsply.com

Betygsatt 1 av 5 stjärnor

Terrible experience

Terrible experience, ordered something from the website and had to return this due to sizing issues where I returned a while ago and still have not received any correspondence if they have my item or when my refund will be getting back to me, I have emailed multiple times with no reply from anyone.

12 maj 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Poor Customer Service

I ordered a long sleeve denim tears shirt on the 3rd of March 2026. On the order it said 5-12 working days for delivery and it is now the 13th working day and I am still yet to receive my order. Horrible customer service

20 mars 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Don't purchase from this company

Don't purchase from this company; not trustworthy or reliable. Purchased on the 7th Feb and there has been no update since on dispatch or delivery. They've been contacted via online chat, via email twice, via instagram and via Tiktok - even though they are regularly posting, I've received no response. The gift I bought I couldn't give unfortunately.

7 februari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Scalpers..

Scalpers... They are charging an increased price of a shoe by around 170% so the original retail price is around £80, but they want £220... Greed, capitalists, vampires. For an individual is fine but for a professional buisness (shop) this is unethical and immoral.

Edit:
I do have experience with your buisnesses, hence why I am here. You do have control over the resale value. I wonder how much you purchased nike mind 001 for when they retailed at £85 and you have them listed for £220. Comparing yourself to stockx which is a platform built for individuals who want to capitalise and make a few quid. Is a joke.

What you are doing is corporate greed, you deserve the 1 star. As doubling the price would be bad enought but form £85 to £220 is just greed. The mind 001 have multiple releases this year at rrp 85 so good luck... I wonder how many you took away from potential customers who now have to pay £220.

The audacity to assume i dont know about supply and demand is insane, the contradiction of saying im unethical and immoral is a joke. By the way stockx buy now is £175 with some coloureays being cheaper. You are definitely greedy...

8 februari 2026
Omdöme utan inbjudan
Logotyp för STRT SPLY

Svar från STRT SPLY

Hi Matt,

So based on the abusive messages left to our team and negative 1 star review left despite having 0 experience with our business whatsoever, we find your actions unethical, rude & immoral.

We’re not sure if you’ve ever heard of supply & demand within the footwear industry. Please go take a look into it.

The Nike Mule price that you have found yourself rather upset over is actually priced around £30-£50 lower in our store than other resale platforms such as StockX & Laced. Additionally, our loyal customers are always looked after with regular discounts to drop the prices to even further.

We hope you’ll take a moment out of your day to reflect on the damage that 1 star reviews cause businesses & appreciate we have little control over market value of hyped releases.

Betygsatt 1 av 5 stjärnor

We tried to trust the Company

We tried to trust the Company
They promised Yesterday, after writing a review, to send my sons order from 25. Dec
They should send today
But again
Nothing
Not trustworthy and are not answering now
We want a refund but no answer to

25 december 2025
Omdöme utan inbjudan
Logotyp för STRT SPLY

Svar från STRT SPLY

Hi Camilla,

As mentioned in our email correspondence, your item is on the way to you and you have been provided full tracking for this shipment.

We look forward to you receiving your item.

Betygsatt 1 av 5 stjärnor

I had ordered a tracksuit from this…

I had ordered a tracksuit from this website on Thursday and it claimed (1-2 working days I completely brushed Saturday although I’ve received parcels on that day. All till now Royal Mail hasn’t received my parcel and the owner of this website isn’t replying to me.

29 januari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Never reply to emails, Order not even been despatched

Ordered a jumper on 6/01/26 and still not dispatched, emailed 3 times and no response from company!

29 januari 2026
Omdöme utan inbjudan
Logotyp för STRT SPLY

Svar från STRT SPLY

Hi Josh,

Thanks for taking time leave us a review. We’re very sorry your item took a little longer than expected to arrive with you.

We’re glad to see your item has been delivered on 5/2. We hope you’re happy with your new BPM sweater.

Betygsatt 1 av 5 stjärnor

Purchased tracksuit for son and within…

AVOID AVOID AVOID. Purchased tracksuit for son and within a month zip broken and zip elements (teeth) also come off. Have sent several emails to company but no response.

I did follow the recommended washing instructions. An item shouldn't only last a month or so before it starts falling apart. It is not of satisfactory quality under the Consumers Act 2015.

Under the Consumer Rights Act 2015, you are entitled to a full refund within 30 days if goods are faulty, not as described, or unfit for purpose. After 30 days but within 6 months, you are generally entitled to a repair or replacement, or a partial/full refund if those fail. Refunds must use the original payment method within 14 days of agreement.

Key Refund Rights (Consumer Rights Act 2015):

The 30-Day Right to Reject: For faulty, unsatisfactory, or misdescribed goods, you can return them within 30 days of ownership for a full refund.

Faults After 30 Days (Up to 6 Months): If a fault appears after 30 days but within 6 months, you are usually entitled to a repair or replacement. If this fails, you are entitled to a full or partial refund.

27 januari 2026
Omdöme utan inbjudan
Logotyp för STRT SPLY

Svar från STRT SPLY

Hi Yasmin,

Thanks for taking the time to leave us a review.

We’re very sorry to hear this. However as mentioned in our email correspondence to you, we do not accept returns on items that have become damage over time due to wear and tear. There was no reports from yourself of the item supplied by us being defective or damaged.

You reported this to our team well over a month after delivery and noted the item had been worn several times. We strongly advise to follow wash and care instructions on the garments labels to ensure your item stays in the best condition possible after washes.

Detta är Trustpilot

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Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

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