I had multiple copyright claims on my YouTube videos, including issues with tracks whose titles had changed in the library. Franco was incredibly helpful, professional, and fast. He contacted the clai... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I've been a subscriber and user of Storyblocks for many years back to 2012 or so. I love their concierge service to resolve any issue, Billing, Copyright, etc. I recomend you use this invaluable res... Se mer
Had a great experience dealing with a tricky billing issue. Franco and the team did a great job communicating with me and figuring things out. Thank you so much!
Despite the pricing page is confusing (it says amount per month in bold but "billed annualy" in fine print) the support was able to switch me to monthly plan (with higher price of course) and succesfu... Se mer
Företagsinformation
Skrivet av företaget
Storyblocks gives marketers and creatives the ability to create professional-quality projects by supplying them with an huge library of royalty free stock content and unlimited downloads. With over 2 million footage clips, music tracks, images, and templates for software like DaVinci Resolve, Premiere Pro, and more, we provide everything you need to create without limitations.
Kontaktuppgifter
1515 N. Courthouse Rd., 22201, Arlington, USA
- support@storyblocks.com
- storyblocks.com
Har besvarat 66 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I made a stupid mistake and they helped…
I made a stupid mistake and they helped me right away, no questions asked and just fixed it. All done over chat. Totally pain-free.
Franco responded to my email extremely…
Franco responded to my email extremely fast. We really appreciate it. Thank you!
Very trustworthy
Very trustworthy. I forgot to cancel my unused subscription, contacted them, and they promptly refunded me.
My experience with Storyblocks
My experience with Storyblocks has been wonderful. I especially want to mention Franco. He was quick, friendly, and super helpful! He handled everything smoothly and made the whole process easy. Excellent support! thank you! 😊
Poor customer support.
Storyblocks always provide excellent…
Storyblocks always provide excellent customer service to solve my YouTube copyright claims issue. Fast and efficient. Big thanks to their team!
Businesses Beware - Blatant Cash Grab
Up until recently, I was having a great experience with Storyblocks. Very much enjoying the experience. We signed up for around 600 USD annually. After a while, I received emails stating that our license was not valid for our intended usage. It seems that I was personally licensed, but my business was not. The fee to upgrade was $5,000 USD for 1 users or 12,000 USD for 5 users. That's $7600 AUD or $18,281.82 AUD, absolutely ridiculous! The lack of transparency or clarity in the signup just feels like a blatant cash grab. I completely understand that licensing is expensive but would you be better having an option on the website that's easy for businesses to sign up to that's more like 400-500 usd per month, rather than having licenses that don't fit the majority of users that will sign up.

Svar från Storyblocks
This is a high value subscription
This is a high value subscription, but when my business dropped and I needed to cancel a few days after the deadline, support made it happen - no questions asked. It was a tremendous relief, and I was once again very impressed.
Love everything about this company
Absolutely love this company! ❤️
Storyblocks consistently delivers top-quality video, templates, audio, and images. I’ve used their content for a range of professional and personal projects over the past five years, and they’ve never let me down. The site is intuitive, the content library is impressive, and—most importantly—their customer service is exceptional.
Recently, I had a billing issue and braced myself for the usual runaround. Instead, I was pleasantly surprised: one painless email exchange with a fantastic rep (Tifara—yes, a real human!) and everything was resolved quickly and professionally. I was fully satisfied with the outcome.
Storyblocks is doing it right. They’ve earned my trust and repeat business, and they’ll continue to be my go-to for photography, soundbeds, and footage. One of the rare companies that still puts the CUSTOMER in customer service. Well done!
Storyblocks has relevant content even for niche areas
Storyblocks is easy to use and has relevant content even for our niche requirement of competitive cycling and running.
My recent interaction with their customer support was very positive.
Highly recommended!
I’ve had a great experience with Storyblocks! The library is rich with high-quality content, and I feel confident using their materials on YouTube knowing that copyright is covered. I also appreciate how responsive and helpful the support team is when I have questions — they truly care about their customers. Highly recommended!
Fast and easy solution to my problem!
Very easy customer service
Very easy customer service. Amazing product as well.
This review is only about the "Footage"…
This review is only about the "Footage" on Storyblocks.
First, though Storyblocks might be a bit pricier than other footage providers, it's a huge time saver when it comes to downloading footage. Select > Click the resolution > hit return to download. Easy and fast.
Next, I found support very helpful and responsive with trying to do a search for footage.
Finally, the selection is amazing! And the filters actually work in doing a good job at filtering the relevant footage.
Most Reasonably Priced Products
A video catalog so HUGE- worth every penny spent.
Big, big, big bang for the buck. Get yours!
Franco was on top of it
Franco was swift and friendly. Made my experience even better than I could have expected!
Excellent support!
Excellent support!
Very fast response and smooth process. I really appreciate how quickly my issue was resolved. Great service!
Great library of assets and amazing…
Great library of assets and amazing customer service throughout my subscription!
This is a great company
This is a great company. I've been with them for years and the amount of content you get for the price puts their competitors to shame. Also, their customer service is top notch!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
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