I had multiple copyright claims on my YouTube videos, including issues with tracks whose titles had changed in the library. Franco was incredibly helpful, professional, and fast. He contacted the clai... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I've been a subscriber and user of Storyblocks for many years back to 2012 or so. I love their concierge service to resolve any issue, Billing, Copyright, etc. I recomend you use this invaluable res... Se mer
Had a great experience dealing with a tricky billing issue. Franco and the team did a great job communicating with me and figuring things out. Thank you so much!
Despite the pricing page is confusing (it says amount per month in bold but "billed annualy" in fine print) the support was able to switch me to monthly plan (with higher price of course) and succesfu... Se mer
Företagsinformation
Skrivet av företaget
Storyblocks gives marketers and creatives the ability to create professional-quality projects by supplying them with an huge library of royalty free stock content and unlimited downloads. With over 2 million footage clips, music tracks, images, and templates for software like DaVinci Resolve, Premiere Pro, and more, we provide everything you need to create without limitations.
Kontaktuppgifter
1515 N. Courthouse Rd., 22201, Arlington, USA
- support@storyblocks.com
- storyblocks.com
Har besvarat 66 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very impressed with the fast…
Very impressed with the fast resolvement of my issue. Quick response, efficient handling, and smooth experience.
Franco was great
Franco was great. Did what they could for me and I appreciate them for it.
Get your stock video and audio here
Storyblocks offers a great range of video and audio for editing needs, and great customer support
I absolutely love storyblocks
I absolutely love storyblocks. So easy to use and so many products to choose from. Highly recommend!
thank you very much
Thank you very much for handling my matter. Great communication. Everything was nice, polite, courteous, and quick. Thank you again. :-)
Franco did a great job resolving a…
Franco did a great job resolving a copywrite issue I had with YouTube. Greatly appreciated!
Thank you to Franko who help me to make…
Thank you to Franko who help me to make the refund on the repetitive subscription refund
Immediate refund
Very quick to respond and extremely helpful staff! I asked for a refund as I accidentally paid for an annual membership twice. I received a reply within less than an hour and an immediate refund :)
Austin was incredibly helpful!
I had some issues and questions and Austin was so incredibly helpful! Quick responses and he helped me tremendously. Very happy!
Support agent was terrific -- getting to him wasn't.
Franco was terrific and solved my issue very quickly, with humor and efficiency.
But getting to the email support wasn't easy. The chat function on the website doesn't work so I had to search my past email for Franco, who had helped me before.
Very friendly and switched my account…
Very friendly and switched my account to monthly after very little time, when I accidentally purchased the yearly package.
Updating credit card information
Although we were not able to solve my problem with updating my AMX information, Franco was very helpful and responsive. He will be checking with other staff members and suggested I get back to him at a later date.
Copyright Claim Resolution
The website has one simple step to handle copyright claims, I filled it out, and within the hour it was resolved. AMAZING! I didnt have to follow up or write my own dispute. Content creation is tough enough, when they take care of these claims, it removes the frustration and the time lost. Very Satisfied HIGHLY RECOMMEND
Franco was very helpful and handled…
Franco was very helpful and handled everything quickly and professionally
Great service
I always get quick answers, whatever my problem is, and staff is always on my side and helps me to solve all the problems. Appreciate this a lot. I've been with Storyblocks for few years and can recommend it to everyone!
Great site with lots of good content.
Storyblocks is not staying relevant
Storyblocks is not staying relevant. Search function, quality of video, lack of customer service. They still have their video from years ago and you have to sort through it to find something quality. Most of the time you do a search you’ll find some abstract video from some Third World country that barely relates to your search terms. Not only did I cancel, I canceled and started a subscription With another provider, even though I still had nine months left that I had to pay for on this platform. Never went back to it. The customer service isn’t good either but if you don’t have a good product, customer service is not even necessary.

Svar från Storyblocks
Great company and they always have the…
Great company and they always have the best cuatomer support team
GREAT Library of *Easy-to-Find* Music!
I’d used Storyblocks for a few years to help with mixing voiceover demo reels and recording voiceover advertisements for clients that wanted a music bed. They have a great library and an excellent search tagging system for finding what you need. Overall an excellent site with a great library! 100% recommend!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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