Storyblocks Omdömen 2 482

Prompt, helpful, and kind!

Had a great experience dealing with a tricky billing issue. Franco and the team did a great job communicating with me and figuring things out. Thank you so much!

Very good to have a full range of high-quality images and videos, diverse and all my needs

During my previous purchase, I may have mistakenly ordered unsuitable plan. I'm grateful to the customer service representative for helping me resolve the issue and even giving me a discount to try it out. My happiness stems from the feeling of being helped after initially worrying about what to do.

I had multiple copyright claims on my YouTube videos, including issues with tracks whose titles had changed in the library. Franco was incredibly helpful, professional, and fast. He contacted the claimants directly and resolved everything in no time. I truly appreciate his support. Five stars!

Awesome experience, I made a mistake subscribing because of misinformation I heard from some other channels, but they were not hesitate in providing a refund and their response was fast, courteous professional -

Epic! Amazing Support

StoryBlocks is a great content platform with a wide range of useful assets for creators. I didn’t get as much use out of my last yearly subscription as I had hoped, but their discounted renewal gave me a great opportunity to keep the service for another year and make better use of it. I’m looking forward to exploring the platform more and getting much more value from it this time around.

I had been using Storyblocks for a while and always appreciated the platform. The library is very large and the quality of the assets is excellent, which makes it a very useful tool for anyone creating content.

Recently, however, I made a mistake. My annual subscription renewed automatically during the night and I realized it only the next day. It was entirely my oversight because I had forgotten to cancel the renewal in time.

As soon as I noticed the charge, I cancelled the subscription and contacted their support team explaining the situation honestly. I also told them that, due to some financial constraints at the moment, that payment was actually quite important for me.

The person who replied to me was incredibly kind and understanding. Even though the renewal had already gone through, they reviewed my case and decided to issue a full refund.

They absolutely didn’t have to do that, and I truly appreciated both the professionalism and the humanity they showed in handling the situation.

Experiences like this make a big difference and show that there are real people behind the service who genuinely care about their users.

I can definitely recommend Storyblocks, not only for the quality of their content but also for their outstanding customer support.

I've been a subscriber and user of Storyblocks for many years back to 2012 or so. I love their concierge service to resolve any issue, Billing, Copyright, etc.
I recomend you use this invaluable resource to enhance your video making experience. Shot out to Franco!!!

Handles customer service issues perfectly and swiftly. Professional but with a friendly human touch - 5/5.

Very impressed with the customer service… fast, professional and courteous.

Franco helped tremendously.

Accidentally chose the wrong payment price/plan, Franco helped me change it to the correct plan without a second thought.

10/10 service

I had a small billing issue and messaged customer service. Franco assisted me with my issue quickly and professionally! I highly recommend Storyblocks!

Franco was very helpful and resolved my billing issue quickly. Great support!

Great customer service!
I had a fast and helpful response from customer service once I got past the AI bot and talked with a human.
I have enjoyed this stock footage resource for years because of their wide variety of assets, fair pricing and great customer service.

The largest and best selection of stock videos. I was able to use these for B-roll footage on a few YouTube videos. The price is unbeatable and when I needed help, customer service took care of me immediately.