Can’t recommend these guys enough. They were incredibly helpful throughout my experience and the quality of flooring is second to none. They have a huge range of flooring at competitive prices and wil... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great quick service for getting samples to us. Not so sure about getting a call from stories about measurements before we even received our samples.
Product was engineered wood flooring. I understand it is a natural product, but boards were filled with a colour that did not match the wood. some pieces appeared to have been burnt. Only good part... Se mer
I ordered some engineered wood flooring. When it arrived I wasn’t happy with the colour. Stories flooring were fantastic. They gave me some alternatives to choose from. Arranged collection of the floo... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Stories Flooring Unit 2 Wortley Business Park Amberley Road Leeds LS12 4BD 01133200223 info@storiesflooring.co.uk
Kontaktuppgifter
Unit 2 Wortley Business Park,, Amberley Road, LS12 4BD, Leeds, Storbritannien
- 01133200223
- info@storiesflooring.co.uk
- storiesflooring.co.uk
4,6
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 73 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Service and delivery
The service was brilliant ordering was no problems on the sample and got very quick delivery.Well done
14 januari 2026
Svar från Stories Flooring
Hi,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Super LVT at great price
Great services from visit to ordering which was really simple. Product is high quality and looks great down. Highly recommend
8 januari 2026
Omdöme utan inbjudan
Svar från Stories Flooring
Hi Alison,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
the free samples were delivered very…
the free samples were delivered very timely and was easy to order online.
11 januari 2026
Svar från Stories Flooring
Hi,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Svar från Stories Flooring
Hi,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Free Samples
We sent off for free samples. They arrived within 48hrs. Would not hesitate to order my floor from them.
11 januari 2026
Svar från Stories Flooring
Hi Colin,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Chris was very friendly &…
Chris was very friendly & helpful…definitely I will be using them again.
11 december 2025
Svar från Stories Flooring
Hi,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Great communication
Exemplary service from Stories, will use again in the future for sure
23 december 2025
Svar från Stories Flooring
Hi Pete,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Lusso Florence Coffee Oak Flooring
Excellent price and quality. I've paid less for solid Oak flooring than what it will cost me for engineering one from the shops in my area.
Keaton was very kind and replied to all my question. I am a women with no previous experience shopping flooring.
Very happy with my purchase.
Thank you yo all team.
22 december 2025
Omdöme utan inbjudan
Svar från Stories Flooring
Hi Svilena,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Svar från Stories Flooring
Hi Darryl,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Great engineered-wood flooring
Great engineered-wood flooring, delivered on time, with responsive customer service. Kenton was very helpful in helping me understand and order all the necessary bits and was very proactive in resolving a slight hiccup with the delivery.
30 december 2025
Omdöme utan inbjudan
Svar från Stories Flooring
Hi Harsha,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Svar från Stories Flooring
Hi,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Terrible
Terrible. Quality of product. Nothing like sample. Had to return 35 Packages.
28 november 2025
Svar från Stories Flooring
Hi Andrew,
Many thanks for the feedback.
Collected, refunded without charge. Apologies for any inconvenience
Gareth
Very helpful advice on phone
Very helpful advice on phone . Good quality and price .
26 november 2025
Svar från Stories Flooring
Hi Claire,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
The staff were very helpful and plenty…
The staff were very helpful and plenty to choose from
23 september 2025
Svar från Stories Flooring
Hi Philip,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Lusso Carrara Luxe Antique Herringbone Engineered Oak
Super product and great value Slight issue with delayed delivery but quickly sorted.
24 november 2025
Svar från Stories Flooring
Hi David,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Really good experience
Really good experience, smooth process Kenton was really helpful and even pointed me in the right direction when i’d ordered the wrong adhesive. Many thanks
14 november 2025
Omdöme utan inbjudan
Svar från Stories Flooring
Hi Philip,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Essay to use website and very fast…
Essay to use website and very fast delivery. Quality of flooring is really good
21 december 2025
Svar från Stories Flooring
Hi Bex,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Best customer service experience
I had been shopping around for engineered wood flooring for a while and ordered lots of samples. I received an email from Kenton at Stories Flooring with the offer of a further discount. When I sent through the amount of flooring and Scotia beading I required Kenton got back in touch to make sure I hadn't ordered too much beading. He went through the floorplan with me to check. Delivery was quick. When I had an issue with a couple pieces of beading they sent me some replacement straight away. The floor is finally down and looks lovely. Thank you so much Kenton!
7 november 2025
Omdöme utan inbjudan
Svar från Stories Flooring
Hi Kesia,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Svar från Stories Flooring
Hi Shirley,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Had a mix up in that wrong flooring…
Had a mix up in that wrong flooring delivered but Kenton sorted it out for us. He sent samples to double check it was corrected so that the replacement would go without a hitch. We were happy with his customer service
6 oktober 2025
Omdöme utan inbjudan
Svar från Stories Flooring
Hi Beverley,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
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