Value for money, good reviews, flooring was perfect and half the cost of main stream high street retailers. The flooring colour is spot on and you select your delivery day. Ordered a sample first whic... Se mer
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We've only ordered samples and had them delivered very promptly. Purchasing online is always fraught with anxiety when you are looking for something you can't exactly get from the local suppliers. I... Se mer
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Samples of vinyl cushion flooring arrived quickly. The quality feels good and the size of the samples (22x15cm) is generous enough to see the design properly. Really useful to be able to order (free)... Se mer
The planks arrived on a pallet, but no assistance was offered to a 78 year old to take them indoors. Thank goodness for good neighbours. When the planks were laid the installer found some with chips... Se mer
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Företagsinformation
Skrivet av företaget
The History Factory Direct Flooring was founded in 2005. It is operated largely online and has accumulated thousands of happy customers over the years. However, although the online wood flooring business is not as old as one might think, the founders have experience in their chosen fields that spans over 28 years. Their knowledge of wood flooring, the sales and service process and its installation is unsurpassed anywhere in the industry, which is what makes the company work so well. This in turn has led to a series of extremely strong business relationships within the industry with professional fitters, large businesses and executives and some of the most well-known and respected manufacturers out there today. The Goal The need for Factory Direct Flooring arose from the countless customer tales of bad floor shopping experiences. Although there were some good stories, the founders realised that there was a gap in the market into which they could create the best UK based source for wood flooring products. The goal of Factory Direct Flooring was to offer as large a selection of quality wood flooring products as possible without compromising on the outstanding quality or the cost to the customer. As such, they wanted to offer a business that combined low prices with outstanding customer service and excellent availability. The Benefits The fact that Factory Direct Flooring is an online business helps to ensure that the overhead costs remain as low as possible and thus enabling them to pass the savings back to the customer by keeping wood flooring prices extremely low. The primary wood flooring showroom is virtual and not physical, thus meaning that Factory Direct Flooring has unlimited inventory space so consumers can take their time to browse the catalogue from the comfort of their own homes. They can see the products by different manufacturers and in different styles as and when they choose, thus reducing their own costs because they do not have to travel to showrooms or deal with sales people that push too hard on account of their commission levels. There is also no middleman associated with wood flooring. We deal directly with the best manufacturers of wood flooring in the world on a daily basis and then offer it directly to you. This gives us a major advantage in the marketplace. All of our wood flooring is stocked by us to send to you and so this ensures that our sales volume is up to 100 times bigger than our competitors. We simply blow them out of the water when it comes to pricing without skimping on quality. All of our staff are highly trained in the various types of wood flooring that we offer so they are fully able to answer any and all queries you may have. Although a little research may be needed to answer some questions, we will get back to you as soon as we can. Our staff roster includes freight handlers, order processors, sales advisors and customer service representatives, all of whom are dedicated to ensuring that you receive the best shopping experience possible. If you have ever visited a physical wood flooring store then you may have come away confused and even with products that you do not want. The sales assistants may not have been knowledgeable or able to answer your questions. They may have talked you into buying something that you did not want. If this is the case then you are not on your own but you can get away from that by purchasing from Factory Direct Flooring. All of our sales advisors are knowledgeable about wood flooring and will be able to answer your questions but they are also there to help instead of exerting pressure. They are all salaried and will be happy to help make sure that you only purchase what you absolutely want and need. The Savings The savings are self-evident. If you compare the prices for wood flooring offered by Factory Direct Flooring against the prices offered by your local retailer then you will notice that you will save between 25% and 70%. The Bottom Line Factory Direct Flooring has come an awful long way since 2005 and today stocks one of the largest ranges of wood flooring products in the country. We will continue to grow and evolve over the years purely and simply because we offer customers what they want- high quality wood flooring at low prices with helpful customer service thrown in for good measure. There are many articles that are posted in our advice centre that will help you to learn a little about the wood flooring we offer, from types to finishes to installation to care and maintenance. We have it all there so please check in to find out everything you need to know about us and our wood flooring today.
Kontaktuppgifter
1 Finch Way, Hemdale Industrial Park, CV11 6TQ, Nuneaton, Storbritannien
- 0330 100 0015
- info@factory-direct-flooring.co.uk
- www.factory-direct-flooring.co.uk
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Value for money, great flooring
Value for money, good reviews, flooring was perfect and half the cost of main stream high street retailers. The flooring colour is spot on and you select your delivery day. Ordered a sample first which again was free and easy to do then ordered my quantity online again easy and straightforward- would recommend this LVT glue down on oak code 8001
Nice-looking samples
Samples of vinyl cushion flooring arrived quickly. The quality feels good and the size of the samples (22x15cm) is generous enough to see the design properly. Really useful to be able to order (free) samples ahead of placing an actual order.
Delivered when said
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Easy to use website and easy ordering
Easy to use website and easy ordering, good vale andx a great range of products and choices.superfast delivery.

Svar från Factory Direct Flooring Ltd
Product arrived exactly as promised but…
Product arrived exactly as promised but as it hasn’t been laid yet I can’t comment on quality or design.

Svar från Factory Direct Flooring Ltd
We've only ordered samples and had them…
We've only ordered samples and had them delivered very promptly. Purchasing online is always fraught with anxiety when you are looking for something you can't exactly get from the local suppliers. If the delivery is as good as the samples then I'll be more than happy. But, we will buy from this firm when we've made our choices. Quality seems good and the prices are competitive.

Svar från Factory Direct Flooring Ltd
Excellent customer service and very…
Excellent customer service and very helpful team. High quality products!

Svar från Factory Direct Flooring Ltd
Definitely recommend …
Service is extremely quick and products are amazing quality. Definitely recommend.

Svar från Factory Direct Flooring Ltd

Svar från Factory Direct Flooring Ltd

Svar från Factory Direct Flooring Ltd
looks lovely.
Delivered on time. this is my second order of flooring. the first had to wait until my fitter was free before laying. that was finished last week and looks great. this second order will have to wait my fitter again but going on the first living room floor will be lovely when done. Engineered wood at a sensible price and excellent quality.

Svar från Factory Direct Flooring Ltd
Saved a very frustrating situation with great customer service
After initial delivery problems with this order the Factory direct Flooring team went out of their way to resolve the issue. The delivery firm assigned to my order failed to deliver and were not very clear as to when I would receive my order. Adam at Factory direct Flooring called me and sorted out a special delivery for my flooring. I now have the goods and can get on with the job of lying the floor. Thank you for your efforts

Svar från Factory Direct Flooring Ltd
Excellent service getting the sample…
Excellent service getting the sample unfortunately the colour was not right but much appreciated thanks

Svar från Factory Direct Flooring Ltd
Sent me a sample of flooring for free…
Sent me a sample of flooring for free arrived quickly

Svar från Factory Direct Flooring Ltd
Hassle free experience
Easy to order. Plenty of information. Very quick service and delivery!

Svar från Factory Direct Flooring Ltd
I would recommend this company
Very good prices for their products. I was advised by them that I had ordered the wrong underlay and was refunded the amount and informed about the correct one. I couldn't have received a more helpful and professional service.

Svar från Factory Direct Flooring Ltd
I have just fitted a herringbone floor
I have just fitted a herringbone floor, this product is fabulous and of high quality, the service provided again is spot on. Steve Crowe especially has been so helpful all along my process, from enquiring to ordering, he is outstanding and could not be any more helpful, I would recommend not only the product but this company for any product. top notch

Svar från Factory Direct Flooring Ltd
So far so good
So far so good. Awaiting delivery, but only ordered today.
Very easy to navigate the website and order on-line.
The price for the product is very competitive, hence placing the order.
Contact on the phone was excellent too!

Svar från Factory Direct Flooring Ltd
Ordered couple samples trying to obtain…
Ordered couple samples trying to obtain right look. Arrived quickly and really good quality. need to order maybe another one or two to make an informed choice of color and grain look. i was pleasantly surprised buy the quick delivery and the on the whole they will be whom I order my vinyl from. Great quality of product

Svar från Factory Direct Flooring Ltd
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