Can’t recommend these guys enough. They were incredibly helpful throughout my experience and the quality of flooring is second to none. They have a huge range of flooring at competitive prices and wil... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great quick service for getting samples to us. Not so sure about getting a call from stories about measurements before we even received our samples.
Product was engineered wood flooring. I understand it is a natural product, but boards were filled with a colour that did not match the wood. some pieces appeared to have been burnt. Only good part... Se mer
I ordered some engineered wood flooring. When it arrived I wasn’t happy with the colour. Stories flooring were fantastic. They gave me some alternatives to choose from. Arranged collection of the floo... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Stories Flooring Unit 2 Wortley Business Park Amberley Road Leeds LS12 4BD 01133200223 info@storiesflooring.co.uk
Kontaktuppgifter
Unit 2 Wortley Business Park,, Amberley Road, LS12 4BD, Leeds, Storbritannien
- 01133200223
- info@storiesflooring.co.uk
- storiesflooring.co.uk
4,6
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 73 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Samples
Ordered samples delivered promptly, great quality, price so able to order with confidence.
17 november 2025
Svar från Stories Flooring
Hi Denise,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
5* service!
Absolutely amazing service from the guys! Had a slight issue with delivery (palletlines fault) and they sorted it without a single stress! Absolutely brilliant and will be using them for all my flooring from now on! Also recommend to anyone!
20 oktober 2025
Svar från Stories Flooring
Hi Frazier,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Excellent Service very polite would Recommend to Everyone
Excellent Service very polite would recommend to anyone Danny the Manager Helped me purchase My Flooring Very quickly and could not do enough for me Thanks To all the Team Amazing 100% 👌👌
17 november 2025
Omdöme utan inbjudan
Svar från Stories Flooring
Hi Tony,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Svar från Stories Flooring
Hi Dale,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
They absolutely bombard you with calls…
They absolutely bombard you with calls emails and texts. Very annoying.
16 november 2025
Omdöme utan inbjudan
Svar från Stories Flooring
Hi Holly,
Apologies. Have you unsubscribed? email me your email address to gareth@storiesflooring and I will ensure you receive no more
Always a bit manic in black friday week getting all the deals out there!
Apologies again
Gareth
Very quick service
Very quick service, Really impressed for quick delivery and good product. They made me a valuable customer and confident to complete the purchase. Thanks
13 november 2025
Svar från Stories Flooring
Hi Ady,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
To busy to call back was reply…
Asked for some samples and delivered the very next day.. super service thank you.
***Take this great review back***
Was super good at 1st but then unable to answer the phone or emails.. Was more than ready to order but never replied to my calls when said which has meant its put myself & floor layers behinds schedule.
12 november 2025
Svar från Stories Flooring
Hi Richard,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Lvt sample
Item hasn’t been delivered!
Sample now delivered. Lovely product! Thank you
15 november 2025
Svar från Stories Flooring
Hi,
You ordered a free sample on Thursday 13/11 in the afternoon and have given us a 1 star review on Saturday 15/11 which is very harsh so we would appreciate an amendment. We can see the sample has now been delivered.
Gareth
Svar från Stories Flooring
Hi Trevor,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Great customer service
Great customer service.
Nice choice of products and free samples
9 november 2025
Svar från Stories Flooring
Hi,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Fast Delivery of Samples!
The samples were delivered very fast.
Even samples which were not available to order through website, were added to parcel upon request.
10 november 2025
Svar från Stories Flooring
Hi,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Beautiful flooring and quick delivery
Beautiful flooring and quick delivery. We had a small issue but it was sorted out promptly. Thankyou. Would definitely recommend.
11 oktober 2025
Svar från Stories Flooring
Hi Lauren,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Great service - free samples
Great service. The company provided 2 free samples. It's a shame we could not find the right colour / texture for the laminate but an amazingly responsive service. Thank you!
4 oktober 2025
Svar från Stories Flooring
Hi,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Very good service
6 november 2025
Svar från Stories Flooring
Hi Karl,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Very pleased with flooring
Very pleased with flooring, nice finish, good matching of joints, effort put into fitting paid off.
Delivery was prompt and as informed. I unpacked pallet while driver was present and he was happy to dispose of the pallet. All present and correct.
Ordering was not for me simple as I was certain of the amount I needed but the two extra packs allowed for me to do extra that I hadn't planned for.
Paying for me was a problem as I have always used Paypal, had to go go contactless, tried the bank account recommended ' Revolt ' and ended with an extra bank account, not necessary as it didn't work and then changed phone setup to use Gpay. Why can't they use PayPal? I will never have use of Gpay again.again. otherwise OK. Thankyou.
7 november 2025
Omdöme utan inbjudan
Svar från Stories Flooring
Hi,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Svar från Stories Flooring
Hi Joanna,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Lovely flooring, quick delivery!
19 oktober 2025
Svar från Stories Flooring
Hi Gruff,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
I would wholeheartedly recommend…
I would wholeheartedly recommend Stories Flooring. They were so incredibly helpful at answering all our questions, and stored our flooring while the builders were delayed. We chose the engineered oak in Venice Lusso and it is so perfect. I must have ordered about 50 samples from everywhere before going with this product. It’s the perfect blend of warm and cool tones, and light and dark. I love how it shows the grain. Our builders love working with it and say it’s really good quality.
23 juni 2025
Svar från Stories Flooring
Hi Shona,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Excellent service and fantastic flooring
After looking for engineered oak flooring and ordering loads of samples from various companies we found that Stories had a little sample showroom. Chris looked after us and gave us helpful advice without the usual up-sale patter and we ended up with better flooring than expected and at a lower price. My builder/ joiner of 30 years said it’s one of the best he’s seen. Showroom quality flooring at internet prices.
4 november 2025
Omdöme utan inbjudan
Svar från Stories Flooring
Hi Philip,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Quick service…
Called me back after I called and no answer. Helpful and quick service.
1 november 2025
Svar från Stories Flooring
Hi Harkiran,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
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