I tried a few different filaments when I first started printing. It didn't take long for me to realize that SUNLU gave me the best finished product. I only use SUNLU products these days and mostly pri... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Overall SUNLU filaments are very good and very compatible with my printer - Bambu PS2. The prices are typically better, and I often wait for a sale to buy them in bulk. Most of the time, the spools c... Se mer
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Pricing is amazing, colors came out great. very little tinkering required for high quality prints. only issue was that the vacuum seals were inconsistent and i had to dry every spool before use becaus... Se mer
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Please stop using SpeedX for deliveries. Their driver threw my package at my stoop and then tossed two other packages that didn’t belong to me. This behavior is completely unacceptable.
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Företagsinformation
Om SUNLU Official Store
Skrivet av företaget
SUNLU — The 3D Printing Materials Specialist
Official Stores:
Global |
Germany |
United Kingdom |
France |
Italy
Official Website: www.sunlu.com
Founded in 2013, SUNLU is an integrated enterprise specializing in the research, development, manufacturing, and sales of 3D printing materials and related electronic products, dedicated to providing users with outstanding products and solutions. With extensive experience in research, development, and manufacturing, the company has received numerous honors, including the “Specialized, Sophisticated, and Innovative ‘Little Giant’ Enterprise” designation from China’s Ministry of Industry and Information Technology and the Provincial Manufacturing Single Champion award.
SUNLU operates production bases in Anhui and Guangdong, China, with an overseas production base in Vietnam established in August 2024 and a German subsidiary launched in November 2024. In July 2026, SUNLU broke ground on its Wuhu Bio-Based 3D Printing Materials Production Project, further expanding its global footprint.
Looking ahead, we will continue to uphold our mission of “Making Creation Easier.” With users at the center and creators at the heart of what we do, we will continue refining our products, enhancing the user experience, lowering barriers to 3D printing, and striving to remain a leading force driving innovation and development across the industry.
Contact:
Brand Partnerships: Branding@sunlu.com
Business Partnerships: Sales@sunlu.com
After-sales Support: Support@sunlu.com
Online Store Order Support: Sales02@sunlu.com
Why Choose SUNLU?
Skrivet av företaget
- We're committed to our customers!
- Fast shipping with local delivery | 100% secure payment | Lifetime Support
Kontaktuppgifter
Protect Your Filament with SUNLU
4,2
Bra
151 omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Good, easy to shop web store
Easy to navigate the store website and a good selection of filaments and other products. What held me back from 5 stars was the lack of hex color codes for all the different filaments.
29 september 2026
Svar från SUNLU Official Store
We are glad you enjoyed your experience browsing our website and exploring our product catalog. We appreciate your valuable feedback regarding the inclusion of specific color codes for our materials, as we aim to make selecting the right shades as seamless as possible.
Great products but I always get charged…
Great products but I always get charged an extra fee (a day or two after I complete the purchase).
29 september 2026
Svar från SUNLU Official Store
Thank you for your feedback. We’re glad you like our products, and we sincerely apologize for the unexpected extra charge appearing 1-2 days after checkout.
Transparent pricing is very important to us. Please contact our support team with your order details and billing records. We will carefully check this charge and clarify whether it is customs, carrier surcharge or other fees.
We will also improve the page prompt to display all possible charges more clearly before checkout.
Thanks for great pricing and super fast…
Thanks for great pricing and super fast shipping. This filament has a high luster on the models I print with it. Thanks again.
28 september 2026
I’m happy with the product just not…
I’m happy with the product just not with the shipping. The last two orders I received one spool was broken because it’s shipped in bags. Bambu ships in boxes never had a problem with them. That’s my only complaint.
28 september 2026
Svar från SUNLU Official Store
We are glad you enjoyed the quality of our product, and we appreciate your honest feedback. We hear your concern regarding the damaged spools caused by our current packaging. We are reviewing our shipping methods to ensure better protection during transit so future deliveries arrive intact.
Item delivered on time as stated and in…
Item delivered on time as stated and in good quality as specified.
29 september 2026
Well they have the filament in stock…
Well they have the filament in stock except for the refills rolls I would like to see more refill rolls in stock and also the fast delivery turn around three day turn around is great!!!
28 september 2026
It's always been a great product
It's always been a great product. Nothing more to it. The reusable spools are nice and convenient, but hands down my favorite filament.
28 september 2026
Shipping speed is horrible since…
Shipping speed is horrible since shipping swapped from FedEx to Speedx. If this continues, I will stop purchasing from Sunlu
28 september 2026
Svar från SUNLU Official Store
Hello,Thank you for sharing your honest feedback. We sincerely apologize for the unsatisfactory shipping speed after switching from FedEx to SpeedX.
We fully understand your frustration, and we take your warning seriously.
We will forward your complaint to our logistics team to discuss ways to optimize transit performance with SpeedX and review our courier options.
Could you share your order number so we can check your parcel and follow up closely?
We hope to regain your trust with better delivery experience in the future.
Product is exactly what I expected
Product is exactly what I expected. Shipping could have been better as two out of four boxes were physically damaged enough to cause concern about usability of product.
28 september 2026
Svar från SUNLU Official Store
We are glad to hear the item met your expectations, and we thank you for sharing your feedback. We appreciate your concern regarding the condition of your packages upon arrival, as safe delivery is very important to us. We are taking notes on this shipping issue to improve our packaging and handling processes with our courier partners to ensure future orders arrive in pristine condition.
I did have my worries but once I started it used them everything was okay
I did have my worries but once I started it used them everything wasI did have my worries but once I started it used them everything was okay
28 september 2026
No customer service when needed!
I recently moved and tried to put in my updated address but the website must have glitched or something as once I clicked order it still had my last address in there. For the next hour after I submitted the order I searched everywhere to see how I could change the address or cancel the order. The only thing I could find was three different emails, so I sent an email to each way before it had time to ship. I got no response and now my order is over 1,000 miles away. At least some response from any sort of customer service would have been appreciated!
28 september 2026
Svar från SUNLU Official Store
We are truly sorry for this terrible experience. We regret the website issue saved your old address and that none of our team replied to your emails before shipment.
We understand you tried hard to adjust or cancel your order, and it’s disappointing the parcel ended up more than 1,000 miles away.
Please reach out to our support team. We will work with you to find a proper solution. We are also upgrading our website checkout page and email support to prevent this from happening again
Sunlu is high quality
Quick response.The boxes were pretty crushed in the corners but the filament looks ok.
28 september 2026
Svar från SUNLU Official Store
Thank you for your feedback! We appreciate your compliment on our quick response.
We are sorry the box corners got crushed during transit. It’s a relief to hear the filament itself appears undamaged.
Our packaging team will add extra corner protection to avoid crushing in future shipments.
Please feel free to contact our support team if you encounter any printing issues later.
Great product
28 september 2026
Excellent store and prices
Excellent store and prices, although delivery takes a bit long.
28 september 2026
Easy to order fast delivery
28 september 2026
Fast delivery!
28 september 2026
My shipment has still not arrived has…
My shipment has still not arrived has been sitting in the delivery service terminal for 4 days waiting for final delivery. On the third day of delivery expected today
28 september 2026
Svar från SUNLU Official Store
We are truly sorry for this frustrating experience. It’s upsetting the website issue kept your old address, and we failed to reply to your emails before shipment. We understand you tried your best to update/cancel the order and it’s disappointing the parcel ended up over 1000 miles away.
Please message our support team, we will work with you to find a proper resolution. We are also improving our website checkout and email response system to prevent this from happening again.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.