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SUNLU Official Store Omdömen 

148
•
TrustScore 4 av 5

4,1

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I tried a few different filaments when I first started printing. It didn't take long for me to realize that SUNLU gave me the best finished product. I only use SUNLU products these days and mostly pri... Se mer

Företaget har svarat

Betygsatt 4 av 5 stjärnor

Overall SUNLU filaments are very good and very compatible with my printer - Bambu PS2. The prices are typically better, and I often wait for a sale to buy them in bulk. Most of the time, the spools c... Se mer

Företaget har svarat

Betygsatt 4 av 5 stjärnor

Pricing is amazing, colors came out great. very little tinkering required for high quality prints. only issue was that the vacuum seals were inconsistent and i had to dry every spool before use becaus... Se mer

Företaget har svarat

Betygsatt 3 av 5 stjärnor

Please stop using SpeedX for deliveries. Their driver threw my package at my stoop and then tossed two other packages that didn’t belong to me. This behavior is completely unacceptable.

Företaget har svarat

Företagsinformation

  1. Elektronikbutik
  2. också i
  3. Butik med skrivare och skanner
  4. Tillverkare
  5. Utskriftsutrustning och -tillbehör

Om SUNLU Official Store

Skrivet av företaget

SUNLU — The 3D Printing Materials Specialist

Official Stores:
Global | Germany | United Kingdom | France | Italy

Official Website: www.sunlu.com

Founded in 2013, SUNLU is an integrated enterprise specializing in the research, development, manufacturing, and sales of 3D printing materials and related electronic products, dedicated to providing users with outstanding products and solutions. With extensive experience in research, development, and manufacturing, the company has received numerous honors, including the “Specialized, Sophisticated, and Innovative ‘Little Giant’ Enterprise” designation from China’s Ministry of Industry and Information Technology and the Provincial Manufacturing Single Champion award.

SUNLU operates production bases in Anhui and Guangdong, China, with an overseas production base in Vietnam established in August 2024 and a German subsidiary launched in November 2024. In July 2026, SUNLU broke ground on its Wuhu Bio-Based 3D Printing Materials Production Project, further expanding its global footprint.

Looking ahead, we will continue to uphold our mission of “Making Creation Easier.” With users at the center and creators at the heart of what we do, we will continue refining our products, enhancing the user experience, lowering barriers to 3D printing, and striving to remain a leading force driving innovation and development across the industry.

Contact:
Brand Partnerships: Branding@sunlu.com
Business Partnerships: Sales@sunlu.com
After-sales Support: Support@sunlu.com
Online Store Order Support: Sales02@sunlu.com

Why Choose SUNLU?

Skrivet av företaget

We're committed to our customers!
Fast shipping with local delivery | 100% secure payment | Lifetime Support

Kontaktuppgifter

Protect Your Filament with SUNLU

A smart way to keep filament protected from moisture, for less.

4,1

Bra

TrustScore 4 av 5

148 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen inbjudningshistorik registrerad

Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,1

Alla omdömen

(148)

144 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

I love Sunlu PETg filaments always get…

I love Sunlu PETg filaments always get a good price and fast shipping for filament that just prints great! It's the only PETg filament I use anymore.

3 oktober 2026
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Svar från SUNLU Official Store

We are glad you enjoyed your experience with our products. Thank you so much for taking the time to leave such wonderful feedback about our reliable quality, affordable prices, and prompt delivery. We deeply appreciate your loyalty.

Betygsatt 3 av 5 stjärnor

Please stop using SpeedX for…

Please stop using SpeedX for deliveries. Their driver threw my package at my stoop and then tossed two other packages that didn’t belong to me. This behavior is completely unacceptable.

4 oktober 2026
Logotyp för SUNLU Official Store

Svar från SUNLU Official Store

We are truly sorry for this terrible delivery experience. It is absolutely unacceptable that the courier threw your parcel onto your stoop and left misdelivered packages at your home.
We will forward your complaint directly to SpeedX to report this improper delivery conduct. Our logistics team will evaluate alternative shipping providers for future orders.
Please contact our support team if your goods are damaged, and we will help resolve the issue.

Betygsatt 5 av 5 stjärnor

Great service came in quickly

Great service came in quickly. Installed easy works like it should.

2 oktober 2026
Logotyp för SUNLU Official Store

Svar från SUNLU Official Store

Thank you for the positive feedback. We're glad to hear that your item arrived fast and works well.

Betygsatt 5 av 5 stjärnor

SUNLU ALWAYS

I tried a few different filaments when I first started printing. It didn't take long for me to realize that SUNLU gave me the best finished product. I only use SUNLU products these days and mostly print for personal use or toys that I donate or elderly tools that I donate. I'm starting to get into some products that I will look to sell along with other products that I sell. SUNLU is my go to filament unless I need a color that they don't have. My favorite is the Midnight color, absolutely beautiful!

4 oktober 2026
Logotyp för SUNLU Official Store

Svar från SUNLU Official Store

We are happy to hear that our printing materials have consistently delivered such high-quality results for your projects. It is wonderful to know that our products support your personal crafting, your upcoming commercial endeavors, and especially your generous donations of toys and daily assistive tools to those in need. We are glad you enjoyed your experience with our deep dark blue shade and appreciate you highlighting its visual appeal. Having our items chosen as your primary choice for creation means a great deal to us, and we are grateful for your supportive feedback regarding our color selection and reliability. We look forward to continuing to provide the dependable materials you rely on as your printing goals expand.

Betygsatt 4 av 5 stjärnor

My only complaint is that one box was…

My only complaint is that one box was crushed. No damage to the spool that I can see without opening the bag. I can’t wait to use the filament!

2 oktober 2026
Logotyp för SUNLU Official Store

Svar från SUNLU Official Store

Thank you for your lovely review! We’re sorry one box got crushed during transit. It’s a relief that the spool looks undamaged from outside the bag.
We will keep improving our packaging to avoid crushed boxes in future shipments.
Hope you enjoy printing with our filament, feel free to reach our support team if you find any issues after opening the bag.

Betygsatt 5 av 5 stjärnor

Order correct

Order correct. No damage. Quick shipping. No issues so far 🤙

3 oktober 2026
Logotyp för SUNLU Official Store

Svar från SUNLU Official Store

We are happy to hear that your items arrived fast and intact. Thank you for your review!

Betygsatt 4 av 5 stjärnor

Good products

Good products. Excellent delivery.
Somewhat tedious products filtering and search.

25 september 2026
Logotyp för SUNLU Official Store

Svar från SUNLU Official Store

Thank you for your great feedback! We’re happy to hear you love our products and satisfied with our delivery service.
We’ve noted your comment that product filtering and search are tedious. Our web team will work to optimize the website search and filter functions to make shopping easier for you.
Hope to see you again soon!

Betygsatt 5 av 5 stjärnor

Product at a fair price

Proud at a fair price

Delivery as promised

1 oktober 2026
Logotyp för SUNLU Official Store

Svar från SUNLU Official Store

We are happy to hear that our fast shipping met your expectations. Thank you for your review.

Betygsatt 1 av 5 stjärnor
Logotyp för SUNLU Official Store

Svar från SUNLU Official Store

We sincerely apologize for the long transit time of your parcel

The tracking status still shows the shipment is in transit. We have contacted the carrier to follow up and push for the delivery.
We will keep monitoring this shipment and inform you promptly once there is any new update.

Betygsatt 4 av 5 stjärnor

Love it, but had pretty high moisture content at delivery

Pricing is amazing, colors came out great. very little tinkering required for high quality prints. only issue was that the vacuum seals were inconsistent and i had to dry every spool before use because of moisture content.

2 oktober 2026
Logotyp för SUNLU Official Store

Svar från SUNLU Official Store

Thank you for your wonderful feedback! We’re glad you love our affordable price, vibrant colors, and that our filament delivers great prints with minimal adjustments.
We sincerely apologize for the inconsistent vacuum sealing which caused moisture issues. Our production team is optimizing our vacuum packaging process to ensure better sealing for every spool.
If you run into any further issues with your filament, please feel free to contact our support team

Betygsatt 1 av 5 stjärnor

Bonjour j ai fais une commande le…

Bonjour j ai fais une commande le vendredi toujours pas reçu

4 oktober 2026
Logotyp för SUNLU Official Store

Svar från SUNLU Official Store

hello,Your parcel is In transit, with estimated delivery date: 2026-10-12.
Please keep an eye on the tracking updates. Feel free to contact us if you do not receive it on time

Betygsatt 1 av 5 stjärnor

Sunlu needs to use a different shipping company

While the filament is 4 or 5 star, the SpeedX shipping company used by SUNLU is 1 star at best. Their tracking system gives obscure hints at where the package is and never stated a delivery date until the package was Out for Delivery...but WAIT! Package never came that day but was marked with a "Misrouted shipment". The package was delivered the next day but the system didn't tell me what was happening. And the Delivery Guy chose to ignore the delivery instruction sign posted next to the front door that all the other delivery men seem to see.

3 oktober 2026
Logotyp för SUNLU Official Store

Svar från SUNLU Official Store

Thank you for your honest feedback. We are glad that you are satisfied with our filament quality, and we sincerely apologize for the unpleasant delivery experience brought by SpeedX.

hello,We fully understand your frustration. The unclear tracking information, misrouted shipment and the courier ignoring your delivery instructions have caused unnecessary trouble for you.
We will forward your valuable comments to our logistics team and communicate with SpeedX to urge them to improve their tracking transparency and courier training.

We hope we can bring you a smoother delivery experience in your next order.

Betygsatt 5 av 5 stjärnor

This is great filament

This is great filament. I’ve had no problems with it. Shopping is not bad time it takes to get to you isn’t bad but the shipper really beat stuff up.

2 oktober 2026
Logotyp för SUNLU Official Store

Svar från SUNLU Official Store

We are happy to hear that the filament performed well for you. Thank you for taking the time to share your feedback. We appreciate your patience with the delivery and will work with our shipping partners to improve packaging care.

Betygsatt 5 av 5 stjärnor

Wonderful experience

Quick and streamlined

2 oktober 2026
Logotyp för SUNLU Official Store

Svar från SUNLU Official Store

Thank you so much for your great feedback!
We are happy to hear that our ordering process is quick and streamlined for you. We keep working to make shopping simple and efficient for every customer.
Hope to see you again for your next filament purchase!

Betygsatt 1 av 5 stjärnor

Hundreds mail and notification but…

Hundreds mail and notification but today: Delivery exception Incorrect address
First time last time with u

>UPDATE your message is only here to show that you help customers but it's not true. Nobody contact me and i can’t aswer or contact you to send you what you ask... and no parcel here!!!!

3 oktober 2026
Logotyp för SUNLU Official Store

Svar från SUNLU Official Store

Hello, We are truly sorry for this delivery exception showing incorrect address, which brings you such a terrible shopping experience.

Could you kindly share your order number and confirm your full delivery address with us?
We will contact the courier right away to check whether the parcel can be redirected to your correct address.
If redirection fails, we will discuss available solutions with you.

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