Been amazing from the start, thank you to Joshua for keeping me updated and answering any questions iv had. 5 star experience.
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Outstanding service from Stocalfe Handled my recent no-fault RTC quickly and professionally. From first contact with Simon reporting RTC who organised recovery of vehicle to my claim handler Luke and... Se mer
Företaget har svarat
Following another driver hitting our car in a car park Stocalfe Response were just brilliant. Our advisor Lewis dealt with everything and took the stress out of the situation from start to fin... Se mer
Företaget har svarat
The whole process was streamlined and made me feel at ease, during a stressful time. Rebekka was brilliant and kept me informed at every point, we spoke to a lovely lady called Amber this morning who... Se mer
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Företagsinformation
Skrivet av företaget
Stocalfe Response is an established provider of Credit and Intervention Hire to motorists and commercial fleets involved in road traffic accidents. From Recovery, Repairs, Replacement Vehicles and Personal Injuries, we're a one-stop-shop when it comes to accident management. We promise we'll make it a seamless, stress-free experience and get you back on the road in no time.
Kontaktuppgifter
Stretton Green Distribution Park, WA4 4TQ, Appleton Thorn, Storbritannien
- 01925 931133
- support@stocalferesponse.com
- stocalferesponse.com
4,7
Utmärkt
160 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very friendly and helpful advisors
Very friendly and helpful advisors, fast response time.
19 mars 2025
Omdöme utan inbjudan
Svar från Stocalfe Response
Hi Deryn,
Thank you for taking the time to leave such a positive review! We’re thrilled to hear that our advisors were friendly and helpful, and that you experienced fast response times.
Best regards,
Stocalfe Response
Highly recommend - Excellent company
Fantastic service, kept informed every step of the way.Lewis who is dealing with everything is really professional and very polite, goes that extra mile for you. I would have no hesitation what so ever in highly recommending them. They really are an excellent company.
7 mars 2025
Svar från Stocalfe Response
Hello Annie,
Thank you so much for your wonderful review! We're delighted to hear that you had such a great experience and that Lewis provided you with the level of service we always strive for. Your kind words and high recommendation mean the world to us.
Thanks,
Stocalfe Response
Brilliant service all round
Brilliant service all round. Nothing too much trouble. Always kept informed with progress. Everyone I have come into contact with have been very professional.
6 mars 2025
Svar från Stocalfe Response
Hello Leanne,
Thank you for your fantastic review! We're so glad to hear that you had a brilliant experience and that our team kept you informed every step of the way. We take great pride in providing professional service, and your feedback means a lot to us. We truly appreciate your trust and look forward to assisting you again in the future!
Best wishes,
Stocalfe Response
Svar från Stocalfe Response
Hello James,
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience and that our driver was helpful and friendly.
Best wishes,
Stocalfe Response
Fantastic service
Fantastic service really pleased with how quick they helped me at the beginning and throughout.
Lewis and Felicity have been so patient with me.
1 februari 2025
Omdöme utan inbjudan
Svar från Stocalfe Response
Hello Tay,
Thank you so much for your kind words! We're thrilled to hear that you were pleased with the service and the support you received. Lewis and Felicity will be so happy to hear your feedback
Best wishes,
Stocalfe Response
Svar från Stocalfe Response
Hello Sharon,
Thank you! We're so glad you had a great experience. We truly appreciate your feedback! If you need anything else, feel free to reach out.
Best wishes,
Stocalfe Response
EXCELLENT CUSTOMER SERVICE
I recently had a RTC and the team at Stocalfe Response was extremely helpful. Lewis Broomhall who dealt with my case did a great job. He handled everything which made it easy and stress free. He gave me the information I needed as soon as there was an update making communication easier.
20 februari 2025
Svar från Stocalfe Response
Hello Chris,
Thank you so much for sharing your experience! We're thrilled to hear that Lewis Broomhall and the Stocalfe Response team were able to assist you so effectively. We strive to make every situation as smooth and stress-free as possible, and it’s great to know we succeeded in your case.
Best wishes,
Stocalfe Response
Care and consideration from the team
22 november 2024
Omdöme utan inbjudan
Svar från Stocalfe Response
Hi Susan,
Thank you for taking the time to leave us a review.
Best wishes,
Stocalfe Response
I had an accident in the morning and I…
I had an accident in the morning and I had a fantastic hire car by lunch! My car is now at the garage to be repaired and I have barely had to lift a finger. Luke is my file handler, who is professional and accommodating but everyone on the team is so helpful and knowledgeable.
18 februari 2025
Omdöme utan inbjudan
Svar från Stocalfe Response
Hello,
Thank you very much for leaving us a 5 star review.
We will be sure to pass on your comments to your file handler Luke!
Best wishes,
Stocalfe Response
We were dealing with gentleman called…
We were dealing with gentleman called Lewis. He was brilliant. Kept us updated all the way through the claim, answered any questions we had, and service was quick to get my claim resolved. Would have no issues if needed to use these again they make things very easy to deal with.
12 februari 2025
Omdöme utan inbjudan
Svar från Stocalfe Response
Hi Katrina,
Thanks for leaving us a 5 star review.
We will pass on your comments to handler Lewis, who I am sure will greatly appreciate it.
Best wishes,
Stocalfe Response
Very Very good quality service…
Very Very good quality service excellent customer service looking after their customers will also help and recommend 👍 many thanks sohail 04 02 25
28 januari 2025
Svar från Stocalfe Response
Hi Sohail,
Thank you very much for writing us a 5 star review, it is greatly appreciated!
All the best,
Stocalfe Response
No fuss
No fuss, very efficient service, couldn't fault them from start to finish. Hassle free. Thank you
30 december 2024
Omdöme utan inbjudan
Svar från Stocalfe Response
Hi Joanne,
Thank you for taking the time to leave us a 5 star review. We appreciate the feedback!
All the best,
Stocalfe Response
Fantastic service couldn't ask for a…
Fantastic service couldn't ask for a better compay to deal with my claim, Lewis Broomhall,Jack Needham and Adam have been fantastic in helping me and keeping me updated.
9 januari 2025
Omdöme utan inbjudan
Svar från Stocalfe Response
Hi Natalie,
Thank you very much for leaving us such a fantastic review. We will be sure to pass on your comments to Lewis, Jack and Adam.
Best wishes,
Stocalfe Response
Excellent service from start to finish
Excellent service from start to finish. . Kept me informed all the way through the claim. It was all sorted in less than 3 weeks.
Would highly recommend.
12 december 2024
Omdöme utan inbjudan
Svar från Stocalfe Response
Hi Tracey,
Thank you very much for leaving us a 5 star review, we appreciated your feedback.
Best wishes,
Stocalfe Response
Thankyou Edward
Thankyou Edward
The whole experience with your business worked perfectly
Thanks to all invoved
Regards
Pete S
10 december 2024
Omdöme utan inbjudan
Svar från Stocalfe Response
Hi Pete,
We will be sure to pass on your feedback to Edward.
Thank you,
Stocalfe Response
Luke is extremely efficient with good…
Luke is extremely efficient with good communication skills
19 november 2024
Svar från Stocalfe Response
Hi James,
We really appreciate you taking the time to leave us a 5 star review and have passed on your comments to Luke thank you.
Best wishes,
Stocalfe Response
The whole process was very fast and the…
The whole process was very fast and the people who dealt with my case seemed very experienced.
19 november 2024
Svar från Stocalfe Response
Hi Linda,
Thank you for taking the time to leave us a 5 star review.
Best wishes,
Stocalfe Response
No fault claim .
I recently used stocalfe response to help me with a no fault claim . I dealt mainly with Lewis Broomhall and between them they have given me great service and advice. My claim was sorted out quite quickly and they got me a decent hire car while this was on going. I would like to add , that even though I have been paid out, I am still able to email or call Lewis for advice and more correspondence to parties involved with my claim. A great and efficient service. Thank you . Mr Patrick j Clifford
9 september 2024
Omdöme utan inbjudan
Svar från Stocalfe Response
Hello Patrick,
Thank you very much for leaving us a 5 star review. We will certainly pass on your feedback to Lewis who I am sure will really appreciate it.
All the best,
Stocalfe Response
Lewis Broomhall
Excellent service throughout my no fault claim, Lewis Broomhall was very helpful throughout the process.
21 oktober 2024
Omdöme utan inbjudan
Svar från Stocalfe Response
Hello Adam,
Thank you for leaving us a 5 star review. We will be certain to pass on your comments to Lewis.
Much appreciated,
Stocalfe Response
Great communication
3 oktober 2024
Svar från Stocalfe Response
Hello Andrew,
Thank you for leaving us a 5 star review. We appreciate you taking the time.
Many thanks,
Stocalfe Response
Detta är Trustpilot
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