Very helpful. Had to return items and were refunded immediately even though mistake was my fault. So I reordered correct size and items sent quickly Would thoroughly recommend this company.
Företaget har svarat
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Easy to order, great choice of mattresses at good prices. Arrived super quickly on a day I wanted delivery and very happy with quality of mattress. Highly recommend this company.
Företaget har svarat
Packaged really well although a warning about the explosion when you cut the final bit of wrapping might be useful. Delivery was quick and as promised. Mattress not quite as soft as described but it w... Se mer
Företaget har svarat
The mattress was delivered promptly the only criticism I have is that the pattern that was advertised was not the same as delivered. But apart from that everything was fine.
Företagsinformation
Om Starlight Beds
Skrivet av företaget
Introducing! Starlight Beds™
Every mattress is made to order, by hand and delivered directly to you
- All mattresses are manufactured in the UK
- No retail mark-up to save you money
- Over 25,000 customer reviews on Amazon
- Rolled and boxed mattresses for easy carrying
- Free UK delivery on all beds and mattresses
Starlight Beds™ saves you money and provides quality, affordable mattresses at direct from factory prices.
Our mission is to make it easy and affordable to get a great night’s sleep by offering quality mattresses at a great price.
We specialise in providing mattresses through trusted International marketplaces. This means that we can concentrate on creating high-quality mattresses with incredible value.
We provide a large range of value mattresses at a great quality. The reason we can provide affordable mattresses at a lower price than our competitors, is because we manufacture all mattresses in our production facility.
Watch our promotional video on how we produce mattresses and why we are different from other mattress companies Watch Starlight Beds Video
Kontaktuppgifter
Unit 5, Royds Mill, Leeds Road, WF5 9YA, Ossett, Storbritannien
- 01924 600 683
- help@starlightbeds.co.uk
- starlightbeds.co.uk
4,5
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 90 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Really nice comfortable mattresses…
Really nice comfortable mattresses (would have liked the pink edged one but out of stock!) Very quick delivery. Ordered two and very happy with them so grandparents ordered some as well for the kids, there was an issue with the discount code but customer services fixed and price matched which we were very grateful for. Would definitely recommend!
6 januari 2026
Very happy with my experience shopping…
Very happy with my experience shopping with Starlight beds will defo be ordering again. Thanks again.
6 januari 2026
new mattress
bed comfortable arrived on time as stated would order from your company again
5 januari 2026
Excellent customer service
Excellent customer service, quickly sorted misorder and refund. Correct order delivered swiftly
5 januari 2026
Helpful and Professional
Rebecca at Starlight Beds is excellent, really prompt in responding to emails and very helpful, even going the extra mile to provide details of another mattress from a sister company and getting a discount voucher that I couldn’t download. The mattresses were delivered within 48hrs and being vacuum packed easy to get upstairs and into the bedroom. Can’t fault this company and their staff.
8 januari 2026
Omdöme utan inbjudan
Efficient ordering and processing…
Efficient ordering and processing process, Good updates and arrived on time. Good quality product providing a good night's sleep for Visitors on my sofabed, Very pleased
29 december 2025
Avoid if you don't want to replace within in a year
I wrote a review on this mattress when I purchased it 3 months ago which was positive due to good customer service and swift delivery . However after the double mattress has been slept on by a 7 stone teenager since the end of September it has become bobbled, discoloured and worse of all it has dipped in the middle. God only knows how it would fair with 2 grown adults occupying it?? It's a shame I can't post photos on here, as everyone I have shown cannot believe the state it's in - apart from Starlight Beds of course (or the sleep people as they're also known) . To them this is normal wear and tear and despite a back and forth via email they continue to believe that is the case. It most definitely is NOT 'just wear and tear' and judging by the first 3 months use it will not be fit for purpose within 12 months - which ironically is the length of the guarantee they give you. Although I'm not sure what the guarantee is worth as significant dipping is not covered. AVOID AT ALL COSTS UNLESS YOU WANT TO PURCHASE A NEW MATTRESS WITHIN THE YEAR.
EDIT FOLLOWING THEIR RESPONSE. the response from Starlight Beds suggested I did not send photos of the dip. I did send pics however they then requested I measure the dip and send photos of the measurements. At this point I gave up. I was not going to win. BUY FROM THEM AT YOUR PERIL
13 januari 2026
Omdöme utan inbjudan
Svar från Starlight Beds
We’re sorry to hear about your disappointment with the mattress and understand how concerning it is to experience these issues within a short period of use. We appreciate you acknowledging the positive service you initially received, but we regret that the product performance has not met your expectations over time.
As discussed during our email correspondence, our assessments are carried out in line with the terms of our warranty and manufacturing guidelines. We did request images showing the reported dipping so that we could investigate this further; however, we did not receive these. That said, we understand that this outcome was not what you had hoped for. We appreciate you taking the time to share your feedback, and your comments have been noted and will be passed on for further review. We’re sorry that on this occasion we were unable to reach a resolution that met your expectations.
King size mattress
Ordered King size Lovely mattress this is the third mattress I’ve purchased with starlight beds never had any issues really great prices and quick delivery
6 januari 2026
Omdöme utan inbjudan
Great mattress
Great mattress, very comfortable. My son has been sleeping much better. Mattress fitted perfectly on bunkbed.
I would recommend this product.
15 december 2025
Very quick delivery
Very quick delivery, can't fault the mattress came packaged well and no smells.
15 december 2025
Excellent service
Excellent service, Good quality mattress. Delivery received 2 days after order placed.
29 december 2025
great mattress for the price couldn’t…
great mattress for the price couldn’t beat it would definitely order from this website highly recommend
29 december 2025
I bought these for the grandchildren…
I bought these for the grandchildren for occasional use when they stay. They report they are "super comfy". They are good quality and finsh is good. Would recommend.
8 december 2025
Great service and delivery
Great service and delivery. Price fantastic. Came vacuumed packed so was easy to carry upstairs. Brilliant thank you
2 januari 2026
Omdöme utan inbjudan
promised delivery on friday
promised delivery on friday, collect myself from b&q, they totally let me down, still waiting.
will not buy from these again.
2 januari 2026
Omdöme utan inbjudan
Svar från Starlight Beds
We’re sorry to hear that your delivery did not arrive as promised and understand how disappointing this must be, especially when you were expecting to collect it yourself. This is not the experience we aim to provide. Please contact our customer support team at help@starlightbeds.co.uk so we can look into this for you and assist further.
Excellent service
Excellent service. Thank you so much. Just in time for Christmas too.
20 december 2025
Brilliant
Brilliant! Quick cheap and really good quality my boy is very happy with his new mattress
30 december 2025
Omdöme utan inbjudan
Speedy delivery and good quality
Speedy delivery and good quality. Will definitely buy from this company again.
6 december 2025
Omdöme utan inbjudan
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