Very helpful. Had to return items and were refunded immediately even though mistake was my fault. So I reordered correct size and items sent quickly Would thoroughly recommend this company.
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Easy to order, great choice of mattresses at good prices. Arrived super quickly on a day I wanted delivery and very happy with quality of mattress. Highly recommend this company.
Företaget har svarat
Packaged really well although a warning about the explosion when you cut the final bit of wrapping might be useful. Delivery was quick and as promised. Mattress not quite as soft as described but it w... Se mer
Företaget har svarat
The mattress was delivered promptly the only criticism I have is that the pattern that was advertised was not the same as delivered. But apart from that everything was fine.
Företagsinformation
Om Starlight Beds
Skrivet av företaget
Introducing! Starlight Beds™
Every mattress is made to order, by hand and delivered directly to you
- All mattresses are manufactured in the UK
- No retail mark-up to save you money
- Over 25,000 customer reviews on Amazon
- Rolled and boxed mattresses for easy carrying
- Free UK delivery on all beds and mattresses
Starlight Beds™ saves you money and provides quality, affordable mattresses at direct from factory prices.
Our mission is to make it easy and affordable to get a great night’s sleep by offering quality mattresses at a great price.
We specialise in providing mattresses through trusted International marketplaces. This means that we can concentrate on creating high-quality mattresses with incredible value.
We provide a large range of value mattresses at a great quality. The reason we can provide affordable mattresses at a lower price than our competitors, is because we manufacture all mattresses in our production facility.
Watch our promotional video on how we produce mattresses and why we are different from other mattress companies Watch Starlight Beds Video
Kontaktuppgifter
Unit 5, Royds Mill, Leeds Road, WF5 9YA, Ossett, Storbritannien
- 01924 600 683
- help@starlightbeds.co.uk
- starlightbeds.co.uk
4,5
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 90 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Delivery very quick and mattress great…
Delivery very quick and mattress great quality
20 januari 2026
Svar från Starlight Beds
Hi Jules,
Thank you for your lovely review.
We’re so pleased to hear your delivery was very quick and that you’re happy with the quality of the mattress. That’s exactly the experience we aim to provide.
We really appreciate you taking the time to share your feedback.
Kind regards,
Becky
Excellent
The mattress is excellent quality, the delivery was prompt and my son said it is very comfortable! I would buy from here again.
1 januari 2026
awful
Received the mattress no problem but the quality is absolutely terrible now i’m having to spend more on toppers to try and make then half decent for now, i have a 5 year old sleeping on one and a 2 year old in the other and both dip badly in the middle when they are in bed really disappointed had no choice but to keep as already put new beds together and got rid of the old ones honestly please don’t waste your money like i have
16 januari 2026
Omdöme utan inbjudan
Svar från Starlight Beds
Hi Jessica,
We are sorry to hear about the experience that you have had with our mattresses, and that they are dipping. Unfortunately, no order details have been attached to review, so we are unable to reach out to you directly regarding this. However, if you would still like to get this sorted, please email us on help@starlightbeds.co.uk and we can get this issue investigated.
Kind Regards,
Megan
No reply from customer service
I bought the wrong size matress, emailed them to send back to swap have heard nothing back
29 december 2025
Svar från Starlight Beds
Hi Tristan,
We are very sorry that you did not get a reply to your email. Upon looking in our email inboxes, I cannot seem to find anything with your order number or email address that is attached to this review.
If you could please reach out to us with your order number on help@starlightbeds.co.uk we will be able to help with getting a return in place for the item if you still wish.
Kind Regards,
Megan
Silk Alpaca Blackstar Cashmere mattress
Very good mattress for the price. Very comfortable. Bought the Starlight Beds Silk Alpaca Blackstar Cashmere with Rebound Wool Cotton, 1000 Pocket Spring Mattress. Easy to handle in packaging and reinflated to original shape very quickly. Slightly on soft side of medium, but very supportive still and comfortable. Fast delivery.
21 januari 2026
Omdöme utan inbjudan
The mattress fits perfectly and is…
The mattress fits perfectly and is really deep and comfortable. It fits better than the original mattress that came with the bed.
19 januari 2026
Omdöme utan inbjudan
Lovely bed and quick delivery
22 januari 2026
Omdöme utan inbjudan
Easy to order
Easy to order, arrived in good time, was as advertised, good value for money. Comfortable
11 januari 2026
2ft6 shorty mattress.
The shorty mattress was delivered in quick time and, although comfort hasn't been tested yet, it's quality looks good.
11 januari 2026
Good quality mattress for price and…
Good quality mattress for price and swift delivery
4 januari 2026
Excellent service excellent mattress I…
Excellent service excellent mattress I am delighted with my purchase
8 januari 2026
Great mattress for our spare room &…
Great mattress for our spare room & fast delivery. Would recommend.
6 januari 2026
Single matress
Easy to order , quick delivery, mattress not quite as good as looked, far to soft
7 december 2025
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