Completely useless. The products themselves are ok. But ordering, deliveries and customer care are dire. Suppose you set up a fortnightly delivery of the same items. You have no idea when... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I have a subscription for bread, tortillas and pizza, all are really good and tasty and perfect for someone on a low carb diet. It would be fantastic if we could buy these in our supermarket I think t... Se mer
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My order went missing with Evri collect point, the shop refused due to some label error and Evri marked it delivery. I raised the issue to Evri and Srsly Health, Srsly Health customer service was fant... Se mer
The bread and hot dog rolls are delicious and I’m now investigating the pizzas 😂 What I also want to mention is their customer service! I was fortunate enough to be communicating with Sarah, she’s... Se mer
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Företagsinformation
Skrivet av företaget
We are SRSLY Health, formerly SRSLY Low Carb. We are the UK's leading low carb food company that also offers high protein, lower calorie, higher fibre options of foods that are commonplace in British diets. We provide healthier alternatives to foods that are traditionally bad for diabetes and weight-loss.
Kontaktuppgifter
Storbritannien
- 0330 053 2250
- getintouch@srsly.health
- srsly.health
4,4
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 86 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent quality low carb bread and…
Excellent quality low carb bread and other goodies. Has helped me keep going as sometimes giving up food you love is tough. The products are always fresh and you know when they are coming
4 november 2025
Omdöme utan inbjudan
Svar från SRSLY HEALTH
Hi Mark,
We truly appreciate the kind words, and we're so happy to hear that you find the quality excellent and fresh every time! Giving up on the food you love for the sake of your health is very difficult, and we're glad that we could make that easier for you. Thank you for being one of our low-carb legends!
Love the bread, rolls and fruit bread
Love the bread, rolls and fruit bread. Very tasty and filling, great for Keto life! When we did have an issue with our delivery, the customer services dealt with it immediately and to our satisfaction.
4 november 2025
Omdöme utan inbjudan
Svar från SRSLY HEALTH
Hi Pelham,
Thank you very much for the lovely review, and we're glad that you're a fan of the bread and rolls, and find them tasty and suitable for your keto lifestyle! We're so happy that our customer service was able to sort it out to your satisfaction, and we hope to continue to be a part of your low-carb journey. Thanks for being such a legend!
Seriously good
Seriously good! Great flavour and it doesn't make me feel like I'm missing out on carbs. The bagels have 18.8 grams of protein, so they work great on carb cycling days. Great quality and tasty! I'm a regular buyer now.
28 oktober 2025
Svar från SRSLY HEALTH
Hi Charesa,
Thank you so much for such a lovely review, and we're very glad to hear that you're satisfied with the flavour! You shouldn't have to sacrifice tasty treats for the sake of your health, and we're glad that we could provide that for you.
Thanks for being a legend, and we look forward to continuing to be a part of your low-carb journey!
Delivered on time and taste of products…
Delivered on time and taste of products great . However nutritional values not accurate for not hot cross buns as they were heavier than described .
27 oktober 2025
Svar från SRSLY HEALTH
Hi Debbie,
Thanks for the kind words, and we're glad that you're satisfied with the delivery and taste! Your feedback is duly noted, and we'll be looking into this with our team. Thanks for being such a legend!
Getting better all the time
Ordering was very straightforward and delivery was fast, also I am loving the new, sturdier boxes containing all the goodies. I love the Not Cross Buns and Fruit Bread for toasting, it's a real treat, and the bread for sandwiches, you really cannot tell it's not normal, carb-laden bread and the bagels are great, I love them with smashed avocado and bacon for tea, with no adverse effects on my blood sugar. I cannot thank you enough.
27 oktober 2025
Svar från SRSLY HEALTH
Hi Lewis,
That's such a lovely review! We're so happy to hear that you feel that we're improving, and it means a lot to us as a small business! It's great to know that you're enjoying the not cross buns and fruit bread and find them comparable to regular bread without affecting your blood sugar. Thank you for being such a legend!
Svar från SRSLY HEALTH
Hi TP,
Thanks for the kind feedback, and we truly appreciate that you're satisfied with the delivery and packaging. Thanks for being one of our low-carb legends!
Svar från SRSLY HEALTH
Hi Beverly,
Thanks for the kind review, and we're glad that you've enjoyed everything so far, and you're satisfied with the overall experience. Thanks for being one of our low-carb legends!
Just fabulous!
The wraps are brilliant and so is the low carb bread. As a diabetic type two, this is a game changer. Being able to make wraps and sandwiches and hamburgers (the buns are also brilliant) is very very satisfying. Thank you bakers!👏👏🙏
26 oktober 2025
Svar från SRSLY HEALTH
Hi John,
Thank you so much for such a kind review, and we're so glad that we could help you enjoy wraps, sandwiches and hamburgers again! Our bakers are always hard at work to provide the best low-carb bread and make sure it's delicious without coming at a cost to your health. Thanks for being such a legend!
Svar från SRSLY HEALTH
Hi Brad,
It's wonderful to hear that our products are a staple of your keto journey, and we truly appreciate your recommendation. Thank you for being one of our low-carb legends!
Svar från SRSLY HEALTH
Hi Tracey,
Thank you for the lovely review, and we're glad that you've had a great overall experience and that you're satisfied with everything. Thanks for being a low-carb legend!
Excellent range of low carb breads
Excellent range of low carb breads. Bread lasts for ages if kept in the fridge or can be frozen. Doesn’t seem to go off!!
Customer service is good. My only con is the postage. I think they should lower the spend to get feee postage.
31 oktober 2025
Omdöme utan inbjudan
Svar från SRSLY HEALTH
Hi Annette,
Thank you for the lovely review, and we're glad that you're satisfied with the low-carb bread and its shelf life! We hear you on the postage and minimum spending, and your feedback is duly noted. Thanks for being a low-carb legend!
This company is outstanding there…yummy
This company is outstanding there products are excellent on a low carb, low calorie or Keto diet.having ordered most of the bakery products I can honestly say it’s all lovely and the pizzas are a must in our house you have to remember it’s not a donimos or Pizza Hut pizza but it’s lovely when wanting a treat the bases are excellent as well I cook mine in the air fryer they cook really well.
So if you’re missing cheese on toast get a seeded loaf and have something comforting and 🤤 tasty.
Fabulous customer service and quick delivery.
27 oktober 2025
Omdöme utan inbjudan
Svar från SRSLY HEALTH
Hi Susan,
That's so kind of you, thank you so much! It's high praise to hear that our pizzas are a must-have in your household, and that you find our products both delicious and comforting. That's exactly what we want to provide, as everyone deserves to be able to enjoy a treat without compromising their health journey.
We truly appreciate your review, and we're glad that you're satisfied with the customer service and delivery. Thanks for being one of our low-carb legends!
Sweet squishy small & shoddily sliced
Sweet squishy, small and shoddily sliced
The bread is a bit too sweet and squishy (They add a sweetener), The slices are surprisingly small, and the cuts at the ends of the loaf often are badly spaced leaving one or two unusable slivers on the ends.
This is all fixable, so I hope they get better, as the basic idea is laudable, and I will continue with them for now as the carb level is so astonishingly low that I can justify/overlook the other issues, but I do hope they improve.
Having micro-croissants and other curious items is fun but a normal sized, well sliced, un/less-sweetened loaf, with a crust and texture, similar to sourdough would be better.
26 oktober 2025
Omdöme utan inbjudan
Svar från SRSLY HEALTH
Hi Darsie,
Thank you for taking the time to leave your detailed feedback, and we truly appreciate your kind words and constructive criticism. Our team has been made aware of this, as we're always working on improving as a small business.
We're glad to hear that you'll still be enjoying the products despite the issues you've addressed, and rest assured that we'll always be at your service if you need any assistance. Thanks for being one of our low-carb legends!
Game changer!
I made a large order, as I'd already tried a few products. It is all very nice, I particularly like the wraps, by far the best low carb ones I've tried so far.
The order was delivered in good time & I froze a lot of it, it freezes well.
I had a query about the life of the wraps & got a very quick response. These products are a game changer for me, and really help me to keep to a low carb eating plan. Many thanks!
16 oktober 2025
Omdöme utan inbjudan
Svar från SRSLY HEALTH
Hi Jaime,
Thank you for such a lovely review, and we're happy to hear that you find the products to be a game-changer for your low-carb journey! We're glad that you're especially enjoying the wraps, and that you're satisfied with our delivery and customer service. Thanks for being such a legend!
Fantastic range of products available…
Fantastic range of products available and I have been a loyal customer for over two years now. My favourites which I buy in bulk and freeze are the brown rolls, sliced bread and the wraps. For a treat the hot cross buns are amazing with almond butter or just on their own with a cup of tea. The fruit loaf is also delicious. My favourite lunch is a wrap with marmite and cheese! The service and customer support is brilliant and I honestly can’t think why anyone would give this company lower than 5 stars.
24 oktober 2025
Omdöme utan inbjudan
Svar från SRSLY HEALTH
Hi Louise,
It's so wonderful to know that you've been with us for over two years, and we can't express how much we appreciate your continued loyalty and support! It's especially delightful to read how you've been regularly using our products, as it all sounds delicious!
Thank you for being a low-carb legend, and we're glad to be a part of your health journey.
love this firm
love this firm. great products (pizza wraps biscuits) and customer care.
23 oktober 2025
Omdöme utan inbjudan
Svar från SRSLY HEALTH
Hi Glen,
We're so glad to hear that you're enjoying the products, especially the wraps, pizza and biscuits, and that you're satisfied with the customer service. Thank you for being such a legend!
SRSLY low carb bread is fantastic
SRSLY low carb bread is fantastic! It’s kept my wife and I on the straight and narrow of our Keto journey. For everyday sandwiches the loaf is perfect and the fruit loaf is a nice breakfast treat!
22 oktober 2025
Omdöme utan inbjudan
Svar från SRSLY HEALTH
Hi there,
We truly appreciate that you took the time to leave your feedback, and we're so glad that we could help you and your wife stay on track for your keto journey! We're firm believers that you shouldn't have to sacrifice tasty treats for your health, and we're glad we could provide that for you. Thank you for being low-carb legends!
Happily surprise - the gamble paid off!
I order the bundle and was really surprised at how good and 'normal' the items tasted. I've only tried the fruit loaf and rolls but they both tasted really good.
The fruit loaf is just like the Soreen loaf you can get. I was a bit dubious about the rolls because they are really dark in colour but I shouldn't have worried because they tasted amazing. Will definitely purchase more items along with the bundle.
17 oktober 2025
Omdöme utan inbjudan
Svar från SRSLY HEALTH
Hi Sue,
Thank you so much for such a lovely review, and we're so happy to hear that we were able to exceed your expectations! We're glad that you're a fan of the fruit loaf and rolls, and we look forward to your next order. Thanks for being a low-carb legend!
Nice bread and wraps
Nice bread and wraps. I order from them since a long time and will continue.
26 augusti 2025
Svar från SRSLY HEALTH
Hi Fari,
We're glad that you're happy with the bread and the wraps, and we're truly happy to be a part of your health journey. Thank you for being one of our low-carb legends!
Bun order
After kidney transplant took years to find a low carb bread . At long last can have sandwiches. Also buy hot cross buns . So glad l found these it’s hard to live without some bread in your diet .
Always delivered quickly , well packed
27 september 2025
Svar från SRSLY HEALTH
Hi Andrew,
We're so glad that we could provide a low-carb bread alternative for you after your transplant, and that you can go back to enjoying sandwiches! Thank you for the kind words, and for being one of our low-carb legends.
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