I wasn’t nervous, but being my first time I also didn’t know what to expect. Sam who ran our group was AMAZING- lovely person and everyone was just completely good/nice vibes and I found the entire ex... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
This was my first time at speed dating even though I didn’t find a connection I thoroughly enjoy getting to know people everybody was really nice
Glasgow evening speed dating went ahead and on time, although the ratio was 4-8 women. It didn't make sense that they were still selling women tickets the day before although it stated male tickets ha... Se mer
Communications prior to event confirmed it was going ahead as planned. I found the event to run smoothly, with a chilled and pleasant atmosphere. The host was welcoming and explained the format clea... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
At SpeedDater, we believe that chemistry happens only in person. You will never know if you’re truly compatible with someone until you meet face to face. This is what Speed Dating is all about. We offer busy professionals a great way to meet new people in a fun, safe and chilled environment. All that is required of you is a smile and an open mind, we will take care of the rest!
Kontaktuppgifter
2 Angel Square, EC1V 1NY, London, Storbritannien
- +441316080066
- admin@speeddater.co.uk
- speeddater.co.uk
2,9
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168 omdömen
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Well managed
Well managed. Hosts were great and very friendly. I enjoyed it as it was really my first experience. Perhaps a little more atmosphere from the venue would have made it slightly better, but really, no real complaints.
2 oktober 2021
Omdöme utan inbjudan
Svar från SpeedDater
Hi Hobbs,
Thanks for positive feedback. The hosts do a really good job at making the night fun and relaxed. We will pass your comments about the venue to our Event Team. Hope to see you at another event soon!
The host was very professional and…
The host was very professional and polite. The speed dating was well organised, having a good atmosphere. The people were friendly and I had a nice time, making a few friends as well.
15 september 2021
Omdöme utan inbjudan
Svar från SpeedDater
Hi Kenneth, thanks for positive feedback. The hosts do a really good job at making the night fun and relaxed. Hope to see you at another event soon!
Scam my lying company
Went on an even in Brighton on the 31st of august.
First the location was listed wrong which delayed the start of the event.
When the even my started we realised there was only 4 women (and 7 guys).
The organiser (Regina) brushed it off and stated that we would get a free ticket to the next event as we had fewer then 5 dates.
This however was a lie, after a very rude phone conversation with jade she flat out refused to honour or even check that is what was agreed.
Do not waste your money on this company, absolute scam - the tickets promise twelve dates but that is very unlikely and they won’t cancel it even when clearly there are not even people.
1 september 2021
Omdöme utan inbjudan
Svar från SpeedDater
Hi Jake,
We want to sincerely apologize for the negative experience that you had with our customer service team. We understand that our team was not helpful in resolving your issue and didn’t provide the level of service that you’ve come to expect. We take great pride in giving our 100% every day to provide fast and friendly service to every customer who calls, but in this instance, we failed. We do our best to train all of our representatives on how to properly handle customers issues, but your concern was not handled properly. For that, we are extremely sorry. Going forward, we are going to take steps to ensure that this situation does not happen again.
We want to sincerely thank you for bringing this issue to our attention. We are always to improve our customer service, and your feedback is essential to that process. Please do not hesitate to contact us in the future if this or another issue arises again.
Negative Reviews Explains It All.
Where to start I actually had only 3 women out of a possible 12 take part and not one of them were from my city, I will say that 1 of the 3 was at least from my county lol. Then the day after you go to enter your matches and the names don't even match those that you were speed dating with, then they actually cancelled the event planned for 2 days later the same afternoon, reason given not enough participants so less then 3 I guess. Not to worry though you can choose another event for the cancelled one, the only problem is they don't have another event in your city. As for the first event with 3 women and the matches not actually matching, no refund offfered they said it was in the terms and conditions. So I said you have no mention of 3 women I can meet that many in ASDA so refund me, or I'll do a chargeback with my bank. They still refused so I did a chargeback and my bank refunded me within 2 hours, clearly they also thought that this isn't a business.
You don't need any futher information all you have to do is read all of your negative reviews, plenty of businesses don't work out so you shut the thing down. What you don't do is take peoples money under false pretence, and then actually refuse to refund them very naughty practices.
25 juni 2021
Omdöme utan inbjudan
Svar från SpeedDater
Dear Roger, we want to extend our sincerest apologies for the negative experience that you`ve had with our service. Could you please provide us with more details so that we can understand the reason for this situation? Please send us an email at admin@speeddater.co.uk with your contact details and information about the event you attended.
Avoid
Avoid! They keep on cancelling events and refuse to pay for the refund. Instead they tell you that you can use the credits for another event. But when you come back months later to book an event with the credit they tell you that you don’t have any left! Disgusting!
23 juni 2021
Omdöme utan inbjudan
Svar från SpeedDater
Dear Sab, we want to extend our sincerest apologies for the negative experience that you`ve had with our service. Could you please provide us with more details so that we can understand the reason for this situation? Please send us an email at admin@speeddater.co.uk with your contact details and information about the event you attended.
Was good to meet new people
Was good to meet new people. all great but there was some connection issues with some of the ladies. I did not have a change to talk to Sarah, Nichole, Catherine. But all great. :)
29 april 2021
Omdöme utan inbjudan
Svar från SpeedDater
Hi Fransisco, thanks for the review! We are really happy to hear you enjoyed your event! Hope to see you at another one soon.
Disgraceful and really poor customer service
Do not use speedater. They dont even offer refunds.
3 april 2021
Omdöme utan inbjudan
Svar från SpeedDater
Dear M Lewis, we want to extend our sincerest apologies for the negative experience that you`ve had with our service. We always issue refunds to our customers if this does not contradict our Terms and Conditions which can be found here https://www.speeddater.co.uk/sd-news/terms_and_conditions&s=s.
Asked to cancel the speed dating due to…
Asked to cancel the speed dating due to illness and they refused to refund me, disgusting customer service and this company should be closed down
3 april 2021
Omdöme utan inbjudan
Svar från SpeedDater
Dear Katie, we want to extend our sincerest apologies for the negative experience that you`ve had with our service. Could you please provide us with more details so that we can understand the reason for this situation? How much time is left before the start of the event when you asked for a refund?
A Complete Scam.
A Complete Scam.
Every event is completely disorganised - often resulting in last minute changes or cancellations.
If they cancel the event? Good luck getting a refund.
In 2019 they cancelled 4 events in a row and still refused to refund just offering me another "free entry" - free entry to what?
Oh and tricking users into signing you up for a monthly subscription isn't cool either!
I don't care what the copy+paste response they use on here - there is no way I opted in to pay £25 per month for... well what does that subscription even get you?
Avoid. Avoid. Avoid.
And, of course, they bury the option to close the account!!
Edit - as I have to respond to Speeddater's reply below:
Okay 1) dear speeddater - I have not provided you with details of my account on this page, so how have you linked to my account?
If you have accessed the details of my account in order to publicly disclose them then that is a breach of GDPR. Especially as I had given you notice to close my account - so you should not be storing my details anyway.
However, as you have absolutely gotten the details of what I did with your company in 2019 incorrect, I suspect that you are either lying or have managed to disclose the details of someone else's account.
2) the second half of their response is an utter lie - I absolutely and positively opted out of the subscription, yet somehow was signed up for it anyway.
3) I would like to point out that the only reason I used the "free entry" to another event was because speed dater absolutely refused point blank to refund.
They were very keen to tell me back then that events had gone ahead when they hadn't as well.
10 januari 2021
Omdöme utan inbjudan
Svar från SpeedDater
Dear Alan,
We want to extend our sincerest apologies for the negative experience that you`ve had with our service. After reviewing your profile, we found out that you attended 3 events in 2019, and only one of them was canceled. You used Free Entry option and attended the next event for free.
We have a transparent checkout page, where we offer 2 packages: Ticket or Ticket with Benefits. The option is selected by each customer individually and we do not apply any auto-charges without the customer's choice. At this time, your subscription has been canceled at your request and no additional costs will be charged from your account. If there are any other questions that need to be addressed, please don’t hesitate to contact us.
No Refund due to Covid-19
Event was cancelled due to Covid-19 restrictions and the company refused point-blank to refund me my attendance fee of £25, which was paid upfront.
Distgusting!
7 januari 2021
Svar från SpeedDater
Hi Matthew,
Please, contact our Customer Support Team by phone +44-1316080066 , and our specialist will issue a refund.
Amazing virtul party
Amazing virtul party! Steve is a great host.. attention to detail, and really putting an effort into making sure all participants are included and comfortable. The inclusion of music throughout, and games at the end is a great touch. Well done mate :-) My only suggestion is that it went on far, far too long. 3 hours or so for maybe 15 dates.
5 januari 2021
Omdöme utan inbjudan
Svar från SpeedDater
Hi Jonathon, thanks for the review! We are really happy to hear you enjoyed your event! Hope to see you at another one soon.
I have also tried cancelling my…
I have also tried cancelling my subscription by email however no response. I finally got through on the phone and spoke to a person who assured me now cancelled (let’s see). I asked to be refunded as my emails were ignored and was offered credit instead!!!! Not much use.
Do not sign up unless you want to pay a monthly fee!
28 december 2020
Omdöme utan inbjudan
Svar från SpeedDater
Dear Sarah, we want to extend our sincerest apologies for the negative experience that you`ve had with our service. Reviewing your appeal to our customer support we concluded that your subscription has been canceled. We have a transparent checkout page, where we offer 2 packages: Ticket or Ticket + benefits. The option is selected by each customer individually and we do not apply any auto-charges without the customer's choice. We are sorry that you mistakenly subscribed to our membership. If there are any further questions that need to be addressed, please don’t hesitate to contact us.
Virtual event is something really…
Virtual event is something really different from IRL events but I enjoyed it. Thank you for setting this up for all singles in such strange times. Nice to try. New experience. It was good I didn’t have to leave the house!
21 december 2020
Omdöme utan inbjudan
Svar från SpeedDater
Hi Neo, thanks for the review! We are really happy to hear you enjoyed your event! Hope to see you at another one soon.
BEWARE of this company
BEWARE of this company - when you sign up you sign up for a paid membership without knowing and it’s impossible to cancel’ I’ve written 4 emails. I have got no answer instead they are now sending text messages now confirming my signing up.
I’m very upset. CRIMINALS
20 december 2020
Omdöme utan inbjudan
Svar från SpeedDater
Dear Livia,
We want to extend our sincerest apologies for the negative experience that you`ve had with our service. We are truly sorry that you haven`t familiarized yourself with the Terms and Conditions before ordering services on speeddater.co.uk (all details you can read here https://www.speeddater.co.uk/sd-news/terms_and_conditions&s=s or on the service order page).
We have a transparent checkout page, where we offer 2 packages: Ticket or Ticket with Benefits. The option is selected by each customer individually and we do not apply any auto-charges without the customer's choice. Please contact our user Customer Support Service at +441316080066 and our managers will help you solve this issue.
AVOID AVOID AVOID
AVOID AVOID AVOID
THEY SCAM YOU INTO AN EXPENSIVE SUBSCRIPTION WHEN YOU BUY AN EVENT TICKET. STAY AWAY
16 december 2020
Omdöme utan inbjudan
Svar från SpeedDater
Dear MisSa,
Please accept our sincere apologies for such a negative experience that you`ve had with our service. We have a transparent checkout page, where we offer 2 packages: Ticket or Ticket with benefits. The option is selected by each customer individually and we do not apply any auto-charges without the customer's choice. We are sorry that you mistakenly subscribed to our membership. If there are any other questions that need to be addressed, please don’t hesitate to contact us.
Lots of fun
Lots of fun. Great banter. Don't think anyone I met was particularly my type but hey, it was a good night. I think given the circumstances the conversations could have been a bit longer since we're not going anywhere. But yeah, smashing.
15 december 2020
Omdöme utan inbjudan
Svar från SpeedDater
Hi Den, thanks for the review! We are really happy to hear you enjoyed your event! Hope to see you at another one soon.
rearrange with no notice
they rearrange you onto other sessions without asking if that is what you want / informing you unless you enquire
evidentially, they also don’t read their reviews as their reply is completely unrelated
19 november 2020
Svar från SpeedDater
Dear DB,
We want to extend our sincerest apologies for the negative experience that you`ve had with our service. Like all our users, you have agreed to receive promotional materials from our company. In order to turn off the function of receiving promo sms/emails, just go to your account on speeddater.co.uk, then go to the Settings section and turn off the function of receiving promo materials. In addition, you can always contact our Customer Support Team by phone +44-1316080066 or via Live Chat on the website, and our specialist will help you disable this function. If there are any other questions that need to be addressed, please don’t hesitate to contact us.
Svar från SpeedDater
Hi Kevin, thanks for the review! We are really happy to hear you enjoyed your event! Hope to see you at another one soon.
Dreadful
Dreadful, deceitful and at all costs OVOID! They ripped me off - BIG-TIME! There's no real People on this site. Just FAKE profiles. Don't be taken in by the robotic emails you may receive from the people on the site that you have 'Liked'. They don't exist and are fake.
11 november 2020
Omdöme utan inbjudan
Svar från SpeedDater
Dear Nick,
We want to extend our sincerest apologies for the negative experience that you`ve had with our service. Please tell us in more detail, what difficulties did you have when communicating with other users? Our entire user base consists exclusively of real people who attended our events. We do not have fake profiles or bots and we don't send robotic emails. Therefore, please provide us with more information so that we can sort out the problem you are having.
BEWARE - SCAM
BEWARE - SCAM! Do not purchase anything from this company (under NSI Holdings). As most other people are saying here, they automatically sign you up to a monthly recurring charge (I certainly would not have done this, as I only wished to attend a one-off event) and I've just noticed that for the past 2 years they've been charging me £19 a month for something I've never used. Very underhand tactics!
Update after the below response from the scammers: I did NOT actively opt in to the subscription service. I had no intention, nor would ever have any, of using the service monthly so why would I have been paying £20 per month for two years for something I never use. The below message is as passive aggressive as the representation who I already spoke to on the phone earlier today, who only offered me a £100 credit to use on their services. Why would I ever want to do that?! AVOID AVOID AVOID!!!
29 oktober 2020
Omdöme utan inbjudan
Svar från SpeedDater
Dear Lewis,
We want to extend our sincerest apologies for the negative experience that you`ve had with our service. We are truly sorry that you haven`t familiarized yourself with the Terms and Conditions before ordering services on speeddater.co.uk (all details you can read here https://www.speeddater.co.uk/sd-news/terms_and_conditions&s=s or on the service order page).
We have a transparent checkout page, where we offer 2 packages: Ticket or Ticket with Benefits. The option is selected by each customer individually and we do not apply any auto-charges without the customer's choice. Please contact our user Customer Support Service at +441316080066 and our managers will help you solve this issue.
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