The order took almost three weeks to ship out. A size medium fits more like a small or even an extra small. The shirts are very thin and some seem crooked. They will not provide a shipping label to re... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Hi there, my name is Geneva Moore-Comer. I placed an order for some shirts on Monday, August 24th, and I’ve been waiting for about two days for my clothes to ship. However, the tracking page still sho... Se mer
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Hi my name is Jacob brown and I ordered some stuff from this website and I be wanting for about 6 days since I order my clothes but the thing still says awaiting shipment and I really need those cloth... Se mer
Företaget har svarat
Ordered two weeks ago and still haven’t received any update of my package. Says awaiting shipment, but its been over the expected delivery date. I would rather have refund than waiting any longer.
Företaget har svarat
Företagsinformation
Skrivet av företaget
Sopula is committed to providing high quality, trend-driven graphic clothing. We offer a range of unique, youthful and eye-catching designs that cater to a wide range of styles and self-expression. Custom-made clothing. Shipping worldwide.
Kontaktuppgifter
2,5
Dålig
2 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
$124 and nothing looked like online
I purchased my order 2 months ago for my sons back to school clothes, and it arrived today. Nothing looks like what we purchased and trusted to arrive. Im out of $124 and will have to purchase more clothes for my sons school attire. Very disappointed to be SCAMMED in such a way.
You will not get far treating, stealing and lying to people. Im sure you dont care, but I had to speak it into existence.
22 augusti 2025
Omdöme utan inbjudan
Svar från Sopula
Dear Rico White,
Thank you for reaching out, and I’m truly sorry to hear about your experience. I completely understand your frustration, especially given the circumstances, and I want to sincerely apologize for any inconvenience this has caused you. Please know that I take your concerns seriously, and I’ll be reviewing your order details right away. I’ll follow up with you shortly to assist further and ensure we work toward a resolution.
Kind regards
I need my order to be shipped out ASAP…
I need my order to be shipped out ASAP ! i need this shirt for sept 6 and ordered the shirt a week ago and it has yet to ship out … yall give out false advertisement just for it to take way longerrr . Please ship out order number XQF53314.
15 augusti 2025
Omdöme utan inbjudan
Svar från Sopula
Dear Lucie Uriegas,
Sorry to have kept you waiting!
We have checked your order and your package has been created. We will send it to the service provider as soon as possible. Please rest assured that once the package is sent out, we will follow up on the transportation of the goods for you and urge the transportation service provider to complete the delivery of the goods as soon as possible. If you have any questions, we will get back to you as soon as possible. Thank you very much for your patience!
Kind regards
Svar från Sopula
Dear Turbo Godly,
I'm truly sorry to hear that your order has not been shipped yet.Please know that I take your concerns seriously.
Could you please provide your order number and any other relevant details so that I can immediately investigate this matter? If you need additional assistance, please feel free to contact us at support@sopula.com. We will reply to you within 24 hours on our business days.
Best regards,
Svar från Sopula
Dear Meekenson Therve,
Thank you so much! We're thrilled you love our clothes — your support means everything to us. Can't wait to see you back again soon!
Svar från Sopula
Dear Ebony Barfield,
Thank you for your support. We are glad that you have a pleasant shopping experience. We have been committed to creating a simpler and more convenient shopping website. Your praise is our motivation to move forward.
We look forward to seeing you again soon!
Item never shiped
7 augusti 2025
Omdöme utan inbjudan
Svar från Sopula
Dear ken johnson,
Sorry to have kept you waiting!
We have checked your order and your package has been created. We will send it to the service provider as soon as possible. Please rest assured that once the package is sent out, we will follow up on the transportation of the goods for you and urge the transportation service provider to complete the delivery of the goods as soon as possible. If you have any questions, we will get back to you as soon as possible. Thank you very much for your patience!
Warm regards,
My Honest Opinion on Sopula
- To start off , I ordered my 2 graphic tees on August 12th 2025.
- Ever since August 12th 2025 , my order still remains as “ Awaiting Shipment “.
- According to Sopula’s Shipping Time , they state this “ Delivery: 8-11 business days (Processing: 1-3 days, Shipping: 7-8 days) “.
- Mind you their shipping time doesn’t match to what my order status is telling me.
- What I can say is how there clothes have great designs and colorful.
- If you plan on ordering off of Sopula , I recommend ordering from their business VERY EARLY.
- Also , they only do standard shipping , no express shipping ;(
- I also wanted to mention that this is MY FIRST TIME shopping at Sopula & I am getting more worried by the day. I say this because the clothes I ordered is for Back To School & I start school September 3rd 2025.
I just pray that Sopula can have my clothes delivered by September 3rd 2025 because that’s when my first day of school starts and I don’t want it to be a disaster.
Sopula , if you’re reading this , I just want to say that your graphic tees are amazing. The problem is this shipping time. If you have any updates on my order please reply here and we’ll deal with the shipping issues from here. Thank you & have a nice day.
19 augusti 2025
Omdöme utan inbjudan
Svar från Sopula
Dear Lyne Cantave,
Thank you so much for your feedback and for choosing Sopula for your first purchase — we truly appreciate your support and kind words about our graphic tees!
We’re very sorry to hear about the delay you're experiencing. We understand how important it is to receive your order on time, especially with the school year starting soon. Please rest assured that we take this seriously and want to make things right.
Unfortunately, we are currently unable to locate your order in our system based on the information provided here. To help us assist you as quickly as possible, could you please reach out to our customer support team with your order number and the email address used during checkout? You can contact us at support@sopula.com.We hope to hear from you soon so we can resolve this together.
Kind regards,
I made my order on July 24th and my…
I made my order on July 24th and my order still has not came. Everytime I text them and try to cancel the order they make up some type of excuse on why they can’t cancel it and send my money back. Do not order off this website it id a scam!!!
24 juli 2025
Omdöme utan inbjudan
Svar från Sopula
Dear Zay Way,
Thank you for sharing your concerns with us. We are deeply sorry to hear about your frustration and the experience you've had with your order.
Regarding your request to cancel the order, we apologize for any confusion or miscommunication. Unfortunately, once an order has entered the fulfillment process, we are unable to cancel it as the shipping procedures begin. However, if you still wish to return the items once received, we are more than happy to guide you through the return process and assist with a refund, as long as the items are in their original condition.
Please get in touch with our customer service team at support@sopula.com, and we will prioritize your case to ensure a resolution.
Best regards,
Huge Delay
I made an order on August 4 and was told it would 1-3 business days to proceed and another 8-11 to ship it’s been over two weeks(14 days) since then and my items are still awaiting shipping. The products are nice but the delay is frustrating. My order number is ZMM20263.
4 augusti 2025
Omdöme utan inbjudan
Svar från Sopula
DearAriyon Reuben,
Thank you for reaching out and for your patience.
We sincerely apologize for the delay and any inconvenience this has caused. We understand how frustrating this can be. We're happy to inform you that your order ZMM20263 has now been shipped. You should receive a shipping confirmation email with tracking details shortly, if you haven’t already.
If you have any further questions or need assistance, please feel free to contact us anytime.
Kind regards
I ordered from this company over two…
I ordered from this company over two months ago. It took them about a month to ship out my stuff because they wanted confirmation on my email nonetheless when I did receive my package none of the items matched what they depict online!! The colors are not as vibrant, and the sizes definitely do not align ! Even after sizing up some of the items did not fit… Super annoying I contacted. They contacted me back, saying that since this was a Chinese base brand that it would cost too much to return, and they offered me a coupon code. My slow self ordered again, hoping to get better items and was even more disappointed with the second order Honestly, nothing that they show is what you’re going to receive the quality is not as good as described or shown I’m trying to get this resolved as we speak now I’ve spent over $300 and I’m not satisfied with anything I bought
2 augusti 2025
Omdöme utan inbjudan
Svar från Sopula
Dear BIG SEXY,
We’re very sorry that the items did not meet your expectations in terms of color, sizing, and overall quality. Your satisfaction is extremely important to us, and we’re genuinely sorry that we let you down.
Please be assured that your feedback is important to us, could you please provide us with the order number or the email you used to place the order so that we can look into this issue? If you need additional assistance, please feel free to contact us at support@sopula.com. We will reply to you within 24 hours on our business days.
Best regards,
Svar från Sopula
Dear Nicola Scott,
Thank you for your review! We strive to provide a quick and easy shopping experience, and we're delighted to have you satisfied. If you have any questions or inquiries in the future, please feel free to contact me and we'll do our best to provide you with better service!
Svar från Sopula
Dear Shawna Brooks,
Thank you so much for your support! We're happy to hear your son enjoys our shorts. We're committed to providing comfortable and stylish clothing, and your feedback is invaluable to us. If you have any suggestions or need help, please let us know!
This is taking way too long. Did I get scammed?
Ordered my boyfriend’s clothes for his birthday the 8th of August for his birthday the 24th. I still haven’t received my package, and my shipment update is still the same…what’s going on??
7 augusti 2025
Omdöme utan inbjudan
Svar från Sopula
Dear Cadence kay,
Thank you for reaching out, and I’m truly sorry to hear about your experience. I completely understand your frustration, especially given the circumstances, and I want to sincerely apologize for any inconvenience this has caused you.
Could you provide your order number and any other relevant details so I can investigate this matter immediately? If you're uncomfortable sharing this information here, please contact our customer service team directly at support@sopula.com, and I'll check the status of your package immediately. Thank you for your patience, and we sincerely apologize again for the delay.
Kind regards
Only buy if you want to wait 25+ days for your items to be delivered.
Terrible experience I wish I can give them 0 stars. Well to start off, my daughter wanted "back to school" clothes so I decided to place my order on July 18. Their email said my items would be shipped out "ASAP". A week goes by and still no update. I then look on Trustpilot and I saw all the bad reviews and I then get cold feet. I then look at their shipping policy and thought well I still have time for it to ship out in time. A few more days go by and the item still hasn't shipped. I then email them asking for questions. They said it takes time because its still in production in a factory.
I then send them an email to cancel my order. They responded days later saying "please don't cancel' then its followed by a long paragraph basically trying to stall so they can still ship. Knowing what they're up to, I still tell them to cancel. They say a department would handle the request.
Days go by and I now a get email stating that my order has shipped. Now I'm upset because they shipped the items anyway and my daughter doesn't want the items no more. I then ask for a return label since they went against my wishes to cancel the order. I got another email stating "another department will handle the request. Weeks later my items finally arrive 27 days later and I still don't have a return label. NEVER AGAIN!!!
18 juli 2025
Omdöme utan inbjudan
Svar från Sopula
Dear Ben,
I want to sincerely apologize for the frustration and poor experience you’ve had with your order. We completely understand how disappointing this situation is, especially when you placed the order with the expectation of receiving it in time for your daughter’s back-to-school needs. We clearly fell short in communication and handling your cancellation request, and for that, I truly apologize.
We take your feedback very seriously and are working hard to improve our processes to prevent delays and issues like this in the future.Please rest assured that we will prioritize your case to make this right.
Again, I’m so sorry for the inconvenience and for not meeting your expectations. Thank you for sharing your feedback so we can improve.
Kind regards
It took a month to even receive the…
It took a month to even receive the product, and once I received the the items actually runs big so I couldn’t even use them after the wait.
19 juli 2025
Omdöme utan inbjudan
Svar från Sopula
Dear Keyeira Walker,
I’m really sorry to hear about the delay and sizing issue you experienced with your order. We completely understand how frustrating it can be to wait that long, only to find that the items don’t fit as expected.
If you’d like, we can assist you with return. Please reach out to our customer service team support@sopula.com directly, and we’ll do our best to make this right. Thank you for your patience, and we appreciate your feedback as we continue to improve.
Kind regards
Order Still Not Shipped
Order Still Not Shipped – Extremely Frustrating
I placed an order on August 7, 2025, and it is still showing “Awaiting Shipment.” Sopula’s website promises 1–3 business days for processing and 7–8 business days for shipping to Canada, but my order is now far beyond that timeframe.
I needed these items before September 4, 2025 for school. I have contacted support requesting a shipping update and tracking number, but received no timely response.
This delay is unacceptable. As a Canadian consumer, I am entitled to timely delivery of goods purchased, and failure to deliver may result in disputes through my payment provider and reports to consumer protection authorities.
I cannot recommend Sopula due to their unreliable shipping, lack of communication, and poor customer service.
1 star.
17 augusti 2025
Omdöme utan inbjudan
Svar från Sopula
Dear Nesma Eldik,
I sincerely apologize for the delay with your order and the lack of timely communication. We completely understand how important it is to receive your items on time, especially for something as important as school. This is absolutely not the experience we aim to provide, and I deeply regret the inconvenience it’s caused you.
I’ve escalated your case to our support team, and we’ll work to get your order shipped as soon as possible. You should also be receiving your tracking number shortly.
If you still feel that we haven’t met your expectations, please reach out to us directly, and we’ll discuss a resolution. We truly value your feedback and will use it to improve our service moving forward.
Kind regards
Excellent product
Excellent product, customer service is top tier. Will definitely order from them again. My son loves his clothes.
16 augusti 2025
Omdöme utan inbjudan
Svar från Sopula
Dear Leonie Rhoden,
Thank you so much for your kind words! We're thrilled to hear that your son loves his clothes and that you had a great experience with our customer service. We truly appreciate your support and look forward to serving you again soon!
Loved the product's design
Loved the product's design, very simple and straightforward website to order from.
16 augusti 2025
Omdöme utan inbjudan
Svar från Sopula
Dear Terrence Tompkins,
Thank you for your wonderful feedback! We're so glad you loved the design and found our website easy to use. Making your shopping experience smooth and enjoyable is our top priority. We look forward to having you shop with us again!
Svar från Sopula
Dear Jacqueline Hughes,
Thank you so much for your kind words! We're happy to hear you enjoyed our products and found the site easy to navigate. Your support means a lot to us — we look forward to serving you again soon!
Make great clothing and give out nice…
Make great clothing and give out nice discounts, one thing that I don't like is how long it takes to ship overall 5/5.
14 augusti 2025
Omdöme utan inbjudan
Svar från Sopula
Dear Aryan,
Thank you for your review and valuable feedback! We're thrilled to hear you love our clothing and discounts. We completely understand your concern about shipping times and are always working to improve in that area. We truly appreciate your support and look forward to making your next shopping experience even better!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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