The order took almost three weeks to ship out. A size medium fits more like a small or even an extra small. The shirts are very thin and some seem crooked. They will not provide a shipping label to re... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Hi there, my name is Geneva Moore-Comer. I placed an order for some shirts on Monday, August 24th, and I’ve been waiting for about two days for my clothes to ship. However, the tracking page still sho... Se mer
Företaget har svarat
Hi my name is Jacob brown and I ordered some stuff from this website and I be wanting for about 6 days since I order my clothes but the thing still says awaiting shipment and I really need those cloth... Se mer
Företaget har svarat
Ordered two weeks ago and still haven’t received any update of my package. Says awaiting shipment, but its been over the expected delivery date. I would rather have refund than waiting any longer.
Företaget har svarat
Företagsinformation
Skrivet av företaget
Sopula is committed to providing high quality, trend-driven graphic clothing. We offer a range of unique, youthful and eye-catching designs that cater to a wide range of styles and self-expression. Custom-made clothing. Shipping worldwide.
Kontaktuppgifter
2,5
Dålig
2 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
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ordered clothes for back to school for…
ordered clothes for back to school for my son Aug 18 , processed shipping on 8/25 , now 9/3 received tracking info it does not work on the website track718 nothing is loading please provide updated shipping details or refund me my money back
3 september 2025
Omdöme utan inbjudan
Svar från Sopula
Dear Trelon,
Thank you for reaching out, and I’m truly sorry to hear about your experience. I completely understand your frustration, especially given the circumstances, and I want to sincerely apologize for any inconvenience this has caused you.
Could you please provide us with the order number or the email you used to place the order so that we can look into this issue? If you need additional assistance, please feel free to contact us at support@sopula.com. We will reply to you within 24 hours on our business days.
Best regards,
true to size really nice and comfy and…
true to size really nice and comfy and the graphics is REALLY , wasn’t expecting that , will be buying more soon!
21 augusti 2025
Omdöme utan inbjudan
Svar från Sopula
Dear Zaniya,
Thank you so much for your kind words! We're thrilled to hear that you found the sizing perfect and that you're happy with the comfort and quality of the graphics. We can’t wait to have you back for your next purchase! If you ever need anything, don’t hesitate to reach out. Thanks again for choosing us!
My package is still awaiting shipment…
My package is still awaiting shipment and i ordered it a went ago and i need it for specific date order id DNP94394
1 september 2025
Omdöme utan inbjudan
Svar från Sopula
Dear Ziza James,
Thank you for reaching out and sharing your concerns. We sincerely apologize for the delay in shipping your order. Due to a temporary overload in our warehouse, there has been a slight delay in processing and dispatching your shipment. Please rest assured that your package is fully prepared and will be shipped first priority.
We understand how frustrating this situation can be, and we truly appreciate your patience and understanding. To make up for the inconvenience caused, we would like to offer you a 5$ discount coupon, hoping it will make your experience with us a little better.
If you have any questions or would like further updates on your order, please don’t hesitate to reach out.
Kind regards,
NEVER ORDER FROM THIS COMPANY
NEVER ORDER FROM THIS COMPANY. I never received my order despite it saying it was delivered. I emailed the company and all I am getting is push back. I work from home and checked my front door and mailbox as soon as I received notice of delivery. THERE WAS NO PACKAGE. THIS COMPANY IS A SCAM!!!!!!!
30 augusti 2025
Omdöme utan inbjudan
Svar från Sopula
Dear ANONYMOUS,
We are truly sorry to hear about your experience.
Could you please confirm your shipping address and check with any neighbors or your local carrier in case the package was misdelivered? In the meantime, please feel free to contact us at support@sopula.com. We are happy to open an investigation with the courier to locate the package or offer a suitable resolution.
Kind regards,
Terrible SOPULA SHAME ON YOU
I ordered on 8/20/25 . Wait the processing time which they took the payment. I have reached out on numerous occasions about my order shipping just to be given the runaround. As of today my 8/31/25 my order has not shipped or I haven’t received a refund. I spent $430.00 for school clothes for my son . I will never purchase from them again !!!
20 augusti 2025
Omdöme utan inbjudan
Svar från Sopula
Dear MS “GOOGLE USER” MS,
First and foremost, we sincerely apologize for the inconvenience you've experienced regarding your order.
We genuinely value your feedback and are investigating the issue with urgency. While we strive to process and ship orders as quickly as possible, it appears there has been an unfortunate delay, and we understand your frustration with not receiving timely updates.Please know that we are committed to resolving this for you.Please don’t hesitate to contact our customer service team via support@sopula.com, and we’ll do everything we can to make this right.
Again, we apologize for the inconvenience, and thank you for bringing this matter to our attention.
Warm regards
I’m wondering about the status of my…
I’m wondering about the status of my order NIY97947 placed on 8/26 - it has yet to be shipped. After reading reviews I’m seeing there is an extreme delay.
26 augusti 2025
Omdöme utan inbjudan
Svar från Sopula
Hello Richard,
Thank you for reaching out and sharing your concerns. We sincerely apologize for the delay in shipping your order. Due to a temporary overload in our warehouse, there has been a slight delay in processing and dispatching your shipment. Please rest assured that your order is fully prepared and will be shipped as soon as possible.
We understand how frustrating this situation can be, and we truly appreciate your patience and understanding. To make up for the inconvenience caused, we would like to offer you a 5$ discount coupon, hoping it will make your experience with us a little better.
If you have any questions or would like further updates on your order, please don’t hesitate to reach out.
Kind regards
I ordered my shirt August 3rd and I…
I ordered my shirt August 3rd and I still haven’t received it and it’s about to be a whole month later. I won’t ever order from here again.
3 augusti 2025
Omdöme utan inbjudan
Svar från Sopula
Dear Samiya Blount,
Thank you for reaching out, and we truly apologize for the delay with your order.
Upon reviewing your order, it appears that your package is currently in customs clearance, which can sometimes cause delays beyond our control. We want to assure you that we are closely monitoring the situation and are in communication with the shipping carrier to expedite the process as much as possible.
We understand how disappointing this is, and we’re doing everything we can to get your shirt to you as soon as possible. Please don’t hesitate to reach out to our customer service team via support@sopula.com if you have any further questions or concerns.
Again, we sincerely apologize for the inconvenience, and thank you for your patience.
Best regards
ive been seeing people saying they…
ive been seeing people saying they orders havent came and i wanna know if this clothing brand is legit gonna come im really gonna be disappointed if i js wasted 83$ for no reason and if this isint legit and i dont get my order i was a refund my order number is ILB13213
29 augusti 2025
Omdöme utan inbjudan
Svar från Sopula
Dear luis lazu,
Thank you for bringing this matter to our attention. I apologize firstly for the inconvenience of delivery brought you.
We understand your concern and can assure you of lawful operation of our company.This is international logistics, time will be more longer.Your order is still in transit. This is your tracking number :JSEHZ2500083606YQ and you can track via https://www.track718.com/en/ .Hope you can receive it soon.
Kind regards
I was suppose to get my order…
I was suppose to get my order yesterday. Every time I go on to track my status it says that it's still in China or the page just keeps spinning and erroring out. This place does not seem legit. Do not buy from here if you don't want to be scammed.
29 augusti 2025
Omdöme utan inbjudan
Svar från Sopula
Dear Tina,
Thank you for bringing this to our attention. We are very sorry for the delay in receiving your order and the issues you've encountered with tracking.
It seems there may be a delay with the tracking updates, and we’re working with our shipping partners to resolve the issue as quickly as possible. We assure you that your order is on its way and we’ll keep you updated with any new information as soon as we have it.
Please feel free to reach out to us directly with your order number, and we will do everything we can to get this sorted out for you.Thank you for your patience.
Best regards
Scam!!!!! Buyers Beware
I ordered items for my son for school and they have not even shipped yet. I was told the items would be shipped but it still says awaiting shipment.I do not recommend buying products from this company because they lied on the website about the shipping time.They do not care about their customers.I’m writing a review hoping I receive the order because it seems like a lot of customers have been scammed. My order is #LBO06467 I would like it to be shipped by the end of the day because that is what was promised. Thank you!
*New update as of 9/12….I received my items but the quality is horrible!!! You can purchase the same items for cheaper on SHEIN and my sons shirt was misspelled and they’re giving me the run around in regards to a refund.Its a scam so beware
12 augusti 2025
Omdöme utan inbjudan
Svar från Sopula
Dear Krystle Milbourne,
Thank you for sharing your concerns, and we sincerely apologize for the delay in shipping your order. We completely understand how important it is to receive your items on time, especially for school.
Your order #LBO06467 and can confirm that it is scheduled for shipment today. You should receive a tracking update shortly. We understand the frustration of waiting, and we truly appreciate your patience.
Please don’t hesitate to contact us directly if you have any more questions or need further assistance. We’re committed to making this right and ensuring your experience with us improves going forward.
Best regards
Thank you Reviews
Thank you Reviews. This is the reason I always read Reviews I was bout to spend $500 on t shirts and hoodies for my son's in the 11th grade but the Reviews saved me money and drama ..Another store will get it now
26 augusti 2025
Omdöme utan inbjudan
Svar från Sopula
Dear tommy mac,
Thank you for sharing your feedback with us. We truly value customer opinions, as they help us improve our services. We understand your frustration and are sorry to hear that our products didn’t meet your expectations.
We work hard to provide quality items, but we also understand that each customer’s experience is unique. We would love the opportunity to address any concerns you have and make things right if possible. If you’d like, feel free to reach out to us directly via support@sopula.com, and we’ll do our best to resolve the issue.
Kind regards
The products are very nice and the…
The products are very nice and the purchase was smooth with no complications
26 augusti 2025
Omdöme utan inbjudan
Svar från Sopula
Dear ian machiaverna,
Thank you for your wonderful feedback!
We're thrilled to hear that you’re happy with our products and that your shopping experience was smooth and hassle-free. Your satisfaction means everything to us.
We truly appreciate your support and look forward to serving you again!
I accidentally ordered the wrong color…
I accidentally ordered the wrong color shirt. I noticed it immediately and emailed them. They changed the order to the correct color in less than 12hrs. I consider that quick customer service! Will definitely order again!
27 augusti 2025
Omdöme utan inbjudan
Svar från Sopula
Dear Vicki,
Thank you so much for your kind words and support! 😊
We’re glad we could quickly assist with your order and get you the right color shirt. Providing fast and helpful service is something we truly care about, and it means a lot to know you had a great experience.
We look forward to serving you again soon.
Have a wonderful day!
Subject: Final Request – Order #JEX20442 (Placed August 1st)
Dear Sopula Support,
I placed my order (#JEX20442) on August 1st, and it has now been almost a full month without shipping confirmation or a tracking number. Your responses have been vague and repetitive, without providing an exact update.
• Issue me a full refund immediately.
If neither action is taken, I will be forced to file a dispute with my payment provider and leave a detailed review of my experience.
I expect this matter to be resolved without further delay.
Best regards,
28 augusti 2025
Omdöme utan inbjudan
Svar från Sopula
Dear customer,
Thank you for reaching out and sharing your concerns. We sincerely apologize for the frustration this situation has caused. After reviewing your order #JEX20442, we noticed that the payment was unfortunately disputed, which resulted in the cancellation of the order.
Once again, we apologize for any inconvenience caused, and we appreciate your patience and understanding.
Best regards
Where's my order?
Been waiting like 5 days for my package now and it hasn't even been packaged, from now on I will start looking for reviews because this unacceptable. I been waiting patiently and now I'm worried because I looked at the reviews and people are saying their clothes aren't the same or the color is messed up, I just want good quality clothes.
27 augusti 2025
Omdöme utan inbjudan
Svar från Sopula
Dear Deshune Mcgary,
Thank you for sharing your concerns, and we sincerely apologize for the delay in processing your order.
Please rest assured that we take the quality of our products very seriously, and we aim to provide a positive experience for every customer. We’d love to look into this further and make things right for you. Could you please reach out to our customer service team directly with your order details? We’ll prioritize getting your order out to you and address any other concerns you may have.
Again, we apologize for the inconvenience, and we appreciate your patience. Your satisfaction is our top priority, and we hope to regain your trust.
Kind regards
Order No. KYR23250
Order No. KYR23250 So I really should have checked here before making a purchase. It seems people aren’t getting their orders until well after the posted processing and delivery ETA. I’ve been as patient as I could. And while unlike most merchants who wait until the item has shipped before processing payment. The payment to Sopula was cleared right away. Yet, no product. Then I get here and read that peoples orders aren’t even of quality. I would like one of two things- a shipping confirmation number or a full refund. There must be somewhere to report bad business practices and misleading consumers, surely there must.
17 augusti 2025
Omdöme utan inbjudan
Svar från Sopula
Dear Imani R,
Thank you for bringing this matter to our attention.We are sorry to have kept you waiting!
We have checked your order and your package has been created. We will send it to the service provider as soon as possible. Please rest assured that once the package is sent out, we will follow up on the transportation of the goods for you and urge the transportation service provider to complete the delivery of the goods as soon as possible. If you have any questions, we will get back to you as soon as possible. Thank you very much for your patience!
Best Regards
Reoccurring Problem
Looking at the reviews I noticed a reoccurring problem with this website and the would be the product won’t be shipped until the problem has been addressed. They do not care for the customer and don’t take action until the situation has been addressed. So now i’m writing a review so they don’t overlook my order and ship it until I say something. Please ship order LQA54672 by the end of this week because that is what is promised. Thank you
26 augusti 2025
Omdöme utan inbjudan
Svar från Sopula
Dear angelo aromin,
Thank you for bringing this matter to our attention.
Your order was shipped. The tracking numbers is JSEHQ2681791172YQ and you can track via http://www.17track.net/en .
Since there are too many parcels to be processed by the logistics company, the parcel information cannot be uploaded in time. Please do not rush to check. You can check again in 2 days.
Best Regards
Hello i have places my order with this…
Hello i have places my order with this website couple days ago, for a pricy sweatshirt. My package still says “awaiting shipment” this entire time with no update or change. My order ID is XYD43570. Please help me and update whatever's going with my package.
27 augusti 2025
Omdöme utan inbjudan
Svar från Sopula
Dear Eitan Canes,
Thank you for reaching out, and we sincerely apologize for the delay and any inconvenience caused.
Please rest assured that your order is currently still in production. As this item is made-to-order , it requires additional time to ensure the highest quality.
We truly appreciate your patience and understanding. Once the production is complete, your package will be shipped immediately, and you’ll receive a tracking update via email.
If you have any further questions or wish to make changes to your order, feel free to contact us anytime. We're here to help and want to make sure you have a positive experience with us.
Warm regards,
Thin cheap materials and prints
They send a thin cheap hoodie with designs that look like they could be washed off with water and dosent stick at all, took weeks to get one item and isn’t even the right measurements can’t even return it because they charge even more to send it back to the temu factory they got it from
25 augusti 2025
Omdöme utan inbjudan
Svar från Sopula
Dear Fia Togafau,
Thank you for your feedback. We’re truly sorry to hear that you’re not satisfied with your recent purchase, and we sincerely apologize for the inconvenience caused.
Please know that we always aim to provide clear product descriptions and sizing information, but we understand that expectations can differ. We’re also sorry for any frustration caused by the shipping time and return process.
Your concerns regarding the quality and design of the item have been noted, and we will be reporting this to our supplier for further review. In the meantime, we’d be happy to look into this further and see if we can offer a solution. Please reach out to our customer service team via support@sopula.com with your order number and photos of the product, and we’ll do our best to assist you.
Best regards,
Still waiting!!
Hi my name is Jacob brown and I ordered some stuff from this website and I be wanting for about 6 days since I order my clothes but the thing still says awaiting shipment and I really need those clothes on the 28th or sooner can you please make sure it gets here on the 28th Thank you. Here is my shipping code GYY91248
19 augusti 2025
Omdöme utan inbjudan
Svar från Sopula
Dear Jacob Brown,
Thank you for reaching out, and we sincerely apologize for the delay in shipping your order.
We understand how important it is for you to receive your clothes by the 28th, and we are currently working to process your order as quickly as possible.We will do everything we can to expedite the shipping.Once your order has shipped, you will receive a confirmation email with tracking information.
Thank you for your patience and understanding. If you have any further questions or concerns, feel free to contact us anytime.
Best regards,
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