The order took almost three weeks to ship out. A size medium fits more like a small or even an extra small. The shirts are very thin and some seem crooked. They will not provide a shipping label to re... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Hi there, my name is Geneva Moore-Comer. I placed an order for some shirts on Monday, August 24th, and I’ve been waiting for about two days for my clothes to ship. However, the tracking page still sho... Se mer
Företaget har svarat
Hi my name is Jacob brown and I ordered some stuff from this website and I be wanting for about 6 days since I order my clothes but the thing still says awaiting shipment and I really need those cloth... Se mer
Företaget har svarat
Ordered two weeks ago and still haven’t received any update of my package. Says awaiting shipment, but its been over the expected delivery date. I would rather have refund than waiting any longer.
Företaget har svarat
Företagsinformation
Skrivet av företaget
Sopula is committed to providing high quality, trend-driven graphic clothing. We offer a range of unique, youthful and eye-catching designs that cater to a wide range of styles and self-expression. Custom-made clothing. Shipping worldwide.
Kontaktuppgifter
2,5
Dålig
2 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
My order was prepared quick and my…
My order was prepared quick and my daughter loves her shirt. We will be ordering again. Thank you!
5 september 2026
Omdöme utan inbjudan
Svar från Sopula
Dear Zyon Devane,
Thank you so much for your lovely review! We are glad your order was prepared quickly and that your daughter loves the shirt. Looking forward to your next order!
Delivery Concerns
Hi there, my name is Geneva Moore-Comer. I placed an order for some shirts on Monday, August 24th, and I’ve been waiting for about two days for my clothes to ship. However, the tracking page still shows that they’re awaiting shipment. I need these clothes by Monday, August 31st, or sooner, as they’re for my daughter. I kindly request that you prioritize getting my clothes to me by the 31st. Thank you for your attention to this matter. Here’s my shipping code: MRC48721. Have a great rest of your week.
25 augusti 2026
Omdöme utan inbjudan
Svar från Sopula
Dear Geneva Moore‑Comer,
We are very sorry to hear your order MRC48721 is still awaiting shipment after your purchase on August 24th. We completely understand your urgency, since these shirts are needed for your daughter by August 31st.
We have flagged your order for priority handling with our warehouse to get it dispatched at the earliest possible time. You will get an email immediately once it ships with updated tracking details.
If any issues arise that may impact your delivery timeline, our team will contact you promptly. Thank you for your feedback and your understanding.
Kind regards,
The order took almost three weeks to…
The order took almost three weeks to ship out. A size medium fits more like a small or even an extra small. The shirts are very thin and some seem crooked. They will not provide a shipping label to return but instead suggested to keep the shirts and offer a coupon for next order. My son ordered good lesson to read reviews first before ordering.
25 augusti 2026
Omdöme utan inbjudan
Svar från Sopula
Dear Michele,
We sincerely apologize for the delay in shipping, as well as the issues you experienced with the sizing and quality of the shirts. We understand how disappointing it is to wait so long for an order and then find that the items are not what you expected.
We also apologize that our proposed solution did not adequately address your concerns. We certainly don’t want you to feel that your feedback has been dismissed.
We’d really appreciate the opportunity to look into your order personally and find a better solution for you. Please contact our customer service team with your order number so we can review the situation and assist you further.
Thank you again for bringing these issues to our attention. Your feedback is valuable to us, and we’ll use it to improve both our products and service.
Kind regards
Svar från Sopula
Dear Michelle,
Thank you so much for your wonderful feedback! We’re delighted to hear that you’re happy with the quality and fast delivery. We truly appreciate your support and hope to serve you again soon!
Love the shirt but I couldn’t fit it so…
Love the shirt but I couldn’t fit it so I give it to my sister and she loved it and they came on time because I needed it be for August 25th and it came early soo yea loved it
24 augusti 2026
Omdöme utan inbjudan
Svar från Sopula
Dear Shanice Johnson,
Thank you so much for your lovely review! We’re so happy to hear that your sister loved the shirt, and even happier that it arrived early enough for August 25th! We really appreciate your support and hope you both enjoy it!
I love sopulaaa
I love sopulaaa, they actually deliver and it looks exactly how it looks on the website. But if you’re a girl, get small or an xs. Their clothes run big but overall I love the shirt
20 augusti 2026
Omdöme utan inbjudan
Svar från Sopula
Dear Kalanii,
Thank you so much for your lovely review! We’re so happy to hear that you love your Sopulaaa shirt and that it looks just like it does on our website! Your sizing tip is super helpful too. We truly appreciate your support and hope you enjoy wearing your new favorite!
Kind regards
I wish I could give 0 stars
I wish I could give 0 stars! First, they advertise receiving your package at a time frame that they do not uphold which is fraud. I placed an order on Aug 4th and IMMEDIATELY asked for a refund 5 mins after placing the order after reading all the negative reviews and the response was the same each time I requested a refund and to cancel the order “our warehouse is backed up because of back to school orders”. BULLSH!T…if it’s backed up make that known on your website that you wont receive your package in 8-11 business days and instead in 30 plus business days. DO NOT order from this site. I will be contacting my bank to place the dispute for delayed service. This is absolutely ridiculous. And after reading EVERYONES reviews about the exact same thing and watching them comment under each person that the warehouse is backed up makes me never want to order ever again. That is just very unprofessional. You mean to tell me your warehouse has been backed up for months yet you’re still advertising on your website that packages will be received in 8-11 business days instead of being honest that it will be 30 plus!
4 augusti 2026
Omdöme utan inbjudan
Svar från Sopula
Dear Camisha G,
We sincerely apologize for the frustration and disappointment this experience has caused you. We completely understand why you are upset, especially since you requested a cancellation shortly after placing your order and did not receive the resolution you expected.
We also apologize for the repeated responses regarding warehouse delays. We understand that simply explaining the situation does not resolve the inconvenience you experienced.
We would genuinely like the opportunity to look into your order and find the best possible resolution, whether that means assisting with a cancellation/refund or providing you with an accurate update on the shipment. Please send us your order number via private message so we can review this personally.
Thank you for bringing this to our attention. Your feedback is important to us, and we are sorry that we did not provide you with the level of service you expected.
Kind regards,
No delivery
I’m very disappointed with my order. I ordered three graphic tees on July 24th, and they were supposed to ship between August 5th–12th. I waited several extra days, but I still haven’t received my order or an update. I would like to either receive my packages as soon as possible or receive a full refund. Order ID: IEA95302
Thank you.
24 juli 2026
Omdöme utan inbjudan
Svar från Sopula
Dear KhloeB,
Thank you for reaching out, and we sincerely apologize for the delay and inconvenience caused.
We understand your frustration regarding the delayed delivery of your three graphic tees. We want to let you know that your order IEA95302 has already been shipped and is currently on its way to you.
We will send you a separate email shortly with the shipping and tracking information so that you can follow the latest delivery updates.We truly appreciate your patience and understanding while your order is in transit. We hope it reaches you very soon.
Best regards,
This website is FRAUD
This website is FRAUD , I ordered on July 31st, and still have not received my order. It’s about to be a month I have requested a refund numerous times without nothing still. They keep giving same Bullshit excuse like the ones already displayed. The company is fraudulent and a scam. Do not waste your time, I’m disputing with my bank due to not receiving my refund. I want my money now !! They website is
31 juli 2026
Omdöme utan inbjudan
Svar från Sopula
Dear Brelle Hicks,
We’re very sorry to hear about your experience and understand how frustrating it must be to have been waiting for your order and refund.
We take your concerns very seriously. We would like to clarify that we are a legitimate business and we never intend to leave our customers without a resolution. We would appreciate the opportunity to look into your case directly and resolve it properly.
Please contact our customer service team support@sopula.com with your order number so that we can locate your order and provide you with a clear update regarding the refund.
Thank you for bringing this matter to our attention.
Kind regards
I still ain’t get my stuff I ordered it…
I still ain’t get my stuff I ordered it 1-2 weeks and it says 7 days I never got my stuff.
10 augusti 2026
Omdöme utan inbjudan
Svar från Sopula
Hi,
Thank you for purchasing on our website.Due to the back-to-school season, we are currently experiencing a significant increase in order volume. As a result, your order may take a little longer than the estimated shipping time to be processed and shipped.
Please be assured that your feedback is important to us, could you please provide us with the order number or the email you used to place the order so that we can look into this issue? If you need additional assistance, please feel free to contact us at support@sopula.com. We will reply to you within 24 hours on our business days.
Best regards,
Selling fake copies of clothing brands…
Selling fake copies of clothing brands with registered trademarks - it's fake!!
14 augusti 2026
Omdöme utan inbjudan
Svar från Sopula
Dear SRock Streetwear,
Thank you for bringing this to our attention. We take allegations regarding counterfeit products and trademark infringement very seriously.We would like to investigate the specific order and review the product details carefully.
please contact our customer service team via support@sopula.com. Our dedicated service team will assist you and resolve your issue as soon as possible after receiving your email.
We appreciate you giving us the opportunity to investigate and resolve your concerns.
Kind regards
Ordered two weeks ago and still haven’t…
Ordered two weeks ago and still haven’t received any update of my package. Says awaiting shipment, but its been over the expected delivery date. I would rather have refund than waiting any longer.
9 augusti 2026
Omdöme utan inbjudan
Svar från Sopula
Dear O Shhy,
We are truly sorry for the long‑delay issue of your order placed two weeks ago. We totally get you do not want to keep waiting and prefer a refund.
This unexpected delay might be caused by warehouse backlog. Please send us your order number, we will look into your case right away and get back to you with a feasible solution shortly.
Best regards,
Great options love the clothes just a…
Great options love the clothes just a little hard to navigate
6 augusti 2026
Omdöme utan inbjudan
Svar från Sopula
Dear Naher Bana,
Thank you so much for your kind review! We’re delighted to hear that you love our clothing selection. We appreciate your feedback about the navigation experience and will continue working on making our store easier and more convenient to browse.
Thanks again for your support, and we hope you enjoy your new outfits!
Best regards,
NO PACKAGE
I still haven’t received my package and its still says awaiting shipment, been like this for 10 days, when is my package getting delivered??
24 juli 2026
Omdöme utan inbjudan
Svar från Sopula
Hello
I apologize for any inconvenience this may have caused.
We understand your concerns and assure you that our company operates legally. Due to a recent surge in orders at the factory, your order has been delayed by a few days. Please rest assured that we will immediately urge the warehouse to prioritize your shipment to ensure our customers receive their packages promptly! Could you please provide your order number? If you are unable to share this information here, please contact our customer service team directly at support@sopula.com, and I will review and prioritize your order.
Thank you again for your patience; we are working diligently to resolve this issue.
Wishing you all the best.
lied about material and delivery.
Delivery was delayed twice and took over a month and after my crewneck finally arrived it was made of worst grade polyester instead of advertised cotton-blend, even sizing isn't in range of ordered one, not to mention that their tiktok add was filmed on asterisks404 product and not their own which i didn't realised at first. Only solution there is refund at this point.
4 augusti 2026
Omdöme utan inbjudan
Svar från Sopula
Dear Kejzi israel,
We’re sorry to hear that your experience did not meet your expectations. We understand your frustration regarding the delivery delay and the concerns you raised about the product quality and sizing.
We always aim to provide accurate product information and a positive customer experience, so we take your feedback seriously. We’re disappointed to hear that the item you received did not match what you expected.
We would appreciate the opportunity to look into this further and help resolve the issue. Please contact our customer support team via support@sopula.com with your order details so we can assist you with the best possible solution.
Thank you for sharing your feedback — it helps us identify areas where we can improve.
Kind regards
Bad experience
No matter how many times i email them, its still yet to be shipped, i been waiting for almost two weeks now my order number is MQP38903. PLEASE SHIP IT! or send me a refund.
2 augusti 2026
Omdöme utan inbjudan
Svar från Sopula
Dear Angeline Jacques,
We sincerely apologize for the delay with your order MQP38903. We completely understand your frustration, especially after waiting for almost two weeks without receiving a shipping update.
We would like to let you know that your order has not been shipped yet, and our team is currently working on checking the reason for the delay and arranging the next steps as soon as possible.
We truly appreciate your patience and apologize for the inconvenience this has caused. We are prioritizing your order and will provide you with an update once we have more information.
Thank you for your understanding and for giving us the opportunity to resolve this for you.
SERVICES
I wanted to order some clothes for college and I leave on the 11th, I see that there are constant reviews about the delivery service so I try to cancel and they try to convince me to keep the order. I say no I can't take that chance and now I get no reply. I just want my refund, the order isn't even processed. The order number is ZCX18038. But I requested a cancel right after I bought it, to say I couldn't because its been "processed is unfair seeing as yall ignored me all day to that point"
30 juli 2026
Omdöme utan inbjudan
Svar från Sopula
Dear chase mister,
We totally understand your worry. You need the items for college before you leave on the 11th, and it makes sense you don’t want to take any risks after reading delivery feedback. We are sorry for the lack of reply earlier.
Please send over your order number, and we will verify right away. If your order hasn’t been processed yet, we will proceed with your refund request immediately.
Looking forward to your reply.
Need it by the 5th of august and it…
Need it by the 5th of august and it still hasn’t even shipped yet, seen bad reviews lets see if it actually comess!!
26 juli 2026
Omdöme utan inbjudan
Svar från Sopula
Dear Shania Watson
Hi, thank you for sharing your feedback. We completely understand your concern about needing the item by August 5th. We’re sorry for the worry caused by the shipping delay.
Your order is being processed and we are working to get it shipped as soon as possible. We’ll keep an eye on the tracking updates and do our best to make sure it reaches you as quickly as possible.
We appreciate your patience and hope the item arrives on time and meets your expectations.
I ordered my shirt July 17th and it still says awaiting shipment I will need a refund if it stills says awaiting shipment by august2nd
I ordered my shirt July 17th and I also ordered more things from different websites everything else came but not my shirt from sopula I ordered because I really wanted the shirt but now I’m asking nicely for a refund if my order still says awaiting shipment by august 2nd!
28 juli 2026
Omdöme utan inbjudan
Svar från Sopula
Hi,
We are truly sorry your shirt order placed July 17th is still awaiting shipment. We understand your frustration, especially since your other purchases have already arrived.
Your order has been prioritized by our warehouse. We are striving to ship your item by August 2nd.
We will contact you as soon as it is dispatched. Thank you for your patience.
Best regards,
Easy to order
23 juli 2026
Omdöme utan inbjudan
Svar från Sopula
Dear Sherry Marshall,
Thank you for your support! We're delighted you had a pleasant shopping experience. We are committed to creating a simpler and easier shopping website, and your positive feedback is our motivation!
We sincerely hope to have more opportunities to serve you. Wishing you a happy life!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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