The order took almost three weeks to ship out. A size medium fits more like a small or even an extra small. The shirts are very thin and some seem crooked. They will not provide a shipping label to re... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Hi there, my name is Geneva Moore-Comer. I placed an order for some shirts on Monday, August 24th, and I’ve been waiting for about two days for my clothes to ship. However, the tracking page still sho... Se mer
Företaget har svarat
Hi my name is Jacob brown and I ordered some stuff from this website and I be wanting for about 6 days since I order my clothes but the thing still says awaiting shipment and I really need those cloth... Se mer
Företaget har svarat
Ordered two weeks ago and still haven’t received any update of my package. Says awaiting shipment, but its been over the expected delivery date. I would rather have refund than waiting any longer.
Företaget har svarat
Företagsinformation
Skrivet av företaget
Sopula is committed to providing high quality, trend-driven graphic clothing. We offer a range of unique, youthful and eye-catching designs that cater to a wide range of styles and self-expression. Custom-made clothing. Shipping worldwide.
Kontaktuppgifter
2,5
Dålig
2 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Order
Hello my name is Aryanna Childers , this is my first time ordering from Sopula and I know back to school is coming up but I ordered this shirt on July 6th and it’s Currently July 22nd and I need this shirt before August 3rd so that’s why I ordered the shirt so early thinking it would come but everyday I check to see if it says shipped but every time I check it says awaiting shipment so I’m guessing that means my order hasn’t even been touched I genuinely need this shirt before August 3rd and I’m trying to give grace but jeez it’s been 2 weeks! I’ve sent a email asking for an update and I got no response.. all I ask for is for my order to be here before August 3rd my order is FIX02334 Please just get my shirt to me
21 juli 2026
Omdöme utan inbjudan
Svar från Sopula
Hi Aryanna Childers,
We are extremely sorry for the long delay on your order FIX02334 and sorry we missed your previous email.
A massive wave of back-to-school orders created a heavy backlog at our warehouse, leading to slow order processing. Your order has now been marked as high priority.
We are working urgently to get your shirt shipped as soon as possible and will make every effort to guarantee delivery before August 3rd. Tracking details will be shared instantly once dispatched.
Thank you for your patience.
GIVE ME A REFUND.
GIVE ME A REFUND, JUST HORRIBLE.
Dear Sopula,
I ordered these clothes like 2 days ago. I was skeptical when it said 3-4 week shipment. And I regret ordering off of there. $102.19 down the drain. I want a REFUND IMMEDIATELY. Your crappy shipment times and quality that I’m hearing about won’t sit right with me. Even SHEIN does better than you guys. CANCEL my order and give me a REFUND IMMEDIATELY. I don’t want any complementary coupons or anything. I just want my money back. And of course , after I order I see all the bad reviews. If I don’t get my money back this WILL be taken up. I’m not joking. Here is my shipment ID: XSU12338.
Warm regards,
Faith.
13 juli 2026
Omdöme utan inbjudan
Svar från Sopula
Dear danxllez,
Thank you for reaching out, and I’m truly sorry to hear about your experience. I completely understand your frustration, especially given the circumstances, and I want to sincerely apologize for any inconvenience this has caused you. Please know that I take your concerns seriously, and I’ll be reviewing your order details right away. I’ll follow up with you shortly to assist further and ensure we work toward a resolution.
Kind regards
It was easy to navigate the website
It was easy to navigate the website
12 juli 2026
Omdöme utan inbjudan
Svar från Sopula
Dear Allie,
Thank you for your support. We're glad you had a pleasant shopping experience!
We are committed to creating a simpler and easier shopping website. Your positive feedback is our motivation. If you have any other ideas or suggestions, please feel free to let us know. Our valuable customer opinions are what drive our progress.
Hey it’s me again I requested for an…
Hey it’s me again I requested for an refund and never got responded back too order number #LTP40390 after I did a review they emailed me saying it’s still not shipped out it’s been over 2 weeks and technically I can still receive my refund I contacted support
1 juli 2026
Omdöme utan inbjudan
Svar från Sopula
Dear Tianna,
Apologies for the inconvenience, and thank you for your patience. I have already followed up with our warehouse team to prioritize the shipment of your order. We are working hard to get it to you as soon as possible.
Your understanding is greatly appreciated, and we will keep you updated with any progress.
Thank you again for your patience!
Best regards
Svar från Sopula
Dear Sebi,
Thank you for your wonderful review! We're happy to know you were satisfied with our communication and quick response. We appreciate your support and hope to serve you again soon!
i’m still waiting on my order because i…
i’m still waiting on my order because i don’t know when it will arrive and i need my package before july 1st they won’t respond to me and i wasted a lot of money
21 juni 2026
Omdöme utan inbjudan
Svar från Sopula
Dear Jesusalberto Perez,
Hello, thank you for reaching out, and I’m really sorry to hear about the situation with your order.
Please allow me to look into this for you right away. Could you kindly share your order number or any relevant details so I can check the status and escalate this with the shipping team?
I’ll do my best to get a clear update for you as soon as possible and help find a solution.
Thank you for your patience, and again I sincerely apologize for the inconvenience caused.
great customer communication
i put in the wrong address and they helped me and sent me another package with the same hoodie i ordered they were so helpful
7 juni 2026
Omdöme utan inbjudan
Svar från Sopula
Dear kali,
Thank you so much for your kind words! We’re glad we could help and that your hoodie reached you safely. Your support means a lot to us, and we’re always here to help whenever you need.
Svar från Sopula
Dear David Lattimore,
Thank you so much for your wonderful feedback! We're delighted to hear you enjoyed our clothing. We will maintain and further improve our services to provide our customers with a pleasant shopping experience. If you have any other thoughts or suggestions, please feel free to let us know so we can help bring an even happier shopping experience to our customers!
Still going back-and-forth with this…
Still going back-and-forth with this scam company. Beware.
They continue to reply BS here and nothing is being done. I want my money back. DO NOT PURCHASE FROM THE SO CALLED BUSINESS
29 april 2026
Omdöme utan inbjudan
Svar från Sopula
Dear Stacy M. Dailey,
Thank you for reaching out, and I’m truly sorry to hear about your experience. I completely understand your frustration, especially given the circumstances, and I want to sincerely apologize for any inconvenience this has caused you. Please know that I take your concerns seriously, and I’ll be reviewing your order details right away. I’ll follow up with you shortly to assist further and ensure we work toward a resolution.
Kind regards
Still havent gotten my order
My order number is SVI30884. I ordered these clothes on the 11th of April for a trip on May 7th and haven't heard anything at all as to why they havent even shipped yet. I emailed support 3 times and even dmd the page on instagram and have heard nothing. My trip is mext week and I'm worried their not going to come in time next week. I wouldve been a little more patient had they at least communicated but its been complete radio silence on their end.
26 april 2026
Omdöme utan inbjudan
Svar från Sopula
Dear Michael Thompson,
Apologies for the inconvenience, and thank you for your patience. I have already followed up with our warehouse team to prioritize the shipment of your order. We are working hard to get it to you as soon as possible.
Your understanding is greatly appreciated, and we will keep you updated with any progress.
Thank you again for your patience!
Best regards
I ordered a Pink cross shirt and i am…
I ordered a Pink cross shirt and i am wondering how long will it take for you guys to ship it and is the quality a concern now that ive bought an item im seeing many negative reviews and im just hoping i get my product how long dose on shirt usually take to ship in the US? I also sent an email at heatonsawyer309@gmail .com if I could get a response I would appreciate it thank you have a great day 😊
26 april 2026
Omdöme utan inbjudan
Svar från Sopula
Dear Sawyer Heaton,
Hello, please don't worry, the system will automatically send the tracking number to you after the package is sent out, You can track it with the tracking number via https://www.17track.net/en, because there are a lot of packages recently, the tracking information of the package just sent cannot be updated in time , please check three days after receiving the tracking number.
If your order was still awaiting shipment，please don't worry, We are already preparing your products. We will urge the warehouse to arrange shipment as soon as possible.
Thank you very much for your understanding and patience.
the clothes are good but i would like baggy ones
the clothes are good but i would like to track my packages
7 april 2026
Omdöme utan inbjudan
Svar från Sopula
Dear Aveion Ferguson,
Hello, please don't worry, the system will automatically send the tracking number to you after the package is sent out, You can track it with the tracking number via https://www.17track.net/en, because there are a lot of packages recently, the tracking information of the package just sent cannot be updated in time , please check three days after receiving the tracking number.
If your order was still awaiting shipment，please don't worry, We are already preparing your products. We will urge the warehouse to arrange shipment as soon as possible.
Thank you very much for your understanding and patience.
best shirt ever
31 mars 2026
Omdöme utan inbjudan
Svar från Sopula
Dear Luis Garfias,
Thank you for your kind words! We are so happy to hear that you enjoyed our products. We strive to offer high-quality pieces at affordable prices, and we're thrilled that you found something you love. We look forward to seeing you again soon!
My shipping was fast and I my item in…
My shipping was fast and I got my item in less then a week. The product/material was great and made nicely. Any help I needed I got quick response and efficient help. They got a new customer … definitely will be ordering more !!!
15 mars 2026
Omdöme utan inbjudan
Svar från Sopula
Dear Sherrill w.,
Thank you so much for your wonderful review! We’re thrilled to hear that your order arrived quickly and that you’re happy with the quality of the product. It was our pleasure to assist you, and we’re delighted to have earned your trust as a new customer. We look forward to serving you again soon!
This company is a scam
This company is a scam. DO NOT ORDER!
WARNING!!
They will not give a refund!
SCAMMER
SCAMMER
Do not order from this company
27 november 2025
Omdöme utan inbjudan
Svar från Sopula
Dear Rosanne,
We are very sorry to hear about your experience. We take all concerns seriously and would like to resolve this issue for you. Please contact our customer support team at support@sopula.com so we can review your order and assist you with a refund or any other solution as quickly as possible.
We appreciate your feedback and hope to make things right.
Thank you,
Svar från Sopula
Dear AntoNeal Medlock,
We're delighted to hear you had a great experience with us!
We are committed to providing the best service to our customers, reflecting the high quality of our products.
If you have any questions, concerns, or comments, please feel free to contact us. We'd be happy to assist you.
Have a wonderful day
I ordered from here two weeks ago and I…
I ordered from here two weeks ago and I got my sweater yesterday. It looked and felt like it was made out of cheap material and string was coming out of it. And not mention it didn’t look like what the pictures were showing online. Im gonna order it one more time to see if I get what I paid for.
14 mars 2026
Omdöme utan inbjudan
Svar från Sopula
Dear Pedro Rodriguez,
We’re very sorry to hear that your sweater did not meet your expectations. This is not the experience we want our customers to have. We take quality and accuracy of our product images very seriously, and we sincerely apologize for any inconvenience caused by the material and workmanship issues you described.
We appreciate your willingness to give us another chance, and we will personally ensure that your next order is carefully inspected before it is shipped. Additionally, if you would like, we can offer a refund or exchange for the item you received. Please reach out to our customer service team so we can resolve this for you promptly.
Thank you for your feedback—it helps us improve.
Best regards,
Dont Waste your money
First, I did not receive an order number and had to email customers service with several different screenshots (bank payment, screenshots of items ordered) in order to get an order update. Clothes are coming directly from China, which is fine however they run small, I still have to return the clothes that was bought however due to their horrible return policy, I don't want to deal with them and will just donate the clothes $60.00 wasted. Don't waste your money.
14 februari 2026
Omdöme utan inbjudan
Svar från Sopula
Dear Jenn R,
Sorry to hear that the size of the product did not meet your expectations. I completely understand your frustration, especially given the circumstances, and I want to sincerely apologize for any inconvenience this has caused you. Please know that I take your concerns seriously, and I’ll be reviewing your order details right away. I’ll follow up with you shortly to assist further and ensure we work toward a resolution.
Kind regards
Do not order from this place
Do not order from this place. It’s a scam you will not get your stuff .
7 mars 2026
Omdöme utan inbjudan
Svar från Sopula
Dear Aidaen Mata，
We are very sorry to hear about your experience. We take all customer concerns seriously and want to make this right. Please contact us directly at support@sopula.com with your order details so we can investigate and resolve the issue as quickly as possible. Your satisfaction is important to us.
Kind regards
I’ve been ordering shirts for my…
I’ve been ordering shirts for my nephews. They love the styles and designs. I love how easy the order process is.
26 februari 2026
Omdöme utan inbjudan
Svar från Sopula
Dear Nai,
Thank you so much for your kind words! We're thrilled to hear that your nephews love the shirts and that you're enjoying the ordering process. We always strive to make shopping easy and enjoyable for our customers. If you need anything else, don't hesitate to reach out!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.