The order took almost three weeks to ship out. A size medium fits more like a small or even an extra small. The shirts are very thin and some seem crooked. They will not provide a shipping label to re... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Hi there, my name is Geneva Moore-Comer. I placed an order for some shirts on Monday, August 24th, and I’ve been waiting for about two days for my clothes to ship. However, the tracking page still sho... Se mer
Företaget har svarat
Hi my name is Jacob brown and I ordered some stuff from this website and I be wanting for about 6 days since I order my clothes but the thing still says awaiting shipment and I really need those cloth... Se mer
Företaget har svarat
Ordered two weeks ago and still haven’t received any update of my package. Says awaiting shipment, but its been over the expected delivery date. I would rather have refund than waiting any longer.
Företaget har svarat
Företagsinformation
Skrivet av företaget
Sopula is committed to providing high quality, trend-driven graphic clothing. We offer a range of unique, youthful and eye-catching designs that cater to a wide range of styles and self-expression. Custom-made clothing. Shipping worldwide.
Kontaktuppgifter
2,5
Dålig
2 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
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Dont order from them they customer…
Dont order from them they customer service answered me in a couple days not that bad but i ordered my item and it never shipped i got my refund thanks to chime quick they responded and said it shipped but a soon s chime refunded me they said the item was refunded i honestly think this site is a chance scam
23 september 2025
Omdöme utan inbjudan
Svar från Sopula
Dear Mcshevens,
Thank you for your feedback, and we're really sorry to hear about your experience. We understand how frustrating this situation must have been. Please know that we take customer satisfaction very seriously, and we’re constantly working to improve our processes.
It sounds like there was some confusion regarding your order and its status, and we sincerely apologize for any miscommunication. Our team is reviewing this case to ensure such issues don’t happen again in the future.
If there's anything further we can do to assist or clarify, please don’t hesitate to reach out. We truly value your business and hope to have the opportunity to serve you better in the future.
Kind regards
High prices and Poor People Quality
They used to be cool before they raised their prices. The quality is pretty bad but it used to be okay for the price you paid. Now you pay expensive prices for poor quality shirts. Sometimes the designs aren’t even centered on the shirts. Plus the shirts dont match the pics.
14 juli 2025
Omdöme utan inbjudan
Svar från Sopula
Dear Blair,
Thank you for sharing your feedback. We’re genuinely sorry to hear that your recent experience didn’t meet your expectations.
We’ve been working hard to improve our offerings, but it seems we missed the mark with your recent purchase, and for that, we sincerely apologize. We take quality and design seriously, so we’ll be investigating the issues you’ve mentioned, including the centering of the designs and the differences between the images on the site and the shirts themselves. Your input helps us make better decisions moving forward.
If you'd like, we’d be happy to assist you with a return, or offer a resolution that works for you. Please reach out to our customer service team at support@sopula.com, and we’ll do our best to make things right.
Best regards,
Order No. JJY06143
order has been in awaiting shipment for almost a 3 weeks. no tracking or anything. stay away from this site.
9 oktober 2025
Omdöme utan inbjudan
Svar från Sopula
Dear gus,
I'm truly sorry to hear that your order has not been shipped yet. In special circumstances such as holidays or increased order volume, the delivery time may be slightly longer than expected.Please rest assured that we have urged our staff to pack the products for customers as soon as possible.We appreciate you bringing this to our attention and will use your feedback to improve our processes.
kind regards,
Horrible
Order ID- LIU36647
2 full weeks and still awaiting shipment. No updates no response to emails.
24 september 2025
Omdöme utan inbjudan
Svar från Sopula
Dear Jaden DeLuca,
Sorry to have kept you waiting!
We have checked your order and your package has been created. We will send it to the service provider as soon as possible. Please rest assured that once the package is sent out, we will follow up on the transportation of the goods for you and urge the transportation service provider to complete the delivery of the goods as soon as possible. If you have any questions, we will get back to you as soon as possible. Thank you very much for your patience!
Kind regards
I have order number NZJ24450 and it…
I have order number NZJ24450 and it says its still awaitng shipping, I have been waiting long and it was suppose to be shipped out by yesterday and i never got confrimation i jusr wanna know whats up with the long wait time and i want my cloths because the desinges are cool asf
6 oktober 2025
Omdöme utan inbjudan
Svar från Sopula
Dear vincent biriki,
I'm truly sorry to hear that your order has not been shipped yet. In special circumstances such as holidays or increased order volume, the delivery time may be slightly longer than expected.Please rest assured that we have urged our staff to pack the products for customers as soon as possible.We appreciate you bringing this to our attention and will use your feedback to improve our processes.
Kind regards
They haven’t shipped my order out in…
They haven’t shipped my order out in two weeks order #CHY62899 so I won’t have clothes for my bday either I’m guessing.. looking into getting a refund or disputing with my bank they’ve been avoiding me honestly seems like bad business all around & haven’t even received a delivery or tracking number within my 11 days of waiting i highly recommend don’t buy here UPDATE IVE RECEIVED MY ORDER SHIPPINH NUMBER I was scared but they DID send it
21 september 2025
Omdöme utan inbjudan
Svar från Sopula
Dear Joe Irving,
Thank you for reaching out, and I’m truly sorry to hear about your experience.I want to confirm that your order CHY62899 was shipped out yesterday. We understand that the tracking information has not been updated yet, and we sincerely apologize for the delay.This is your tracking number :JSEIQ3093472506YQ and you can track via https://www.track718.com/en/ .Hope you can receive it soon.
Kind regards
It’s solid
It’s solid, the only thing that’s bad is the tracking. I haven’t got any updates on the package and its almost 11 days. My order number is;UBL16962. I tried emailing sopula, they claim that they’ll get to it in 24-48 hours. It’s already been 3 days.
4 oktober 2025
Omdöme utan inbjudan
Svar från Sopula
Dear Jaiden Obasuyi,,
Thank you for reaching out and for your patience. I want to confirm that your order UBL16962 was shipped out yesterday. We understand that the tracking information has not been updated yet, and we sincerely apologize for the delay.This is your tracking number :4PX3002071218060CN
and you can track via https://www.track718.com/en/ .Hope you can receive it soon.
Kind regards
Have waited over 9 days and my order…
Have waited over 9 days and my order says processing i have sent a email to them and they still haven’t responded after 2 business days. So frustrated.
3 oktober 2025
Omdöme utan inbjudan
Svar från Sopula
Dear Tristan Schwarz,
Thank you for taking the time to share your shopping experience with us. We're sorry to hear that your order was never received. We apologize for the lack of timely communication from our team, which led to a frustrating shopping experience.
Could you please provide us with the order number or the email you used to place the order so that we can look into this issue? If you need additional assistance, please feel free to contact us at support@sopula.com. We will reply to you within 24 hours on our business days.
Best regards,
ITS BEEN 1 year specifically March 3 of…
ITS BEEN 1 year specifically March 3 of 2024 i haven’t got my stuff I messaged them with an email. They replied, said it was the wrong address it wasn’t but I still fixed the address I said on an email I fixed it. Can you ship it? No reply back it’s been a year. I still haven’t got my stuff I spent $65 for no reason I can’t get a refund. I can’t get the clothes. I can’t get nothing I want my money back or at least want the clothes they are a scam do not order because i STILL haven’t got my clothes
28 september 2025
Omdöme utan inbjudan
Svar från Sopula
Dear Niyah Clue,
Thank you for your feedback, and we sincerely apologize for the inconvenience you have experienced. We attempted to resolve this with the information available to us, but unfortunately, as the address was not fully accurate, we cannot be held responsible for the delivery failure.
We recommend double-checking shipping details before finalizing orders in the future, as we cannot issue refunds or replacements for undelivered packages caused by incorrect or insufficient address information.Again, we deeply regret that your experience was not as expected and hope you will consider this when placing future orders.
Thank you for your understanding.
Best regards,
No way to return the items
Don't order from here. My son ordered 2 pairs of sweatpants. They came and they did not fit. So, he wanted to return them. He could not speak to a live person so we could only email. After 3 emails and 1 week of going back and forth... along with them requesting photos of the items... they said the following: "All returns need to be returned to China. The freight incurred by the return shall be borne by the buyer. Due to high shipping fee and long transportation, will you consider a 20% coupon and keep the items or send the items to your friends?" Come on... scam artists. Plus the quality of the pants fabric is bad. Warned my son next time he orders clothes it needs to be from a brand name company or amazon.
23 september 2025
Omdöme utan inbjudan
Svar från Sopula
Dear Terri Ann Palmer,
Thank you for sharing your feedback. We sincerely apologize for the inconvenience and frustration you’ve experienced with our product and return process.
Regarding the return process, we acknowledge that the international shipping costs can be high, and we are continuously working to improve our return policy to better accommodate our customers. We always aim to provide alternative solutions when returns are costly, such as offering a discount or a replacement, but we understand this may not have been ideal in your case.
Please rest assured that your concerns about product quality have been taken seriously. We will review our product specifications and suppliers to ensure future improvements. We are committed to providing better service and a higher-quality experience to all of our customers.
Again, we apologize for any inconvenience caused and appreciate your understanding.
Best regards,
Order UBJ83309 i ordered and didnt even…
Order UBJ83309 i ordered and didnt even get a a tracking number or an email with my cart hours later i contacted support and they said they dont see my order seriously i spent 50
17 september 2025
Omdöme utan inbjudan
Svar från Sopula
Dear Emmanuel Tauro,
Hello, I'm sorry that I can't find the order using the changed order number UBJ83309. Please confirm whether the transaction is successful, or you can provide information to our customer service team, such as the transaction number or the email address and name when placing the order.Rest assured, we are committed to resolving this for you as quickly as possible.
Kind regards
Still haven’t received my package or…
Still haven’t received my package or shipping status or information (CSX74798) when will my order get here???
10 september 2025
Omdöme utan inbjudan
Svar från Sopula
Dear zaria peters，
We are sincerely sorry for the inconvenience to you. Your order has not been sent yet. Since our products are all customized and produced by our factory, a little production cycle is required. We found that your order is being prepared. We have urged the factory to complete your product as soon as possible for you. After the product arrives, we will arrange delivery for you as soon as possible. The shipment of your package will be arranged as soon as possible and you will receive a shipping notification email from us once your package has been sent out. Please do not worry and wait patiently.
Best regards
Solo me robaron mi dinero ,más de un…
Solo me robaron mi dinero ,más de un mes esperando mi orden y no llega
8 augusti 2025
Omdöme utan inbjudan
Svar från Sopula
Dear Silvia Chávez，
Thank you for your patience, and we sincerely apologize for the delay in your order.
Unfortunately, the product you ordered is currently out of stock due to supply chain delays. We understand how frustrating this must be, and we truly regret the inconvenience caused.Please rest assured that we are doing everything we can to resolve this as quickly as possible. We will email you shortly to provide you with further information.
Kind regards
Order # JSEHH2111364920YQ
Order # JSEHH2111364920YQ
Recently made a purchase at the beginning of July and didn’t get it until the end of August on to finally get the package and the shirts were faded and two of the shirts the printing was on the BACK of the shirt and not the front , reached out to customer service via email and they told me nothing looked wrong with the shirts. I just want my refund cuz i won’t be shipping here again
1 september 2025
Omdöme utan inbjudan
Svar från Sopula
Dear Lancy,
Thank you for reaching out, and I’m truly sorry to hear about your experience. I completely understand your frustration, especially given the circumstances, and I want to sincerely apologize for any inconvenience this has caused you. Please know that I take your concerns seriously, and I’ll be reviewing your order details right away. I’ll follow up with you shortly to assist further and ensure we work toward a resolution.
Kind regards
Horrible
Ordered a shirt that clearly said kids on the description- waited 5 weeks and received an adult large. Upon requesting a return label- customer service merely responded that all of their sizes are adult. I sent them a copy of my order that says kids and requested a return label again- crickets…
4 september 2025
Omdöme utan inbjudan
Svar från Sopula
Dear Kimberly Rugh,
We apologize for the misunderstanding. We do not currently sell children's clothing on our website. The product you purchased is a children's printed short-sleeved shirt in adult size. You can find the product size chart on the website for comparison. It is not a children's size. To make up for the inconvenience caused, we would like to offer you a cash discount coupon, hoping it will make your experience with us a little better.
If you have any questions or would like further updates on your order, please don’t hesitate to reach out.
Best regards
My honest opinion about my experience
Honest opinion the customer service wasn’t as terrible as people said. It took 4 weeks to get my package. The material isn’t that bad to be honest and I didn’t get nothing polyester and the cotton is comfortable.They also gave me a free t shirt too which is kinda nice.I’m happy with the clothes I got .But to be real with you this some clothes look like they were from shin which isn’t bad but for the prices it’s wild. If you’re getting them for someone or for yourself just know it’s going to take 4 weeks or even longer. Also a tip for customer service. Threaten the customer service with a refund and they would be more helpful to you. Overall Sopula isn’t a terrible clothing store but definitely not a great one either, theirs a lot of pros and cons but it’s your choice if you want to wait 4 weeks for clothes.
5 september 2025
Omdöme utan inbjudan
Svar från Sopula
Dear CapyBaraGod Capybara,
Thank you for your words. We understand the frustration of long shipping times and we apologize for the delay. We’re continuously working on improving our processes to get orders to you faster. Your tip for customer service is noted, and we’ll do our best to improve our communication and efficiency in the future.
We aim to offer good value for the prices we charge, and while we’re happy to hear the material met your expectations, we’ll continue to work on ensuring that every item meets the high standard we want for our customers.
Thanks again for your feedback! We hope you'll consider shopping with us again, and we'll make every effort to ensure a better experience next time.
Kind regards
I liked all the clothes and recently my…
I liked all the clothes and recently my stepdad helped me order some clothes and it’s been a few weeks now and I would like to get some feedback on it. Order ID #FQZ04433
5 september 2025
Omdöme utan inbjudan
Svar från Sopula
Dear Adrian Rubio,
Thank you for reaching out .Regarding your recent order #FQZ04433, it is still in transit at the moment. We understand the anticipation, and we apologize for the delay. You can expect an email soon with tracking information so you can monitor the progress of your shipment.
We appreciate your patience and understanding, and please feel free to reach out if you have any further questions. We're here to help!
Kind regards
I ordered my clothes im pretty sure the…
I ordered my clothes im pretty sure the 25th or 26th of august (ALT06180) that’s the code am I able to get a refund or when is it gonna be here
24 augusti 2025
Omdöme utan inbjudan
Svar från Sopula
Dear Lucas Martin,
Thank you for reaching out and for sharing your order details with us. We can confirm that your order has already been shipped and is currently in transit.As the order has already been dispatched, we are unable to process a refund at this stage. However, once the package arrives, we hope you'll be satisfied with your purchase. If you experience any issues or delays with the delivery, please don’t hesitate to contact us, and we'll assist you in resolving the situation.
We appreciate your patience, and thank you for shopping with us!
Kind regards
I been waiting about 8 days now for my…
I been waiting about 8 days now for my order
Order No. KNG85049 i just don’t wanna get scammed I hope they ship faster I really need those clothes
29 augusti 2025
Omdöme utan inbjudan
Svar från Sopula
Dear Darren Bonner,
Sorry to have kept you waiting! We have checked your order and your package has been created. We will send it to the service provider at first. Please rest assured that once the package is sent out, we will follow up on the transportation of the goods for you and urge the transportation service provider to complete the delivery of the goods as soon as possible. If you have any questions, we will get back to you as soon as possible.
Thank you very much for your patience!
Kind regards
If I could rate this a 0 I would
If I could rate this a 0 I would. Thank god my package actually came in. But. It’s literally worse than shein quality. Full polyester. High quality my butt. This is the worse quality hoodies ever. This website is genuinely a scam. I read reviews trying to keep my hopes up on it turning out good. Do not trust this website. Bad quality clothing and it’s so expensive. Scam scam scam
2 september 2025
Omdöme utan inbjudan
Svar från Sopula
Dear Ariana Garcia-Tran,
Thank you for taking the time to share your feedback. We're truly sorry to hear that your recent purchase did not meet your expectations.We strive to provide high-quality items to our customers, and we deeply regret that your experience was not reflective of that. Your feedback is incredibly important to us, and we will be reviewing our product offerings to ensure they align with our quality standards.
If you'd like, please feel free to reach out to our customer service team at support@sopula.com, and we will be happy to assist you with a return.
Again, we sincerely apologize for any inconvenience caused and appreciate your honesty.
Best regards,
Detta är Trustpilot
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