The order took almost three weeks to ship out. A size medium fits more like a small or even an extra small. The shirts are very thin and some seem crooked. They will not provide a shipping label to re... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Hi there, my name is Geneva Moore-Comer. I placed an order for some shirts on Monday, August 24th, and I’ve been waiting for about two days for my clothes to ship. However, the tracking page still sho... Se mer
Företaget har svarat
Hi my name is Jacob brown and I ordered some stuff from this website and I be wanting for about 6 days since I order my clothes but the thing still says awaiting shipment and I really need those cloth... Se mer
Företaget har svarat
Ordered two weeks ago and still haven’t received any update of my package. Says awaiting shipment, but its been over the expected delivery date. I would rather have refund than waiting any longer.
Företaget har svarat
Företagsinformation
Skrivet av företaget
Sopula is committed to providing high quality, trend-driven graphic clothing. We offer a range of unique, youthful and eye-catching designs that cater to a wide range of styles and self-expression. Custom-made clothing. Shipping worldwide.
Kontaktuppgifter
2,5
Dålig
2 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Scam period in 2025 go to Temu they…
Scam period in 2025 go to Temu they sale the exact same stuff
2 november 2025
Omdöme utan inbjudan
Svar från Sopula
Dear leah ladybug,
Thank you for taking the time to leave your feedback.
We truly value all customer input, and we’re sorry to hear that your experience with our product didn’t meet your expectations. We understand your concerns regarding product pricing and similarities with other brands, and we want to assure you that we are committed to offering high-quality products at competitive prices.
We sincerely hope you’ll give us another chance to serve you and provide a better experience. Thank you for your feedback, and we look forward to the opportunity to serve you again.
Best regards
Order MKZ31228
Order MKZ31228, i ordered an outfit that i need for 11/21. I ordered way ahead of time and then something just told me to look at reviews and I stumbled across this site and saw issues with shipping .. I tried to give it a few days hoping maybe I would get some type of update but nope.. no update. My order STILL says “awaiting shipment”. It should not take this long to ship an order and I really need this outfit for my birthday on 11/21 and I’m starting to feel like it won’t even arrive.
11 november 2025
Omdöme utan inbjudan
Svar från Sopula
Dear Garcia,
Thank you for reaching out.
I want to assure you that we are currently working on processing and shipping your order as quickly as possible. While the status may still show "awaiting shipment" at the moment, please rest assured that it will be dispatched shortly. I can see how this delay may cause concern, especially with your event approaching, and I’m truly sorry for any inconvenience this may have caused.
If there are any changes or delays beyond our control, I will let you know immediately and explore any available solutions to help resolve this.
Thank you for your patience and understanding.
Warm regards
I still haven’t received a tracking…
I still haven’t received a tracking number for my package my order ID is NSE69430 I’m starting to think why have I been buying from u guys lately
9 november 2025
Omdöme utan inbjudan
Svar från Sopula
Dear Student Ryan Fitch,
Hello, sorry to have kept you waiting!
We have checked your order and your package has been created. We will send it to the service provider as soon as possible. Please rest assured that once the package is sent out, we will follow up on the transportation of the goods for you and urge the transportation service provider to complete the delivery of the goods as soon as possible. If you have any questions, we will get back to you as soon as possible. Thank you very much for your patience!
Kind regards
my name is bryleigh barnes
my name is bryleigh barnes, it’s been about 3 weeks and i spent $160 and my clothes are not here!, this is unacceptable really .
13 oktober 2025
Omdöme utan inbjudan
Svar från Sopula
Dear Bryleigh Barnes,
We sincerely apologize for the inconvenience you've experienced. We completely understand your frustration, and we are truly sorry for the delay in receiving your order.
We have looked into your order, and it has been delivered.You will be receiving an email shortly with detailed tracking information. If you have any further questions or need additional assistance, please don't hesitate to reach out. We value your feedback and are committed to ensuring your satisfaction.
Thank you for your patience and understanding.
Best regards,
Svar från Sopula
Hi Ozreald,
Thank you so much for your feedback.
we will continue to work hard to make every customer satisfied with our service and products.
Best wishes
This is a poor company I ordered my…
My name is Kimora Butler, This is a poor company I ordered my shirt almost a month ago I still haven’t received it nor a tracking number I can’t talk to someone directly and my concert is tomorrow
5 november 2025
Omdöme utan inbjudan
Svar från Sopula
Dear Kimora Butler,
We sincerely apologize for the delay in your order and the inconvenience this has caused. Please rest assured that we are looking into the matter and will send you the tracking number via email shortly. We appreciate your patience and understanding, and we're committed to resolving this as quickly as possible.
If you have any further questions, feel free to reach out, and we'll be happy to assist you.
Best regards,
Awesome n there items are so cool and…
Awesome n there items are so cool and detailed
4 november 2025
Omdöme utan inbjudan
Svar från Sopula
Dear ric flair,
Thank you so much for your kind words! We're thrilled to hear that you love your items and appreciate the attention to detail.
We’re always striving to provide high-quality and unique products, and your feedback lets us know we’re on the right track.Thanks again for your support, and we hope to see you shopping with us again soon!
Best regards,
No Tracking Number
Hi my name is Jada Baker and I ordered 1 hoodie from this website for my birthday trip on the 13th I been waiting for about 6 days since I order my clothes but it still says awaiting shipment and I really need those clothes on the 13th or sooner like it says. Can you please make sure it gets here on the 13th Thank you. Here is my order number ZWZ60821. And the sweater is fire it’s just the tracking . I haven't got any updates on the package at all and I tried emailing sopula, they claim that they'll get to it in 24-48 hours. It's already been 3 days with no response. Again here is my order numebr ZWZ60821. Thank you
30 oktober 2025
Omdöme utan inbjudan
Svar från Sopula
Dear Jada Baker,
Thank you for reaching out and sharing your concerns. We sincerely apologize for the delay in updating your order status. I’m pleased to inform you that your hoodie has already been shipped, and the tracking number for your order is JSEKU0383146646YQ.
You can track your shipment directly via http://www.17track.net/en to get real-time updates on its progress. We understand the importance of receiving your order on time for your birthday trip, and we are doing everything possible to ensure it arrives as soon as possible.
If you have any further questions or need additional assistance, please feel free to reach out to us.
Thank you for choosing us.
Best regards,
Ordered my sweatshirt about a week ago
Ordered my sweatshirt about a week ago, haven’t heard a word from this company. Seeing all the bad reviews after of course. Would love an explanation & for this to be shipped immediately!! Order ID is: RPA86761
I would love an explanation
31 oktober 2025
Omdöme utan inbjudan
Svar från Sopula
Dear KS,
Thank you for reaching out. We sincerely apologize for any confusion or frustration you've experienced regarding your order. We want to assure you that your sweatshirt has already been shipped and is on its way to you. We understand your concern, and we truly appreciate your patience.
To provide further clarity, we can confirm that your order was processed and dispatched promptly. Sometimes, shipping delays can occur, but rest assured that we are doing everything we can to ensure it reaches you as quickly as possible.
We deeply value your feedback, and we're committed to improving our communication with all of our customers.You will receive a tracking email shortly.Your understanding will be highly appreciate.
Kind regards
Svar från Sopula
Dear Kai,
Thank you so much for your kind words! We're thrilled to hear that you found the product easy to use and liked the variety of colors in the tees. We appreciate your feedback and look forward to serving you again soon!
CLOTHES NEVER GET SHIPPED
Been awaiting shipment for almost the entire 11 business days I have order WCA79466 and it’s being held hostage from me don’t shop here
29 oktober 2025
Omdöme utan inbjudan
Svar från Sopula
Hello
Thank you for reaching out and sharing your concerns. We sincerely apologize for the delay in shipping your order. Due to a temporary overload in our warehouse, there has been a slight delay in processing and dispatching your shipment. Please rest assured that your order is fully prepared and will be shipped as soon as possible.
We understand how frustrating this situation can be, and we truly appreciate your patience and understanding. To make up for the inconvenience caused, we would like to offer you a 15$ discount coupon, hoping it will make your experience with us a little better.
If you have any questions or would like further updates on your order, please don’t hesitate to reach out.
Best Regards
It has a good design of a hoodie makes…
It has a good design of a hoodie makes look very comfortable
20 oktober 2025
Omdöme utan inbjudan
Svar från Sopula
Dear ONOMI DANG,
Thank you for your kind words! We're so glad to hear that you find the design and comfort of the hoodie to your liking. We always strive to provide the best quality and style for our customers. We appreciate your feedback!
I placed a small order 2 tshirts and…
I placed a small order 2 tshirts and pair of shorts. Its took 3-4weeks before items were delivered. Then delivery carrier just drop the package near my mailbox instead of dropping by door. The clothes were cool but not worth waiting 3-4wks. Customer service kinda sucks with late response or not addressing the issue.
20 oktober 2025
Omdöme utan inbjudan
Svar från Sopula
Dear Ansil,
Thank you for sharing your feedback with us. We are genuinely sorry to hear about your recent experience and understand your disappointment. Your comments are important to us, and we take them seriously as they help us improve our service.
Please rest assured that we are committed to resolving this matter to your satisfaction. You can contact us directly at support@sopula.com and we will do our best to find a solution that meets your expectations.
Again, we apologize for any inconvenience caused, and we hope to have the chance to serve you better in the future.
Warm regards,
I’m just looking for a quick response…
I’m just looking for a quick response from your customer support. I got about 3 items in my cart and I want to checkout but I need to make sure my clothes are actually going to get here.
21 oktober 2025
Omdöme utan inbjudan
Svar från Sopula
Dear Semaj Brown,
It is estimated that it will take 1-3 business days to prepare the product and arrange for shipping, and international shipping time is 9-12 business days. Estimated delivery time for orders is 10-15 working days.If In special circumstances such as holidays or increased order volume, the delivery time may be slightly longer than expected. Thanks for your understanding.
Can’t check track my order
My name is Mikaela j and my order number is KRB13129 the website won’t let me track my order it keeps saying wrong tracking number/phone number.
18 oktober 2025
Omdöme utan inbjudan
Svar från Sopula
Dear MiKaela Johnson,
Thank you for your purchase. We are sorry to have kept you waiting.Your order has not been sent yet. In special circumstances such as holidays or increased order volume, the delivery time may be slightly longer than expected.Please rest assured that we have urged our staff to pack the products for customers as soon as possible.We appreciate you bringing this to our attention and will use your feedback to improve our processes.
Best regards,
No updates on shipping
I placed an order on September 19, order NO.RNR86605 and there has been no update on shipping. I contacted support and all they said was it is still being processed.
18 oktober 2025
Omdöme utan inbjudan
Svar från Sopula
Dear Andersen Howard,
Hello, sorry to have kept you waiting!
We have checked your order and your package has been created. We will send it to the service provider as soon as possible. Please rest assured that once the package is sent out, we will follow up on the transportation of the goods for you and urge the transportation service provider to complete the delivery of the goods as soon as possible. If you have any questions, we will get back to you as soon as possible.
Thank you very much for your patience!
Looking at the reviews I noticed a…
Looking at the reviews I noticed a reoccurring problem with this website and the would be the product won’t be shipped until the problem has been addressed. They do not care for the customer and don’t take action until the situation has been addressed. So now i’m writing a review so they don’t overlook my order and ship it until I say something. Please ship order OMN42687 by the end of this week because that is what is promised.& it’s my birthday I was counting on this outfit to be here, it’s so sad that people work so hard for there money just to get scammed, I hope I get my clothes or money back, Thank you!
16 oktober 2025
Omdöme utan inbjudan
Svar från Sopula
Dear James Charles,
Thank you for reaching out, and I’m truly sorry to hear about your concerns. First and foremost, I want to assure you that we value your order and your feedback. We take customer satisfaction seriously and work hard to address any issues promptly.
While your order was placed only yesterday, our team is working diligently to process and ship it as soon as possible. We strive to fulfill all orders quickly, but please note that it can take a little time to ensure everything is in order, especially when issues are raised.
We will prioritize your order and in the meantime, we will keep you updated on the status of your shipment.Thank you for your patience and understanding.
Best regards,
My relationship with sopula is weird
My relationship with sopula is weird. This is my 2nd time buying for them. The first time I bought from them I received my hoodie in about 2 weeks and I actually quite love the hoodie. The 2nd time was for another hoodie with a completely different experience. The colors were a different shade from the colors of the hoodie I choose and they replaced secondary color with white instead of black (as it was on the photo). A few other minor issues is that it took 3 weeks to come in with hardly any tracking, and the size is a large and not a medium which I was supposed to get a medium. I don’t mind these issues at all my main glaring issue is the material. I paid over 50 bucks for a 100% COTTON hoodie as it was stated on the description. Not this polyester crap I received. I will be waiting for a response for this. Order ID: PMT79837
16 oktober 2025
Omdöme utan inbjudan
Svar från Sopula
Dear Soldier Taylor,
Thank you for sharing your feedback.
Regarding the color discrepancy and size issue, it seems there was a mix-up, and I apologize for that oversight. We'll make sure to review our processes to prevent similar situations in the future. I also want to address the material concern — it's important to us that our customers receive exactly what they expect. The hoodie you received should have been 100% cotton, as stated in the description. I'm very sorry if this was not the case, and I can assure you that we'll investigate the matter thoroughly with our supplier.
Once again, thank you for bringing this to our attention, and we appreciate your understanding and patience as we work through this issue.
Best regards,
DO NOT BUY FROM THIS SITE
DO NOT BUY FROM THIS SITE! SCAM SCAM SCAM! I ordered the “fast money” hoodie and a small pair of black jeans. I never received confirmation or any tracking/order number from them. Only proof I have of the transaction is my bank statements. Reached out to inform them of the issue with their site; customer service email is NO HELP. Never received what I paid for. Forced to report fraud and dispute charges with my bank. RUN!
16 oktober 2025
Omdöme utan inbjudan
Svar från Sopula
Dear Customer,
We apologize for the delay in communicating with you. This is definitely not the customer satisfaction we promised. We will continue to improve and apologize again.
Because our products are custom-made and manufactured in our factory, they require a little lead time. Could you please provide us with your order ID? This will expedite preparation and prioritize shipment for you. If you prefer not to share this information here, please contact our customer service team directly at support@sopula.com, and I will personally ensure your issue is resolved promptly.
Best regards,
Order No. UBC68810
bought a hoodie from them and waited a month for a whole different hoodie. sht quality and horrible customer support. company is from china
20 september 2025
Omdöme utan inbjudan
Svar från Sopula
Dear justin hong,
Thank you for your feedback, and we sincerely apologize for the frustration you’ve experienced.
We strive to provide high-quality products and excellent customer service, and we understand how disappointing it can be to receive something different from what you ordered. We would love the opportunity to resolve this issue for you. Could you please provide your order number or any additional details about the item you received? This will help us investigate what went wrong and prevent this from happening again.
If there was an issue with the quality of the product, we would be happy to offer a return. Again, we apologize for any inconvenience and appreciate your understanding as we work to resolve this promptly.
Best regards,
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