SOJO Omdömen 444

TrustScore 4.5 av 5

4,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I was uncertain about which services I'd actually need to properly fit a new suit, so I over-booked multiple. Jawad, the tailor who pinned me at Selfridges, was an absolute star. Got everything loo... Se mer

Betygsatt 5 av 5 stjärnor

Anca did a fantastic repair job on my ancient Margaret Howell x Barbour jacket, and Lara was super helpful explaining what they proposed to do and sourcing appropriate fabric. It needed multiple repai... Se mer

Betygsatt 5 av 5 stjärnor

I needed my jeans shortened and the quality of what I received was exceptional. The tailor even recreated the design that was originally on the bottom of my jeans, the jeans have an unusual design of... Se mer

Betygsatt 5 av 5 stjärnor

What an experience from SOJO !! I purchased a white playsuit from Reiss in Selfridges which needed alteration. I was not aware that a tailor service was available in house. From the minute I was es... Se mer

Företagsinformation

  1. Skrädderi

Skrivet av företaget

SOJO is the clothing repairs and alterations platform dedicated to making your clothes work for you.


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

444 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen inbjudningshistorik registrerad

Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa

Har besvarat 25 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

It was my first time using Sojo in…

It was my first time using Sojo in Westfield White City, and I was very pleased with the results. I had taken a Geox jacket for a zipper replacement and it was done quite quickly by Ayla. I had also taken a pair of jeans to be repaired (by Curtiss) for a rip at the back and that was done and ready to be collected the next day. I will definitely use again. Thanks !

17 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great service

Used Sojo twice via post now. Great quality tailoring and super speedy in returning it. Very reasonable price too. Would recommend

16 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Super quick, professional service

Took a pair of trousers into the Westfield Stratford store as the zip had broken. The service was super quick and the repair is very professional. I wasn’t around to collect them, so arranged them to be delivered to my house and they arrived within 4 days of me dropping them off. Fabulous service all round, thank you.

9 januari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Terrible experience

Terrible experience ! First Time using Sojo after a Damson Madder purchase. They sent me a Royal Mail Tracked 24 shipping label, I posted the parcel and now the parcel is lost, the tracking does not work. The post office is admitting the parcel is lost and have advised me to contact Sojo. No answer, I have lost a pair of brand new trousers bought from Damson Madder, nobody takes responsibility for it, nobody refunds me, it is terribly frustrating. I will never use this service again and would not recommend it to anyone. My local seamstress does the job very well, my fault for being influenced by Damson Madder into trying Sojo.

7 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Took 2 pair of chinos to Westfield…

Took 2 pair of chinos to Westfield White City and greatly received by Amy.
Turnaround was 1 day and absolute perfection in the shortening of leg length , Bravo Amy 5 star deservedly

2 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I was sceptical and cautious when…

I was sceptical and cautious when leaving my new jacket for sleeves shortening but the result is absolutely great! Done very professionally and to the highest standard possible.

10 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Highly recommend

I bought a pair of Dala jeans recently that needed taking up. Through the Dala website I got a discount which was a bonus. I paid for the shortening option using the original hem and it was well worth it. I took them into Selfridges and had them posted back to me.They look great!
You would never know. Thank you Ash!!

9 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Second time using Sojo and couldn't be happier

Sojo did a great job on my Margaret Howell jumper last year fixing the collar. Unfortunately it frayed again due to normal wear and tear. Even though it had been 8 months since they fixed it, they agreed to repair it free of charge, which I really appreciated.

To cap it off, the service was rapid (and this was during the Christmas break). They even found another potential issue with the jumper that they fixed at a small charge (saving me sending it off again).

You might find a cheaper service somewhere else, but Sojo is absolutely worth the expense based on the quality of the work and the outstanding customer service.

6 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Will be my new go-to

Very happy with the repairs, thank you! The process was so transparent & easy to understand, and I appreciated having the option to get fitted in person at Selfridge's. Sojo also completed the repair quickly. Thank you to the tailor, Filia.

15 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

La gentillesse

La gentillesse, l’écoute, le professionnalisme du travail sont les qualités de cet endroit pour toutes les retouches de vos vêtements.
Merci encore

30 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Unbelievably quick and professional service!

My much loved Damson Madder coat had lost a popper. I contacted DM to ask if they could repair, and was introduced to Sojo. The service was entirely free (not even any postage to pay as there was a special offer in place) and my coat arrived back today, less than a week after I sent it (despite the xmas break). Coat looks good as new, so highly impressed both with DM and Sojo. Thank you!

30 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Almost invisible

Almost invisible darning of the elbows on one of my favourite sweaters. Big thank you to Ingia for her expertise and care.

12 december 2025
Omdöme utan inbjudan

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