Smart Appliances Online Omdömen 

291
TrustScore 3.5 av 5

3,5

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

My mum bought a new Hisense washing machine. The Hisense team came over and installed the new machine in a jiffy. No mess, no fuss. Noel was very effecient and professional. I am extremely happy with... Se mer

Betygsatt 1 av 5 stjärnor

You are NOT buying a factory packed TV , As James Sales Manager said “ we specialise in liquidated stock ,we don’t buy direct from Samsung “ The product you buy will come as Sales Manager said “... Se mer

Betygsatt 5 av 5 stjärnor

Had what i needed, small integrated microwave to replace one that was 19 years old (small integrated microwaves are rare as hens teeth). Website's easy to navigate. Price was competitive. Free next d... Se mer

Betygsatt 1 av 5 stjärnor

Ordered my air fryer on Tuesday afternoon for next day free delivery, didn’t arrive until Friday lunchtime. If this is how long delivery takes, then it should state free delivery 3-5 working days. It’... Se mer

Företaget har svarat

Företagsinformation


Kontaktuppgifter

3,5

Medel

TrustScore 3.5 av 5

291 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har inte besvarat negativa omdömen

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,5

Alla omdömen

(291)

4 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Smeg coffee machine

I ordered a Smeg coffee machine, the price was half what I would have paid to Argos for the same machine and arrived within 2 working days as promised. Really hard to find any fault with that!

17 november 2023
Betygsatt 5 av 5 stjärnor

Excellent service!

Quick response to order. Personal phone call to say when the parcel would arrive.
Appliances arrived within a few days of ordering.
Excellent service.

15 november 2023
Betygsatt 2 av 5 stjärnor

Poor order communication and slower than advertised delivery

Placed order for in stock coffee machine with express 2 day delivery, 5 days later no order update and no sign of product.

Reply to below - I hadn’t received an email, had not received any communication from the courier, and the Shop tracking app showed “order placed” but no further communication.
In fact, I only received a tracking number and a shipment notification an hour after submitting this review.

The bottom line is that 2 day express delivery has taken 6 calendar days so far, and has only been confirmed after chasing twice. The original review stands.

15 november 2023
Omdöme utan inbjudan
Logotyp för Smart Appliances Online

Svar från Smart Appliances Online

Hello David, thank you for your feedback however your machine was dispatched on Monday and tracking details sent via email. Please check your spam/junk folder. If you haven’t received your machine then there could be an issue via the parcel carrier and I would encourage to contact customer service during business hours as mentioned within the faqs. Your order was placed Friday evening after the 1pm cut off. We only deliver on business working days therefore you wouldn’t have received any communication over the weekend anyway. Your order was dispatched the next working day which was the Monday. I’d be grateful if you can amend your feedback to reflect this and I shall chase the team tomorrow to see what’s happend to your order.

Betygsatt 1 av 5 stjärnor

I have a plan of warranty policy for 12…

I have a plan of warranty policy for 12 months . My washing machine broke 5 weeks ago … 1st engineer did not attend as he had a wrong address
The 2nd engineer attended but he said that he did not find a parking space so he left
The machine is still not working ..
this is completely unacceptable and redeculus
Namir
07545487046

28 oktober 2023
Logotyp för Smart Appliances Online

Svar från Smart Appliances Online

Hello, I think you may have the wrong company you actually ordered a induction hub from ourselves from what I understand we kept you informed in regards to when the delivery would be and as I understand it it has been delivered successfully. Can you please check thank you

Betygsatt 2 av 5 stjärnor

Product great, communication through purchase terrible

As titled, item is exactly as described and I’m very pleased with it. However no despatch confirmation, no delivery confirmation. Just sheer chance I was home when it got delivered. Quite poor

23 oktober 2023
Logotyp för Smart Appliances Online

Svar från Smart Appliances Online

Hello Laurence, thank you for taking the time to leave us your feedback. However we don't agree with your comments. Your order was placed via Klarna 13:27, an email confirmation was sent right after, your dispatch confirmation email which included your tracking link was sent to you on the 23rd Oct at 22:15. Sometimes our emails can be blocked depending on your email filters and may have entered your spam/junk folder. This is explained within our FAQs on our website. It also states to get in touch if you don't receive an order confirmation however we did not receive such communications from yourself. I would therefore kindly request if you amend your feedback. Thanks Katie

Betygsatt 5 av 5 stjärnor

Amazing

Absolutely amazing quick delivery and the package was not damaged anywhere very very happy

21 oktober 2023
Betygsatt 1 av 5 stjärnor

Goods never arrived

Toaster due for delivery 10th october. It's never arrived and couriers state that item has never been scanned so they never received it at their end

10 oktober 2023

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer