SlothMove Omdömen 516

TrustScore 4 av 5

4,1

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Incredible service, easy to navigate, then they did the rest. This made moving home seamless and took out any stress, meaning I could sit back and relax in my new home. I would highly recommend to any... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Really simple process to follow and so far so good, the updates are coming in now - some much quicker than others. I did mess up and put the wrong details in at one point but I sent a message to s... Se mer

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Betygsatt 3 av 5 stjärnor

Great in theory, not in practice. Promised seamless transfers but delivered limited service. Worked well with DVLA, Electoral roll and NHS but didn't update my address on 'The NHS Spine' Not been... Se mer

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Betygsatt 4 av 5 stjärnor

easy to sign up to and navigate. I don't know if my change of adress has gone through however givrn it is Christmas period i didn't expect them to. I'll give more fedback when i see tge results but ha... Se mer

Företaget har svarat

Företagsinformation

  1. Hemautomation
  2. Råd
  3. Elbolag
  4. Hemhjälp
  5. Icke-statlig organisation
  6. Vattenreningsverk

Skrivet av företaget

SlothMove is an award-winning UK change-of-address platform designed to simplify the process of moving home. Instead of contacting each organisation individually, SlothMove allows you to update your address across multiple providers in just a few minutes through a single secure platform. Since launching, over 75,000 people across the UK have used SlothMove to manage their address updates when moving home. SlothMove is part of the AIIC Group, which has been recognised in the Financial Times FT1000 list of Europe’s fastest-growing companies, and includes leading UK legal businesses such as Taylor Rose, FDR Law and Kingsley Wood. Our mission is simple: save people time, reduce the cost and hassle of moving, help them stay organised, and help protect against issues like missed bills or important correspondence going to the wrong address. So you can enjoy the excitement of your new home, without the burden of the associated admin.


Kontaktuppgifter

4,1

Bra

TrustScore 4 av 5

516 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen inbjudningshistorik registrerad

Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis efter mer än 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 4 av 5 stjärnor

No experience yet

No experience yet. Would like to be able to contact somebody on the phone.I am with Taylor rose moving to McCarthy and stone

10 oktober 2023
Logotyp för SlothMove

Svar från SlothMove

Hey there 👋

Thanks for your review! As we're a small team we can't accommodate phone calls, however I have reached out to you via email to help with your Slothmove Journey ☺️

All the best,
Madock (Customer Success Manager)

Betygsatt 3 av 5 stjärnor

Had the potential to be great but was…

Had the potential to be great but was actually almost as much bother as doing it myself.
Somehow my details got stuck, there was an issue with my husband and I being able to both sign up as a joint thing, and I seemed to complete forms lots of times.
I wouldn’t bother next time.

10 oktober 2023
Logotyp för SlothMove

Svar från SlothMove

Hey there Christine! 👋

Thank you for your feedback ☺️

We apologise for the inconvenience in setting up both yourself and your husband -unfortunately we were not advised of your details so the free link was not distributed as it should have 😔

Pertaining to your Slothmove Journey, I would like to affirm that I have personally assured your information is being updated correctly and will be in touch to advise on the progress of any future updates 🙌

As always, if you have any further questions, concerns or feedback then please feel free to get in touch -we're here to help! 🦥


All the best,
Madock (Customer Success Manager)

Betygsatt 4 av 5 stjärnor

Good

This is a great idea but there wasn't a lot of choices of insurance companies and other things. I had to leave them blank. Overall though, a good app and hopefully will save me a lot of time.

7 oktober 2023
Betygsatt 1 av 5 stjärnor

Your system is stuck on my ‘change of…

Your system is stuck on my ‘change of address dvla’ and nobody is answering the helpline

27 september 2023
Logotyp för SlothMove

Svar från SlothMove

Hey there Chris! 👋

Thanks for getting in touch ☺️

We're sorry to hear that you've had some issues getting in touch with us; we're a small team, so our live chat is only monitored during our working hours. This is why you may not have received a response 🙌

Having looked into this for you, it appears that you have provided us with your Driver's License Number rather than your Photocard number (the code located on the back of your card). This would mean that we are pending confirmation on the correct information on yourself before proceeding ☺️

Once we have this information, you'll be all set! 🚀 🎉

I'll be sending you an email with this information, so please feel free to get back in touch at your convenience 👍

Betygsatt 3 av 5 stjärnor

Love the idea but……….

Love the idea but didn’t get on with the app. For example I didn’t pick charities as a group so couldn’t update my national trust membership and there’s no back button! Still had to advise a lot of businesses etc not covered by sloth.

18 september 2023
Logotyp för SlothMove

Svar från SlothMove

Hey there Neil! 👋

We hope you're doing well ☺️

I'm just reaching out to say thank you for the fantastic feedback that you provided in your review! We're still growing as a company so this is a huge help in refining our customer experience 🙌

For a little bit of clarity: our form actually does offer the option to go back to previous pages, either via the back button on the form or via the in-browser back button 🚀

We appreciate that this may not have been clear initially, so I'm happy to confirm that we will be adding your additional requested services to your move free of charge! 🎉

If you could kindly reply to our email with a list of the additional services you would like then I'll be able to add these to your account right away 👍

Should you have any further questions, concerns or feedback then please don't hesitate to get in touch -we're here to help! 🦥

Betygsatt 5 av 5 stjärnor

Easy-least & stress free

So far so good. The website was easy to use, I simply went through the list and ticked all the organisations that I wanted notified of my change of address. Within a few days they started to email me to either confirm that this had been done or to request confirmation from me that I had made the request. My move had been incredibly stressful and fraught with problems. At least SlothMove made this part easy-peasy.

12 september 2023

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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