Incredible service, easy to navigate, then they did the rest. This made moving home seamless and took out any stress, meaning I could sit back and relax in my new home. I would highly recommend to any... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Really simple process to follow and so far so good, the updates are coming in now - some much quicker than others. I did mess up and put the wrong details in at one point but I sent a message to s... Se mer
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Great in theory, not in practice. Promised seamless transfers but delivered limited service. Worked well with DVLA, Electoral roll and NHS but didn't update my address on 'The NHS Spine' Not been... Se mer
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easy to sign up to and navigate. I don't know if my change of adress has gone through however givrn it is Christmas period i didn't expect them to. I'll give more fedback when i see tge results but ha... Se mer
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Företagsinformation
Skrivet av företaget
SlothMove is an award-winning UK change-of-address platform designed to simplify the process of moving home. Instead of contacting each organisation individually, SlothMove allows you to update your address across multiple providers in just a few minutes through a single secure platform. Since launching, over 75,000 people across the UK have used SlothMove to manage their address updates when moving home. SlothMove is part of the AIIC Group, which has been recognised in the Financial Times FT1000 list of Europe’s fastest-growing companies, and includes leading UK legal businesses such as Taylor Rose, FDR Law and Kingsley Wood. Our mission is simple: save people time, reduce the cost and hassle of moving, help them stay organised, and help protect against issues like missed bills or important correspondence going to the wrong address. So you can enjoy the excitement of your new home, without the burden of the associated admin.
Kontaktuppgifter
SlothMove LTD, Worldwide House, Thorpe Wood,, PE3 6SB, Peterborough, Storbritannien
- hello@slothmove.com
- slothmove.com
4,1
Bra
516 omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
A nice move service if you don't mind paying
Pros:
> Great interface.
> Lots of options.
> Very smooth process.
Cons:
> Can't seem to add other options or services after the initial set-up and purchase. E.g. if you miss one, you can't go back without paying again.
> No indication that it's a paid-for service until you've submitted all your options for a house move.
8 september 2023
Svar från SlothMove
Hey there Duncan 👋
We just wanted to take the opportunity to say thank you for the fantastic feedback! 🙌
We're still growing as a service and it's feedback like this that helps us make Slothmove the best it can be ☺️
Moving forwards we're actively looking into ways to make it clearer that we're a paid service, as well as looking into implementing an option to add services after sign up via your dashboard 🚀
Until then -please note that (once signed up) you can add any update, free of charge, if you get in touch with us via hello@slothmove.com; our advisors will be more than happy to help 🎉
Thanks again! 🦥
Madock (Customer Success Manager at Slothmove)
Avoid avoid avoid
Absolutely diabolical service avoide like the plague
4 september 2023
Omdöme utan inbjudan
Svar från SlothMove
Hi there Duncan,
Can you email us at hello@slothmove.com and tell us about your experience?
We're passionate about creating happy home moves and are excited to help you! 🙌
All the best,
The SlothMove Team
Very helpful and easy to do
1 september 2023
Excellent service
29 augusti 2023
Omdöme utan inbjudan
Support and reassurance when needed
So far I am really happy with the help and support I have received from SlothMove I hate dealing with official things and it really helps to have a centralised service able to deal with the forms etc.
I had a question and emailed that to SlothMove and got a reassuring answer within 24 hours I have peace of mind now and feel calmer and a lot less stressed.
I checked SlothMove out thoroughly before engaging with them and all is well this far. Many thanks .
22 augusti 2023
It was so easy to fill in thats why
23 augusti 2023
All good so far!!
The experience was good we will see how good it is when it all goes right!!
22 augusti 2023
It made my moving address so simple and…
It made my moving address so simple and easy to do . Wish I known about it sooner
22 augusti 2023
Doesnt save time gives you emails of…not helpful
Doesnt save time gives you emails of companies touting for busness
Or asking more info which would be quicker to just tell relivant body direct
18 augusti 2023
Svar från SlothMove
Hey there Diane! 👋
Thank you for your feedback ☺️
Customer experience is our Number 1 priority, so please rest assured we're actively looking into this case for you 👍
In the mean time if you would like to provide further details of your move, please feel free to drop us an email via hello@slothmove.com -we're here to help! 🦥
Contacted all the relevant company's I…
Contacted all the relevant company's I asked for. so far so good.
16 augusti 2023
At this present moment I'm going…
At this present moment I'm going through a trauma and at 77 years .I welcome any help i can get so hiring slothmove was so helpful and I'm pleased I did
19 augusti 2023
thanks for help
19 augusti 2023
Omdöme utan inbjudan
A waste of money
Almost four weeks down the line, two of the changes of address still haven't happened and the third met with a refusal. It seems to be much easier and more reliable to just get on and do address changes oneself.
A waste of my money.
18 juli 2023
Svar från SlothMove
Hey Jean! 👋
Thank you for the feedback ☺️
I've had a look into this for you and can confirm that all of your requested updates have been sent out according to your move-in date 🚀🎉
The reason your addresses may not appeared to have been updated at first is because we calculate the internal turnaround for all of your requested updates. This means that, while we may have already issued the update to your provider, we're also accounting for the time it takes for them to update your address -which is why your dashboard may have displayed your change of address as "pending" ☺️
Having looked into your case I'm unable to find a record of a refusal, if you'd like to discuss this over email via hello@slothmove.com I'll be more than happy to look into this further. We're here to help 🦥
Reasonably easy to follow even for a…
Reasonably easy to follow even for a pensioner taking out a ton of phone calls would reccomend
13 augusti 2023
Fantastic way to get your address…
Fantastic way to get your address updated in a fast and organised manner and cuts out hours of admin.
13 augusti 2023
Not worth the money
8 augusti 2023
Svar från SlothMove
Hey William! 👋
We're sorry to hear you aren't satisfied with your Slothmove Journey 😔
Having looked into this for you we can see that your move was fully processed within the predicted turnaround, so we've popped you an email to help clear up any confusion ☺️
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