Incredible service, easy to navigate, then they did the rest. This made moving home seamless and took out any stress, meaning I could sit back and relax in my new home. I would highly recommend to any... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Really simple process to follow and so far so good, the updates are coming in now - some much quicker than others. I did mess up and put the wrong details in at one point but I sent a message to s... Se mer
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Great in theory, not in practice. Promised seamless transfers but delivered limited service. Worked well with DVLA, Electoral roll and NHS but didn't update my address on 'The NHS Spine' Not been... Se mer
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easy to sign up to and navigate. I don't know if my change of adress has gone through however givrn it is Christmas period i didn't expect them to. I'll give more fedback when i see tge results but ha... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
SlothMove is an award-winning UK change-of-address platform designed to simplify the process of moving home. Instead of contacting each organisation individually, SlothMove allows you to update your address across multiple providers in just a few minutes through a single secure platform. Since launching, over 75,000 people across the UK have used SlothMove to manage their address updates when moving home. SlothMove is part of the AIIC Group, which has been recognised in the Financial Times FT1000 list of Europe’s fastest-growing companies, and includes leading UK legal businesses such as Taylor Rose, FDR Law and Kingsley Wood. Our mission is simple: save people time, reduce the cost and hassle of moving, help them stay organised, and help protect against issues like missed bills or important correspondence going to the wrong address. So you can enjoy the excitement of your new home, without the burden of the associated admin.
Kontaktuppgifter
SlothMove LTD, Worldwide House, Thorpe Wood,, PE3 6SB, Peterborough, Storbritannien
- hello@slothmove.com
- slothmove.com
4,1
Bra
516 omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
By quickly responding to my request
31 oktober 2023
Cost involved
Didn't clearly state that this is a service only if you subscribe.
DWP says to go to this website but doesn't tell you it's not free
31 oktober 2023
Svar från SlothMove
Hey there! 👋
Thank you for your feedback ☺️
We're sorry to hear about this -at Slothmove transparency with regards to our pricing is a huge priority for us, so we're constantly developing new ways to disclose & convey our fee scale 🙌
Having investigated this for you I believe there may be some confusion; we are not affiliated directly with DWP, so we are not aware of any statement from them pointing you towards us. This may have happened because one of our articles is the first result for "DWP Change Address" on Google 🙌
If this is the case, it would explain why the pricing may not have been immediately clear -as you would have begun your Slothmove journey via an article rather than our homepage (which discloses our pricing) ☺️
Please feel free to get in touch with us via Hello@slothmove.com if you have any further questions regarding your move -we're here to help! 🦥
All the best,
Madock (Customer Success Manager)
Svar från SlothMove
Hey there Jacqueline! 👋
Thank you for your feedback ☺️
Having had a look into your move with us, I'm happy to confirm that all of your updates have been distributed shortly after verifying your details as of October 29th -this means your all set! 🚀🎉
The turnaround displayed on your dashboard accounts for each service's internal turnaround for changes of address; our system accounts for each of these turnarounds individually, which means that everything is sent out in good time for your move 🙌
In short -please rest assured that your updates have been distributed as requested and there has been no delay in your updates 👍
If you have any further questions, concerns or feedback then please feel free to get in touch -we're here to help! 🦥
Good service and fast and easy set up :)
28 oktober 2023
Very convenient
28 oktober 2023
Omdöme utan inbjudan
Would not accept my Mobile No for some…
Would not accept my Mobile No for some reason entered it several times then suddenly all details went through I am not very experienced with on line so was very fed up by the time details were accepted.
27 oktober 2023
Processes not worth...
For the amount of time waiting for the process to complete, not worth...
A phone call to the government agency responsible would be quicker at no monetary cost...
6 oktober 2023
Absolutely it’s amazing i love it
25 oktober 2023
My experience was ok
My experience was ok, can’t fault what they did. Some companies were notified of my change of address, however, there are several companies/organisations that I still need to update. I do, however, appreciate that Sloth has lightened my load.
23 oktober 2023
To date the sign up and selection is…
To date the sign up and selection is stress free. I need to wait until the changes are complete before commenting further
25 oktober 2023
Changing your address im glad i did…
Changing your address im glad i did this saved me a lot of time and effort
23 oktober 2023
Got to be the way ahead…
What a relief a lot of the hassle of moving taken away. Easy to follow even I didn't get stressed. Around I would say this is the way ahead
22 oktober 2023
First time.round went very smoothly…
First time.round went very smoothly then I was lost for a bit (I’m 86 and not in the best of health) then I didn’t know what was wanted. That’s when I wished I hadn’t started!
21 oktober 2023
Total waste of time
Total waste of time, this is company who does not have the legal authority to change or forward new details to a supplier etc. I have had to do all myself as all the companies I changed my details with said I had to do myself to verify authority, on numerous accounts it's still pending. There is no response from slothmove and it's utterly disgusting as there duping customers with a service they cannot fulfill.
1 september 2023
Omdöme utan inbjudan
Svar från SlothMove
Hey there! 👋
Thank you for getting in touch ☺️
I've had a good look into this for you, and I'm happy to provide a little more clarity on the matter 🙌
Unfortunately we cannot accommodate phone calls as we're a small team and are currently entirely digital 😔
I'm happy to confirm that your updates were distributed in a timely manner before your move date, from the 27th of August onwards as requested 🚀
We don't send out updates to you via email (save for detail verification) as to not flood your inbox, however this information would have been available on your dashboard -where you can track your updates in real time. This is available via: https://www.myslothmove.com/login
I hope this helps clear up any misunderstanding -if you have any further questions, concerns or feedback then please feel free to get in touch. We're here to help! 🦥
(I have also forwarded this message via email, just let us know if you have yet to receive anything)
I found it really easy to use the…
I found it really easy to use the computer system asking who I wanted to inform of my move
18 oktober 2023
very bad unoprofessiona
Couldn't check my details as asked in your email sent after I paid. Didn't have any password, asked for a resetting, gave my email address, was told that a reset link had been sent except that I never received such reset link, so that I cannot confirm my details, and you cannot move forward with my request. Paid 35 £ for nothing
19 oktober 2023
Svar från SlothMove
Hey there Lisa! 👋
Thank you for getting in touch ☺️
Please rest assured that we're actively looking into this for you 🙌
I can see on our end that you have partially completed your account set up, however you have yet to set a password for your account to complete the process. In order to do so, you can either follow the link in your welcome email or follow this link to the login page: https://www.myslothmove.com/login
Once you have completed this part of the process & verified your details we'll make sure to fast track your updates! 🚀 🎉
If you have any further questions please feel free to get in touch with us via email at Hello@slothmove.com -we're here to help 🦥
All the best,
Madock (Customer Success Manager)
Quick and easy.
18 oktober 2023
Bad experience with Slothmove
I am having a really bad experience with Slothmove. No news of the progress in more than 3 weeks and when I contact them to know more there are few emails back and forward that is taking more than one week and still no clarity on how things are progressing. I needed to be registered in the council tax and after 3 weeks of wait I have ended add doing it myself.
The worst part is that you can only contact them by email and this method is not even responsive...
18 oktober 2023
Omdöme utan inbjudan
Svar från SlothMove
Hey there Lucia! 👋
Thanks for getting in touch ☺️
Having looked into this, it appears that you still have yet to set up an account with us; as a Taylor Rose referral customer, you would have been provided with a free Taylor Rose link to set up your account upon the completion of your transaction 🚀🎉
If you still have yet to receive this link, it may be because Taylor Rose has not provided us with your details. We would be happy to forward a link manually if you are unable to locate the email 🙌
I have forwarded this information to you via email, so please feel free to get in touch if you have any further questions.
Gives you peace of mind
17 oktober 2023
The process is easy and convenient
16 oktober 2023
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
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