SlothMove Omdömen 516

TrustScore 4 av 5

4,1

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Incredible service, easy to navigate, then they did the rest. This made moving home seamless and took out any stress, meaning I could sit back and relax in my new home. I would highly recommend to any... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Really simple process to follow and so far so good, the updates are coming in now - some much quicker than others. I did mess up and put the wrong details in at one point but I sent a message to s... Se mer

Företaget har svarat

Betygsatt 3 av 5 stjärnor

Great in theory, not in practice. Promised seamless transfers but delivered limited service. Worked well with DVLA, Electoral roll and NHS but didn't update my address on 'The NHS Spine' Not been... Se mer

Företaget har svarat

Betygsatt 4 av 5 stjärnor

easy to sign up to and navigate. I don't know if my change of adress has gone through however givrn it is Christmas period i didn't expect them to. I'll give more fedback when i see tge results but ha... Se mer

Företaget har svarat

Företagsinformation

  1. Hemautomation
  2. Råd
  3. Elbolag
  4. Hemhjälp
  5. Icke-statlig organisation
  6. Vattenreningsverk

Skrivet av företaget

SlothMove is an award-winning UK change-of-address platform designed to simplify the process of moving home. Instead of contacting each organisation individually, SlothMove allows you to update your address across multiple providers in just a few minutes through a single secure platform. Since launching, over 75,000 people across the UK have used SlothMove to manage their address updates when moving home. SlothMove is part of the AIIC Group, which has been recognised in the Financial Times FT1000 list of Europe’s fastest-growing companies, and includes leading UK legal businesses such as Taylor Rose, FDR Law and Kingsley Wood. Our mission is simple: save people time, reduce the cost and hassle of moving, help them stay organised, and help protect against issues like missed bills or important correspondence going to the wrong address. So you can enjoy the excitement of your new home, without the burden of the associated admin.


Kontaktuppgifter

4,1

Bra

TrustScore 4 av 5

516 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen inbjudningshistorik registrerad

Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis efter mer än 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 4 av 5 stjärnor

I thought the site was good but didn't…

I thought the site was good but didn't realise you had to pay until after a lot of the questions were asked. Need to edit my tel No. But having difficulty. All in all saves me time.

13 november 2023
Logotyp för SlothMove

Svar från SlothMove

Hey there Ron! 👋

Thank you so much for your positive feedback ☺️

We're currently working on a feature which allows you to amend certain details after signing up, but in the meantime please feel free to let us know your correct phone number via hello@slothmove.com and we'll be happy to amend this ourselves 🙌

I'll reach out to you via email to get this sorted 🚀


All the best,
Madock (Customer Success Manager)

Betygsatt 5 av 5 stjärnor

Simple

Simple, does what it says on the tin and saved a bunch of time

7 november 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I don’t have the information required…

I don’t have the information required on my driving licence and can’t proceed

2 november 2023
Logotyp för SlothMove

Svar från SlothMove

Hi there Margaret,

Thanks for reaching out 😊

For your security, we need these details to complete your move and I'm really sorry that you can't continue,

Can you contact our customer success team at hello@slothmove.com and they will be glad to remove the DVLA from your move or cancel and refund for you 😊

Whatever you decide, we're ready to help 🙌

All the best,
The SlothMove Team

Betygsatt 1 av 5 stjärnor

Great idea but just not working

Great idea but just not working.
I signed up for sloth move thinking it would save me time and headaches. Instead, realised there's one a few services they could move for me.
The bigger issue is there is no easy way to contact support after setting up your case. So when they gave my electricity and gas provider the wrong moving date, it was a pain to get through to someone to action on this.
Instead of relaxing, I've been chasing for a reply and getting billed incorrectly by my former energy provider.
They need to get a lot sorted out for their business to work, unfortunately

10 oktober 2023
Logotyp för SlothMove

Svar från SlothMove

Hi there Veronica,

I'm really sad to hear that you've not had a great experience,

We're the first service of our kind and are working hard to get more companies on-board all the time 😊

We'er super responsive by email and we're upgrading our dashboard to give our customers a lot of additional self serve options 🙌

I dropped a response to you yesterday regarding your updates:

"Hi Veronica,

I hope you're well today 😊

I'm just picking up the conversation and getting caught up,

- Your energy company​
I wanted to let you know that we sent 2 updates to your energy company - both of them with the date of 04/11/2023. It seems that their customer service agent mixed up the day and month of the date sadly. This is an unfortunate error and a mistake on their part.

I've asked our tech team to format our dates with written months going forward.

- Other Updates
Because your move date was updated after some of your update notifications were sent off, some of your updates do show the 3rd, but not to worry - I have resent these updates with the correct dates.

Please do let me know if there are any problems and I'll jump on them right away!"

All the best,
Anna 😊

Betygsatt 5 av 5 stjärnor

Save the stress!

I'm not sure how SlothMove popped up when I started on the dreaded list of those I needed to inform from utilities to dentist and all in between but I decided to use it and was the best value system ever. Very little left for me to do before I move in that respect and a huge weight off my mind. Thank you so much.

2 november 2023

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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