Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Was worried after seeing some of the negative reviews as I’m in the U.K and knew it would be shipping from overseas , but ordered a Bam Margera board anyways. Arrived within 5 days which was way... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

A really impressive looking helmet....quality product with an awesome paint job...perfectly designed to encourage the young to wear , and keep their heads safe... .and ... they went above and beyo... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

First time ordering, after several delays i've finally taken delivery.... of the wrong item! Ordered a complete bmx wheel - gold, rear wheel, what was received? Purple front wheel. I've orde... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Further to my review last month . I received an email from Skatepro apologising for the lack of instructions and explaining it was the manufacturer that had decided not to include any. However, I... Se mer

Företagsinformation

  1. Skridskoaffär
  2. Skateboardbutik
  3. Skidbutik
  4. Surfbutik
  5. Vattenskidbutik
  6. Vintersportbutik

Om SkatePro

Skrivet av företaget

SkatePro was founded in 1996 and has grown to become one of the leading international online action sports shops. The company sells and delivers goods to more than 25 countries across Europe and North America.

SkatePro specializes in equipment, accessories and clothing for scooters, skates, boards, BMX, surf and winter sports and sells products for all skill levels and age groups.

The company strives to be trustworthy, professional and competent in relation to sales of products, service, and customer experience. SkatePro’s staff share a passion and knowledge for action sports, and will always be on hand to advise and assist their customers.

Whether you plan to be active on the streets, the slopes, or the water, SkatePro should be your trusted retailer of choice.

The current product range covers:
Pro Scooters
Skates & Ice Skates
Skateboards & Longboards
Surf & Wakeboards
Skis & Snowboards

SkatePro also offers the option to create custom-built products:
Scooter Builder
Skateboard Builder
BMX Bike Builder
Snowboard Package Builder
Aggressive Skates Builder

Kontaktuppgifter

4,5

Utmärkt

TrustScore 4.5 av 5

1 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 77 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Great service

Great service, my daughter had a Dominator Trooper previously to this new Sniper she loves the scooter is well spec’d and rides smoothly

17 april 2024
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Order went well quick shipping bad quality

Order went well quick shipping but unfortunately quality of the item was shoddy

24 april 2024
Omdöme utan inbjudan
Logotyp för SkatePro

Svar från SkatePro

Thank you for taking the time to share your feedback with us. We apologize for any issues you might have had with our product. Please, reach out to us if you think that something is wrong or if you need help in general. All the best.

Betygsatt 5 av 5 stjärnor

Great experience

Ordering online was easy , product arrived in the timescale they gave me.

3 april 2024
Omdöme utan inbjudan
Logotyp för SkatePro

Svar från SkatePro

Thank you for your positive review. We hope you are enjoying our products.
Have a lovely day ❤️

Betygsatt 5 av 5 stjärnor

The skates I ordered were great

The skates I order were great.
I wasn't sure on the sizing and the customer care team were great in helping me by asking me to measure the feet and matching me with the right sized product.

7 mars 2024
Omdöme utan inbjudan
Logotyp för SkatePro

Svar från SkatePro

Thank you for taking the time to share your feedback with us. We are happy to know that you are satisfied with your new skates and our service. All the best.

Betygsatt 2 av 5 stjärnor

Still waiting for a response to the…

Still waiting for a response to the problem with items received.

18 mars 2024
Omdöme utan inbjudan
Logotyp för SkatePro

Svar från SkatePro

Thank you for the time you took writing your review. We apologize for the waiting time. We are trying to come with a reply to all our customers. I can see my colleagues and I are already reviewing your case and will come with a solution for you as soon as possible. // SkatePro Team

Betygsatt 3 av 5 stjärnor

Great comfy fit

The guards are a really comfortable fit delivery was in good time. My only slight issue is the solid plates are only glued onto the glove not stitched and so there is a great chance of it coming unstuck in time so for price I would have expected them to be of a more durable and secure connection.

9 mars 2024
Omdöme utan inbjudan
Logotyp för SkatePro

Svar från SkatePro

Thank you for taking the time to share your feedback with us. We remain at your disposal, should you need any support with the product. We apologize for it not matching your expectations. All the best.

Betygsatt 5 av 5 stjärnor

The skates were for my 3 year old…

The skates were for my 3 year old grandson. It was his first time on skates. We were a little worried he wouldn’t be able to manage walking in them. Having had some one hold his hand for about 2 mins he was off on his own. Great product 👍🏾

16 mars 2024
Omdöme utan inbjudan
Logotyp för SkatePro

Svar från SkatePro

Thank you for taking the time to share your feedback with us. We are very glad to know that your grandson is having a great time with the product. All the best.

Betygsatt 5 av 5 stjärnor

Great range and best price

Great range and best price. Quick delivery

6 mars 2024
Omdöme utan inbjudan
Logotyp för SkatePro

Svar från SkatePro

Thank you for taking the time to share your feedback with us. We are glad to know that you had a good experience with our service and products.

Betygsatt 5 av 5 stjärnor

Great service and my son is very happy…

Great service and my son is very happy with the skim board

9 mars 2024
Omdöme utan inbjudan
Logotyp för SkatePro

Svar från SkatePro

Thank you for taking the time to share your feedback with us. We are glad to know that your son is happy with is new skim board.

Betygsatt 1 av 5 stjärnor

Do not buy from this company they are a…

Do not buy from this company they are a scam! They Took my money and cancelled my order because my delivery address was different from my billing address (I work away so have parcels delivered to a family member) and now will not give me a refund.

12 mars 2024
Omdöme utan inbjudan
Logotyp för SkatePro

Svar från SkatePro

Hello Joss.
Thank you for taking some time to leave us a review.

As my colleague informed you, we had to cancel your order because our system flagged it as suspicious. This might be due to the fact that the billing address is different from the shipping address. This happens due to your order being flagged by our system and the payment you have chosen, not providing the security needed.

The reservation disappeared from your account instantly upon cancellation of the order. This means that the money had only being reserved from your account and once the order had being cancelled the reservation disappeared and were available back to your account.
So there was no refund in the way you might have expected. There was only a reservation of the money from your account and once the order was cancelled the reservation was simply disappeared at that moment and the money returned to your account without any notice. This is probably what is confusing you.

We remain at your disposal for anything else needed :)

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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