Was worried after seeing some of the negative reviews as I’m in the U.K and knew it would be shipping from overseas , but ordered a Bam Margera board anyways. Arrived within 5 days which was way... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
A really impressive looking helmet....quality product with an awesome paint job...perfectly designed to encourage the young to wear , and keep their heads safe... .and ... they went above and beyo... Se mer
Företaget har svarat
First time ordering, after several delays i've finally taken delivery.... of the wrong item! Ordered a complete bmx wheel - gold, rear wheel, what was received? Purple front wheel. I've orde... Se mer
Företaget har svarat
Further to my review last month . I received an email from Skatepro apologising for the lack of instructions and explaining it was the manufacturer that had decided not to include any. However, I... Se mer
Företagsinformation
Om SkatePro
Skrivet av företaget
SkatePro was founded in 1996 and has grown to become one of the leading international online action sports shops. The company sells and delivers goods to more than 25 countries across Europe and North America.
SkatePro specializes in equipment, accessories and clothing for scooters, skates, boards, BMX, surf and winter sports and sells products for all skill levels and age groups.
The company strives to be trustworthy, professional and competent in relation to sales of products, service, and customer experience. SkatePro’s staff share a passion and knowledge for action sports, and will always be on hand to advise and assist their customers.
Whether you plan to be active on the streets, the slopes, or the water, SkatePro should be your trusted retailer of choice.
The current product range covers:
• Pro Scooters
• Skates & Ice Skates
• Skateboards & Longboards
• Surf & Wakeboards
• Skis & Snowboards
SkatePro also offers the option to create custom-built products:
• Scooter Builder
• Skateboard Builder
• BMX Bike Builder
• Snowboard Package Builder
• Aggressive Skates Builder
SkatePro specializes in equipment, accessories and clothing for scooters, skates, boards, BMX, surf and winter sports and sells products for all skill levels and age groups.
The company strives to be trustworthy, professional and competent in relation to sales of products, service, and customer experience. SkatePro’s staff share a passion and knowledge for action sports, and will always be on hand to advise and assist their customers.
Whether you plan to be active on the streets, the slopes, or the water, SkatePro should be your trusted retailer of choice.
The current product range covers:
• Pro Scooters
• Skates & Ice Skates
• Skateboards & Longboards
• Surf & Wakeboards
• Skis & Snowboards
SkatePro also offers the option to create custom-built products:
• Scooter Builder
• Skateboard Builder
• BMX Bike Builder
• Snowboard Package Builder
• Aggressive Skates Builder
Kontaktuppgifter
Storbritannien
- 0330 027 0202
- email@skatepro.uk
- skatepro.uk
4,5
Utmärkt
1 tn omdömen
Har besvarat 77 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från SkatePro
Awesome to hear!
I hope you enjoy the goods.
We hope to see you order with us again in the future.
//SkatePro Team 🛹🛴🎿❤️
Totally satisfied with my new…
Totally satisfied with my new rollerblade wheels and wrist guards. Delivery as advised. And awaaaay!
23 januari 2025
Omdöme utan inbjudan
Svar från SkatePro
Thank you for the kind words!
We hope to see you again.
-Your SkatePro Team
Helpful guidance
Helpful guidance
No hard sell
Very good equipment and ting
18 december 2024
Omdöme utan inbjudan
Svar från SkatePro
Awesome!
We are not here to upsell, but to provide the best guidance and customer service possible!
I hope to see you ordering with us again in the future.
//SkatePro Team 🛹🛴🎿❤️
Excellent service and product!
26 december 2024
Omdöme utan inbjudan
Svar från SkatePro
Excellent customers call for excellent service and products :D
We hope to see you ordering with us again in the future!!
//SkatePro Team 🛹🛴🎿❤️
Svar från SkatePro
Good to hear <3
//SkatePro Team 🛹🛴🎿❤️
Great quality products.
16 december 2024
Omdöme utan inbjudan
Svar från SkatePro
Lovely to hear!
We hope to see you ordering with us again in the future :)
//SkatePro Team 🛹🛴🎿❤️
COMPLETELY USELESS COMPANY!
COMPLETELY USELESS COMPANY!
THEY IDENTIFY THEMSELVES AS A UK COMPANY which is a Joke as I have now found out that goods are shipped from Denmark and Belgium. Order placed over 2 weeks ago which still hasn't arrived!
4 emails sent chasing this up all of which have been ignored!
Spoke to their customer service team 5 days ago who informed me that my order had incorrectly been shipped to Germany! I asked for a replacement to be sent out as it was urgent!
Called them back today and no replacement has been sent and they have asked what I want them to do?
UNBELIEVABLE!!
DO NOT ORDER FROM THIS COMPANY!!!!
13 januari 2025
Omdöme utan inbjudan
Svar från SkatePro
Hi Nick, thank you for your feedback. We're sorry to hear about your experience.
We are indeed based in Denmark - this information can be found on our website.
We apologise that your order got stuck in Germany! GLS missorted a bunch of parcels, but they informed us that they would be able to rectify the situation in a few days. When you first called us, we offered you 3 different solutions, but you weren't satisfied with any of them. You DID NOT confirm that you wanted a replacement order, you were yelling in the phone and hung up without agreeing on a solution. The phone conversation has been recorded.
You have sent us 3 emails altogether. We didn't reply to the first one because you called us, so we informed you via phone. After that we didn't have time yet to get to your emails due to our backlog after the holidays, we apologise for this.
A replacement order has been made as per your request today. / Your SkatePro Team
Good products delivered fast
2 december 2024
Omdöme utan inbjudan
Svar från SkatePro
Thanks for your kind words!
We hope to see you again :)
-Your SkatePro Team
Fantastic
Fantastic product my son loves it. Sturdy and light. Well packed and excellent delivery timw
5 december 2024
Omdöme utan inbjudan
Svar från SkatePro
Awesome to hear!
We do our best to provide not only good products, but also awesome services!
We hope to see you ordering with us again in the future.
//SkatePro Team 🛹🛴🎿❤️
Stunt scooter I bought for my son has a…
Stunt scooter I bought for my son has a problem with handlebar from day one. Won’t stay straight, has to be adjusted and retightened after every ride. I suspect a fault with a handlebar clamp. Reached out online but have had a response in two weeks now. Disappointed
24 december 2024
Omdöme utan inbjudan
Svar från SkatePro
Hi Jakub, thank you for your feedback. We're sorry to hear about the issue with your scooter! It sounds like there might be something with the compression or the headset. We will reach out to you separately to help you out. / Your SkatePro Team
Svar från SkatePro
Great customer, we love you!
We hope to see you and your son ordering with us again in the future!
//SkatePro Team 🛹🛴🎿❤️
Speedy service
Every time I order the items arrive super fast in top condition. Also very helpful staff if you have any questions there answered fast and fully
11 december 2024
Omdöme utan inbjudan
Very good product 👌 Quick delivery
Very good product 👌 Quick delivery
27 december 2024
Omdöme utan inbjudan
Superb product
Superb product! Great speedy service no damage to product or box on delivery, thankyou kindly!!!
15 december 2024
Omdöme utan inbjudan
Svar från SkatePro
This is so wonderful to hear!
We hope to see you again in the future.
//SkatePro Team 🛹🛴🎿❤️
Sizing chart well out for helmet
Sizing chart well out for helmet. To small for 9year old child. I have a 51cm head and it’s too small for me. Need to return but not sure your short policy allows. It was a Xmas present.
26 december 2024
Omdöme utan inbjudan
Svar från SkatePro
We are sorry to hear that the helmet didn't fit.
We have a 365 day return policy. So you can of course return the items.
If you believe that there is an issue with the size guide, please reach out to our customer service. Any issues like this should be fixed as soon as possible, and I was not able to find any correspondence or your order. So please, if you haven't already, reach out to our customer service. You can find all our contact info on the website.
I hope we can help you find a good solution to this situation.
//SkatePro Team 🛹🛴🎿❤️
Amazing service
Amazing service! Had to send a pair of ice skates back for a different size, although I had to send back to Denmark from uk everything went smoothly and I received the the other pair with no issues.
7 november 2024
Omdöme utan inbjudan
Svar från SkatePro
We do our best to offer the smoothest service in these cases, and it's really awesome to see that it worked.
We hope you see you ordering again in the future!
//SkatePro Team 🛹🛴🎿❤️
Great product and service.
Great product and service.
My son is over the moon.
Thank you Skate Pro!
25 december 2024
Omdöme utan inbjudan
Svar från SkatePro
Lovely to hear!
We hope to see you ordering with us again in the future!
//SkatePro Team 🛹🛴🎿❤️
Great helmet
My son is happy with this helmet. Very good value. Highly recommend.
25 december 2024
Omdöme utan inbjudan
Svar från SkatePro
So awesome to hear!
I hope to see you ordering with us again in the future!
//SkatePro Team 🛹🛴🎿❤️
Skate Pads
Everything I ordered was correctly shipped and arrived within a few days.
Great Experience shopping with them.
30 oktober 2024
Omdöme utan inbjudan
Further to my review last month .
Further to my review last month .
I received an email from Skatepro apologising for the lack of instructions and explaining it was the manufacturer that had decided not to include any. However, I did receive via email a step by step list of how to assemble the trampoline scooter . Thank you very much to the person who provided this for me . My son had no problem fixing it together and my grandson loves it . Excellent product would recommend this.
19 oktober 2024
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.