Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Was worried after seeing some of the negative reviews as I’m in the U.K and knew it would be shipping from overseas , but ordered a Bam Margera board anyways. Arrived within 5 days which was way... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

A really impressive looking helmet....quality product with an awesome paint job...perfectly designed to encourage the young to wear , and keep their heads safe... .and ... they went above and beyo... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

First time ordering, after several delays i've finally taken delivery.... of the wrong item! Ordered a complete bmx wheel - gold, rear wheel, what was received? Purple front wheel. I've orde... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Further to my review last month . I received an email from Skatepro apologising for the lack of instructions and explaining it was the manufacturer that had decided not to include any. However, I... Se mer

Företagsinformation

  1. Skridskoaffär
  2. Skateboardbutik
  3. Skidbutik
  4. Surfbutik
  5. Vattenskidbutik
  6. Vintersportbutik

Om SkatePro

Skrivet av företaget

SkatePro was founded in 1996 and has grown to become one of the leading international online action sports shops. The company sells and delivers goods to more than 25 countries across Europe and North America.

SkatePro specializes in equipment, accessories and clothing for scooters, skates, boards, BMX, surf and winter sports and sells products for all skill levels and age groups.

The company strives to be trustworthy, professional and competent in relation to sales of products, service, and customer experience. SkatePro’s staff share a passion and knowledge for action sports, and will always be on hand to advise and assist their customers.

Whether you plan to be active on the streets, the slopes, or the water, SkatePro should be your trusted retailer of choice.

The current product range covers:
Pro Scooters
Skates & Ice Skates
Skateboards & Longboards
Surf & Wakeboards
Skis & Snowboards

SkatePro also offers the option to create custom-built products:
Scooter Builder
Skateboard Builder
BMX Bike Builder
Snowboard Package Builder
Aggressive Skates Builder

Kontaktuppgifter

4,5

Utmärkt

TrustScore 4.5 av 5

1 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 77 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Good price and prompt delivery.

12 september 2023
Omdöme utan inbjudan
Logotyp för SkatePro

Svar från SkatePro

Thank you so much for taking the time to share your feedback with us.
We are happy to know you are satisfied with our product and service.

Betygsatt 5 av 5 stjärnor

So helpful

So helpful. Great service. Great safety gear. Huge huge recommend.

23 augusti 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great advice

Great advice. Fast delivery.
All products arrived in great condition.. Very happy with all our purchases from here.

1 augusti 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

ATROCIOUS SERVICE

ATROCIOUS SERVICE - Item arrived faulty / damaged. Complained to company and provided and extremely clear photo of the fault. Told I’d be getting a replacement and it had been sent. Threw old skates away, only to be told they now wanted more pictures I couldn’t provide! So I have no skates, and they’ve effectively stolen my money!! AVOID THEM!!

17 juli 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

UK customer here

UK customer here. Great shop to buy from, from my experience. Great customer service, even got an online chat help which is brilliant. Item arrived within specified time. Good price. All good, will buy from here again

21 juni 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

This company is a scam. Avoid.

Parcel arrived in the country and was released by UK customs on the 8th, company swears blind it did not make it to country until the 12th and that weekends and bank holidays were the problem, the tracking information says otherwise.

The bike part however is inexcusable that they scam you out of your money only to tell you you need to buy a separate part (a part that IS INCLUDED with ALL reputable sellers) I do not appreciate waiting over a week for a product that is missing parts only to be told that it's my fault for not ordering the part separate, when it should have been supplied. I wanted to fix my bike so I could get to work, not waste the next 3 weeks trying to get the other part because of this companies scam.

13 juni 2023
Omdöme utan inbjudan
Logotyp för SkatePro

Svar från SkatePro

Hi Robert, thank you for taking your time to give us feedback. We're sorry to hear about your bad experience with us. Our usual estimated delivery time is 3-5 business days, that is, excluding the weekend. At the time of your order we had a bit of backlog in our warehouse due to a Danish bank holiday, therefore our estimated delivery time we gave you was 5-7 business days. However, we clearly indicated it to you when you could expect your order to arrive and it did arrive in that given time frame.
We have sent you the right product, which you have also confirmed in your email. However, the rear wheel didn't contain the freewheel, which you had expected, even though it's not displayed on the product picture, neither is it written in the description. We have sent you the link to the product that you need. If you need further assistance, we're happy to help you. /Your SkatePro Team

Update: We would appreciate if you spread true information about us. We never said the things mentioned in your first paragraph. Again, we apologize that you misunderstood our product description. If you'd like to return the wheel, we have sent you the necessary link.

Betygsatt 2 av 5 stjärnor

Lh27

Online purchasing was simple and the delivery was quick, despite suspensions with parcel company. The item was also well boxed and protected. I received product Friday and unfortunately had to return on Saturday due to incorrect size being sent. I was sent a size 8 inner sock, with a size 10 or 11 rollerblades, boot? (The sock needs to sit tight and snug within the boot, for control and comfort reasons) May I also suggest that details regarding the return of items be clearer, as I discovered today, a returns label apparently needs to be purchased from Skatepro for £3.95, I've paid £46 for a standard recorded delivery, silly me. Aside from this issue/slip with said product, I have had no previous issues with this company.

9 juni 2023
Omdöme utan inbjudan
Logotyp för SkatePro

Svar från SkatePro

Thank you for taking the time to review us!
We are sorry to hear that the product does not live up to your expectation. We have already been contacted you through email in order to figure out the size issue.
Regarding the returning of products, there are detailed instructions of how to return an item here: https://www.skatepro.uk/d58.htm. The only thing you can do is to start the online process, then we can handle the rest!

/SkatePro Customer Connection Team

Betygsatt 1 av 5 stjärnor

Dishones company ,Not UK

Dishones company ,Having .UK in your name suggests a UK company .They know this so they are dishonest .won't ever use again

Yes clarify why you have UK in tge domain name and it's in pounds sterling when on your website .
There's no confusion on my part you're dishonest to have it that way .

25 april 2023
Omdöme utan inbjudan
Logotyp för SkatePro

Svar från SkatePro

Thanks for taking the time to leave us a review!
SkatePro is a company based in Denmark! You can find all the information about us on our webpage. We are also attaching the link here: https://www.skatepro.uk/d1.htm.
Look carefully at the above information because you are likely to be confused :)

Please let us know if there is anything else with can clarify for you / Your SkatePro Team

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

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