Sjb Sash Windows were truly efficient and friendly and very helpful from the start. They gave us brilliant advice, helped with our requests and everything went to plan. Dom and Liam the two fitters we... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Communication was always quick and clear from the outset - including the presentation of the quote. The fitting of windows and a door was smooth and the staff friendly and professional and great at cl... Se mer
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We had 5 wooden sash windows replaced SJB did a fabulous job. Paul, who came to assess our windows and provide the quote was the reason we ended up going with SJB. Compared to other companies [... Se mer
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Good reception when we first visited the shop. Our requirements were considered, & following visits offered possible alternatives with informative options. Timings were as predicted. The fitter worke... Se mer
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Företagsinformation
Informationen kommer från olika externa källor
We’re a family-run business specialising in both manufacturing and installation of traditional sash windows. Although we mainly install our sash windows in London & the south-east of England, our sash window services reputation is known much further afield.
Kontaktuppgifter
Storbritannien
- sjbsashwindows.co.uk
4,8
Utmärkt
336 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Sjbsashwindows
Dear Sophie,
Thank you for taking the time to leave feedback and for your kind words. We really appreciate your feedback as this helps us improve our service. I have passed your kind words on to the team.
We strive for customer satisfaction, so this is great news that we have achieved this again.
All the best for the future.
Kind Regards,
The SJB Team
Excellent service
Excellent service. Very detailed quotes with all available options. Excellent efficient and very tidy workers
12 juni 2024
Svar från Sjbsashwindows
Dear Ben,
Thank you for taking the time to leave feedback and for your kind words. We really appreciate your feedback as this helps us improve our service. I have passed your kind words on to the team.
We strive for customer satisfaction, so this is great news that we have achieved this again.
All the best for the future.
Kind Regards,
The SJB Team
Very happy with the new windows
SJB replaced large windows, very professional with good customer service. Certainly recommend them.
29 maj 2024
Svar från Sjbsashwindows
Dear Sofia,
Thank you for taking the time to leave feedback and for your kind words. We really appreciate your feedback as this helps us improve our service. I have passed your kind words on to Bobby.
We do strive for customer satisfaction, so this is great news that we have achieved this again.
All the best for the future.
Kind Regards,
The SJB Team
Good
Only one minor issue when finishing up the works, which was dealt with. Good window quality and work completed within time suggested.
20 maj 2024
Svar från Sjbsashwindows
Dear Felix,
Thank you for taking the time to leave feedback and for your kind words. We really appreciate your feedback as this helps us improve our service. I have passed your kind words on to Bobby.
We do strive for customer satisfaction, so this is great news that we have achieved this again.
All the best for the future.
Kind Regards,
The SJB Team
Reall great company
Reall great company. Good customer service from my project manager, and great work on the windows themselves by our builder.
20 maj 2024
Omdöme utan inbjudan
Svar från Sjbsashwindows
Dear Harry,
Thank you for taking the time to leave feedback and for your kind words. We really appreciate your feedback as this helps us improve our service. I have passed your kind words on to Bobby.
We do strive for customer satisfaction, so this is great news that we have achieved this again.
All the best for the future.
Kind Regards,
The SJB Team
Great service from start to finish
Great service from start to finish - it wasn't the easiest of jobs but Terry and his team were creative in the way they approached it and once on site were a pleasure to have around! Would highly recommend.
15 maj 2024
Omdöme utan inbjudan
Svar från Sjbsashwindows
Dear Peter,
Thank you for taking the time to leave feedback and for your kind words. We really appreciate your feedback as this helps us improve our service. I have passed your kind words on to Bobby.
We do strive for customer satisfaction, so this is great news that we have achieved this again.
All the best for the future.
Kind Regards,
The SJB Team
Window and door replacement
The guys did a great job. Professional standard. They came back promptly to fix some small snagging issues. I would recommend.
21 maj 2024
Svar från Sjbsashwindows
Dear Neil,
Thank you for taking the time to leave feedback and for your kind words. We really appreciate your feedback as this helps us improve our service. I have passed your kind words on to Bobby.
We do strive for customer satisfaction, so this is great news that we have achieved this again.
All the best for the future.
Kind Regards,
The SJB Team
Highly recommend SJB Windows, delighted
I had had a horrendous experience with one of the other London based sash window companies. I don't feel comfortable sharing which company here, but I'm sure SJB will happily tell you if you ask them as they put up with me wittering on about how stressful it was on several occasions! It was awful and I had to file a Section 75 claim to get my money back on that previous contract from my credit card company. It was a distressing and time consuming experience. So I can honestly say that having my windows finally made and installed by SJB Windows was a fantastic and seamless experience; I put the order in as soon as I got refunded the (many thousands of pounds) payment I had made the other company, who left me with windows that didn't fit, butchered walls, and without half the windows I had paid for. SJB measured correctly, they had a decent lead time, they communicated articulately and clearly, the windows are high quality, the installers were lovely, and their finish to a pre-decorative standard of the walls around the new boxes (nasty messy job taking the old ones out) was of a high standard. I am delighted with my new windows (new boxes and sashes) and they look fabulous. Already some neighbours have said how smart they look. Thank you to everyone at the company, you gave a terrible situation a happy ending and I so relieved. I would very happily recommend you.
20 maj 2024
Omdöme utan inbjudan
Svar från Sjbsashwindows
Dear Maddy,
Thank you for taking the time to leave feedback and for your kind words. We really appreciate your feedback as this helps us improve our service. I have passed your kind words on to Bobby.
We do strive for customer satisfaction, so this is great news that we have achieved this again.
All the best for the future.
Kind Regards,
The SJB Team
Fabulous quality windows .
Fabulous quality windows .. fantastic fitting team of Michael and Marcel quick efficient and professional as well as tidy!
Great communication from ordering point to fixing and email afterwards to confirm guarantee.
7 maj 2024
Svar från Sjbsashwindows
Dear Lorraine,
Thank you for taking the time to leave feedback and for your kind words. We really appreciate your feedback as this helps us improve our service. I have passed your kind words on to Bobby.
We do strive for customer satisfaction, so this is great news that we have achieved this again.
All the best for the future.
Kind Regards,
The SJB Team
Would definitely recommend
Really happy with the final product. The whole process was really straightforward and I have recommended SJB to friends.
1 maj 2024
Svar från Sjbsashwindows
Dear Matthew,
Thank you for taking the time to leave feedback and for your kind words. We really appreciate your feedback as this helps us improve our service. I have passed your kind words on to Bobby.
We do strive for customer satisfaction, so this is great news that we have achieved this again.
All the best for the future.
Kind Regards,
The SJB Team
Svar från Sjbsashwindows
Dear James,
Thank you for taking the time to leave feedback and for your kind words. We really appreciate your feedback as this helps us improve our service. I have passed your kind words on to Bobby.
We do strive for customer satisfaction, so this is great news that we have achieved this again.
All the best for the future.
Kind Regards,
The SJB Team
Good quality windows
Good quality windows. Staff very pleasant to deal with. Did the work exactly on time and cleaned up well after they had finished
29 april 2024
Svar från Sjbsashwindows
Thank you for taking the time to leave feedback and for your kind words. We really appreciate your feedback as this helps us improve our service. I have passed your kind words on to Bobby.
We do strive for customer satisfaction, so this is great news that we have achieved this again.
All the best for the future.
Kind Regards,
The SJB Team
Svar från Sjbsashwindows
Dear Mr Hopkins
Thank you for taking the time to leave feedback and for your kind words. We really appreciate your feedback as this helps us improve our service. I have passed your kind words on to Bobby.
We do strive for customer satisfaction, so this is great news that we have achieved this again.
All the best for the future.
Kind Regards,
The SJB Team
Bobby was great … did a fantastic job…
Bobby was great … did a fantastic job the windows look great and was really good
16 april 2024
Svar från Sjbsashwindows
Dear Mr Potu
Thank you for taking the time to leave feedback and for your kind words. We really appreciate your feedback as this helps us improve our service. I have passed your kind words on to Bobby.
We do strive for customer satisfaction, so this is great news that we have achieved this again.
All the best for the future.
Kind Regards,
The SJB Team
Would recommend to all
Great communications. Clear messaging. Fair pricing. And really professional work. Would recommend to all.
8 april 2024
Svar från Sjbsashwindows
Dear Sam,
Thank you for taking the time to leave feedback and for your kind words. We really appreciate your feedback as this helps us improve our service.
We do strive for customer satisfaction, so this is great news that we have achieved this again.
All the best for the future.
Kind Regards,
The SJB Team
Absolutely wonderful job for a second…
Absolutely wonderful job for a second time. He even stayed to paint a wider area round my windows at no extra charge to make things look properly fab. Thank you!!
25 mars 2024
Svar från Sjbsashwindows
Dear Ursula,
Thank you for taking the time to leave feedback and for your kind words. We really appreciate your feedback as this helps us improve our service.
We do strive for customer satisfaction, so this is great news that we have achieved this again.
All the best for the future.
Kind Regards,
The SJB Team
the first installers should have solved and warned to the company and the client of the problems that occurred
The first installers were not very communicative but generally correct. When they finished installing the doors I indicated that it seemed to me that there was a lot of separation between them and they did not close properly, but they did not pay much attention to me. That was when the next day I called Glen Whitaker to inform him and he very efficiently and kindly sent me an installer to correct the hinges and adjust the doors to close properly to prevent air from passing through. The problem was corrected, thank you! But after a few hours I realized that there was another problem, the lock did not close with the key... so I called the company again and another installer came back to see the problem. The installer could not solve the problem and a new lock had to be ordered...Finally, after a few days, another installer came with a new lock and the problem was finally solved. In my point of view, the first installers should have solved and warned to the company and the client of the problems that occurred and not making the client responsible for making all the calls, informing the company of each problem every time.
4 mars 2024
Svar från Sjbsashwindows
Dear Mr Batalla,
We are saddened that we did not receive a more positive review from you. As you have described, you reported that you had difficulty operating your doors the day after they were installed, to which arrangements were made for one of our team to attend that same day to make some adjustments, and after this visit your initial concern was resolved. Unfortunately, the following day you had trouble locking the doors with the key. Arrangements were made for one of our team to attend that same day. During this visit, the euro cylinder was found to be faulty. As I’m sure you can appreciate these things can happen from time to time. A replacement was ordered and it’s fitment carried out promptly once received. We were responsive to your contact and the problem was resolved quickly. Although not the 5 star review we strive to achieve, this review should give anyone reading this the reassurance that if an issue does arise with one of our products, it will be rectified immediately.
Regards,
The SJB team
Svar från Sjbsashwindows
Dear Kieran,
Thank you for taking the time to leave feedback and for your kind words. We really appreciate your feedback as this helps us improve our service.
We do strive for customer satisfaction, so this is great news that we have achieved this again.
All the best for the future.
Kind Regards,
The SJB Team
Svar från Sjbsashwindows
Dear Raymond,
Thank you for taking the time to leave feedback and for your kind words. We really appreciate your feedback as this helps us improve our service.
We do strive for customer satisfaction, so this is great news that we have achieved this again.
All the best for the future.
Kind Regards,
The SJB Team
Excellent service
The whole process was great from start to finish. Great communication throughout. A considerate company that were understanding of budget restrictions and gave options to help with these.
The installers were very friendly, clean and efficient, they even finished the work ahead of schedule.
There were two minor defects that we spotted with the windows after installation, SJB sent an installer round that same day to fix these. Can’t fault their excellent service.
20 mars 2024
Svar från Sjbsashwindows
Dear Jinny,
Thank you for taking the time to leave feedback and for your kind words. We really appreciate your feedback as this helps us improve our service.
We do strive for customer satisfaction, so this is great news that we have achieved this again.
All the best for the future.
Kind Regards,
The SJB Team
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