Sjb Sash Windows were truly efficient and friendly and very helpful from the start. They gave us brilliant advice, helped with our requests and everything went to plan. Dom and Liam the two fitters we... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Communication was always quick and clear from the outset - including the presentation of the quote. The fitting of windows and a door was smooth and the staff friendly and professional and great at cl... Se mer
Företaget har svarat
We had 5 wooden sash windows replaced SJB did a fabulous job. Paul, who came to assess our windows and provide the quote was the reason we ended up going with SJB. Compared to other companies [... Se mer
Företaget har svarat
Good reception when we first visited the shop. Our requirements were considered, & following visits offered possible alternatives with informative options. Timings were as predicted. The fitter worke... Se mer
Företaget har svarat
Företagsinformation
Informationen kommer från olika externa källor
We’re a family-run business specialising in both manufacturing and installation of traditional sash windows. Although we mainly install our sash windows in London & the south-east of England, our sash window services reputation is known much further afield.
Kontaktuppgifter
Storbritannien
- sjbsashwindows.co.uk
4,8
Utmärkt
336 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Super friendly and efficient…
Super friendly and efficient installation. SJB measured up and made the window bespoke.
I am delighted. Top job. Thank you.
21 mars 2024
Omdöme utan inbjudan
Svar från Sjbsashwindows
Dear Raymond,
Thank you for taking the time to leave feedback and for your kind words. We really appreciate your feedback as this helps us improve our service.
We do strive for customer satisfaction, so this is great news that we have achieved this again.
All the best for the future.
Kind Regards,
The SJB Team
Good service
Good service, excellent work quality, easy to use company.
11 mars 2024
Omdöme utan inbjudan
Svar från Sjbsashwindows
Dear Josh,
Thank you for taking the time to leave feedback and for your kind words. We really appreciate your feedback as this helps us improve our service.
We do strive for customer satisfaction, so this is great news that we have achieved this again.
We will see you in the not too distant future.
Kind Regards,
The SJB Team
3 new sash windows
Blago, who installed the windows, did a beautiful job, was utterly professional and courteous at all times, and stayed late to finish the job, without a murmur. The customer service was very efficient and professional too.
27 februari 2024
Svar från Sjbsashwindows
Dear Rebecca,
Thank you for taking the time to leave feedback and for your kind words. We really appreciate your feedback as this helps us improve our service.
We do strive for customer satisfaction, so this is great news that we have achieved this again.
From everyone at SJB we wish you all the best for the future.
Kind Regards,
The SJB Team
Sash windows for bathroom and bedroom
I had two sash windows installed, in a bedroom and the bathroom, and I’m very pleased with the result. Both the windows look great. I’m very happy that I went with the advice of Paul, who suggested having just the bottom window in the bathroom frosted. It was a good idea - there’s a lot more light and it looks lovely. The fitters arrived on time, completed the work well without rushing and cleared up afterwards. All in all an excellent experience, and if I need any more new windows, I will definitely go to SJB again.
12 februari 2024
Omdöme utan inbjudan
Svar från Sjbsashwindows
Dear Anne,
Thank you for taking the time to leave feedback and for your kind words. We really appreciate your feedback as this helps us improve our service.
We do strive for customer satisfaction, so this is great news that we have achieved this again.
From everyone at SJB we wish you all the best for the new year ahead.
Kind Regards,
The SJB Team
SJB were friendly and efficient from…
SJB were friendly and efficient from the start. Chris was really helpful with the planning and then the installation was very smooth and the finish is excellent, with very little work required to snag after they were done.
25 januari 2024
Omdöme utan inbjudan
Svar från Sjbsashwindows
Thank you for taking the time to leave feedback and for your kind words. We really appreciate your feedback as this helps us improve our service.
We do strive for customer satisfaction, so this is great news that we have achieved this again.
From everyone at SJB we wish you all the best for the new year ahead.
Kind Regards,
The SJB Team
Absolutely on spec and arrived earlier…
Absolutely on spec and arrived earlier than originally anticipated as extra bonus. Fitters were efficient, tidy and friendly.
29 januari 2024
Svar från Sjbsashwindows
Dear David,
Thank you for taking the time to leave feedback and for your kind words. We really appreciate your feedback as this helps us improve our service.
We do strive for customer satisfaction, so this is great news that we have achieved this again.
From everyone at SJB we wish you all the best for the new year ahead.
Kind Regards,
The SJB Team
This company is great
This company is great. They do what they say, on time and are a joy to deal with. The people who actually installed the windows were delightful and efficient.
Highly recommended.
23 januari 2024
Svar från Sjbsashwindows
Dear Gwen,
Thank you for taking the time to leave feedback and for your kind words. We really appreciate your feedback as this helps us improve our service.
We do strive for customer satisfaction, so this is great news that we have achieved this again.
From everyone at SJB we wish you all the best for the new year ahead.
Kind Regards,
The SJB Team
Svar från Sjbsashwindows
Dear Abdi,
Thank you for taking the time to leave feedback and for your kind words. We really appreciate your feedback as this helps us improve our service.
We do strive for customer satisfaction, so this is great news that we have achieved this again.
From everyone at SJB we wish you all the best for the new year ahead.
Kind Regards,
The SJB Team
The company is meticulous in ensuring…
The company is meticulous in ensuring that they have accurate details and measurements regarding your order. This thorough attitude to detail is continued when I had the windows installed as the preparation was excellent and the final installation went smoothly and with impressive professionalism and skill.
8 januari 2024
Omdöme utan inbjudan
Svar från Sjbsashwindows
Dear Deborah,
Thank you for taking the time to leave feedback and for your kind words. We really appreciate your feedback as this helps us improve our service.
We do strive for customer satisfaction, so this is great news that we have achieved this again.
From everyone at SJB we wish you all the best for the new year ahead.
Kind Regards,
The SJB Team
I am thrilled with my new double glazed…
I am thrilled with my new double glazed wood sash window. It was installed on time and the installers were very clean and helpful.
12 december 2023
Svar från Sjbsashwindows
Dear Sophie
Happy New Year.
Thank you for taking the time to leave feedback and for your kind words. We really appreciate your feedback as this helps us improve our service.
We do strive for customer satisfaction, so this is great news that we have achieved this again.
From everyone at SJB we wish you all the best for the new year ahead.
Kind Regards,
The SJB Team
Unfit for purpose windows and terrible service
We chose SJB windows because we had previously used them on another project. They had done a great job and I had even recommended them to friends. Sadly the company has clearly gone down hill.
When we unpacked the windows and doors we were shocked to find that they were basically not fit for purpose. There were many dents, cracks and marks, previously filled dents and many areas where only a thin layer of primer had been applied. On top of the extremely low quality of finish we had the great disappointment to realise that the design of the windows was not what we had expected. During the design phase we were only shown images of the inside of the windows. No one ever showed us an image of the outside. We didn’t want windows with weather bars down the middle as we were looking for a traditional look. It was our mistake not to notice that the images we were shown were only of the inside. But I would expect a window company to provide drawings of all angles of the windows and to make sure the customer was aware before proceeding to the manufacture stage of the process.
When these problems came to light SJB windows refused to take any responsibility. They were rude and defensive.
In the end, after many emails and painful conversations on the phone they agreed to refund me £1500 to fix the problems myself. This barely covered the work that was needed to be done and obviously could not make up for the fact that the windows we have had to install are full of wood filler and not the perfect brand new windows we ordered.
All in all I was shocked by the poor service and rude attitude of all the staff at SJB windows.
I would strongly advise against working with this company
17 oktober 2023
Omdöme utan inbjudan
Svar från Sjbsashwindows
Mr Barbachano,
We have spent years building client relations (even with yourself once upon a time) so we are saddened that you have gone to such lengths to try and ruin our great reputation. Most of the projects we have taken on over the years have been through recommendations, as well as our reviews. Our reviews speak for themselves. We would hope that anyone reading this will swiftly discard your comments, as they are baseless and untrue. We simply can’t of ‘gone downhill’ if 5* reviews continue to be posted every week.
Your joinery was supplied to you to agreed and signed off specifications, without damage and totally fit for purpose. You arrived to collect your joinery in a van which did not have adequate horizontal anchoring points, and it was suggested to you by multiple staff members that you should hire a Luton van or similar for safe and damage free travel. The damage was caused during the 200-mile trip back to your residence. The entrance road to your residence was described as a heavily potholed, bumpy and restricted lane by our courier when the collection was attempted. When you discovered that your joinery was damaged, as a gesture of goodwill, we arranged for your joinery to be collected via courier at our expense so that the damage caused in transit could be addressed. This was to be carried out in a mutually agreed time frame, with the works being carried out in time for you to collect the joinery during your trip to London in the half term period. Upon the courier’s arrival to make collection, your workforce refused to assist in the loading of the joinery, and so your joinery was not collected. You were informed that the damage would still be addressed for you free of charge to try and maintain a good working relationship, although you would need to arrange for the joinery to be transported to our workshop. Your windows are manufactured to a traditional design. The inclusion of a small weather bar to the exterior of your rebated together casements is required for proper weatherproofing, however when you voiced your displeasure with the bars, we offered to remove them for you again free of charge. You had expressed that you had preferred your own carpenter carry out the required repairs, and we agreed to issue you a £1500.00 as a further gesture of goodwill. With your demands becoming so unreasonable we thought this was the best solution.
Happy customer
We have just had 5 new sash windows installed by SJB Windows. Very happy with the process from start to finish. All staff we dealt (sales person, surveyor, admin and installers) with were friendly and professional. Communication was excellent throughout and the work was carried out on the agreed dates and to a high standard. Very happy with the results and would highly recommend them.
7 december 2023
Omdöme utan inbjudan
Svar från Sjbsashwindows
Hi Hariette,
Thank you for your kind words and taking time to review, we really appreciate your feedback as this helps us improve our service.
We do strive for customer satisfaction, so this is great news that we have achieved this again.
From everyone at SJB we wish you all the best and please keep us in mind for future works for yourself, friends and family.
Kind Regards,
The SJB Team
Quality Workmanship
I've chosen SJB to do three large full window replacements and one window repair. My experience with SJB was fantastic from start to finish. I am particularly impressed by their outstanding workmanship and the windows look stunning. The consultation was in-depth with many options, the office was very responsive and courteous and the installers were efficient and very tidy. I would definitely recommend SJB for anyone looking for top end quality sash windows.
3 november 2023
Svar från Sjbsashwindows
Hi Chris,
Thank you for your kind words and taking time to review, we really appreciate your feedback as this helps us improve our service.
We do strive for customer satisfaction, so this is great news that we have achieved this again.
From everyone at SJB we wish you all the best and please keep us in mind for future works for yourself, friends and family.
Kind Regards,
The SJB Team
Would recommend without hesitation
Excellent quality, great finish and exactly to specification, efficient installation, space left clean and tidy by professional and friendly installers. Would definitely use SJB again. Thank you.
29 november 2023
Svar från Sjbsashwindows
Hi Robert,
Thank you for your kind words and taking time to review, we really appreciate your feedback as this helps us improve our service.
We do strive for customer satisfaction, so this is great news that we have achieved this again.
From everyone at SJB we wish you all the best and please keep us in mind for future works for yourself, friends and family.
Kind Regards,
The SJB Team
Good experience from quote to install
Good experience from quote to install. Windows look good and installation was quick. Recommend.
30 november 2023
Omdöme utan inbjudan
Svar från Sjbsashwindows
Hi James,
Thank you for your kind words and taking time to review, we really appreciate your feedback as this helps us improve our service.
We do strive for customer satisfaction, so this is great news that we have achieved this again.
From everyone at SJB we wish you all the best and please keep us in mind for future works for yourself, friends and family.
Kind Regards,
The SJB Team
Good product &service from SJB Windows
Good reception when we first visited the shop. Our requirements were considered, & following visits offered possible alternatives with informative options.
Timings were as predicted. The fitter worked cleanly & efficiently keeping us up to date with the stages of work. All is as was forecast. We are pleased with our new windows
3 november 2023
Omdöme utan inbjudan
Svar från Sjbsashwindows
Hi Audrey,
Thank you for your kind words and taking time to review, we really appreciate your feedback as this helps us improve our service.
We do strive for customer satisfaction, so this is great news that we have achieved this again.
From everyone at SJB we wish you all the best and please keep us in mind for future works for yourself, friends and family.
Kind Regards,
The SJB Team
Svar från Sjbsashwindows
Good afternoon,
Thank you for your kind words and taking time to review, we really appreciate your feedback as this helps us improve our service.
We do strive for customer satisfaction, so this is great news that we have achieved this again.
From everyone at SJB we wish you all the best and please keep us in mind for future works for yourself, friends and family.
Kind Regards,
The SJB Team
Very good quality, design and fit
Fantastic team, very good quality and so lovely to do business with from start to finish.
27 november 2023
Svar från Sjbsashwindows
Hi Melissa,
Thank you for your kind words and taking time to review, we really appreciate your feedback as this helps us improve our service.
We do strive for customer satisfaction, so this is great news that we have achieved this again.
From everyone at SJB we wish you all the best and please keep us in mind for future works for yourself, friends and family.
Kind Regards,
The SJB Team
The windows are worth the expense and…
The windows are worth the expense and the wait. Beautifully designed and crafted, they look good and work well and will hopefully stand the test of time. Everyone at SJB was highly professional and reassuring.
2 november 2023
Omdöme utan inbjudan
Svar från Sjbsashwindows
Dear Natasha,
Thank you for your kind words and taking time to review, we really appreciate your feedback as this helps us improve our service.
We do strive for customer satisfaction, so this is great news that we have achieved this again.
From everyone at SJB we wish you all the best and please keep us in mind for future works for yourself, friends and family.
Kind Regards,
The SJB Team
Window replacement
The two guys were quick, clean and efficient. Hoovered up after they had finished work, and left no mess. The whole process was absolutely painless!
10 november 2023
Svar från Sjbsashwindows
Dear Sarah,
Thank you for your kind words and taking time to review, we really appreciate your feedback as this helps us improve our service.
We do strive for customer satisfaction, so this is great news that we have achieved this again.
From everyone at SJB we wish you all the best and please keep us in mind for future works for yourself, friends and family.
Kind Regards,
The SJB Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.