I arrived in Athens Airport and went to buy an eSIM from this company because of the poster they had that displayed Vodafone. I'm a Vodafone business client. The pastry is very misleading. It says 100... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I bought eSIM package for 7 days, unlimited, max speed 5G for Turkey. I used the hotspot with my son and we enjoyed all 7 days, without interruption, without problems. Excellent! I recommend it.
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Esim voyage disponible en moins de 5 minutes, tarif compétitif et fiabilité du réseau. J'ai testé en Tunisie, 10 Giga pour un peu plus de 10€. Parfait, dés la descente de l'avion j'avais du réseau.
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Esim gekocht voor Frankrijk . Echter was de dekking waar ik verbleef heel slecht . Contact opgenomen met customerservice . Ze hebben alles in werking gesteld om de dekking te verbeteren door het proce... Se mer
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Företagsinformation
Om Sim Local
Skrivet av företaget
Sim Local has been helping travellers stay connected since 2011, and is a leader in the travel connectivity industry.
We connect travellers to the networks locals trust with our instant eSIM plans giving you stronger coverage, faster speeds, and better value than expensive roaming. Sim Local offers access to more local eSIM plans than any other eSIM provider, so you can choose the perfect package for your travel and connectivity needs.
With instant eSIM plan purchase and activation available through our website or the Sim Local app, it’s never been easier to get connected before you fly or the moment you land.
We partner with trusted local mobile operators worldwide to deliver just-like-home connectivity, backed by reliability, transparency, and expert support.
Alongside our online eSIM offering, Sim Local has a proven physical presence in international airports, with stores in London Heathrow, London Gatwick, Madrid, Vienna and Athens, as well as eSIM kiosks, SIM card vending machines, and partner locations including WHSmith and InMotion.
Whether digital or in-store, Sim Local is the smarter choice for simple, instant travel connectivity.
What is an eSIM?
An eSIM (embedded SIM) is built directly into your device. Instead of swapping physical SIM cards, you can download a digital eSIM profile, install it in minutes, and instantly connect to a mobile network at your destination.
Why Choose a Sim Local eSIM?
- Access to the best local mobile networks with great value data packages
- Some plans include calls and texts too
- Trusted local MNOs and MVNOs for stronger coverage and faster speeds
- More reliable than global resellers
How does Sim Local work?
- Download the Sim Local app (or visit our website).
- Choose your destination and purchase an eSIM plan.
- Install your eSIM digitally on your device.
- Land, switch it on, and connect instantly.
Or visit a Sim Local store in one of our airport locations, where our team can help you choose the perfect plan.
Sim Local Features
- Access to more local eSIM plans than any other provider
- Fast eSIM activation in under 5 minutes
- Stronger coverage and faster speeds with trusted networks
- Plans include hotspot capability
- Expert customer service via WhatsApp
- Transparent pricing with no roaming fees
- Store presence in major international airports
Sim Local eSIM FAQs
What does a Sim Local eSIM plan include?
Data-only plans, unlimited data plans, and local plans with calls & texts. Plans available for 7, 10, 15, 30, 60, or 90 days.
How much does it cost?
Prices vary by destination and data amount, with affordable options for every type of traveller.
Does an eSIM come with a number?
Some local eSIMs include a phone number for calls and texts. Check your plan’s details before purchase.
Which devices are compatible?
Most newer iOS and Android devices support eSIM. See our compatibility guide:
compatible handsets
Can I use my SIM card at the same time?
Yes. Most devices support dual SIM, so you can keep your primary number active while using a Sim Local eSIM.
Popular eSIM Destinations
- United States
- United Kingdom
- Europe Regional Plans
- Spain
- France
- Australia
- Japan
- Turkey
- Canada
- Thailand
- UAE
Learn More
🌐 Website
📖 Blog
📍 Store Locations
🔒 Privacy Policy
📜 Terms & Conditions
Join the Sim Local community!
Follow @simlocal on Instagram or simlocal_esim on TikTok!
Kontaktuppgifter
Sim Local Head Office 7th Floor, RSA House, Dundrum, D16 FC92, Dublin, Irland
- WhatsApp: +1 (555) 700‑4252
- customerqueries@simlocal.com
- simlocal.com
4,4
Utmärkt
3 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
helpful company
I still had just a little problem downloading it to my phone. Likely that my phone and my phone knowledge and terms just didn't jive with the instructions. It did work very well the whole time I was away and disabling it was easy.
5 mars 2026
Svar från Sim Local
Thank you so much for your kind feedback! We understand that the installation process can sometimes feel a little confusing, especially with different phone settings and terminology, so we truly appreciate your patience.
We’re very happy to hear that the service worked well throughout your trip and that disabling it afterwards was easy.
Svar från Sim Local
Thank you for your feedback! We’re very happy to hear that our airport assistant was able to help you get everything set up smoothly.
Providing friendly and helpful support is very important to us, and we truly appreciate your kind words.
In rural areas of Bulgaria
In rural areas of Bulgaria, connectivity is completely cut off. In Turkey and Romania, it is very strong.
7 mars 2026
Svar från Sim Local
Thank you for sharing your experience and feedback. We’re glad to hear that you had a strong connection in Turkey and Romania.
We’re sorry that connectivity in the rural areas of Bulgaria did not meet expectations. Coverage quality can sometimes vary depending on the local network infrastructure and remote locations. We truly appreciate your comments, as they help us continue improving the service and customer experience across all destinations.
Low price for peace of mind
This is a great, low priced way to give people peace of mind while traveling.
9 mars 2026
Svar från Sim Local
Hello,
We’re delighted to hear that you found our service to be a great value and that it gave you peace of mind during your travels. Providing reliable connectivity at an affordable price is exactly what we strive for, so it’s wonderful to know we met your expectations.
Thank you for choosing us, and we look forward to supporting you on your future trips!
Slow data. Many plan options
Many plan options. Easy to purchase and great instructions on how to install. Negative is that at least in the Danang and Hoi An areas the data speed is painfully slow and at times there is zero reception even while in the city.
18 mars 2026
Svar från Sim Local
Thank you for your detailed feedback! We’re very happy to hear that you found the plan options varied, the purchasing process easy, and the installation instructions helpful.
We’re sorry to hear that the data speed in the Da Nang and Hoi An areas did not meet your expectations and that you experienced occasional loss of reception. Network performance can sometimes vary depending on local coverage, congestion, and the partner network in specific areas. We truly appreciate you sharing your experience, as this helps us continue improving our service and coverage quality for future travelers.
Only issue was a phone setting to allow…
Only issue was a phone setting to allow non-national data carriers. Once fixed, seamless.
5 mars 2026
Svar från Sim Local
Hi,
Thank you for your feedback! We’re glad everything worked seamlessly once the phone setting was adjusted and that you had a smooth experience afterward 😊
All in all, fine and without any problems
Everything worked well in 4 weeks in Vietnam, including the activation upon arrival. In more rural areas, the network quality was sometimes a bit weak, but this wasn't a problem, especially as my wife had a different Vietnamese mobile provider that performed better in the countryside.
2 mars 2026
Svar från Sim Local
Hi,
Thank you for your detailed feedback! We’re glad to hear everything worked well during your 4 weeks in Vietnam and that activation went smoothly. Network quality can vary in rural areas depending on local coverage, and we appreciate you sharing your experience 😊
Best regards!
Great product and easy set up
Sim local was very easy to set up and much cheaper than using my overseas mobile service. I highly recommend them.
26 februari 2026
Svar från Sim Local
Hi,
Thank you for your kind feedback! We’re delighted to hear the setup was easy and that you found it a great value compared to roaming — we really appreciate your recommendation 😊
Best regards!
Simple
Simple, easy to install. I used EE as a UK service provider and received 4G or 5G service from Stirling to London.
7 mars 2026
Svar från Sim Local
Hi,
Thank you for your feedback! We’re glad to hear the installation was simple and that you enjoyed reliable 4G/5G coverage with EE throughout your trip from Stirling to London 😊
Best regards!
Good value and easy to order and…
Good value and easy to order and install. Only issue was the supplier details in French and not able to monitor via them
7 mars 2026
Svar från Sim Local
Hi,
Thank you for your feedback! We’re glad you found it easy to order and install 😊 The supplier details may appear in French because the eSIM is provided by an international network partner, but we appreciate your comment and will keep improving the experience.
Spam calls.
Since receiving the ESim I have been getting countless spam calls every day. I have blocked over 50 calls wince getting the Sim. When in Japan the calls would come through all night. I contacted support and they were not able to offer much and suggested my number might have been compromised because of my online activity. I didn't even get a chance to go online before the spam calls started. Other than that the Sim worked. Speeds were ok.
9 mars 2026
Svar från Sim Local
Hi there,
Thank you for taking the time to share your experience.
We’re truly sorry to hear about the spam calls you began receiving after activating your eSIM, especially as we understand how disruptive this must have been during your trip to Japan. This is certainly not the experience we want for our customers.
While the eSIM itself does not generate or control incoming calls, we completely understand your concerns and appreciate that this situation was frustrating, particularly as it began so soon after activation. We also apologise if the support provided at the time did not fully meet your expectations.
We have reached out to you directly via email to offer a resolution and make this right for you. Please kindly get back to us when you can, and we’ll be more than happy to assist further.
We truly appreciate your feedback and hope to resolve this for you as smoothly as possible.
The top up amount was very high.
17 mars 2026
Svar från Sim Local
Hi there,
Thank you for your feedback, and I’m sorry to hear that you were not satisfied with the top-up pricing.
Please note that top-up amounts and pricing are set by the network providers, and these can vary depending on the plan and location. That said, we completely understand how this may have felt high, and we’re sorry if it impacted your experience.
If you have any questions about available options or would like help finding a more suitable plan, please feel free to reach out to us at customerqueries@simlocal.com, we’d be more than happy to assist you.
easy to use.
9 mars 2026
Svar från Sim Local
Hello Andres,
Thank you for your feedback! We’re delighted to hear that you found our service easy to use and straightforward. Providing a simple and seamless experience is exactly what we aim for, so it’s great to know we’re meeting your expectations.
Service member was quick to assist with…
Service member was quick to assist with a service issue and promptly gave us our money back when determined that we could not use the service with our phones.
2 mars 2026
Svar från Sim Local
Hello,
Thank you for your kind feedback. We’re glad to hear that our team was able to assist you promptly and resolve the situation efficiently. While we regret that the service was not compatible with your device, we’re pleased we could process your refund without delay. If you need any assistance in the future, we’ll be happy to help.
I had service for about 20 minutes…
I had service for about 20 minutes outside of the US but then lost it completely even though I was till in cities like San Felipe and such
7 mars 2026
Svar från Sim Local
Hi there,
Thank you for taking the time to share your feedback. I’m really sorry to hear that your service stopped working shortly after activation, I completely understand how frustrating that must have been, especially while travelling.
As we didn’t receive a support request from you at the time, we weren’t aware that you were experiencing this issue. In many cases, connection problems like this can be resolved quickly with a few adjustments or by switching networks, and our support team is always available to help in real time.
We’ve now reached out to you directly and would really appreciate the opportunity to look into this further and make things right for you.
Please get back to us when you can, we’d love to assist and resolve this as quickly as possible.
Outstanding customer support
Incredibly easy to purchase and setup, with clear usage terms and conditions.
I had an issue where one of my two Sims stopped working when overseas.
Support was RAPID. Everything was fixed and I had a new SIM issued in under 2 hours. Very impressed, would use SIM Local in a heartbeat for future travels.
24 mars 2026
Omdöme utan inbjudan
Svar från Sim Local
Hey Dee,
Thank you for your amazing feedback! 😊 We’re delighted to hear the setup was easy and that our support team could resolve the issue quickly while you were abroad. We truly appreciate your trust and look forward to keeping you connected on your future travels! ✈️📱
Didn't work on iPad
Whilst it worked fine on my phone, I couldn't get it to work on my iPad despite trying various options. And there was no way of cancelling the order. So I wasted money.
**UPDATE** - Having read my review, they came back to me and offered me a full refund and a 10% discount for my next sim. Have to say I'm very impressed, a great service.
16 februari 2026
Svar från Sim Local
Hi Jan,
Thank you for taking the time to share your feedback. I’m really sorry to hear that you were unable to get the eSIM working on your iPad, I completely understand how frustrating that must have been.
As we didn’t receive a support request from you at the time, we weren’t aware that you were experiencing issues. In many cases, iPad setups can require a few specific settings, and our support team is always available to guide customers through this step-by-step.
We’ve now reached out to you directly and would really appreciate the opportunity to make this right for you. We’re more than happy to review your case and arrange a full refund.
Please get back to us when you can, we’d love to resolve this for you as quickly as possible.
Getting the sim was quickreluable sim service and smooth
Getting the sim was quick and smooth
21 mars 2026
Svar från Sim Local
Hey there,
Thank you for your feedback! 😊 We’re glad the SIM setup was quick and smooth. Safe travels! ✈️📱
Recurring weak reception in parts of…
Recurring weak reception in parts of London (Westminster, etc)
22 mars 2026
Svar från Sim Local
Hi there,
Thank you for taking the time to leave your review. I’m really sorry to hear that you experienced weak reception in parts of London, I understand how frustrating that must have been.
We would really appreciate the opportunity to look into this further for you. Coverage can sometimes vary depending on location and network connection, and in many cases, we’re able to help improve this with a few quick checks.
Could you please share your purchase details with us at customerqueries@simlocal.com
? Our Customer Support Team will be more than happy to investigate this for you and assist further.
We truly appreciate your feedback, as it helps us improve our service, and we hope to resolve this for you as soon as possible.
VERY EASY AND GOOD PRICE
8 mars 2026
Svar från Sim Local
Hey there,
Thank you for your feedback! 😊 We’re glad you found the service easy to use and great value. We hope to keep you connected on your next trip! 📱✈️
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.