Placed an order on the 3rd of July for 2 booster boxes and some sleeves. It arrived on the 11th due to a technical issue which was understood. However booster box was missing and I emailed them to... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I have been to Silvermine's store a couple of times and have bought a few items online previously, and I have thoroughly enjoyed my experience - the staff is extremely friendly and sociable, and the p... Se mer
The greatest vendor for TCG related products. I am absolutely pleased, if not more so as they have always been cooperative with me for the years which I have been buying from them. Expect all par... Se mer
I’ve been using Silvermine for around 1 year now. Never fail to impress and deliver. Delivery is always super fast; you can tell how hard they work by the speed of shipping, outstanding customer s... Se mer
Företagsinformation
Skrivet av företaget
We are located in Birmingham, specialized in sealed Japanese Pokemon, Weiss Schwarz and One-Piece trading card products.
Kontaktuppgifter
Birmingham, Storbritannien
- sales@silvermine.app
- silvermine.app
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 50 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Worst company I ever seen
Worst company I ever seen, I ordered 6 stellar miracle booster boxes for the release dates, I just received 4 booster boxes so I run out so quickly, leaving customers without open more packs, I spoke with them and for the inconvenience they were going to put together with the 2 booster boxes left some extra things on it. And then they didn’t put any extra stuff for the inconvenience in the box. AVOID at all cost, do not recommend ❌⛔️
TERRIBLE service
I ordered some products from here 2 weeks ago, and they sent an email saying that 'My order is on the way' on the same day of ordering. 2 weeks later and it still says the royal mail are yet to receive the package. Appalling service considering they're based in the UK, and should not take this long to arrive. I emailed them over a week ago and not heard anything back. Some of the worst service I have ever experienced with TCG products.

Svar från Silvermine
Fantastic Experience
Shipping was really quick and came packaged nicely. Only ordered one booster box of Raging Surf and got the Groudon AR and Rika SAR, so safe to say these guys aren't ripping open boxes and weighing stuff! I'm gonna be addicted to ripping Japanese packs and have already ordered from here again and will be using them in the future.
no communication!
Have sent multiple emails and multiple calls to this company including leaving voice messages! no reply to any of it ! the order i originally made shows up differently after purchase! in my confirmation email! i NEED IT CHANGED BUT NO ONE WILL ANSWER! (avoid!) also its been a week and even thought its the wrong order i still haven't even received the wrong one let alone anything at all

Svar från Silvermine
Communication Iusses
Review updated - My original view was that potentially this was a scam site due to no response to emails or whatsapp messages until i suddenly got a tracking notification 3 days later and a response to this orginal review.
Upgraded to 3 stars as items have arrived safe and sound but other than a comment on here there was still a lack of communication, on top of that i got a random refund the following day for one of the booster boxes i ordered with no explanation and my original order still showed 3 booster boxes being sent out from that original order.
Unfortunately you lost me a customer completely now given no communication i might have to pay a slightly higher price elsewhere but at least i know when ordering if i have any questions other companies seem to be quick to answer.
My suggestion and recommendation to you is to ensure that you have a way of communicating to your buyers, especially if there is going to be delays and even more if your cancelling part of an order thats been placed.
If there are issues on shipping delays because something is happening like a warehouse move then communicate that on your site, not everyone uses social media like facebook or instergram i cam across your site on Google when researching prices.

Svar från Silvermine
Fantastic UK Card seller!
Fantastic UK Card seller!
I normally only buy from Japan but Silvermine had good prices so I decided to go with them. It was much more practical and I didn’t have to pay for shipping.
Received my item on the day of its release! Well packaged, thanks.
Really impressed!
I've made several orders of Japanese Pokemon booster boxes and each time the boxes arrive quickly, with great packaging in mint condition. The prices are the best I've found in the UK, and free shipping. Best place for Japanese/Chinese Pokemon boxes in my opinion! Keep it up guys!
I have made a number of orders now and…
I have made a number of orders now and I have been extremely happy every time. Each item is always packaged with care and well protected, it's my go too for Japanese and Chinese pokemon cards and also has the best prices
I have used this company a few times…
I have used this company a few times now. i had a small issue with my latest order, Not their fault in any way but the customer service and understanding shown by Simon was phenomenal. Very fair and reasonable company to deal with. Thankyou
Quick delivery and well packaged
Quick delivery and well packaged. Would definitely buy from again.
Well packaged and no issues with item👌
Item arrived quickly as advertised 👍👍
Always happy
Bought from them a couple of times now, amazing as always. Safe and secure packaging and quick deliveries!!!
Great!
Great products as described, very quick delivery - always happy ordering from here!
Amazing seller.
Amazing!
Fast delivery and came well packaged!
5 stars! Just ordered another wild forces booster box hoping to pull the SR and AR gengars I need
Great responses fast action product…
Great responses fast action product exactly as advertised no issues and an incredible crew working behind the scenes can't recommend them enough.
Amazing
Amazing company, I got great cards and they came in less than 3 days. I absolutely recommend. They were also a lot cheaper than anywhere else in the uk and because I got free delivery. I never review anything but this was so amazing I had to :)
Quick shipping and perfect condition.
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