We purchased our Resmed travel cpac about 16 months ago. My biggest complaint is the head strap. It is weak, small and insufficient. It slides around my head which is very uncomfortable. If I lay sti... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Good equipment, but lousy customer service. My CPAP was heating too much and cracked my containers every 6-7 weeks. Sent it back, returned saying they had fixed it. Same problem as before. Sent it... Se mer
I was interested in having a smaller CPAP for travel, but I wasn’t sure it would work for me. I was able to purchase the AirMini with a 30 day trial/return. It was easy to submit my prescription and... Se mer
I get the products needed at the right time! Billings and statements are a bit difficult due to not having statements describing what was provided available (for insurance and FSA purposes) at time o... Se mer
Företagsinformation
Om ResMed Shop
Skrivet av företaget
ResMed Shop is an online distributor of the ResMed AirMini™ AutoSet™ CPAP device, AirMini supplies, accessories and gold-standard customer service. From understanding your sleep issues to helping you treat sleep apnea, the ResMed Shop can help awaken your best!
Explore ResMed’s range of AirMini products to help improve your sleep and your health:
Shop AirMini Shop mask packs Shop AirMini accessoriesWith the assurance of a 30-year history and expertise in sleep, ResMed empowers its customers. It’s their mission to breathe new life into overall health and performance, helping you to awaken your best.
All products are sold through Expedite, LLC, a ResMed company.
Kontaktuppgifter
9001 Spectrum Center Blvd, 92123, San Diego, USA
- (833) 968-2727
- shop.resmed.com/en-us
3,3
Medel
1 tn omdömen
Ingen aktuell inbjudningshistorik
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Har inte besvarat negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I called and made my order and it was immediately sent to me. I have ordered several times and have had great customer service and quick shipping. Thank you.
I called and made my order and it was immediately
30 april 2024
Being able to get the updated…
Being able to get the updated prescription and supplies was a smooth process. I’d definitely recommend res med moving forward..’
30 april 2024
Tube insulating cover
The cover did reduce the noise of the Air Mini slightly but not enough to allow me to be able to sleep well.
14 maj 2024
Svar från ResMed Shop
Hi there,
My name is Janeil and I am with the ResMed Shop Customer Support Team.
We're so sorry for any inconvenience regarding this matter. I will have someone contact you shortly to follow-up and discuss further.
Please let us know if you have any additional comments or questions!
I was going on a European vacation and…
I was going on a European vacation and cringed at the thought of dragging along my CPAP. My doctor suggested a mini ResMed. Why didn't I hear about this sooner!?! The unit is the size of a popsicle, it is quiet, it all fits in a tote bag about 6 x 9, the headware is the same type as the big one but you cannot interchange. AND, the company had it in my hands in juat a couple of days. Love it!
29 april 2024
Ease of ordering and fast delivery
10 maj 2024
I received my machine fast once I got…
I received my machine fast once I got the RX to them.
Service can be improved by calling the doctor to get the RX.
10 maj 2024
Highly recommend the Mini for travel and going through Res Med directly
The Res Med team communicated throughout the process and worked quickly at gathering all paperwork/signatures to make this possible. Thank you for doing such a great on getting the new mini delivered so quickly after the documents were accepted.
8 maj 2024
Quick turnaround!
Turn around in receiving the product was quick and easy. I have a ResMed BiPAP machine that I use every night, and this was just what I was looking for when I travel.
24 april 2024
No compliance repoort onnthe air.mini
3 maj 2024
Svar från ResMed Shop
Hi there,
My name is Janeil and I am with the ResMed Shop Customer Support Team.
We're so sorry for any inconvenience regarding this matter. I will have someone contact you shortly to follow-up and discuss further.
Please let us know if you have any additional comments or questions!
Very helpful and knowledgeable.
1 maj 2024
Package was packed well
Package was packed well. Finding what I wanted on the site was easy to include setup items etc. Once opened it was also easy to set up.
29 april 2024
Archaic processes and long service times
Difficult to get to a human being; no response to messages; prescription requirements were a nightmare and handled badly (by FAX?! Really????) I thought I was saving time going directly to Resmed. What a joke. It took a day to place my order and get charged for it, and weeks to have my order fulfilled. After all that, the settings are wrong, so now I have to ship the unit back to get them fixed. What century are we in?
26 april 2024
Svar från ResMed Shop
Hi there,
My name is Janeil and I am with the ResMed Shop Customer Support Team.
We're so sorry for all the trouble you've had concerning the prescription process. We are always looking for ways to improve our services and appreciate the feedback you have provided.
We're so sorry for any inconvenience regarding this matter. I will have someone contact you shortly to follow up and discuss further
If there's anything else we can do for you, please don't hesitate to reach out.
The service was not only efficient but…
The service was not only efficient but very pleasant and helped me through the process. I felt taken care of!
24 april 2024
love the mini… perfect for travel .
love the mini… perfect for travel .. works marvelously
9 april 2024
My doctor could fill up the form and I…
My doctor could fill up the form and I sent it directly, very effective
8 april 2024
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