They helped me get my package refunded after it was stolen without any issues and I didn’t have to do anything but reply to a few emails saved me a lot of hassle.
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Pretty great, I had an issue with my delivery that wasn’t received. I reached out to Best Buy and they weren’t able to assist me. I contacted shipment protect. Although I thought they would reach out... Se mer
Företaget har svarat
Need to update this flow from site. Wasn't sure what I was paying for... In this case ticket protection. PS: My Tickets are Virtual.Nothing shipped to me with this order.
Företaget har svarat
This was a very easy process. Once your case is assigned to a representative, they will walk you through every step , you just have to do your diligence in providing your proof.
Företaget har svarat
Företagsinformation
Skrivet av företaget
ShipmentProtect is the only monthly service that will protect all your online purchases. Our service helps you receive a reimbursement or refund for any online purchase that is lost, stolen or damaged.
Kontaktuppgifter
4,3
Utmärkt
1 tn omdömen
Har besvarat 97 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från ShipmentProtect
Hi Patrick,
We appreciate your feedback! Happy to hear everything was quick and easy.
Let us know if we can help in the future.
—The ShipmentProtect Team
866-506-3587 | www.shipmentprotect.com
(Live Chat) | support@shipmentprotect.com
Svar från ShipmentProtect
Hi Jason,
Thank you for your feedback! We’re glad the process was quick and convenient.
We’re here anytime you need support.
—The ShipmentProtect Team
866-506-3587 | www.shipmentprotect.com
(Live Chat) | support@shipmentprotect.com
Everything went smoothly.
8 april 2026
Omdöme utan inbjudan
Svar från ShipmentProtect
Hi Marta,
We appreciate your feedback! Glad to hear everything went smoothly.
We’re here if you need anything moving forward.
—The ShipmentProtect Team
866-506-3587 | www.shipmentprotect.com
(Live Chat) | support@shipmentprotect.com
Great and easy
8 april 2026
Omdöme utan inbjudan
Svar från ShipmentProtect
Hi Minh,
Thank you for your feedback! We’re glad you had an easy experience.
We’re here anytime you need assistance.
—The ShipmentProtect Team
866-506-3587 | www.shipmentprotect.com
(Live Chat) | support@shipmentprotect.com
No comments 2026
7 april 2026
Omdöme utan inbjudan
Svar från ShipmentProtect
Hi Alan,
Thank you for your feedback—we appreciate you taking the time to share it.
If there’s anything we can assist with, we’re always here to help.
—The ShipmentProtect Team
866-506-3587 | www.shipmentprotect.com
(Live Chat) | support@shipmentprotect.com
Everything was easy
8 april 2026
Omdöme utan inbjudan
Svar från ShipmentProtect
Hi Tia,
We appreciate your feedback! Happy to hear everything was easy for you.
Let us know if we can assist with anything further.
—The ShipmentProtect Team
866-506-3587 | www.shipmentprotect.com
(Live Chat) | support@shipmentprotect.com
First time I used this and it was easy
First time I used this and it was easy
7 april 2026
Omdöme utan inbjudan
Svar från ShipmentProtect
Hi John,
Thanks for your feedback! We’re glad your first experience was easy.
We’re here anytime you need support.
—The ShipmentProtect Team
866-506-3587 | www.shipmentprotect.com
(Live Chat) | support@shipmentprotect.com
Quick n easy purchase
7 april 2026
Omdöme utan inbjudan
Svar från ShipmentProtect
Hi Barbara,
Thank you for your feedback! We’re glad your purchase experience was quick and easy.
Feel free to reach out anytime.
—The ShipmentProtect Team
866-506-3587 | www.shipmentprotect.com
(Live Chat) | support@shipmentprotect.com
Bait and switch
This was supposed to be one-time payment for insurance on some concert tickets I purchased for a show a couple months away. Not only did my card get charged but they sent me an email that says my 5-day free trial will be over soon and they will be charging me almost $30 a month to continue. I attempted to email them to cancel and address could not be found. I eventually got a hold of them via PayPal and they said they were going to refund my money but not until after they charged me $30
5 april 2026
Omdöme utan inbjudan
Svar från ShipmentProtect
Hi Chris,
We’re sorry for the confusion and frustration you experienced.
ShipmentProtect is a membership service that begins with a free trial, which converts into a monthly plan if not canceled. It’s not a one-time insurance purchase, and we understand how that may not have been clear.
Regarding the email issue, our correct support email is support@shipmentprotect.com
We’d be happy to review your account, confirm the charges, and assist with cancellation or refunds where applicable. Please reach out to us directly.
—The ShipmentProtect Team
Svar från ShipmentProtect
Hi Jimmie,
We appreciate your kind words! Glad to hear everything was fast and efficient.
We’re here if you need anything.
—The ShipmentProtect Team
866-506-3587 | www.shipmentprotect.com
(Live Chat) | support@shipmentprotect.com
Svar från ShipmentProtect
Hi Mark,
Thanks for your feedback! We’re happy to hear the process was quick and precise.
Let us know if we can help in the future.
—The ShipmentProtect Team
866-506-3587 | www.shipmentprotect.com
(Live Chat) | support@shipmentprotect.com
Svar från ShipmentProtect
Gracias por tu comentario. Entendemos que puede no parecer necesario en todos los casos, pero estamos aquí para ayudar cuando algo sale mal con una entrega.
Si alguna vez necesitas asistencia, con gusto te ayudamos.
—The ShipmentProtect Team
866-506-3587 | www.shipmentprotect.com
(Chat en vivo) | support@shipmentprotect.com
This was a very easy process
This was a very easy process. Once your case is assigned to a representative, they will walk you through every step , you just have to do your diligence in providing your proof.
7 april 2026
Svar från ShipmentProtect
Hi Tierra,
Thank you for taking the time to share this! We truly appreciate your detailed feedback and are glad to hear our team was able to guide you through each step.
We’re always here to help whenever you need us.
—The ShipmentProtect Team
866-506-3587 | www.shipmentprotect.com
(Live Chat) | support@shipmentprotect.com
Svar från ShipmentProtect
Hi SherylAnn,
Thank you for your feedback! We’re glad to hear setup was easy.
We’re here anytime you need support.
—The ShipmentProtect Team
866-506-3587 | www.shipmentprotect.com
(Live Chat) | support@shipmentprotect.com
Svar från ShipmentProtect
Hi there,
Thank you for your kind words! We’re glad you had a wonderful experience.
We’re here anytime you need assistance.
—The ShipmentProtect Team
866-506-3587 | www.shipmentprotect.com
(Live Chat) | support@shipmentprotect.com
Simple and straight forward
6 april 2026
Omdöme utan inbjudan
Svar från ShipmentProtect
Hi Quayson,
We appreciate your feedback! Glad to hear the process was simple and straightforward.
We’re here if you need anything further.
—The ShipmentProtect Team
866-506-3587 | www.shipmentprotect.com
(Live Chat) | support@shipmentprotect.com
so far so good
so far so good
have not received tickets yet but process was easy
5 april 2026
Omdöme utan inbjudan
Svar från ShipmentProtect
Hi Brad,
Thanks for your feedback! We’re glad the process has been easy so far.
If anything comes up, we’re here to help.
—The ShipmentProtect Team
866-506-3587 | www.shipmentprotect.com
(Live Chat) | support@shipmentprotect.com
site was tough to navigate when looking…
site was tough to navigate when looking for seats
5 april 2026
Omdöme utan inbjudan
Svar från ShipmentProtect
Hi there,
We’re sorry to hear the site was difficult to navigate while selecting seats—that can definitely be frustrating.
While we don’t manage the ticketing platform itself, we appreciate you sharing this feedback.
—The ShipmentProtect Team
866-506-3587 | www.shipmentprotect.com
(Live Chat) | support@shipmentprotect.com
Svar från ShipmentProtect
Hi there,
Thank you for your kind words! We’re glad you found it to be a great way to help secure your packages.
We’re here anytime you need support.
—The ShipmentProtect Team
866-506-3587 | www.shipmentprotect.com
(Live Chat) | support@shipmentprotect.com
Took too long to check out
Took too long to check out. Lots of issues with Paypal Pay Later, couldn't add my AMEX card.
5 april 2026
Omdöme utan inbjudan
Svar från ShipmentProtect
Hi Mariah,
We’re sorry to hear about the issues during checkout—that can definitely be frustrating.
This may be related to the merchant’s payment system rather than our service, but we appreciate you sharing your experience. If you’d like us to review anything further, we’re happy to help.
—The ShipmentProtect Team
866-506-3587 | www.shipmentprotect.com
(Live Chat) | support@shipmentprotect.com
Keith
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.