They helped me get my package refunded after it was stolen without any issues and I didn’t have to do anything but reply to a few emails saved me a lot of hassle.
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Pretty great, I had an issue with my delivery that wasn’t received. I reached out to Best Buy and they weren’t able to assist me. I contacted shipment protect. Although I thought they would reach out... Se mer
Företaget har svarat
Need to update this flow from site. Wasn't sure what I was paying for... In this case ticket protection. PS: My Tickets are Virtual.Nothing shipped to me with this order.
Företaget har svarat
This was a very easy process. Once your case is assigned to a representative, they will walk you through every step , you just have to do your diligence in providing your proof.
Företaget har svarat
Företagsinformation
Skrivet av företaget
ShipmentProtect is the only monthly service that will protect all your online purchases. Our service helps you receive a reimbursement or refund for any online purchase that is lost, stolen or damaged.
Kontaktuppgifter
4,3
Utmärkt
1 tn omdömen
Har besvarat 97 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från ShipmentProtect
Hi Keith,
Thank you for your feedback! We’re glad to hear the app was easy to use.
Feel free to reach out anytime if you need assistance.
—The ShipmentProtect Team
866-506-3587 | www.shipmentprotect.com
(Live Chat) | support@shipmentprotect.com
Svar från ShipmentProtect
Hi there,
We appreciate your feedback! Glad to hear everything is working well.
We’re here anytime you need support.
—The ShipmentProtect Team
866-506-3587 | www.shipmentprotect.com
(Live Chat) | support@shipmentprotect.com
CREDIT CARD INFO WAS CHANGED TO…
CREDIT CARD INFO WAS CHANGED TO DIFFERENT INFORMATION
4 april 2026
Omdöme utan inbjudan
Svar från ShipmentProtect
Hi Gary,
We’re sorry to hear your concern regarding your card information—that’s something we take very seriously.
ShipmentProtect does not alter or change customer payment details. If you believe there has been an issue, we recommend contacting your bank or card provider immediately. We’re also available to review any concerns on our end.
—The ShipmentProtect Team
866-506-3587 | www.shipmentprotect.com
(Live Chat) | support@shipmentprotect.com
Fast and easy!
4 april 2026
Omdöme utan inbjudan
Svar från ShipmentProtect
Hi Casey,
Thanks for your feedback! We’re glad to hear it was fast and easy.
We’re here anytime you need assistance.
—The ShipmentProtect Team
866-506-3587 | www.shipmentprotect.com
(Live Chat) | support@shipmentprotect.com
Svar från ShipmentProtect
Hi Stephanie,
Thank you for your kind words—we’re glad to hear you felt supported.
We’re always here if you need anything further.
—The ShipmentProtect Team
866-506-3587 | www.shipmentprotect.com
(Live Chat) | support@shipmentprotect.com
Very fast and quick
3 april 2026
Omdöme utan inbjudan
Svar från ShipmentProtect
Hi Hector,
We appreciate your feedback! Glad to hear everything was quick and smooth.
We’re here anytime you need support.
—The ShipmentProtect Team
866-506-3587 | www.shipmentprotect.com
(Live Chat) | support@shipmentprotect.com
I dont want to answer
2 april 2026
Omdöme utan inbjudan
Svar från ShipmentProtect
Hi Janice,
Thank you for your feedback. We understand not every experience requires a detailed response, but we appreciate you taking the time to share.
If you ever need assistance, we are here to help.
You can reach us at 866-506-3587, via live chat at www.shipmentprotect.com
, or by email at support@shipmentprotect.com
.
—The ShipmentProtect Team
Svar från ShipmentProtect
Hi Jace,
Thank you for your feedback. We are glad to hear the experience was smooth and easy to go through.
If you need anything moving forward, we are here to help.
You can reach us at 866-506-3587, via live chat at www.shipmentprotect.com, or by email at support@shipmentprotect.com.
—The ShipmentProtect Team
Quick and easy
3 april 2026
Omdöme utan inbjudan
Svar från ShipmentProtect
Hi Chip,
We appreciate your feedback. It is great to hear the experience was quick and easy.
If there is anything we can assist with, feel free to reach out.
You can reach us at 866-506-3587, via live chat at www.shipmentprotect.com
, or by email at support@shipmentprotect.com.
—The ShipmentProtect Team
Svar från ShipmentProtect
Hi Miguel,
Thank you for your feedback. We are glad to hear you found the platform easy to use.
If you need anything moving forward, we are here to help.
You can reach us at 866-506-3587, via live chat at www.shipmentprotect.com
or by email at support@shipmentprotect.com.
—The ShipmentProtect Team
Svar från ShipmentProtect
Hi Kimberlee,
We appreciate your feedback. It is great to hear the experience was easier than expected.
If you ever need assistance, we are here to help.
You can reach us at 866-506-3587, via live chat at www.shipmentprotect.com
, or by email at support@shipmentprotect.com.
—The ShipmentProtect Team
Svar från ShipmentProtect
Hi LegendaryGary,
Thank you for your feedback. We are glad to hear the experience was efficient and smooth.
If there is anything we can assist with, feel free to reach out.
You can reach us at 866-506-3587, via live chat at www.shipmentprotect.com
, or by email at support@shipmentprotect.com
.
—The ShipmentProtect Team
Ease of Use,experienced no difficulty…
Ease of Use,experienced no difficulty in viewing my results results.
2 april 2026
Omdöme utan inbjudan
Svar från ShipmentProtect
Hi William,
Thank you for your feedback. We are glad to hear you experienced no difficulty and that everything was easy to use.
If you need anything moving forward, we are here to help.
You can reach us at 866-506-3587, via live chat at www.shipmentprotect.com
, or by email at support@shipmentprotect.com.
—The ShipmentProtect Team
Pretty great
Pretty great, I had an issue with my delivery that wasn’t received. I reached out to Best Buy and they weren’t able to assist me. I contacted shipment protect. Although I thought they would reach out to the merchant directly, they only suggested I file a chargeback but still gave me $500 as the sure protection which I was happy with it
1 april 2026
Omdöme utan inbjudan
Svar från ShipmentProtect
Hi Alee,
Thank you for taking the time to share your experience. We are glad we were able to support you and provide a resolution when the merchant was unable to assist.
While our process includes guiding customers through formal dispute channels such as chargebacks, we step in with reimbursement under our guarantee when those avenues do not resolve the issue.
If you ever need assistance again, we are here to help.
You can reach us at 866-506-3587, via live chat at www.shipmentprotect.com
, or by email at support@shipmentprotect.com.
—The ShipmentProtect Team
It said it was free then charged me $29
2 april 2026
Omdöme utan inbjudan
Svar från ShipmentProtect
Hi Cheyenne,
Thank you for your feedback, and we understand your concern.
ShipmentProtect offers a trial period which may begin with a temporary authorization. After the trial, the membership converts to a monthly subscription unless it is canceled during that period.
We would be happy to review your account and ensure everything was handled correctly. Please reach out to us directly so we can assist you further.
You can reach us at 866-506-3587, via live chat at www.shipmentprotect.com
, or by email at support@shipmentprotect.com.
—The ShipmentProtect Team
Good very very very good
2 april 2026
Omdöme utan inbjudan
Svar från ShipmentProtect
Hi Ian,
Thank you for your feedback. We appreciate you giving the service a try.
If you have any questions during your trial or need assistance, we are here to help.
You can reach us at 866-506-3587, via live chat at www.shipmentprotect.com
, or by email at support@shipmentprotect.com.
—The ShipmentProtect Team
Trial basis only will use for 5days
Trial basis only will use for 6 days
3 mars 2026
Omdöme utan inbjudan
Svar från ShipmentProtect
Hi Cindy,
Thank you for your feedback! Just to clarify, ShipmentProtect may begin with a free trial, which can transition into a membership if it isn’t canceled before the trial ends.
If you have any questions or would like us to review your account, we’re happy to help.
—The ShipmentProtect Team
866-506-3587 | www.shipmentprotect.com
(Live Chat) | support@shipmentprotect.com
Easy and quick
31 mars 2026
Omdöme utan inbjudan
Svar från ShipmentProtect
Hi there,
Thank you for your feedback! We’re glad the process was easy and quick.
We’re here anytime you need assistance.
—The ShipmentProtect Team
866-506-3587 | www.shipmentprotect.com
(Live Chat) | support@shipmentprotect.com
Scam and phishing scheme
Scam and phishing scheme. I placed an order on MaxAroma and thought I already paid for my shipment protection. However, after processing my order on MaxAroma, I got transferred to this site. I thought I just had to enter my details to protect my shipment, but after I submitted my details, which said $0.00 cost to me, I saw a notification from Apple Pay that they processed a $29 charge. I’m going to dispute it with the bank. Furthermore, they have a fake TrustPilot pop-up that steals your login credentials.
30 mars 2026
Omdöme utan inbjudan
Svar från ShipmentProtect
Hi Robert,
Thank you for your feedback. We take concerns like this very seriously.
ShipmentProtect is a membership service that is clearly presented during checkout, including any applicable trial and billing terms. We do not engage in phishing practices or collect Trustpilot login credentials.
We would like the opportunity to review your experience and address any concerns directly. Please contact us so we can look into this further and ensure everything is handled appropriately.
You can reach us at 866-506-3587, via live chat at www.shipmentprotect.com, or by email at support@shipmentprotect.com.
—The ShipmentProtect Team
Easy to order
1 april 2026
Omdöme utan inbjudan
Svar från ShipmentProtect
Hi Virginia,
Thank you for your feedback. We are glad to hear the ordering process was easy.
If you ever need assistance, we are here to help.
You can reach us at 866-506-3587, via live chat at www.shipmentprotect.com
, or by email at support@shipmentprotect.com
.
—The ShipmentProtect Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.