They helped me get my package refunded after it was stolen without any issues and I didn’t have to do anything but reply to a few emails saved me a lot of hassle.
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Pretty great, I had an issue with my delivery that wasn’t received. I reached out to Best Buy and they weren’t able to assist me. I contacted shipment protect. Although I thought they would reach out... Se mer
Företaget har svarat
Need to update this flow from site. Wasn't sure what I was paying for... In this case ticket protection. PS: My Tickets are Virtual.Nothing shipped to me with this order.
Företaget har svarat
This was a very easy process. Once your case is assigned to a representative, they will walk you through every step , you just have to do your diligence in providing your proof.
Företaget har svarat
Företagsinformation
Skrivet av företaget
ShipmentProtect is the only monthly service that will protect all your online purchases. Our service helps you receive a reimbursement or refund for any online purchase that is lost, stolen or damaged.
Kontaktuppgifter
4,3
Utmärkt
1 tn omdömen
Har besvarat 97 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
You confuse me at the end
You confuse me at the end I got too many steps involved in this protection plan I have no idea what I just purchased I'll give you four stars anyway cuz I'm afraid you might not give me my ticket I'll have a hard time getting my refund
13 april 2026
Omdöme utan inbjudan
Svar från ShipmentProtect
Hi Kenneth,
Thank you for your feedback—we understand how the final steps can sometimes feel confusing.
ShipmentProtect is an optional service designed to help if something goes wrong with a delivery. It does not impact your ticket purchase or fulfillment in any way.
If you’d like us to review your order or explain anything further, we’re happy to help.
—The ShipmentProtect Team
866-506-3587 | www.shipmentprotect.com
(Live Chat) | support@shipmentprotect.com
Thank you lets see how it's completed…
Thank you lets see how it's completed now
13 april 2026
Omdöme utan inbjudan
Svar från ShipmentProtect
Hi Charles,
Thank you for your feedback! We’re glad the process has been smooth so far.
If you need any assistance as things move forward, we’re here to help.
—The ShipmentProtect Team
866-506-3587 | www.shipmentprotect.com
(Live Chat) | support@shipmentprotect.com
Svar från ShipmentProtect
Hi Ruben,
We appreciate your feedback! It’s great to hear the process was easy and efficient.
Let us know if we can help with anything else.
—The ShipmentProtect Team
866-506-3587 | www.shipmentprotect.com
(Live Chat) | support@shipmentprotect.com
It was free.
12 april 2026
Omdöme utan inbjudan
Svar från ShipmentProtect
Hi Adam,
Thanks for your feedback! Just to clarify, ShipmentProtect may begin with a free trial that transitions into a membership if it isn’t canceled before the trial ends.
If you’d like us to review your account or confirm the details, we’re happy to help.
—The ShipmentProtect Team
866-506-3587 | www.shipmentprotect.com
(Live Chat) | support@shipmentprotect.com
Svar från ShipmentProtect
Hi Joshua,
We’re sorry for the frustration here. What you’re seeing is typically a free trial enrollment that transitions into a membership if it isn’t canceled before the free trial ends. The $29 charge would only occur after that period—not at the time of the authorization of your card.
That said, we’d be happy to take a closer look at your account, confirm exactly what happened, and make this right. Please contact us at 866-506-3587, via live chat at www.shipmentprotect.com
, or email support@shipmentprotect.com
so we can assist you directly.
—The ShipmentProtect Team
Quick and easy so a grandma can do it!
12 april 2026
Omdöme utan inbjudan
Svar från ShipmentProtect
Hi Elaine,
Thank you for your feedback! We’re glad to hear the experience was simple and easy to use.
We’re here anytime you need assistance.
—The ShipmentProtect Team
866-506-3587 | www.shipmentprotect.com
(Live Chat) | support@shipmentprotect.com
Easy purchase once card was on file
Easy purchase once card was on file
10 april 2026
Omdöme utan inbjudan
Svar från ShipmentProtect
Hi Carmen,
We appreciate your feedback! Glad to hear the purchase process was smooth once your card was on file.
Let us know if we can assist with anything further.
—The ShipmentProtect Team
866-506-3587 | www.shipmentprotect.com
(Live Chat) | support@shipmentprotect.com
It wouldnt let me use my debit card…
It wouldnt let me use my debit card when I just used it to purchase the item. It kept saying enter valid card details and I typed everything correctly
11 april 2026
Omdöme utan inbjudan
Svar från ShipmentProtect
Hi Vincent,
We’re sorry to hear about the trouble with your card during checkout—that can definitely be frustrating.
This may be related to the merchant’s payment system rather than our service, but we’d be happy to take a closer look and help however we can.
Please feel free to reach out so we can assist further.
—The ShipmentProtect Team
866-506-3587 | www.shipmentprotect.com
(Live Chat) | support@shipmentprotect.com
Svar från ShipmentProtect
Hi Gloria,
Thank you for your feedback! We’re glad to hear your experience was hassle-free.
We’re here anytime you need support.
—The ShipmentProtect Team
866-506-3587 | www.shipmentprotect.com
(Live Chat) | support@shipmentprotect.com
Svar från ShipmentProtect
Thank you for your kind words! We’re glad you found value in the service.
We’re here anytime you need support.
—The ShipmentProtect Team
866-506-3587 | www.shipmentprotect.com
(Live Chat) | support@shipmentprotect.com
Svar från ShipmentProtect
Hi Viviana,
Thanks so much for your feedback! We’re glad you had an easy experience.
Feel free to reach out anytime if you need assistance.
—The ShipmentProtect Team
866-506-3587 | www.shipmentprotect.com
(Live Chat) | support@shipmentprotect.com
Svar från ShipmentProtect
Hi Gene,
We appreciate your feedback! Glad to hear you had a great experience.
We’re here if you ever need support.
—The ShipmentProtect Team
866-506-3587 | www.shipmentprotect.com
(Live Chat) | support@shipmentprotect.com
Svar från ShipmentProtect
Hi Helen,
Thank you for your feedback! We’re glad to hear everything was simple and easy.
We’re here anytime you need assistance.
—The ShipmentProtect Team
866-506-3587 | www.shipmentprotect.com
(Live Chat) | support@shipmentprotect.com
Didn't give me enough time (I'm OLD
Didn't give me enough time (I'm OLD, to complete the purchase of 4 tickets and now I don't KNOW if I purchased 4 OR 8 TICKETS !!!!!!!!!!!!!!!!! HEY . . . I'm poor and OLD . . . . was born in the 50s! It's my BIRTHDAY . . . PLEASE DON'T MAKE THIS A BUMMER NIGHT OUT WITH FRIENDS BECASUE OF $$$$$$$$$$$$$$$
10 april 2026
Omdöme utan inbjudan
Svar från ShipmentProtect
Hi there,
I’m really sorry for the confusion here, especially on such an important occasion. We understand how stressful that can feel.
ShipmentProtect does not process ticket purchases—we’re a separate service that helps if something goes wrong with delivery. For confirmation on how many tickets were purchased, we recommend checking directly with the ticket provider or your order confirmation email.
If you have any questions about our service, we’re here to help.
—The ShipmentProtect Team
866-506-3587 | www.shipmentprotect.com
(Live Chat) | support@shipmentprotect.com
I could not purchase tickets
I could not purchase tickets, 3 attempts, until I selected the insurance…
10 april 2026
Omdöme utan inbjudan
Svar från ShipmentProtect
Hi Deb,
We’re sorry to hear about the trouble during checkout—that can definitely be frustrating.
ShipmentProtect is an optional service and should not impact your ability to complete a purchase. If you were only able to proceed after selecting it, that may be related to the merchant’s checkout system.
We’re happy to take a closer look if needed.
—The ShipmentProtect Team
866-506-3587 | www.shipmentprotect.com
(Live Chat) | support@shipmentprotect.com
Svar från ShipmentProtect
Hi Jeff,
Thank you for your feedback! We’re glad to hear the process was easy.
Let us know if we can help with anything further.
—The ShipmentProtect Team
866-506-3587 | www.shipmentprotect.com
(Live Chat) | support@shipmentprotect.com
Didn’t even wait a month before another…
Didn’t even wait a month before another $30 dollar charge. No communication on why and now. Horrible service
10 april 2026
Omdöme utan inbjudan
Svar från ShipmentProtect
Hi Lloyd,
We understand how unexpected charges can be frustrating.
Our service is a membership that begins with a free trial. If the membership isn’t canceled during that trial period, it automatically renews at $29 per month. We do send advance notice before billing, but we’re happy to review your account and make sure everything was handled properly.
Please reach out to us directly so we can assist and resolve this for you.
—The ShipmentProtect Team
Svar från ShipmentProtect
Hi Jennifer,
We appreciate your feedback! Glad to hear the experience was easy and convenient.
We’re here anytime you need support.
—The ShipmentProtect Team
866-506-3587 | www.shipmentprotect.com
(Live Chat) | support@shipmentprotect.com
Too fast to see and read it all
9 april 2026
Omdöme utan inbjudan
Svar från ShipmentProtect
Hi Beyes,
Thank you for your feedback—we understand how moving quickly through checkout can make it difficult to review everything.
We appreciate you sharing this and will continue working to make the experience clearer and easier to follow.
—The ShipmentProtect Team
866-506-3587 | www.shipmentprotect.com
(Live Chat) | support@shipmentprotect.com
Svar från ShipmentProtect
Hi Jeff,
Thanks for your feedback! We’re glad it was fast and easy for you.
We’re here if you need anything.
—The ShipmentProtect Team
866-506-3587 | www.shipmentprotect.com
(Live Chat) | support@shipmentprotect.com
Patrick Draper
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.