Shipcamps made the process incredibly easy. Unfortunately FedEx scratched my front porch by dragging the trunks across it rather than lifting them and upon arrival at camp I was notified that my son’s... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
First time using Ship Camps, hesitant initially, however , super simple and efficient. All texts and emails were answered immediately and with clarity. Even after the bags were picked up from my fro... Se mer
First time ever shipping luggage. Very pleased and would recommend. I was extremely nervous about shipping luggage and having it lost. Because this was so easy and inexpensive to use, it made me e... Se mer
Ship camps has been a great service to our Wekeela familes! They are efficient, responsible and we are very happy with them! Cassidy is the absolute best! What an incredible asset to your company!
Företagsinformation
Skrivet av företaget
Founded in 2021, Ship Camps is a safe, convenient, global delivery service for campers’ trunks, luggage, and boxes. With stress-free shipping to and from home, Ship Camps makes the journey to camp easier than ever. Ship Camps offers parents an alternative to carrying, checking, and claiming baggage at the airport. Working in conjunction with world-class logistics providers, Ship Camps ensures on-time delivery for all shipments - guaranteed. Parents can have their child’s bags picked up directly from their home or office and delivered to almost any camp worldwide. Every shipment comes with complimentary insurance and a dedicated tracking team that monitors the progress of campers’ bags every step of the way.
Ship Camps
Skrivet av företaget
- We Are Committed To Our Customers
- With our dedicated customer support team, we are committed to providing camps, campers, and parents with the highest level of service from start to finish. We strive to provide a seamless and convenient travel experience with a wide array of additional benefits.
- We Ship All Your Camp Gear
- Ship Camps will collect campers’ luggage, trunks, and boxes from their doorstep and deliver them to camp safely and on-time. Our service is more than just an easy booking platform - it’s the new way to travel to camp. For a free quote, visit www.shipcamps.com today!
Our Hours
We offer support 7 days a week and can be contacted by phone, email, text, or chat to help answer any questions you may have!
Monday - Friday: 8:00 AM to 8:00 PM EST
Saturday: 8:00 AM to 5:00 PM EST
Sunday: 9:00 AM to 8:00 PM EST
Kontaktuppgifter
324 Datura Street, Suite 400, 33401, West Palm Beach, USA
- (855) 540-2267
- customersupport@shipcamps.com
- shipcamps.com
4,6
Utmärkt
606 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
While I appreciate the service…
While I appreciate the service, I find the pricing to be way too high. My bags were picked up and delivered safely and on time, but the cost is just not reasonable.
21 augusti 2025
Svar från Ship Camps
Hello Jennifer,
Thank you for your review.
We're sorry to hear you were disappointed with the cost of our service. Our rates are 5-60% less than going directly with the carrier and provide a complimentary $1000 insurance value with additional coverage available for purchase, as well as our on-time guarantee, ensuring your camper's belongings make it to camp when they are needed.
If you would like to hear more about the benefits of using Ship Camps, please do not hesitate to reach us by phone at (855) 540-2267 or email us at customersupport@shipcamps.com. Thank you!
Svar från Ship Camps
Hello Marcy,
Thank you for your review.
We're sorry to hear there was damage to your bag's strap. Our records did not show that you reached out to our team directly on this, so a member of our claims team has contacted you to gather more information and provide assistance. We look forward to speaking with you to make this right.
If you have any questions, please do not hesitate to reach us by phone at (855) 540-2267 or via email at customersupport@shipcamps.com. Thank you!
Why would two bags being shippe from…
Why would two bags being shipped from same location being sent to another location not be received on same day?
21 augusti 2025
Svar från Ship Camps
Hello LG,
Thank you for your review.
We're sorry to hear there was some confusion about your delivery. Our delivery dates are "delivery-by", meaning there is a potential for shipments to arrive ahead of the final commit date. Camp bags tend to be on the larger side and may be separated in transit due to space availability on vehicle while still all arriving by the commit date.
If you have any additional questions, please give us a call at (855) 540-2267 or email our team at customersupport@shipcamps.com. Thank you!
Super fast & friendly
Super fast, friendly and helpful service via email and phone. I’ll use this service every year from now on!
21 augusti 2025
This is our second year using Ship…
This is our second year using Ship Camps- what an awesome service! Our kid takes a giant hard trunk/foot locker and an equally giant soft duffle/trunk for 7 week camp / needless to say, it’s a LOT of stuff-it is so nice to have the gear picked up from our porch (instead of lugging them to a fed-ex or ups). AND the cost is less! What a value! We will continue to use Ship Camps as long as we have a kid in camp!
16 augusti 2025
Luggage was destroyed
For the second year in a row one of four pieces of luggage that was shipped was so badly damaged that it will have to be replaced.
20 augusti 2025
Svar från Ship Camps
Hello JustAnswer,
Thank you for your review.
We're sorry there was damage to one of your luggage pieces. Our team was in contact with you regarding the damage but has not yet received your claim form. A member of our claims department reached out to follow up to see if you had any questions though we have not yet heard back. Please know we are here to support you and look forward to resolving this matter.
If you have any questions or would like to discuss your experience further, please call us at (855) 540-2267 or email us at customersupport@shipcamps.com. Thank you!
Seamless experience
Seamless experience. And bags came back home several days earlier than expected. Thank you!
19 augusti 2025
The trunk was completely damaged when…
The trunk was completely damaged when it arrived at her camp from our home. Hinges were off. Had to be taped together to send back home.
17 augusti 2025
Svar från Ship Camps
Hello Karen,
Thank you for your review.
We're sorry to hear that your trunk sustained damage during transit. As we do not see that you've contacted our team directly on this matter, a member of our claims team will be in touch to provide assistance. We look forward to addressing this and making things right.
If you have any questions, please do not hesitate to reach us by phone at (855) 540-2267 or via email at customersupport@shipcamps.com. Thank you!
Easy and competitive pricing!
Shipping was easy and very competitively priced! The camp trunk and large bag arrived much faster than the estimated arrival time. Will definitely use again!
11 augusti 2025
Amazing customer service !!
13 augusti 2025
Easy and effecient
17 augusti 2025
Fantastic
Fantastic. Best way to ship luggage. Everything was done as if it’s a swiss watch
17 augusti 2025
The delivery was very expeditious and…
The delivery was very expeditious and the packet for labeling system and follow up emails on tracking were excellent
14 augusti 2025
Exelent company ,how manage
Exelent company ,how manage , updates of your kid luggage and answer back if you have question.
15 augusti 2025
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.