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Ship Camps Omdömen 

606
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TrustScore 4.5 av 5

4,6

Fraktbolag
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Även om vi inte verifierar specifika pĂ„stĂ„enden eftersom omdömeslĂ€mnarnas Ă„sikter Ă€r deras egna, kan vi mĂ€rka omdömen med en ”verifierat”‑etikett ifall vi kan bekrĂ€fta att en företagsinteraktion har Ă€gt rum. LĂ€s mer

För att skydda plattformens integritet granskas bÄde verifierade och overifierade omdömen av vÄr automatiserade programvara som Àr tillgÀnglig dygnet runt. Tekniken Àr utformad för att identifiera och ta bort innehÄll som bryter mot vÄra riktlinjer, inklusive omdömen som inte Àr baserade pÄ en Àkta upplevelse. Vi Àr medvetna om att vi inte kan lÀgga mÀrke till allt. Det gÄr att flagga sÄdant som du tror att vi kan ha missat. LÀs mer

Det hÀr tycker kunderna

Betygsatt 5 av 5 stjÀrnor

Shipcamps made the process incredibly easy. Unfortunately FedEx scratched my front porch by dragging the trunks across it rather than lifting them and upon arrival at camp I was notified that my son’s... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjÀrnor

First time using Ship Camps, hesitant initially, however , super simple and efficient. All texts and emails were answered immediately and with clarity. Even after the bags were picked up from my fro... Se mer

Betygsatt 5 av 5 stjÀrnor

First time ever shipping luggage. Very pleased and would recommend. I was extremely nervous about shipping luggage and having it lost. Because this was so easy and inexpensive to use, it made me e... Se mer

Betygsatt 5 av 5 stjÀrnor

Ship camps has been a great service to our Wekeela familes! They are efficient, responsible and we are very happy with them! Cassidy is the absolute best! What an incredible asset to your company!

Företagsinformation

  1. Fraktbolag

Skrivet av företaget

Founded in 2021, Ship Camps is a safe, convenient, global delivery service for campers’ trunks, luggage, and boxes. With stress-free shipping to and from home, Ship Camps makes the journey to camp easier than ever. Ship Camps offers parents an alternative to carrying, checking, and claiming baggage at the airport. Working in conjunction with world-class logistics providers, Ship Camps ensures on-time delivery for all shipments - guaranteed. Parents can have their child’s bags picked up directly from their home or office and delivered to almost any camp worldwide. Every shipment comes with complimentary insurance and a dedicated tracking team that monitors the progress of campers’ bags every step of the way.

Ship Camps

Skrivet av företaget

We Are Committed To Our Customers
With our dedicated customer support team, we are committed to providing camps, campers, and parents with the highest level of service from start to finish. We strive to provide a seamless and convenient travel experience with a wide array of additional benefits.
We Ship All Your Camp Gear
Ship Camps will collect campers’ luggage, trunks, and boxes from their doorstep and deliver them to camp safely and on-time. Our service is more than just an easy booking platform - it’s the new way to travel to camp. For a free quote, visit www.shipcamps.com today!

Our Hours

We offer support 7 days a week and can be contacted by phone, email, text, or chat to help answer any questions you may have!

We offer support 7 days a week and can be contacted by phone, email, text, or chat to help answer any questions you may have!
Monday - Friday: 8:00 AM to 8:00 PM EST Saturday: 8:00 AM to 5:00 PM EST Sunday: 9:00 AM to 8:00 PM EST

Kontaktuppgifter

4,6

UtmÀrkt

TrustScore 4.5 av 5

606 omdömen

5 stjÀrnor
4 stjÀrnor
3 stjÀrnor
2 stjÀrnor
1 stjÀrna

Ber kunder att lÀmna omdömen

Detta företag bjuder in sina kunder att lĂ€mna omdömen – oavsett om de Ă€r positiva eller negativa

InnehÄll frÄn riktiga mÀnniskor Àr i fokus pÄ Trustpilot. Det hÀr företaget kan dock Àven anvÀnda vÄrt AI-verktyg för att skriva sina svar.

SÄ anvÀnder företaget Trustpilot

Se hur deras omdömen och betyg hÀmtas, betygsÀtts och modereras.

4,6

Alla omdömen

(606)

80 omdömen under de senaste 12 mÄnaderna

Skriv ett omdöme
Företag pÄ Trustpilot fÄr inte erbjuda incitament eller betala för att dölja omdömen. Omdömen Àr enskilda anvÀndares Äsikter och inte Trustpilots Äsikter. LÀs mer
Betygsatt 5 av 5 stjÀrnor

Easy and simple

Easy and simple with pick-ups and drop-offs have always been done as scheduled. Also, they send the labels to you and don’t have to deal with the hassle of printing them out or going to get them. I have used this company for many summers.

18 augusti 2026
Betygsatt 3 av 5 stjÀrnor

Shipping is good, but trunk won't last

Scheduling, pick-up, and drop-off worked as planned, but trunks get too beat up in shipping. It would be much better if Ship Camps would provide boxes. We had to replace my child's first trunk after one year and the second trunk only lasted two years of using Ship Camps. Camps do not have space to store boxes for the summer. I highly recommend figuring out a box solution if you are going to use ShipCamps or else plan on buying a new $200 trunk every 1 to 2 summers.

EDIT: ShipCamps made the process of filing the insurance claim easy, and they approved the claim promptly, so from a financial standpoint, I'm happy. However, I'm still not happy with having to put a large trunk into the city landfill every two years, which is what we've done since our camp started using ShipCamps. The prior shipping company provided boxes.

15 augusti 2026
Logotyp för Ship Camps

Svar frÄn Ship Camps

Ms. Cleveland,

Good morning, and thank you for sharing your recent Ship Camps experience. We're glad your camper's trunks arrived ahead of schedule on both the outbound and return legs of your round-trip shipment. That said, we're sorry to hear the trunk arrived damaged on the return leg. Receiving a trunk in that condition is by no means typical, but we're here to help when it does happen.

All shipments come with complimentary insurance, with the option to insure up to $7,500, so while unfortunate, trunk damage is covered under our insurance policy. We can see our team was in communication with you yesterday, and provided a link to our online claims form. Once the claim is submitted, our Claims Team will review the submission promptly for approval and reimbursement.

We apologize for any inconvenience or frustration this caused, and we look forward to resolving this to your satisfaction. If you have any questions regarding the claims form, or need help submitting your claim, just let us know. We're here to help. Thank you in advance for your time, and we look forward to resolving this matter.

Betygsatt 2 av 5 stjÀrnor

Delivered on different date

We were notified that our duffels would be returned home on the 17th. One duffel was dropped off on the 14th and the other three were dropped off on the 15th. We were out of town and the forecast was for rain. We had to ask neighbors to assist in getting our bags in the garage. Receiving in correct dates was not helpful and caused some stress.

16 augusti 2026
Logotyp för Ship Camps

Svar frÄn Ship Camps

Ms. Dahmann,

Good morning, and thank you for taking the time to share your recent Ship Camps experience. We're pleased your shipments arrived ahead of schedule on both legs of your round trip, but we sincerely apologize that the return early delivery caused some complications in this instance.

Looking into the details, we don't see any outreach from you regarding the complications this caused. We do send proactive emails and text messages when a shipment is Out For Delivery and once it has Delivered. Had our team been made aware of the issue at the time, we could have looked into options to recollect the bag and redeliver it on a date better suited to your timeline, using a third party courier at no additional cost.

For future reference, all Ship Camps shipments are scheduled with a "Deliver By" date and do not require a signature upon delivery. This means shipments are guaranteed to arrive on or before the selected date, and may occasionally arrive early. Delivery without a signature is ultimately at the driver's discretion, based on whether the location is deemed a safe area that isn't high traffic. In situations where early delivery may not be ideal, we recommend considering one of the following options:

- Shipping to a local FedEx store, where most locations will hold shipments for pickup up to five business days (a small holding fee may apply, so it's best to confirm in advance).

- Shipping to a friend, neighbor, family member, business, or property manager, ensuring someone is available to receive the shipment on your behalf.

We apologize if these details weren't clearly communicated during booking. If you'd like to discuss your experience further, please don't hesitate to reach out by phone or text at 855-540-2267, or via email at customersupport@shipcamps.com.

We appreciate your feedback and are here to help however we can. Thank you for choosing Ship Camps.

Detta Àr Trustpilot

Vem som helst fÄr skriva ett omdöme pÄ Trustpilot. Den som skriver ett omdöme Àger sitt omdöme och detta innebÀr att personen i frÄga kan redigera eller ta bort sitt omdöme nÀr som helst. Omdömen finns kvar pÄ Trustpilot sÄlÀnge omdömeslÀmnarens konto Àr aktivt.

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