Shipcamps made the process incredibly easy. Unfortunately FedEx scratched my front porch by dragging the trunks across it rather than lifting them and upon arrival at camp I was notified that my son’s... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
First time using Ship Camps, hesitant initially, however , super simple and efficient. All texts and emails were answered immediately and with clarity. Even after the bags were picked up from my fro... Se mer
First time ever shipping luggage. Very pleased and would recommend. I was extremely nervous about shipping luggage and having it lost. Because this was so easy and inexpensive to use, it made me e... Se mer
Ship camps has been a great service to our Wekeela familes! They are efficient, responsible and we are very happy with them! Cassidy is the absolute best! What an incredible asset to your company!
Företagsinformation
Skrivet av företaget
Founded in 2021, Ship Camps is a safe, convenient, global delivery service for campers’ trunks, luggage, and boxes. With stress-free shipping to and from home, Ship Camps makes the journey to camp easier than ever. Ship Camps offers parents an alternative to carrying, checking, and claiming baggage at the airport. Working in conjunction with world-class logistics providers, Ship Camps ensures on-time delivery for all shipments - guaranteed. Parents can have their child’s bags picked up directly from their home or office and delivered to almost any camp worldwide. Every shipment comes with complimentary insurance and a dedicated tracking team that monitors the progress of campers’ bags every step of the way.
Ship Camps
Skrivet av företaget
- We Are Committed To Our Customers
- With our dedicated customer support team, we are committed to providing camps, campers, and parents with the highest level of service from start to finish. We strive to provide a seamless and convenient travel experience with a wide array of additional benefits.
- We Ship All Your Camp Gear
- Ship Camps will collect campers’ luggage, trunks, and boxes from their doorstep and deliver them to camp safely and on-time. Our service is more than just an easy booking platform - it’s the new way to travel to camp. For a free quote, visit www.shipcamps.com today!
Our Hours
We offer support 7 days a week and can be contacted by phone, email, text, or chat to help answer any questions you may have!
Monday - Friday: 8:00 AM to 8:00 PM EST
Saturday: 8:00 AM to 5:00 PM EST
Sunday: 9:00 AM to 8:00 PM EST
Kontaktuppgifter
324 Datura Street, Suite 400, 33401, West Palm Beach, USA
- (855) 540-2267
- customersupport@shipcamps.com
- shipcamps.com
4,6
Utmärkt
606 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Convenient camp shipping
Ship Camps provides a convenient service for shipping luggage to camp. Great customer service, provides tracking. Would recommend and use this service again.
1 juli 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Pick up was perfect but the trunks were…
Pick up was perfect but the trunks were so banged up, a hole, missing wheel.
30 juni 2026
Svar från Ship Camps
Diana,
Good morning, and thank you for reviewing your recent Ship Camps experience. We’re pleased to see your shipments were delivered ahead of schedule on both legs of your round trip. With that said, we’re very sorry to hear your trunks were damaged upon delivery.
Since this is the first time the damage has been reported to our team, a member of our Claims Team will be reaching out directly to assist you with filing a damage reimbursement claim. Please know that all Ship Camps shipments include up to $1,000 of complimentary insurance coverage, with the option to insure up to $7,500 so you are protected in situations like this.
While damage in transit is uncommon, the insurance coverage is in place to provide peace of mind in the rare event something does occur during transit.
Please be on the lookout for outreach from our team. We appreciate your time and look forward to resolving this matter and helping replace the damaged item at no additional cost to you.
Thank you again for choosing Ship Camps.
The trunk was in terrible condition and…
The trunk was in terrible condition and we ended up with another persons trunk in addition to ours.
26 juni 2026
Svar från Ship Camps
Marti,
Good afternoon, and thank you for reviewing your recent ShipCamps experience. We are pleased to see your trunk was delivered ahead of schedule returning home from camp. However, we sincerely apologize for the condition of your trunk upon delivery and for the fact that you also received another camper's shipment.
This is the first time our team has been made aware of either issue, and we apologize for the inconvenience they have caused. To ensure a satisfactory resolution, a member of our leadership team will be reaching out to you directly to assist with filing a damage claim and coordinating the return of the misdelivered item to its rightful owner.
We understand how frustrating this must have been and appreciate you bringing it to our attention. We look forward to speaking with you, resolving these matters, and restoring your confidence in our service.
Thank you in advance for your time and understanding.
Easy process
Easy process! Dropping at FedEx was super quick. The website made it clear how it all works. I’d use the service again!
23 juni 2026
This is a great way to send your stuff…
This is a great way to send your stuff to camp. I love that you can send duffles and boxes because some things fit better in a box. Customer service is great.
19 juni 2026
Thank you for being so easy to work…
Thank you for being so easy to work with and saving me at the last minute! So easy to use and the best prices, too!
19 juni 2026
This was very easy to use
This was very easy to use. We just put the trunk on the porch and they came to pick it up and now it’s delivered at Camp and have peace of mind that my daughter will have what she needs.
18 juni 2026
Gave me Peace of Mind!
Bags were picked up when they were supposed to be, and we got notifications so fast about them being picked up and delivered! It gave me peace of mind, which was awesome!
17 juni 2026
Ship Camps made the whole process super…
Ship Camps made the whole process super easy from start to finish. Camp bags are huge and can be hard to travel with. I am thankful to have found a company that can take care of it for us!
11 juni 2026
Ship Camps 5 stars
Ship Camps makes sending your child’s belongings to camp, easy and worry free.
6 juni 2026
The shipment from the Chicago area to a…
The shipment from the Chicago area to a remote town in Northern w Wisconsin took a bit more than 26 hours. Incredible effort and great experience.
6 juni 2026
Shipcamps is easy and did everything to rectify damages caused by the carrier
Shipcamps made the process incredibly easy. Unfortunately FedEx scratched my front porch by dragging the trunks across it rather than lifting them and upon arrival at camp I was notified that my son’s trunk was damaged and would not be able to be shipped home without a box. Since we opted not to replace the trunk for my son (it will be his last year at camp) Shipcamps refunded me the shipping amount. I appreciate that they make shipping these large items super easy and would not hesitate to use them again. I would definitely leave the trunks on our driveway rather than the porch in the future.
27 maj 2026
Svar från Ship Camps
JS,
Good morning, and thank you for reviewing your recent Ship Camps outbound shipment experience. We are pleased to see both of your camp bags were delivered ahead of schedule. However, we are sorry to hear about the issues you experienced during the pickup and delivery process.
This is the first time these concerns have been brought to our attention, and we appreciate you taking the time to share your feedback. A member of our Resolutions Team will be reaching out to you directly to learn more about your experience and discuss how we can make things right.
Thank you in advance for your time. We appreciate your feedback and look forward to speaking with you soon.
Amazing customer service
Amazing customer service, easy to set up shipping, very clear directions, drop off was a breeze, and communication during transport was top notch. Couldn't have asked for an easier shipping experience.
2 juni 2026
Easy to deal with and provides you up…
Easy to deal with and provides you up to date information about delivery .
23 augusti 2025
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.